We were confused at first as to which Thompson we needed to go to first and why there were two…read more The other location (just a couple blocks away) is the "Design" part, or the showroom really. This location here is where you actually purchase and pick up the supplies. We were able to find everything we needed for our projects at Thompson. We made several trips; scoops of base and sand, sacks of material, and pallets of pavers. Fairly quick to get everything too, not a long wait ever, if any. The staff at this materials location is definitely not as friendly or helpful as the Design location, but then they aren't trying to get your business, at this point they already have it. The people at the counter are still nice enough and fairly helpful, depending on who you talk to. The workers in the back getting the scoops and pallets are quick and get the job done fast, they are the backbone! Pricing is great! And took hardly any time to get what we needed. Keep in mind you have to actually look at the designs and decide what you want at the Design location then order and pay for your items at this location, so that's where it got slightly confusing. And maybe because on our first trip there, the computers were down, so things were a bit amiss. However, if just getting scoops or non-design items then you can go directly to this location to get that type of material. See? It's a bit confusing, but you'll catch on. If we can, anyone can! See you next time!

Great! They are helpful, and a calm place on Saturday. They assist contractors and everyone else…read moretoo. They have 2 buildings. Their design building is amazing as well as their construction building. Both buildings are within a mile which makes it very convenient. I recommend and will use again.

I have been using MSI for all my tile projects for years. Aida and Ali are the main go to's. They…read morehave amazing knowledge and even reccomendations the recommended types of materials for specific project. Currently the show room is undergoing renovations. I'm extricated to see their updated decor and show case. MSI is the perfect tile supplier for our company, Arthur's Remodeling. We don't go anywhere else!

Parking lot is confusing. The QR codes scanning…read morefunctionality was not working correctly as intended. Samples are limited to 5 per customer. Slab yard staff was super helpful but front desk staff didn't help me order the samples at all despite their QR system didn't work well. They rather chatted away than helped me input the products needed on their computer. Based on overall experience, which is the worst customer service compared to other places I've been to, I would not come back. Fortunately, I didn't take my client here. I'll continue to work with my outside rep, who is more helpful than the showroom staff.

This business is top notch. Gabby assisted us with our order, and was able to get special order…read morelandscape rocks within one day. The delivery arrangements were smooth and right on time. Gabby is very professional and always available to help.

I researched online and came across Patagonia Building Supplies. When I called, Gaby answered and…read morewas incredibly professional and kind. I explained what I needed, and she was very helpful. We stayed in contact via email as well. I ended up visiting their Santa Ana location, which offers an extensive variety of building materials truly one of Orange County's hidden gems. When I met Gaby in person, I showed her my sample, and she immediately knew how to assist me. I'm so glad I found this place! The customer service exceeded my expectations. Gaby, you are such an asset to Patagonia Building Supplies thank you! I highly recommend this place.

Terrible customer service. Spoke with Santa Fe Springs office and they had no knowledge of Clark…read moreDietrich materials. I was not asking for technical information, but rather simple information about Connection pieces for floor joist. They kept referring me to look at technical data online instead of answering simple questions. This place definitely does not deserve business when they have no knowledge of a simple product and keep referring you to look at the information online.

I have recently been referred here by a contractor friend of mine and I'm so glad he did. I priced…read morea drywall job at my usual supply house and for kicks called FBS and they were very competitive in pricing and some kickass customer service as well. I have since then started coming here to the Orange location for my drywall supplies. Thanks guys and see you soon, Rocksteady Drywall.

Bought some blocks this is a huge corporation with a huge selection staff is friendly. Prices are…read morereasonable considering the economy. Overall good experience.

You can't go wrong with Any of the customer representatives at this location! They're professional…read more& friendly. Have a big selection to choose from and are quick to get the product delivered to your location. Will DEFINITELY use for future projects & refer all friends and family to this location

Sometimes I just want to stay home on the weekend and do nothing. Even an extrovert needs a break…read more My husband said no! lol When he starts a project, there's no stopping him. "Well, if we're going to replace the toilet in here, we might as well rip this cheap flooring out that came with the condo and put in new tile..." This lead to a new mirror, sink, fixtures, a new countertop, a new tub, etc So he again puts me to work on a weekend and said use your Yelp elite skills and find us a place to go. I said well, we live by the mile of tile... but I do my research anyways. TBH - the first time we walked in, I didn't get the warm and fuzzies. I mean I don't want to be stalked while shopping but, I do want to be acknowledged esp since we had questions. Anyways, we ended getting help from Ana and it's been great since. My husband is in charge of this project so he mostly deals with the contractor, our vendors, etc There's plenty of variety to choose from and besides Ana, we had been helped by others when she's not there. Everyone is helpful and gives you options based on what you tell them you're looking for. I'm sure we will be back for more projects in the future!

I really wanted to like Bodega Style. I was actually warned to avoid them and referred somewhere…read moreelse, but decided to give them a chance anyway. At first, everything seemed great. They were one of the few places I found that carried prefabricated quartz countertops within my budget. That's where the positive experience ended though. The countertops that came in looked like a watered down version of the floor sample, much more plain and washed out. I understand these are manufactured items and won't be identical, but they should still be in the same range as what is displayed. We even reordered with a different style, thinking that might solve the issue, but the second set had the same problem. After two failed attempts, I tried to cancel the order altogether. The items never left the facility, but Bodega would not allow a return. My contractor even tried to convert the order into store credit to use for another client, and that request was also refused. Customer service only added to the frustration. I came in right at opening one day because I needed to get in and out quickly before work. Despite that, I was passed over while staff handled a large tile delivery, which could have easily been done before opening or at a less busy time. I understand waiting my turn, but this felt poorly managed and inconsiderate, and it nearly made me late. Overall, this was a disappointing experience on multiple levels. Between the product issues, lack of flexibility, and poor service, I would not recommend coming here.