At first, it was a little confusing on how to get in. But once in everything was smooth. Only…read moreissue I had was the receptionist had a horrendous cough, but she was wearing.a mask The gentleman doing my MRI was very patient with me as I was so claustrophobic. But definitely recommend this place.

Very professional and nice individuals who work here, Danny (supervisor) was so helpful and patient…read morewith me when there was a mixup with my referral. The technician who did the MRI was helpful nice as well. I would recommend this facility for any who needs a MRI!!

I was very anxious about going to UMI based on the extremely low ratings-- ones and twos. But I…read moreneeded a test quickly, and all other sources would take weeks. So with trepidation, I went. I was delightfully surprised. I arrived an hour early, and when I arrived, the waiting room was busy, but I was able to sign in within five minutes. The attendants at the front desk were very friendly and helpful. I was prepared for a long wait, but I was called about 5 minutes after my scheduled appointment time. The technicians were also friendly and warm, taking the time to explain the process and help make me comfortable. The level of attention was better than I received at centers in Irvine. The test was easy and painless, and they got me in and out in a fraction of the time I expected to be waiting. The only reason I couldn't give them a five is that the facility (compared to Irvine) was old. One of the bathrooms had a door handle that couldn't be locked, and a sign on the mirror said the sink was out of order; use the hand sanitizer. Facility aside, the service was very good, and I would return if I had to again.

Came in as a patient , Absolutely not a friendly staff and everyone here speaks to you in a very…read morerude way. Given me the impression as a patient and working in medical field.. we understand that dealing hundreds of patient everyday doesn't give you the rite to be rude.. didnt feel anyone friendly or speak to you in a respect way..

i have anxiety disorder and i dont take medication it makes me drowsy. juan who works there…read moreunderstood me and made me feel so comfortable kept telling me how it was gona work and telling me how much more time was left of the 45 min mri and the 25 min mri. its hard for me to remain calm but him understanding made it so much easier. i have gone to dentist and they get frustrated with me. But juan who also has anxiety had the patience and understanding. Thank you juan if i need another mri ill be coming here.

I wanted to thank Juan and Maria at Precise Imaging for setting me up with my second MRI over a few…read moreyears. They have been nothing but amazing and fantastic. Juan made sure I felt super comfortable throughout the whole MRI process and I've been to several facilities in the past and this place deserves 10 stars if possible. They are so professional and sincere. They really care about their patients and I'm forever grateful for their assistance.

Best to make advance appointments vs. Walk in's. It will be a wait if you don't have an…read moreappointment. If you don't mind waiting. Then you will take a chance on having to wait. Personally, I rather make an appointment. Friendly staff!!

UPDATE: I did have to take a half day off work but the process here was quick. I was in and out in…read moreless than 10 minutes and the radiologist was extremely nice. Changing it to 4 stars Went to my PCP for a possible bone fracture/sprain. I was told to go get my x-ray at this location. I left my doctors office around 3 pm or so. I tried calling this location to see if they can still take me in but no one ever picked up. Yelp says they close at 5 pm so I went anyway. Turns out, they stop taking in patients after 3pm, which I thought was a little weird because i've had my x-ray taken later than that before at other imaging centers. Anyway, I wasted my time going here and now I gotta take some time off work again just to get my x rays done on a different day.

The office experience was quite unsatisfactory. The…read moreapplication schedulers require additional training and patience. About two weeks ago, I arranged an appointment for my elderly mother at the Downey location, only to be informed by the staff on the day of the appointment that the required study is exclusively conducted in the West Covina area. It is essential to pay close attention when scheduling appointments. Staff members should be considerate of individuals' time and the urgency of the tests being ordered to assist doctors in diagnosing the issue.

This is my 2nd time visiting this facility. My first time was for my first pregnancy ultrasound (my…read moreexperience was great then too) This time, the visit was for my 1.5 year old. I wish I could remember the name of the technician because she was so thoughtful and patient with my son. He became frightened when he realized he was in a "doctor" type setting. She was thoughtful enough to try and soothe him with children's music upon entering the room. She was so patient and gentle with him during the ultrasound. He even fell asleep at some point because he felt her calm energy. Both receptionists are very polite and kind. I only remember one of their names though. Jessica B was so sweet and kind. She went above and beyond for my son. She congratulated him on a job well done and gave him a special treat along with a high five. There's plenty of parking and the facility is very neat and clean. I 100% recommend this facility and 1000% appreciate the staff!!

This place is amazing! Maria is the best! She is sweet and makes you feel really comfortable as…read moresoon as you meet her. She confirmed my babies sex without a doubt my baby girl after 4 boys! I'm extremely excited!!

So being that mothers day is right around the corner, my wife and I decided to try to get the…read moregender reveal done for mothers day. So I called Maria, who did my wife's ultrasound several times before, and she was willing to fit us in around 2 pm today (5/12). So we got in there, did the ultrasound and had the gender results in an envelope for my sister. She's simply amazing person. She even did this on her day off... which is nuts to us, because we really didn't want her to go out her way to do this. But she was more than willing to do such. Please if you haven't schedule an ultrasound, set one up with Maria. She brings this comforting feeling to those she work on. It's like she family to us. We can't wait to set another appointment with her to get the 3D and 4D package done with her.

Muy buen servicio.Estoy satisfecho con la atención brindada por el doctor y las asistentes.Volvereread more

Great neighborhood clinic. Very busy which means they are good. There's always plenty of parking in…read morethe front or back. Care quality is good and everyone is friendly for the most part. They are efficient and you will be out in 1-2hrs.

We make an appointment with these people months ago and they tell me it's on Veteran's day and now…read moreupon arrival it's a mistake. It's actually another day in the future. I took time off to take my auntie here and now I need to take more time off for a mistake on there part. Very frustrating and it's poor quality. I don't recommend anyone to come here! Go elsewhere if you can. It's been renamed WAVE imaging which their new name with poor quality of service.

I had a good experience here. I needed an ultrasound done. Making the appointment was easy. They do…read moreneed doctors orders faxed to their office. Beware that the fax machine number is an 888 number. So, be sure to call and find out the fax number because apparently a lot of people confuse it with another number. My check in was quick. Have ID and insurance ready. My ultrasound person was really nice, explanatory and kind. I felt comfortable.

Terrible wait times 2hrs for a X-ray. Packed with people crowded. Disorganized…read more Wifi on your phone is crap here

This was my first time coming here with my dad. The place was easily found and the parking lot was…read morepretty big. Our appointment was at 10 in the morning. We got there 5 minutes after our appointment time and found the waiting room luckily with not that many people. We stood in the line to check in and we're attended to rather quickly and we're given the forms to update any necessary information. I'd say we waited about 10-15 minutes until they call my dad in. The assistant allowed me to come in with them and she was very patient and nice. I know everybody's experience is different but my experience went rather well! Everyone was really nice.

Thank You for taking good care of my husband. We love the friendliness of the staff and the…read morecleanliness of the facility. They work hard to keep things running on time. When I visited they took the time to explain to me what they were doing for my husband.

When we found out that my mother had cancer we had no idea what that entailed. After all her…read moresurgeries and countless appointments we were sent to radiation. I'm eternally grateful to everyone here at Southland Radiation where my mother received 31 sessions of radiation. The Downey office staff is amazing. Randy, Jasmin and Jerry are the most kindhearted people around. Amy who's doing her hours for school is learning so quickly we hope you get to stay on permanently. Words cannot express how wonderful we felt in your care. Cancer definitely sucks but with people like this in your corner you feel like you can conquer it. Thank you!!! Thank you being so patient with us. Thank you for your care and attention. The love that you bring to everyone that walks through those doors is unlike anything I've seen before.