Aproval and refills of prescription drugs sometimes take a long time even after messages from the…read morepharmacy and myself. If your medication is to be taken on required time intervals, this could be a problem.

Save yourself the trouble and time and seek medical help elsewhere. Doctors will dismiss you and…read moredismiss your concerns. I went in to get bloodwork done and my Dr. told me she was not going to enter the order after I expressed my concerns. if I want bloodwork done I should get the work done by a third party and pay for it. I'm paying for insurance and the cost is not coming out of her pocket, very unbelievable. Such a waste of time!!

This is the first time I've had to leave a three-star review. Overall, my experience was slightly…read moredisappointing due to the long wait time. I waited approximately 45 minutes before being called back, which was stressful, especially since my mom needed to step away to use the restroom during that time. Once I was called, however, the experience improved significantly. The nurse who assisted me was very professional, kind, and made me feel comfortable throughout the appointment. I would also like to recognize Dr. Gupta, who is always amazing, caring, and knowledgeable. While I was disappointed by the wait, I truly appreciate the excellent care provided by the nurse and Dr. Gupta.

My wife and I have had several ultrasound appointments at this facility throughout her pregnancy,…read moreand unfortunately our experience today was the most disappointing yet. At a previous appointment, I wasn't allowed back during the transvaginal portion of the exam, which I completely understood. However, once the abdominal ultrasound began, the staff allowed me into the room so I could see our babies, and they even provided us with printed ultrasound photos. We appreciated that accommodation and expected a similar experience today. Instead, at our 10-week ultrasound, the radiology nurse, Amber, immediately stated there was "no way" I could come back, even after we explained what had happened at our last visit. She also told us they don't provide ultrasound prints, despite us receiving them before. More disappointing than the answer itself was how it was delivered. The interaction felt dismissive, standoffish, and lacking compassion during what should have been one of the most memorable moments of our pregnancy. We understand that offices have policies, but those policies should be applied consistently. If partners truly aren't allowed and prints aren't provided, then every patient should receive the same information. Instead, we've had completely different experiences from one visit to the next. To make matters worse, communication with this office has been frustrating from the beginning. Getting someone on the phone, receiving clear answers, and scheduling appointments has been far more difficult than it should be. What makes this even harder to understand is that close friends of ours are also expecting and go to a different OB office. Her husband has been welcomed back for every ultrasound so he could experience these milestones with his family. Seeing that level of support elsewhere makes this experience even more disappointing. If you're expecting and want your spouse or partner to be able to share these once-in-a-lifetime moments and see their baby during ultrasounds, I would seriously consider looking at other providers. Pregnancy is an exciting time, and fathers deserve the opportunity to experience these moments too whenever it can be done safely and within office policy. I hope management reviews both the consistency of their policies and the way patients are treated. A little kindness, empathy, and consistency would go a long way.

$35 for a copy of my Medical Records! This is ridiculous,…read moreunethical and illegal! My whole experience has been Negative with Angeles Health center. And Luisa G. is correct the Staff is very rude!

It's truly sad because the physicians at this office are kind and helpful, but the office staff…read moreruin the experience. They are rude and condescending. Never going back.

Some people do NOT understand how lucky we are as a community to have this here. For ONE MONTH I…read moredecided to give up paying for health insurance because it was killing my credit card balance (stupid Obama care at over $600 a month out of pocket?? NO) anyway, I have not needed to see a doctor in many years. I have only gone for a physical and everything is fine. One month and a lump appears! OK, I walk in on a Thursday after noon sometime and supposedly all of the doctors are "Out of the office" OK, but I can return the next day and I do. Quick to see a doctor and my share of cost is awesome! I get a perception of antibiotic and lumps goes down. I cancel other tests and everything seems fine. January hits and my new work insurance starts- NOT ONE DOCTOR can see me anywhere on the day I walk in. Lump returned. I was beside myself that this place doesn't have a contract with Aetna. I made an appointment somewhere else but things are dragging out and I can't help but wonder why I waste my money on insurance which at this moment seems like a waste. I got treated faster and cheaper showing how little I make here! If you know someone that thinks they cannot afford to see a doctor, I highly recommend bringing them here with their last two paycheck stubs. I guess I was lucky to not have a long wait here, but still being seen on the day you walk in- that doesn't happen in Riverside anymore. Many doctor's offices in Riverside can't even seem to figure out how to answer their damn phones. This place was a blessing to me and I am thankful (just don't send me any bills and it will stay that way. lol )

Horrible attitude. Blanca at the front desk is very rude with a unpleasant attitude. And I also…read morefeel that's is very disgusting to be talking with your mouth full of food when your checking people in.

They always do their best here at Kaiser. I always get directions when he need and people are super…read morehelpful here. Play carrots so much about set the gave us warm blankets and we were so cozy‍ HOSPITALITY WAS AMAZING

I was skeptical about going to another urgent care, but I got to Kaiser in Riverside and I was in…read moreso much pain when I got there. But after like 15 minutes, they called me in took my vitals, urine sample. They told me to go back to the waiting room and I thought I would have to wait an hour to get seen again. But was out one hour from when I got there with my medication, this is the urgent care I will always come next time I need too. I appreciate all the medical staff here at this location for their care and kindness they all gave to je.

The front desk staff is nice and were able to get me an appointment last minute. Doctor is good and…read morehelpful too. Good experience

AVOID THIS PLACE AT ALL MATTERS. If I could only give this place ZERO stars. The front desk staff…read moreis actually good. For starters it's a hustle to make an appointment over the phone they have like no availability and once you actually able to make an appointment they make you wait at least 1 hour to be called to the back and that's with the place empty only 1 person in front of us and another hour to actually be seeing by the provider it's ridiculous.

I didn't expect to get anything more than so-so service, but I was absolutely impressed! Their…read morestaff members were delightful, and everything went as promised. OUTSTANDING!!!

I had low expectations for this establishment, but boy was I surprised! They lived up to the great…read morereviews, and exceeded them. They are so nice. Love them!!!!

If you want to get "care" don't come to this place. They're a bunch of unprofessional and…read moreincompetent. Requested a prescriptions for a week and nothing was done. The " provider" never call and was told, "go to ER" if the provider don't get back to me on time. So I need to go to ER to get a prescription simply because the provider won't call the pharmacy for refill.

Under new management. Can't expect for every medical place to to look the best or have the latest…read moreand greatest technology. The doctor that came to see my daughter was very kind, enlightening and knowledgeable. She was good at speaking with kids and staff seemed friendly enough.

My husband came vomiting blood and the don't give him the pass to a room . Bern waitting on the…read moreLobby for more than 2 hrs and nothing and the 2 persons in the recepoarea are very red. The Worse desition on bringing him to Riverside Kaiser ER

Came in for my one year check up! Everything was great I have been coming here for 20 years! I love…read moreKaiser because everything is in one place! I don't need to drive around to get things done! Even our drugs are mailed to us within 3-4 days after I place a refill on line! The visit was fast no wait it check in! Also they called me from the waiting room faster than before! Not bad for 2024!

This place reported wrong results to a prospective employer for my client and then refused to share…read morethe results with them. Can you say GATTACA?

Dr. Mall in his staff are unfriendly, rude and unprofessional, I will never take my son there…read moreagain. My son had an appointment yesterday and showed up to find that no one was there and the office was closed... I didn't receive a courtesy call from him or anyone from his staff. I left a message and never got a call back. I had to take time off work for the appointment and was so upset, I immediate dropped him as my son's doctor. I do not recommend anyone to go to Dr. Mall.