Kaiser has been around for a very long time. Overall, I love the all in one service. No need to…read moretravel for specialists outside a network. Kaiser has one. You always get a Care Team to help you navigate through any questions or concerns. For the first time I am being admitted to the hospital with Pneumonia. I have no idea how I caught it but happy Kaiser is able to help with working towards the cure. Everyone has their opinion but to be so large with all of its technology to help with treatment options, I'm glad to be a Kaiser beneficiary.

The absolute WORSE medical care around. They caused me to lose bowel contenens because they…read morewouldn't take care of my nerve damage. Horrible horrible horrible. DO NOT GO THERE

This place reported wrong results to a prospective employer for my client and then refused to share…read morethe results with them. Can you say GATTACA?

Dr. Mall in his staff are unfriendly, rude and unprofessional, I will never take my son there…read moreagain. My son had an appointment yesterday and showed up to find that no one was there and the office was closed... I didn't receive a courtesy call from him or anyone from his staff. I left a message and never got a call back. I had to take time off work for the appointment and was so upset, I immediate dropped him as my son's doctor. I do not recommend anyone to go to Dr. Mall.

They always do their best here at Kaiser. I always get directions when he need and people are super…read morehelpful here. Play carrots so much about set the gave us warm blankets and we were so cozy‍ HOSPITALITY WAS AMAZING

I was skeptical about going to another urgent care, but I got to Kaiser in Riverside and I was in…read moreso much pain when I got there. But after like 15 minutes, they called me in took my vitals, urine sample. They told me to go back to the waiting room and I thought I would have to wait an hour to get seen again. But was out one hour from when I got there with my medication, this is the urgent care I will always come next time I need too. I appreciate all the medical staff here at this location for their care and kindness they all gave to je.

This is the first time I've had to leave a three-star review. Overall, my experience was slightly…read moredisappointing due to the long wait time. I waited approximately 45 minutes before being called back, which was stressful, especially since my mom needed to step away to use the restroom during that time. Once I was called, however, the experience improved significantly. The nurse who assisted me was very professional, kind, and made me feel comfortable throughout the appointment. I would also like to recognize Dr. Gupta, who is always amazing, caring, and knowledgeable. While I was disappointed by the wait, I truly appreciate the excellent care provided by the nurse and Dr. Gupta.

My wife and I have had several ultrasound appointments at this facility throughout her pregnancy,…read moreand unfortunately our experience today was the most disappointing yet. At a previous appointment, I wasn't allowed back during the transvaginal portion of the exam, which I completely understood. However, once the abdominal ultrasound began, the staff allowed me into the room so I could see our babies, and they even provided us with printed ultrasound photos. We appreciated that accommodation and expected a similar experience today. Instead, at our 10-week ultrasound, the radiology nurse, Amber, immediately stated there was "no way" I could come back, even after we explained what had happened at our last visit. She also told us they don't provide ultrasound prints, despite us receiving them before. More disappointing than the answer itself was how it was delivered. The interaction felt dismissive, standoffish, and lacking compassion during what should have been one of the most memorable moments of our pregnancy. We understand that offices have policies, but those policies should be applied consistently. If partners truly aren't allowed and prints aren't provided, then every patient should receive the same information. Instead, we've had completely different experiences from one visit to the next. To make matters worse, communication with this office has been frustrating from the beginning. Getting someone on the phone, receiving clear answers, and scheduling appointments has been far more difficult than it should be. What makes this even harder to understand is that close friends of ours are also expecting and go to a different OB office. Her husband has been welcomed back for every ultrasound so he could experience these milestones with his family. Seeing that level of support elsewhere makes this experience even more disappointing. If you're expecting and want your spouse or partner to be able to share these once-in-a-lifetime moments and see their baby during ultrasounds, I would seriously consider looking at other providers. Pregnancy is an exciting time, and fathers deserve the opportunity to experience these moments too whenever it can be done safely and within office policy. I hope management reviews both the consistency of their policies and the way patients are treated. A little kindness, empathy, and consistency would go a long way.

My husband came vomiting blood and the don't give him the pass to a room . Bern waitting on the…read moreLobby for more than 2 hrs and nothing and the 2 persons in the recepoarea are very red. The Worse desition on bringing him to Riverside Kaiser ER

Came in for my one year check up! Everything was great I have been coming here for 20 years! I love…read moreKaiser because everything is in one place! I don't need to drive around to get things done! Even our drugs are mailed to us within 3-4 days after I place a refill on line! The visit was fast no wait it check in! Also they called me from the waiting room faster than before! Not bad for 2024!

I came in for a screening with Dr. Scott Lee, and the experience was excellent from start to…read morefinish. Dr. Lee is extremely professional, kind, and patient. He explained everything clearly, took his time to answer all my questions, and made the whole screening process feel calm and stress-free. I felt truly cared for and confident throughout the visit. It's not easy to find a doctor who is both highly knowledgeable and genuinely attentive - Dr. Lee is exactly that. Highly recommend!

Ever since I first met him I felt a sense a calmness, immediately in his presence. He's so…read morethorough, honest and patient. Also, unbelievably knowledgeable. Always asking for consent and personal feedback such as: feelings, thoughts, unlimited of questions. Dr. Lee is genuinely out for us the patients and our best interest. I've met with multiple other GI Docs and left feeling disregarded, minimized, disrespected, confused, and quite frankly treated like a dollar sign. I honestly have never felt more seen and comfortable with Dr. Lee. I don't have one bad thing to say about him or his staff. I highly recommend him! A shout out to Yasmeen. I'm always emailing and calling her, she's so nice, very knowledgeable, patient with me, and so understanding. She works very hard and is on top of everything. I always get a fast response no matter what. Even though it's probably not necessarily her job she always helps me. Not once has she made me bad or an inconvenience to her. She's super friendly, down to earth and still professional. Thank you so much. We need more cool peeps like you and Dr. Lee respectfully of course in the medical field.

Dr Hwang has been my PCD for many years, and he is awesome. He's thorough, patient, understanding,…read moreand caring. I will not leave kaiser under any circumstances. I've been with them for 30 years. I have an awesome TEAM of Drs. I've had two surgeries in the past year, and I've walked out both times thinking, why didn't I have these sooner?!?!?! They've called me at home to check on me before, and how many care providers do that these days? I'm one that writes everything down before a surgery, and I ask a million and one questions. They are all very patient , understanding, and they make sure I feel comfortable before leaving. I'm very much a frequent flyer to this place. Where else can you see your Dr, have X-rays, get blood drawn, and Prescriprions, and be out in an hour or so???? It's not always like that, but I remember the good times.

I just recently got discharge from the postpartum room after delivering my baby. All the nurses…read morewere nice except on my last day the head nurse rabia Myra SN ignore my concerns with my arm pain and my needs. She kept stalling my pain from these iv fluids when she could have taken them off way before. After hours of waiting for her to finally take them off she was aware of the swollenness and redness it looked but said "it's normal" Now 2 days past I'm in so much pain to the point I felt like I was having a fever so I went to urgent care to find out it was an inflammation infection. I don't recommend the head nurse Rabia myra Sa!! I have yet to hold my baby!!!

$35 for a copy of my Medical Records! This is ridiculous,…read moreunethical and illegal! My whole experience has been Negative with Angeles Health center. And Luisa G. is correct the Staff is very rude!

It's truly sad because the physicians at this office are kind and helpful, but the office staff…read moreruin the experience. They are rude and condescending. Never going back.

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.

Would leave zero stars if I could, called as a medicare patient and they never called me back to…read moreverify insurance. I am sick, just moved to the area, and was hoping to find care here. Care about your patients or hire people who want to work.

The doctor here i awesome. I had trouble booking an appointment- I emailed them and the doctor…read morecalled me In person. He got me in right away and taken care of. In short they not only care but do a fantastic job.

3 stars down to 1. I've been trying to get an appointment with a specialist for my son since…read moreApril. They can't seem to fill out the diagnoses correctly. When the specialist notified them they can't see a diagnosis, they didn't even respond. They did not send us to get X-rays, I had to tell them they were needed. Also, Wendy is a very rude person. In the past we've seen Turingen and Doan, both were good. All the new people we have seen since then have been just terrible. Too awful for words, can't even read comments and notes in their own system. They need better staff. I will be working on getting a better primary for my son. This place is so bad.