The office experience was great and the staff was very helpful. The only drawback was checking in…read moreonline took a while to get the authorization code so we filled in the paper forms.

This clinic blew me away with its charm, compassion and service. I was in town briefly for my…read moreGrandfathers funeral & I accompanied my Grandmother to an appointment she set up that same morning for exceptional pain (probably brought on by stress due to her husbands death) First, the clinic is very clean, they offer coffee & offer snack to the patients by taking a little snack cart around. These people are on a first name patients with their patients & not just the Doctors, the entire staff! Once we got in to her exam room, the Medical Assistant, Jesse was taking her vitals & I told him that my Grandfather passed away & if there was anything he could do to get us through the appointment fast, it would be greatly appreciated because his services were in just a few hours. This staff sprung in to action! Jeff Taylor, the Nurse Practitioner who she was assigned to came in to the exam room, looked straight in to her eyes and sincerely apologized for her loss. He addressed her pain and distress in a professional and compassionate manor & we were on our way in no time. On the way out, she was hugged and greeted by this wonderful staff. I live in Los Angeles and can't be with my Grandmother but I'm so grateful for this caring staff & feel relieved that they care for her so well. It eases my mind like you wouldn't believe. Thank you, I know she is in good hands with you!

Not handycap accessible at all staff not friendly, patients food very limited juice is more water…read morethan juice . Doors closed before 9:00 pm you due not get informed at all on your patient after 5-6 hours of patiently waiting on a 45 minute procedure,rooms are ok but they need to turn on and off the AC or Heating system for you so if you get cold or hot you need to wait until they have time to turn it of or on. I would not recommend this place at all

Centro de Lourdes is an ordinary surgery center/clinic. It's not fancy or anything. It's very clean…read moreinside. I spent one night here sometime back because I had surgery. The staff and nurses were all kind and courteous to me. They all had good bed side manners. They don't speak English so you'll have to know some Spanish or have someone with you who can translate. The rooms are small but come with the essentials: a comfy bed, TV, bathroom. They don't have food available at all times. There was a couple who makes and serves breakfast and lunch downstairs for a few pesos. The food was very good. I had some chicken and rice one day. The next day I had some fruit. I wasn't that hungry after surgery. Before your hospital discharge, you'll need to pay for all services rendered. Be sure and have U.S. dollars or Mexican pesos with you. They may be able to accept a U.S. credit card but they'll charge you fees. You won't be able to leave the hospital if you don't have the money upfront. It's best to know exactly how much it's going to cost before the procedure. This way you know how much to bring with you. Bring a little bit of extra money if possible. The Mexican healthcare system is not the same as the American healthcare system. You can get great service and healthcare in Mexico for a very good price. Be sure and do research on the medical places and doctors online first. Don't just go anywhere. The surgery I had in Mexico would've cost me at least $50,000 in El Paso. If I had insurance, it still would've cost me at least $6000 out of pocket. The surgery here was $2000, for the surgery and to spend one night in the hospital. Being prepared and doing research beforehand is the name of the game here. You also need to trust your healthcare provider and their locale with your life in their hands...literally.

I was there on 2/17 with my grandfather for a sick visit. The 2 girls at the front desk were…read moretalking very loudly about a patient who called in about a refill that was overdue at the Trawood office and making fun of this patient. Then the MA Ricardo asked my grandfather about his medications which we had brought in with us to show them. He had me place them on the exam table and he proceeded to ask my grandfather if he knew his medications. My grandfather replied "not really" the MA then proceeded to say I'm going to read what we have in your chart and you tell me if you are on them or not. We brought them in for you to see and he voiced he really wasn't sure about what medications he was on why as an MA can you not go through the medications yourself to make sure they are correct in your system. After Ricardo went through the list my grandfather had to sign that his medications were verified. He didn't even bother to go through the medications that were still on the exam table. Then we were there in the exam room for an hour and a tablet was brought into the room and we were told the provider was going to see my grandfather on a tablet. NP Rachel calls us after another long wait to give result. My grandfather asks "aren't you going to come in to see me?" She replies "well I could if you want me to but I'd have to find a mask but like I said of you are having any issues breathing you would need to go to the ER because we don't treat that here" we definitely asked for her to come in and complete a full exam" as a provider it is literally your job to do so. We were asked in the beginning of our visit by the receptionist what we would have done if their office was not open and we had responded "go to the ER" after that visit I think we would have gotten better service!! Please beware of you are sending your loved ones here they are not getting the best care they can if they are not even going in to examine them or checking their medications correctly!! I called today on 2/18/24 and spoke to Cynthia to let them know once of my grandfathers medications needed a PA or to have the instructions changed because what was sent out went over the insurance maximum allowed so I'm hoping at least that gets fixed! Pending a call back or a correction.

Wellmed provides good quality care and accepts walk-ins only if you are sick. If you are going for…read moreprescription renewals or for a wellness check up, its by appointment only - even if they call you and tell you otherwise after turning you away - it STILL by appointment only!!! Hey we all get confused sometimes. The lobby has been newly remodeled and is gorgeous and clean, but they no longer provide free coffee. Waaaah. It was really helpful when I was asked to provide a "sample" for my yearly. So... if you get sick its a good place to go

from my of may 9-2026 saturday i called 911 for because of a…read morebad very bad pain in my lower right abdominal and foot ankle my leg and hips and my lower right ribs hurt it really so bad i had to call 911 i went to del sol hospital east emergency side they or no help at all for me to me a man came in my room i asked him who are you he look like a bum a homeless person regular clothes for winter and he said he was my doctor give me a break that's uncalled for to me a man says he's a doctor he look like a homeless person regular clothes got no help at all from that hospital del sol hospital they did not do nothing for me i had high blood pressure that's all they did to control my high blood pressure anything else for my pain i got nothing from him or them female nurse was rude angry like at the world rude ugly horrible don't go to this hospital it's worthless!!!! m. o. s.

I accompanied a family member for a routine procedure, and was impressed by the efficiency of the…read moreentire process. The staff was extremely helpful, very friendly and professional, from beginning to end. Highly appreciated and recommended. 5/5

Dr Schuller with Texas Tech Physicians was my Mom's pulmonologist. Both he and his office staff…read morewere efficient, knowledgeable, compassionate and patient every visit and during phone correspondance.

It's too bad that Texas Tech has such a low rating. I had a wonderful experience so I thought I'd…read moreshare it. I think it also depends on which department you're visiting/utilizing. I'm also going to share a bit about my issues as a woman. Let's just say I've gone to a few doctors for a polycystic ovary and endometriosis for about 10 or 11 years now. I have to say Dr. Son at Texas Tech is wonderful. I think I finally found a trustworthy and smart doctor after all of these years. She really wants to help me and isn't out to get money. She is really knowledgeable. Anyway... Two doctors I've gone to have recommended surgery so this has been done twice for me. However, Dr. Son feels like that should be a last resort. Where has she been all of my life? Dr. Son is a specialist for endometriosis and other women's issues. She's in Obstetrics/Gynecology. If you or someone you know has this, I'd suggest seeing her or another specialist at Texas Tech. They know a lot about it. Honestly, I prefer seeing a female doctor over a male. Yes, men go to school for many years and know a lot but women just seem to understand other women better. That's the best way I can explain it. Nothing against male doctors but I just feel more comfortable with female doctors nowadays. Texas Tech is super organized, too which I appreciated. They called me twice to remind me of my appointment. They also texted me to remind and send me the information to fill out rather than waiting until I got there. There was a bit of a wait but it was all worth it. Dr. Son is personable and has good bedside manners. That's sort of a rarity these days. I felt at ease talking to her about my issues. Texas Tech is a great place to go to for the uninsured and those who want to save money. They have clinics all over the city so you aren't limited to just their Alberta location. They also do virtual appointments. They offer a discount on co-pays and medication, along with other services. You have to apply for this discount by emailing them some forms. Call 915-215-4849 for more information. Highly recommend coming here! I'm impressed with the level of professionalism by the staff! I also saw a couple of doctors from Texas Tech when I went to the ER about 2 months ago. They were also great! The cost wasn't outrageous either. The ER doctor referred me to their OBGYN department and so did a nurse practitioner from another clinic I go to at times.

I'm very honored and by far id give her a merit for her dedicated services in helping combat…read moreveterans like myself Battle the war on my brain cancer. During the start of my brain cancer Dr han has significantly showed what loyalty, professionalism at it highest care treatment to provide top notch treatment planning to beat the Battle of brain cancer 1 year later with her by my side on the battlefield we defeated the war on brain cancer. Through pain and fatigue from treatment she provided compassion and a heart to keep myself from never giving up til the fight is over. I and my family are so honored to have thee best Texas oncologist on our side. Thank you doctor Stephanie Han for you dedicated services to the people and for your sacrifices you've made to make it happen. I will submit a merit for your prestige efforts to award you.

I'm not a patient of Dr Han, but as a former employee of TXO…read moreshe was one Dr that I saw cared for her Patients.. I will highly recommend her ..