I'd been to the store before 9/11 and it was pretty impressive. I used to go to the Morristown NJ store and liked it. It closed. I'm not sure of the history here but I think this store closed reopened closed and reopened again. It's not a bad store if you're in the area and need to kill some time. read more

Century 21 NYC at this location was not one of my favorites. Thanks to Cam I see my review is missing! Well here goes review #2! At this point in the day in the life of Marianne, you won't see me going all the way to the Financial District to shop. Yeah, we have plenty of vacant land and storefronts Upper East Side! Here's my tip to Century 21, come on uptown if you want me to shop at your business in the future! Otherwise, prices are decent and at this location stock, check out and custom service are typical for discount stores! read more

Century 21 NYC might be a mere shadow of what it once was. I actually like the pared down look and the ease of moving about. The shelves are neater and kept organized finally. Before it was packed to the brim, often with messy piles, and quite claustrophobic. They still offer good sale prices at 70%-80% off European brand designer merchandise. I did procure a lovely Max Studio London brand raincoat for Spring weather last time I shopped here. As it is with most things a 'Hit-Or-Miss' - So, why all of the complaints?! Anyway - 4 stars! Thank you for reading - if you did ;) read more

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This is the first time I have visited since they reopened. It is true what others say in the reviews. It reminds me of a much watered down version of the original. There is wide selection of what they have in stock, i.e. wide selection of handbags, but the home section is tiny. I remember it used to be its own section downstairs with a variety of items. It's good if you are looking for something quick or a gift with a moderate price range. If you need something more, I would recommend going to Macy's or Bloomingdale's for a larger array of selections. read more

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The store has reopened, however it is smaller than what it was in the past. You can still find some good bargains, however their prices have targeted a more sophisticated cliente and customer base. Their items and clothes are organized pretty neat and clean. read more

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I am officially reporting this business to the BBB and any other agency that can assist with my case. I'm currently at my attorney's office discussing the situation in detail, and I'll provide the full account in my BBB report. Here, I'll keep it brief. This store is run and managed by incredibly unprofessional individuals. I genuinely cannot wait for the day these doors are permanently closed, because they do not deserve a single dollar of anyone's hard-earned money. I'm appalled by the way they treat paying customers--threatening, bullying, humiliating, and harassing people as if that's acceptable behavior. I'm still in disbelief. I will never understand why some employees choose to project their misery onto others, let alone onto loyal customers. If your life is that bad, I truly hate that for you. This business had so much potential, but what I witnessed and experienced left a terrible taste in my mouth. I will never step foot in this location again--though I will absolutely see you in court. read more

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Just horrible selection is below grade.Go to burlington coat factory and get a much better selection and lower prices

Being a C21 customer for a very long time I've noticed a big improvement since reopening. I can only speak for men's department, but the selection of merchandise, especially European brands, is pretty good. It changes often and that's the point: what you see this week may not be there the next. So, if you see something you like, take it, or you'll regret later. The prices are still very affordable and you can get great deals. I discovered several new brands which pleasantly surprised me: many Italian niche luxury brands of high quality without loud logos and hype. I must mention that, at least in men's section, many European pieces are in sample sizes (50 Italian or 40 U.S.), which is, luckily for me, is my size. I would also recommend always to look at the inside tag for true size and the fabric contents. Those are the most important things. Looking forward to the Semi- Annual clearance sale! By the way, on my last visit i purchased several items and was ready to check out. The cashier, who was very young and, obviousl, brand new, scanned the items and on the screen I noticed a sales tax. I explained to her that each of my items was below $110, which in New York is not taxed. She began to argue with me that it $110 for all the items. Again, I told her that it's the law in New York State that EACH item valued below $110 is tax exempt. She was clueless. I asked for a manager who stepped in and manually removed the tax. I proceeded to pay. The girl offered no apology and no " thank you". She definitely needs more training or to look for another job. read more

I noticed the overall opinion is less than favorable, but speaking for myself, I like Centrury 21. I wanted to visit a couple years ago when this only location reopened but didn't get the opportunity. On a whim, I was happy to breeze in, if only for a short time, to explore its comeback. What used to be 6 floors is now 3 (excluding the lower level) and I found the layout to be quite impressive and orderly . Top designer labels were displayed as well as brands I wasn't familiar. Granted the merchandise is limited but you can certainly find what you're looking for if you look hard. I ended up buying a nice tee shirt (black and white) and grabbed a bag of Cooper's cookies situated at the checkout. I believe checkout is on the first and third floors. On the first visit, I joined the smaller checkout line on the first floor which was cramped.. There's a larger checkout on first floor that I discovered when I had to exchange my shirt for a different size. My overall experience was positive. I always appreciated Century 21 going back, and when all stores closed during the pandemic, I mourned. I'm happy it has returned even in this one, original smaller location. Staff were helpful and friendly. 4 stars includes the nostalgia behind it. read more

Love coming here and so happy they reopened! This last visit was a quick one. I only had time to explore the first floor which was overwhelming enough for me lol. This store has 4 levels, so you can literally spend half a day here. Lots of selection from brand names to friendlier budget brands including LV, Chloe, Gucci to Steve Madden, Karl Lagerfeld, Tumi- You name it! They offer handbags, shoes, accessories- This place has it all!!! My only negative feedback is the employees aren't as friendly and welcoming. Other than that, this store is worth visiting. On a side note- Across from this location is the One World Trade and the Oculus (which has more shops) read more

Oh how it pains me to say as a former New Yorker who used to shop here all the time ... this place is a spectre of its former self. Gone is the extensive selection of European designers at killer prices. You can still find a few of those but they'll be priced too high for something by Stella McCartney you could get online for cheaper. There's a lot more mid to low end designer stuff now like Michael Kors or Ralph Lauren ... which you can get at any TJ Maxx for cheaper, if you really want to ... The once amazing designer shoe selection now only has low end stuff, a single pair of designer shoes priced too high here and there, and Manolos in designs nobody wants. C21, I will always have amazing memories of you but I think it's time for me to move on. read more

Finally had a chance to stop by Century 21 since it re-opened post pandemic. Much smaller store with only a few floors with select items. The main level looks the same with accessories, sunglasses, purses, men's section, the other levels seem smaller with focused items - but an assortment of discounted retail clothing for men, women and children. Hopefully the store will expand and sell more items.. doesn't have the same appeal like it used to but still a tourist attraction and for those looking for a discount designer clothes. read more

Century 21 NYC - outside - Department Stores Near Me - New York, New York

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I remember when this used to be a good store. Now the product is just a collection of overpriced brands you will never have heard of. Lots of furry looking stuff, polyester and animal prints. You might get lucky with socks, but do not count on any thing else. No bargains worth a visit. I do not expect they will last as a store too much longer. read more

minus 1 star because not as much selection as before. No jewelry section. men's gloves did not have size small my daughter did find a DKNY purse for $30 definitely a NY only place so you gotta drop by read more

I'm glad they open again so I'm able to take my cousin to shop for discount cloth with a good deal. We went to many floors. I thought my cousin will be more interested in buying perfume but he just focusing on sport shoes but he took long time to design what he wants to buy here, LOL Do not expect of service from staff because you won't find any. As long as it is discount I don't have any problem. read more

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Century 21 survived 911 but went bankrupt with Covid, but they returned and re-opened their iconic store across from the new World Trade Center. This is only my second trip down to the Financial District in 10 years and I wanted to go to Century 21 like when I used to work down here. I am a bargain hunter when I shop, and I would always find something at Century 21 but the store feels like it has less inventory now, and some of the designer labels' prices were higher than I am used to, but I didn't leave empty-handed, am I am sure I will be back. read more

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I decided to stop by today thinking I was going to leave with a few items like I normally do however, I didn't. I don't know, I felt like there was not much to choose from..I wasn't getting the ole school Century shopping vibes. There was not much inventory to choose from. The store recently reopened so hopefully more inventory will come in... The women's bathroom was nice and clean and the store is organized.. I'm not gonna give up on you Century! read more

Century 21 used to be my jam!!! The store I would go to to spend money and get that beautiful rush of endorphins from getting so many items at the best deals. When they went bankrupt during COVID-19 and closed all stores, I was crushed. When they re-opened the main store, I was thrilled and couldn't wait to make a visit. I came here yesterday. I'm sad to say that this place is a total JOKE now. What a disappointment. It really pales in comparison to the way it used to be. The prices are hardly discounted anymore. Everything is quite expensive. Extremely limited number of items in every department. They used to ALWAYS have plus sized clothing. Not anymore. Could barely find any XL's. It was basically all Karl Largerfeld and Moschino. With the same prices as Macy's. Their "clearance" tagged items are laughable. Probably could get better prices at Nordstrom. What happened to all the designers they carried? DKNY? Michael Kors? No more home goods. Just clothing, a terrible selection of shoes and purses, and about 10 perfumes. Total disappointment. I can definitely say I will NOT be returning. How unfortunate. Also, the people who work there are so unfriendly. Looked like they didn't even want to be there. read more

Meh...same location, directly out the doors of the Oculus, but lackluster in merchandise. No lingerie' section, minimal shoes. Smaller men's sock area. Handbags was sizeable. Not the same to me. The stuff was either cheap fabrics or insanely pricey novelty designer wear..Mens casual jackets was well stocked & the most interesting. Made me sad, used to be my happy place. read more

An iconic NYC department store is back in action, and well-stocked at that. Two limitations from a 5 star review: -the fitting room attendants: I understand they are very busy but their attitude is incredibly bad for business. There is an 8 item limit in the fitting room. Typically, when there is a limit, attendants will hold the excess items and you can trade them out. Here, the attendant was robotic in her repetition of "There is an 8 item limit" when I walked up to her, when I asked her what to do with my extra items, and when I asked if she could hold them out front. How does this incentivize buying? -Prices are not as good as they seem. 260 sample sale was having a sale on a brand of an item I picked up and the item turned out to be $40 cheaper with them Yes this is a tourist attraction as it is a part of history...but will not last long with this level of service. read more

Purchased an item on Whatnot and was completely misled by the host on size. They then stopped responding and had no intention of rectifying the issue. read more

So glad they are back in business! (Just wish the Bay Ridge location would open again). The flagship store has wonderful customer service read more

cool little spot. similar to like nordstrom rack. they were selling louis vuitton bags for like $2000 im not sure if they were new or not. they had great discounted beauty products and stuff. check it out read more

I went there in sat got a shirt but when going to pay I was told they didn't have change for $100 ( between 3 open registers) then the lady told me to use my card ( I had cash and didn't want to pay interest on my purchase ) all this while the other two cashiers stood silently my husband finaly paid with card but I walked out mad and disappointed this used to be one of my favorite stores read more

We were visiting from Boston, and we came upon this store by chance. It brought back memories of Filene's basement. It is not the real estate brokerage! It is a fun discount clothing, shoe and accessory place! Many of the reviewers have not been complimentary, but we had a great time. Yes; you have to pick and choose, and the styles are not "bleeding edge" (they are end of last year merchandise). But you can find some good value. There is an incredible selection of shoes, including men's shoes, and the prices were reasonable (Cole Haan priced less than other stores). We found a $12 dollar markdown pair of high heels (original about $250 online)! Caveat emptor, but enjoy the experience. read more

Century 21 NYC - Dazzling sparkling high heels for $12! Now all that is needed is an occasion to wear them! - Department Stores Near Me - New York, New York

It has finally returned! After shutting down all of their stores in 2020, they are back. This has always been my favorite store to shop in. I hope that they stick around for a long time. read more

All products value for money and some good collections as well across clothing and fragrance

One of the iconic Department stores of N.Y.C, When Tourist Visit New York City there think about the Statue of Liberty, Times Square ( near the garment district) , the World Trade Center, The Empire State Building, Chrysler Building, Central Park, Coney Island, Radio city hall theater, Rockefeller Center, Brooklyn Bridge, etc Places There should add Century 21 Department store to the list, There have American, European, Canadian & Etc Designers for less than other department stores, their motto is " Up to 65 % off retail 100% of the time ". Century 21 Department Store is Mid Range to High-end range and it can be much less than Bloomingdales, Saks Fifth Avenue, Bergdorf Goodman,Lord and Taylor.com, Macy's, Nordstrom ,Neiman Marcus.com , Gilt.com, Dillard's .com ,Fashionphile.com or The Real Real stores ( Therealreal.com), and other New York Department stores, Century 21 department store kind reminds me of English Department store- Harrods or Printemps -French store. Century 21 department store has been in New York since the 1960s, it closed down in 2020 because of the Coronavirus Pandemic and it re-open back in New York back in 2023 on May 16. And to the out-of-state Shoppers and Country-Overseas shoppers, you can have that fun & deals too by Shopping at www.c21stores.com on a Computer or any other Electronic device !!!!. P.S.: This location is literally right across the street from Westfield World Trade Center Shopping Mall with Connections to Brookfield Place Mall with shopping & Dining. , Century 21 Department store have a Professional Sewing/Tailoring on The store Premises ! ( London , Paris , Milan , Néw York are the top four fashion capitals of the world no offense to the other cities across the world this is just facts ) Very Convient By the MTA Transporation: Subway: 2,3,4,5,A,C,J,Z-Trains: Fulton Street & Broadway & Nassau Train Station (Path Train : To New Jersey & Newark Metropolitan Area ) Or 1-Train. Cortlandt Street, Train station. Or R, W-Trains. Cortlandt Street ( Inside Westfield -W.T.C- oculus Shopping Mall) Or E-Train.World Trade Center, Train station. Bus: M55,M15 ( walking distance from South Street Seaport ) read more

I stopped in to Century 21 today to check it out. Ladies will be happy to know that they have an impressive selection of Louis Vuitton, YSL, and Valentino handbags, at a discount. Men will be pleased to know that they have Ermenegildo Zegna, Canali, and Ted Baker suits available, at a discount. Everybody will be pleased to know that there is plenty of Michael Kors products for both Ladies and Gentlemen. I did not make a purchase, but I will be back on another not so busy day. read more

Century 21 NYC - Department Stores Near Me - New York, New York

It is nothing like the old Century 21, the brands they carry are like Macy's Jc Penny. They do not carry lots of European designers like before. read more

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I was thrilled to see that Century 21 had reopened after it went bankrupt due to the pandemic -- Until I got there, it's nothing like the original store. This used to be a place where you could get designer clothes at low cost. Now they are selling $400 t-shirts (see pics)- admittedly these pics are the most extreme examples, but bottom line, there are simply no bargain there anymore. Used to be a great place for ties-- now, no ties at all. And for dress shirts-- there are some shirts on hangers, but I didn't see any dress shirts. There used to be a large home section, with terrific prices on designer sheets, especially Ralph Lauren-- no home section at all now. I was there on last Friday evening after work, on the men's floor, there were five or six cashiers standing around behind the counter, -- not a single person in line. I predict this place will be out of business shortly. read more

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YUK! Way overhyped and basically a waste of time. No bargains here, you can find better deals on Amazon or even Macys. Century 21 Department Store is over, folks. Get used to it...it had its heyday but it is over. The "family " that owns this junk house just needs to find something else to do...this store ain't cutting it... read more

Terrible place. No sales people around in suits dept. Only a guy puttering around straightening things up that OBVIOUSLY didn't want to answer any questions. Only one Mirror in the whole area way down the hall with other people standing in the way. Had to go all the way down many times as I tried on coats. Little selection. WON'T be back!!! read more

Stopped by the store again in hopes of finding a glimpse of the old Century 21 department store. Hate to say it, but nothing has changed since the re- opening. Pickings are slim. Not much of a selection. This store falls flat, it has no vibe at all. Century's used to be packed with shoppers in every department. Where are all the people now? Bring back the old Century's, bring back all the departments it used to have. Perhaps get rid of the sunglass area or move it and put Cosmetics in its place? Why are sunglasses in the window anyway? That was never a good setup. Please put registers back on the second floor in the ladies department for whoever does like to shop there now. Bringing clumsy, heavy handcarts full of clothes on the escalator is a trip hazard. I rather pay for my clothes on the floor I got them from. This used to be a department store but not really anymore. In the meantime, Nordstrom Rack it has it all and it has online shopping as well. :-) read more

Wow CENTURY 21, your prices are super high now, and the clothes are super ugly. I missed you, but other than the logo, you're not back. You're just another department store now. read more

They've reinvented into a Glorified "Nordstrom Rack". While the space is tidied up and neater, there are no unique labels or high-end bargains to be found. Most of their inventory can be found elsewhere (TJ Maxx, Macy's, Bloomingdales) so it may not be worth a special trip down to Fidi read more

Formerly the mecca of affordable, but quality name brand men's office wear in Downtown Manhattan. Now, this department is reduced to a small hallway off to the side of the third floor. Few shirts and even fewer pants, and almost none less than $110. Pre-pandemic men would flock here after work to quickly pick-up some new threads after work. Today, it looks like we'll all be staying on Amazon. Strange business decision by Century 21 to so easily forfeit this market they formerly dominated. The renovated store is pretty, but seems to now cater to tourists and not the local office workers. read more

My friend & I were excited to visit the reopening of C21 store. We drove from LI to NYC, payed $70 for parking so we wouldn't have to lug multiple packages on mass transit. I purchased inside the store $70 for 2/tank tops & beauty case with the expectation of shopping till we dropped. To my surprise not only was the inventory low but to have a beautiful platform in the city & seeing junk in there that you can buy in a barging store was as shock. Not bringing back home decor which was my primary reason for coming here was very disappointing as well. You spread overpriced merchandise to look inviting but it's so misleading. I remembered shopping at many previous C21 stores & was always satisfied. Please shutdown this C21 store, never return & leave with dignity. E-commerce is taking over so you don't have to leave your house & spend a fortune to shop! Real New Yorker's are not fooled with this facade! Very disappointed customer, Cynthia H read more

Very disappointed. The store is not as it used to be very limited selection, and very high prices.

Sadly, I would like to give it zero stars. It used to be my favorite store, but since its reopening it has become my least favorite shopping destination. It is much smaller, and it has very little merchandize. Before, I always wanted to buy at least five items here, and now there is nothing to look at. My heart is bleeding. :-( read more