Horrific experience…read more Our cat was under treatment here after The Cat Practice closed and was receiving daily meds for a while. When we noticed more weight loss, they suggested vitamin D shots and steroids on a weekly basis which we did. She was in last Friday and still had weight loss and no change. When we called last night to say we came home to her collapsed and unable to walk or eat/drink, we were told the doctors "could not accommodate" us to have her humanely put down. So she suffered in pain and passed in the night. Did we expect miracles? No. But we did expect some modicum of compassion and not basically a hang up. I will NEVER take another animal here. My regular vet (for my other pets) who handled her cremation was immensely compassionate and caring in comparison this morning.

My cat's vet, Dr. Lori Caughlin, has made a move to join PetVets Animal Hospital in Oak Park…read more Therefore, it was an easy decision to make an appointment with PetVets for Persian's annual wellness examination so we could continue to see Dr. Lori. PetVets sees both dogs ans cats (maybe other creatures that are less known as pets), but the cats areas are separate and dedicated rooms used for cats are available. When I walked in, the front desk efficiently checked me in and asked for Persian's information since it was our first visit. We were then ushered to our private room and waited for Dr. Lori. Dr. Lori, as always, was very informative and thorough with Persian's examinations. I phoned in to the clinic a month ago to inform Persian's bonding mate, Meowth, who passed away due to an aggressive form of cancer and would like to cancel his portion of appointment since it was no longer applicable. The entire PetVets team, including Dr. Lori, texted me for acknowledging the receipt of the voicemail and sent me a condolences card which I received a few days later in the mail. How thoughtful! They also called me to reschedule the appointment and offered me a 10% discount for being flexible. That was also a nice gesture. When I made the appointment online, I was asked to make a deposit. That deposit applied to the final total for Persian's wellness check and the blood work. An itemized receipt was sent to my email so I could understand how much each category was charged. Fortunately, traveling to PetVets on foot isn't difficult. CTA 91 (Austin) bus is approximately 10 minutes walking distance away and that is a direct route from my house. The Art District of Harrison St. in Oak Park is fun to poke around as well!

I adopted Roxie at PAWS. I actually got a coupon to bring her here....I had a vet close to me but…read moredecided I'd use the coupon. I'm so happy I did! Dr. B. is a wonderful vet! My Roxie loved her and listened to her, mind you my dog was new to me and very excitable. I was embarrassed because she was all over the place. The Dr just took control of her and gave me tons of advice on what to use on her and suggested a school for her! I will continue to bring my big beautiful Roxie here! Thank you for your kindness and care!

Your appointment is booked! Dr. Girald, DVM will see Toby on Wednesday, 11/5/2025 at 1:00 PM…read more This is my appointment. The guy wasn't rude the lady that was helping him was the rude unprofessional lady. Check in with your staff cause that lady cost you this customer horrible service from that lady

Our cat had an emergency on Thanksgiving and the ER vet was too expensive. We called around the…read morenext morning and River Forest Animal Hospital answered our call and needs. They were able to get us in, help us at a reasonable price and are so friendly and communicative. Our usual vet is a little far and RFAH is close so we are probably going to be using them from now on for all our pets! Could not be happier of more appreciative to them all for their help and understanding.

Puff and Buddie (our two cats who still don't like eachother) had a dust up and I was worried…read more Puff had been hiding in the closet. Uncharacteristic behavior for him. Then he showed me a red irritated spot and I panicked. (He's fine) He usually hides from strangers, but he loved everyone here-- definitely because he felt loved and respected. 10/10

My poor 1 yr old pup had previously been in the ER and needed a follow up with a Vet. Oak Park…read moreCarlson Animal Hospital was able to fit us in the next day and immediately helped us get some answers. The entire staff is extremely kind and very clear in their communications of what's going on and why they want to do certain tests but wait on others that aren't needed at the time. It felt very transparent and not overly complicated to hear. Hotdog was VERY loved there and Jennifer up front made the CUTEST collar decoration to match the Hotdog vibe haha We will be using them as long we are in Oak Park!!! 10/10

I have had 6 dogs over the last 21 years, and Carlson Animal Hospital is one of the best practices…read moreto ever treat my pets. (They have treated 2 of my dogs.) Their staff is friendly, knowledgeable, and accommodating. Their doctors, namely Dr. Carlson himself, have gone above and beyond to diagnose one of my dogs (Janet) with an extremely rare blood disorder. He spent hours researching her condition, reaching out to teaching hospitals, and doing hour long Zoom calls with me about her condition. Their staff was able to create a tailored made plan for Janet to keep her disorder at bay. I am not sure I would have found the same care at other clinics. My dogs are always happy to see the staff, and never stressed after long days at the clinic. They have the best groomer, who our youngest is always so excited to see. I highly recommended them to anyone with pets!

4/27/17 So far I have a good feeling about this place. My…read morecat is not eating and hardly drinking water. Dunkin wants my rent money(lol) to pay for her bills to get her back to normal I'm going to try their credit card payments and hopefully she gets better after the treatment 5/3/17 my cat is showing more signs of jaundice but i am very happy with dunkin vet because they do not charge me for extra visits, only what i take home (not more than $60) they show that they really care for my cat, they have one themselves (i think) and they even thank me and my husband for helping them get our cat to cooperate. i recommend this place for basic needs like diagnosing and shots

Took my dog to this place and their charges were ridiculous!!! Very rude, not friendly at all. My…read moredog has to be on meds for the rest of her life and they would do one prescription at a time, after the first prescription I had to request refills which they charged me $60 just to get a written prescription!!! And yes, the first time I took her they charged me $475 + $250 for medications!!!! Greedy, money hungry people!! Never went back!!!

Called to check on my German Rottweiler Berlin Vom Princehaus thank you God! Nice polite kind…read morepeople!

All of my pets have gone to Animal State Prairie. Just recently my dog needed to have her leg…read moreamputated due to cancer. They were so helpful in educating me on my options. The compassion that shown me was amazing. Dr. Natt did the surgery and her communication and care for my dog was top notch. I had no regrets and knew my pet was being taken care of by educated and professional people. Kim

Seems to be negligent to pets and customers. Hostile environment where they just add things on for…read moremore money. Took my dog here and she just got worse, take your pet elsewhere.

**update** I had a…read morebad experience with Dr. Perez over the phone he was very rude and short with me I called to request a different doctor. the other doctor they have on staff does not speak English, only Spanish. I was curious how a doctor could get licensed in America without knowing english. I asked for her name so I could look up her credentials and the front desk staff told me they didn't know how to spell her name. Again- they didn't know how to spell a doctors name that is staffed there and is seeing clients??? Shady!

We found our wonderful and amazing dog here! The facility is state of the art. The animals are so…read morewell cared for. The cats have beautiful and clean cubbies and the dogs have large clean rooms. The staff are excellent at what they do! I was not expecting to be so wowed by an animal shelter. The puppy we adopted is doing so well. He's sweet and loving and very very smart! We feel we hit the jackpot. I highly recommend animal care league if you're looking to adopt a cat/kitten, dog/puppy, or rabbit. They accept animals from shelters from the surrounding states so when you adopt here you are saving an animal and giving it a loving forever home.

I unfortunately had the displeasure of adopting from the Animal Care League in Oak Park. I adopted…read morea dog who had several ongoing health conditions that were evident in his medical history which was not disclosed at the time of adoption. They were informed that I did not have the financial capacity in order to accommodate a dog that would need significant financial commitment beyond standard vet appointments and care. When I took him to the vet, they pointed out several lifelong health issues that were extremely severe and would need hundreds of dollars' worth of treatment monthly. When I looked his past medical history, it seems to have been the shelter was pursuing ongoing treatment of these issues but decided not to inform me although I was very up front with my limitations. Additionally, I only had him for 5 days at the vet clinic they had discovered that he had a severe double ear infection to the point he was bleeding, clearly not something that developed in just a few days. When I adopted him, they told me and my family he was a healthy dog that would need little medical assistance and that he was vet checked which was clearly a lie considering the state we brought him home in. Over the past 5 days we have bonded and he has gotten along with all our family members and even our other dog. I unfortunately, had to surrender him due to the lack of disclosure of information, when I talked to the operations manager the solution she gave me was that she was sorry and that it can be hard to diagnose things. But looking in his medical chart there has been a long-standing issue with this very same problem and was once on the same very expensive medicine that we were expected to put him on. I am hurt that there was little to no resolution other than taking a dog away from a loving family that just didn't have enough money to accommodate to his needs, but also little accountability of their actions. The general manager was largely dismissive, never offered any solutions to me and my visibly extremely upset family. Instead, we left the office in tears with an "I'm sorry that happened". And just to highlight to any prospective adopters from this shelter in their contract it says they are not liable for any misinformation they may give as it may be from third party sources, in other words it is okay for them to misinform and lie to your face. But to leave this review on a more positive note I fortunately was able to treat his double ear infection before surrendering him, he is so deserving of a loving home unfortunately I just cannot afford a dog with such severe medical issues.

Everyone was so helpful and caring , made me feel comfortable in my my hardest decision of putting…read moremy best friend Sammie to sleep. The staff was very informative and compasionate.

The Vets and staff at this hospital are great, they get you in quick, take care of you and your…read morepets, and I'll bring all my pets here!

Our cat Cleo has ongoing ear infection issues causing her to scratch her ears and face raw. It's…read morebeen a persistent problem leading us to seek a vet specializing in feline medicine for her care. For years we've gone to chain vets but the problem with those places is your furry friend is treated as a number, not a name. Also, the environment in a normal vet freaks our cat out too much. Prior to being seen, our cat was boarded for some hours and caged in with other animals (dogs and cats) where they would loudly bark and meow in anxiety waiting for the doctor. When your pet is in an unfamiliar environment where other furry folk are freaking out, you're guaranteed the fear within the room is contagious. Our last visit to the vet left her peeing in her carrier, due to overstimulation, on her ride home. This year we took a different approach. We took our time finding a vet and combed through the entire Chicagoland area on Yelp to find cat only vets. Although The Cat Practice is nowhere near us, we held faith in the reviews and made an appointment with Dr. Coughlin before end of the year. Dr is booked months out which to us is a good sign. At arrival, we filled out her paperwork and the receptionist informed us of the intake process. We didn't realize they needed her records from her prior vet(s) but the front desk only needed the names and locations from where she was last seen. Within minutes they were already transferring over the requested information. She was taken in alone to be seen and tested. Once her eval was complete, we were invited in the exam room to speak with doctor on her findings. Dr. Lori Coughlin was thorough with us and addressed any concerns along the way. She was able to clear out some mild earwax buildup which she showed us post swab. She determined the cause of her itching was a combination of a yeast infection in her ears plus possible allergies. We were taken home with topical and oral medications from their onsite pharmacy. A request for OTC (over the counter) Claritin led us to pick some up at our nearby Walgreens the following day. We're crossing our fingers hoping this regimen makes Cleo itch free! Cleo tolerated the entire 90 minute process. Although a little miffed from the typical poke and prod she managed. A little drooling in the mouth but no pee in the carrier pad. Once at home she jumped right out of her carrier to return to her normal way of life. Her full body assessment states she is healthy and mildly overweight (@ 10.5 lbs) which is all we ask for. After our first successful visit we plan to stick with Dr. Coughlin and the kind staff at the Cat Practice for future follow ups.

Dr. Lori and her staff had been very kind and thorough with providing my cat Brandon with the care…read morehe has needed throughout the years. I appreciate their support during the difficult time of my cat's transition to that place we call "rainbow bridge".