Excellent customer service! They were able to help me on very short notice, were kind and…read moreknowledgeable, and quick. Would highly recommend them!

I am currently 40 weeks pregnant and one day. I went into Jack the Greek Garage by complete chance…read moretoday. I had several issue lights pop up on my dash and had no clue what to do. Very anxious and worried about my car I drove it to the nearest shop, which happens to be Jack the Greek Garage. Justin and Wendy were absolutely so helpful! Being very pregnant and thinking the absolute worst they both helped me feel much calmer. All the mechanics did a great job finding out the issue with my car. Everyone had great customer service. They were very honest and upfront about everything. They are all doing great honest work. Each worker really cared about the work they were doing. If you need ANY auto work. They do it all. They have my business forever now.

They have reasonable prices and are upfront about what the costs are and don't try to trick you…read moreinto forking over more money than you have to make the repair. I can appreciate an honest auto mechanic. But I do wish that they would communicate better. I was waiting for a particular part and did not want to buy it brand new. So I was waiting for a call to let me know when a used part could come in. But days past without a call and really needed a car. I had to be really proactive about making sure he was trying other vendors or letting me know any part leadtimes. Ultimately, under a time crunch I decided to move forward with one part of the repair as the pair was not crucial to driving. But I could have made that decision sooner if there was good communication.

Someone damaged my car and it required a bracket to put 2 pieces together around a wheel well. I…read moregot an estimate and dropped my car off. It was ready the next day. I paid the quoted price and was very pleased with the result.

Love this place and will be back! I decided to check this place out based on the the reviews I saw…read moreon yelp and they are definitely worth five stars! The owners name is Ken and he is a super friendly guy. I had a literal hole on my drivers side rear and received quotes from other body shops with prices in the $1,800's, taking a week to finish. Ken quoted me more than half of that price with a two day finish and the work was phenomenal! My car was returned to me washed and looking great! I will definitely be referring a lot of people here! Thanks Ken!

Based on the reviews, I decided to give this place a try. I needed a new radiator. The job was…read morecompleted for a good price but they were very messy. Antifreeze had spilled everywhere under the hood and was also in the crevice of my fog lights. I complained, they apologized and cleaned up the mess. RED FLAG! Second visit went back for AC lines. Cost $1400, kept the car for 3 days, picked it up and guess what!! My air still wasn't working. He told me it would be an additional $800 to fix! Not to mention they left dirt, and black fingerprints in the trunk of my car where they were working. I went to another shop and had it repaired for $300. They definitely tried to get over on me being as though I am a woman. SOOO.. beware!

I deliver it my 1979 trans am to classy chassis for a restoration project that was supposed to take…read moreone year. Six years and seven months later I had to go to court to get my car back from them. I paid classy chassis over $20,000 for the restoration project. I also paid directly for the engine rebuild and many of the major parts and pieces that went into the restoration project. After I paid for the initial work commenced, I was quoted approximately $10,000 to finish the project which the owner asked for in full upfront so that he could expedite the rest of the restoration project. Regretfully I agreed as I had a previous relationship with the owner and gave him trust that he did not deserve. I retrieved my car and the car had no hydraulic brakes, no emergency brakes, two leaks in the fuel lines, and a leaking transmission, A broken windshield and many parts and pieces of both the exterior and interior were damaged or lost. The brake pedal literally fell apart underneath the dashboard. Classy chassis was tasked to do all of the mechanical work and then the car would go to a Body Shop and then to an interior shop. Six years and seven months later I was given a pile of pieces and a car that was not drivable. The car was Delivered in a totally unsafe condition. Since I have retrieved the car I have corrected dozens of problems with the mechanical work which was done in a totally unprofessional manner. I will be putting together a YouTube video which I will post a link to when I update this review. In the meantime, I highly suggest that you do not go to the shop for any work as the owner is unprofessional, dishonest and untrustworthy. He lied to me for six years and seven months promising to finish the project.

The owner is very nice. However, our oil leak was first made worse instead of better. It was fixed,…read morebut it took a while. Also if the diagnostic equipment was more efficient, we would not have gotten repairs done, as we ended up needing to sell the car. If we had know before spending $2k, we would have made a different choice.

I had been riding around with replacement parts for my vehicle for months and was too lazy to take…read morethe time to have them installed. When I finally decided to have them installed, I chose Pro-Link Automotive not only because it was convenient but appeared reliable based on prior ratings. Even though I was prepared to wait to get an appointment, I was able to get my car in within a week. After the parts were replaced, I received a call and was told exactly what was done to include them having to add screws that were missing from the original parts. I was also told the parking lights I requested be replaced were already working properly. So I was able to save some money. The price of the service was way less than expected! Anywho, I found a new mechanic for my vehicle. Now my plan to keep my car until the wheels fall off has been extended!

I'm new to Maryland and found the most honest mechanic in town; Mark at ProLink saved me $$$ and…read moremake me aware of how Bayside Chevrolet Scammed me. On 8 January 2020, I had my transmission replaced on my 2012 Chevrolet Traverse; replaced with a used transmission by Rick Ball Chevrolet Dealership in MO. On 11 January 2020 I had the car in Maryland and the Check Engine light came on. I called MO and they stated to take the car to a Chevrolet Dealership in Maryland. On 17 January 2020, I took my car to Bayside Chevrolet and I provided them a full update on the status of my transmission; They had the vehicle until 22 January 2020. On 22 January 2020, they documented on my service ticket, "R+R Sensor to find covered in clutch material indicating faulty internals require replace transmission"; approximately $6045. They stated they only deal with OEM parts and would not work with the used parts provider to install the used transmission. They informed me I have 2 options: Option 1 was to pay them $6045 to replace my transmission with a new one or pay $143.25 for diagnosing the vehicle and go elsewhere. On 22 January 2020, I Paid $143.25 for the diagnosis and I took my Traverse to ProLink Automotive located in Prince Frederick, MD. On 31 January 2020, I picked up my Traverse from ProLink Automotive. ProLink owner Mark stated he "flushed" the transmission and it was running great. He stated that Bayside Chevrolet lied about diagnosing the "sensor" in the transmission. He stated the sensor is an internal (inside transmission) sensor and that it was evident that Bayside Chevrolet never accessed the internals of the transmission. On 1 February 2020, I met with the Service Manager at Bayside Chevrolet and I expressed my concern. She initially stated that there was no way that one of her mechanics falsified a service check. She called the mechanic to meet with her and I; during this conversation, the mechanic admitted to not accessing the internal transmission sensor and that he had no idea why he documented on the invoice "R+R Sensor to find covered in clutch material indicating faulty internals require replace transmission". The Service Manager was embarrassed and refunded me $143.25; she stated she would be in contact with me the following week. To this day, I've never heard back from her... On a positive note, my transmission (which was fixed by ProLink) is still running Great! This is an unfortunate incident of yet another dishonest Service Mechanic / Business. From a customer perspective, I was without this vehicle for 6 days and Bayside Chevrolet never even diagnosed it. They simply took my $143.25 and told me to take it elsewhere or pay $6045 for a new transmission. Thank God for ProLink Automotive; they saved me thousands! He had an opportunity to charge me $1600 (labor) to replace the transmission, however he did the right thing and properly diagnosed the vehicle and charged me to simply flush the transmission. I will never go to another mechanic while in Maryland! Thanks Prolink!

total rip off, apparently have a deal with local police. I got nabbed for driving with another…read morecars tags ( new car that I had not yet registered so rather than let me take the car home a half a mile away, it had to be towed from Lothian to Shady Side). Cost some inflated price to get the care released after I had gotten tags. Unfortunately south county is full of redneck scammers like these guys.

I highly recommend this company. They did great work on my truck for a very reasonable price and…read moredid everything they could to get it up and running right. Great customer service and just all around great experience and people. Thank you so much

Had bodywork done to my car. Dropped it off on a Tuesday, got it back by Thursday! Fast turn…read morearound! Would use them again if needed. Work done was pretty good as well, thanks guys!

complete auto body of bowie maryland is not a real auto body shop they have had my car for 11 days…read moreand my car isnt ready my car needed a 3 days to complete they take your car to other auto body shops through out maryland poor service . dont use there services

I have nothing but good things to say about Auto Concepts. I lost a ring in the center console of…read moremy car and they were the only company in the area willing to help get the ring out. Rich was super responsive, kind, trust worthy and accommodating. We had lost a pair of expensive sunglasses months ago and to our surprise when we picked up the car they had placed them on the passenger seat. I will definitely be coming here again to get my car serviced.

i bought my second vehicle to Auto Concept for an engine replacement - except they neglected to…read moretighten the oil cap on the engine - so the oil leaked out and the engine failed and after talking with RICH he tells me I would have to buy another engine - and refuses to take responsibility for their neglect. The least they could do is replace the engine on their dime - NOT MINE - because it was their NEGLECT - NEVER AGAIN WILL I USE THEIR SERVICES SO FAR THIS YEAR I HAVE SPENT SEVERAL THOUSAND DOLLARS WITH THIS COMPANY AND THIS IS THE THANKS I GET - DONT WASTE YOUR MONEY USING THEIR SERVICES......