I used to like this place, until I didn't. They know I do most of the easy maintenance on my own vehicles, as you should, if you can and have the time. Ie. Air filters, oil changes, even brakes. The first problem was getting an oil change I didn't have time to do. I have an easy access panel on an after-market skid plate, that they over torqued the bolts, and when I went to do it myself, I couldn't get it off. I took it back to them (after I went to do my own and realized the bolt was stripped) and told them to get the stripped bolt out and replace it and do an oil change since I'm not taking the whole steel skid plate down myself just to change the oil when the point of the access panel is to make it simple. They returned my vehicle. Never fixed it. They took off the entire skid plate and now left a bolt out of the skid plate completely. Next, called to ask for a brake quote. I did my own last time (cross-drilled rotors for cooling in traffic), but have much heavier tires now and can't get the things back on solo. They won't replace the pads without the rotors. Um, I just did them and just need pads. Maybe they're mad I do some of the work myself? or maybe they're just getting cranky, but I've taken both my vehicles there since I moved here. Now I'm looking for another place. Ps. There used to be a blonde lady who worked there that was awesome and friendly. Now you just get nasty comments when you ask them to fix something they broke. read more

My son and I dropped off his 2005 Ford Escape because of a bad alternator. He didn't trust the shop that just replaced it(went bad in a day) so we looked for one that got rave reviews. Good plan? Long story, shot: They claimed the transfer case had to be removed in order to replace the alternator and the part would cost ~$500 and labour ~$1500. More than $2000 to replace a part that retails for less than $300 and an insane amount for labour that only requires about 1.5 hours according to the Ford Service Manual. It does not require removal of anything related to the transfer case at all. It requires the R/F wheel and axle be removed and then the alternator. They claimed that is impossible and that their "Ford Master Tech" has never heard of such a thing. I suggest he try reading the Ford Service Manual. I guess they have to make their $$ somehow, but they're not ripping off my son. I'll do it myself in the driveway...I tried to avoid working outside in the cold, but so be it. Good luck to anyone who goes to this place. My son ended up paying ~$70 for their "diagnostic" which had no basis in reality. read more

Choisser Automotive Services - Directly from Ford Service Manual for 2005 Escape - Auto Repair Near Me - Davidsonville, Maryland

My Toyota Prius was not heating the interior cabin so I asked Choisser to diagnose the problem and repair. The "technician" said a bad thermostat was the cause. They charged me $ 500.00 but didn't fix the problem -still no heat. Next they said it needed a coolant diverter control valve for an additional $500.00, so I decided to call it quits. They never offered a price adjustment or apology. Ripoff Alert! read more

Absolutely trustworthy, excellent, reliable work. Clear explanations and guidance, they do not steer you into spending any unnecessary money and in fact have found ways to save me expenses on my last two visits. A+ outfit, switched from my dishonest dealer with the horrible manager (Antwerpen VW) and never looked back read more

Coming home from spring break I ran over something on the highway that damaged one of my tires. I was 2 hours from home still, we found our way to Choisser auto services near closing time on a Friday. They helped me right away, took care of my tire and had me back on my way home in no time. They went above and beyond by checking all my tires, including my spare to ensure I didn't have any other tire issues. Everyone was friendly, professional and helpful. The place was clean and neat, the waiting room was comfortable. Excellent place for all your car needs! read more

We are from Minnesota but we read an article online that Choisser Automotive Services had posted about a particular issue a certain make of car has had. We called and Rob spent quite a bit of time explaining the issue and reassuring us about how we can maintain our car to get longevity from it. He really went above and beyond our expectations! read more

Had difficulty understanding a $500 difference in estimates that were obtained for comparison from area shops. One estimate being from a dealer was $400 less, with three hours less service charged. Same job, same parts, different time and labor requirements? Does not add up. Ended up going to the dealership after researching approx 10-15 pricing websites (1 was recommended by the owner himself). Despite having a claim of great customer service/experience, it's just tough to understand the justification of that big of a pricing gap. Do your homework folks, especially if things just do not seem to add $$ up. read more

I have been a customer since Rob was running the shop out of his (very nice) home garage. Throughout that time I have made the drive from Washington, DC out to Choisser Import Auto Services to have my Honda Accord, Acura TSX (both mine and my mother's), and Honda Element serviced. I hesitate to admit that my decision to trade in my Accord for a TSX was due in large part to the fact that I knew Acrua's are one of Rob's specialties. Why do I have so much faith in Rob and Choisser Import Auto Services? Because Rob only has one way of doing things--the right way. He is honest, upfront, and dependable. He will tell you what you need, why you need it, and when you should have it done. He is a master of his craft and is always striving to improve. This is a rare quality in someone who has been in the business as long as he has. From the friendly, fantastic staff, to the state of the art service and notification system (yes, you will receive SMS updates of your vehicle status) to the quality of the parts used and labor employed, Rob insists on the absolute highest quality and it shows. This is what has kept me coming back (and continuing to drive Hondas and Acuras) over the years and why I highly recommend Rob Choisser and crew. This is a business you can trust because they earn that trust everyday. read more

I took my Acura MDX in for both a Maryland state inspection, then an oil change. They were courteous, fast, and had good prices. I'll be going to them in the future for service. read more

Great place for all your car needs. Friendly competent staff and they do great work. I feel very safe entrusting my car to them. They take an interest in their customers and their car safety and well being. That's rare these days! read more

Honest. Fair price.great mechanics are not cheap. Rob follows up the next week and then a month or 2 making sure all is perfect.highest recommendation from this seasoned car owner.go to this shop! read more

Excellent service. I handed Rob a difficult issue. I needed the Maryland State Inspection for a used car bought in California. There are very little specs available for this car on line and the manual did not provide much help. But Rob successfully researched and chased it all down. I really was impressed by the level of professionalism that Rob has created in this establishment. The place is clean and the staff are easy to work with. This is truly a good find. Thanks Rob read more

Excellent in every possible way! My car overheated 45 miles from home and I (thankfully) selected Choissier to have my car towed to. From my first phone call, their #1 priority was my safety and how they could help. We didn't arrive until after the shop was closed but the Service Advisor Chris had not only waited but offered me a lift to the metro so I could get closer to home, completely out of his way. I was contacted with a quote early the next morning that was fair and transparent and the work was quickly completed... including several test drives to make sure it would be safe for me to get home. Additionally, I had just had related service done on the car prior to the overheating and needed documentation for the other repair shop. Chris graciously answered my phone calls and emails and provided great photos and documentation. My car is driving great and I even received a follow-up call to make sure everything is good. I'm simply blown away at this extraordinary level of customer service. I honestly wish I lived closer to come here for routine maintenance! HIGHLY RECOMMEND! read more

My family has used Choisser Auto Services for several years. We've never been disappointed. They have picked up and returned our vehicles when we weren't able to get them to the shop ourselves. We're always confident that the repairs needed are done right. It's nice to know that we have a top-notch auto service shop always there to use when needed and in a timely manner. read more

Not the place to go for Maryland State Inspections. They did a very thorough job and staff is very nice but way too nitpicky! They failed my car for rust on the brake lines but they don't do that type work so had to go somewhere else. Took it to another shop specifically to have the brake lines replaced and they basically refused to do it. They said it was a waste of their time and my money. They couldn't believe Choisser would fail me for that after they inspected the brake lines and "guaranteed" me no other inspection station would fail the car for that amount of rust. So I took it to another inspection station and it passed with flying colors, no mention of the rust on the brake lines. I told Choisser what the other shop said but they wouldn't budge on their assessment. Choisser seems to have great reviews for other services but stay away from them for Maryland safety inspections. read more

I am not one to write reviews, but I am a firm believer that you should always give credit where credit is due, which is why the world needs to know about Rob Choisser and Choisser Auto Services. What makes Rob and his shop different is that he cares about the driver behind the wheel, he cares about the family and the passengers in the car, and the other drivers on the road, and their families too. To say Rob Choisser is trustworthy would be an understatement. He is an honorabe and Godly man, and also extremely knowledgeable and skilled. He knows the reality of the auto industry and has made it his mission to make things right, one car at a time. The technicians at Choisser Auto Services are selected against extremely high standards, and personally trained by Rob with equally matched integrity and skill. Even the administrative staff is kind, extremely helpful, and knowledgeable of the industry. Your car will receive quality, honest care. If you are in the market to buy a new car, Choisser Auto Servives will thoroughly inspect your vehicle and advise you on any possible grievances. If you are someone who has ever been lied to, taken advantage of, or scammed, PLEASE do yourself a favor and put your trust in Rob Choisser and Choisser Auto Services. I promise you that in exchange for your business you will receive unbelievable peace of mind. With Choisser Auto Services you are a close friend and you are treated like family. I firmly stand by this company. read more

This was my first visit to Choisser's for diagnostics on my car. They were professional & courteous and extremely thorough. I suspected I needed brakes and was pleasantly surprised that their testing revealed I did not. They were honest, provided me with pictures documenting what they'd found. And they were kind enough to drive me home and pick me up when the car was ready. Their customer service was extraordinary and the price for testing was reasonable. I shall return for all my auto needs. read more

A friend referred me to Choisser and I've been a customer of theirs for two years. I have continued to come back because Rob and his staff earned my trust with quality work and OEM parts at fair prices with no pressure tactics. I wish all automotive shops were like Choisser. read more

My Toyota Venza is 8 years old but I love driving it. This company serviced my car to last at least another 2-3 years . Very professional and excellent work! I'm very happy with what they did. New brakes, new filters, and thorough check up for my Venza. read more

Oops, I accidentally called Rob (owner) on his personal cell while he was on vacation because our mutual friend referred me. a So glad he he told me about Choisser. Saved a ton of money, will not go anywhere else. Employees are are very friendly and knowledgeable. I knew I was is good hands going there since my husband is always out of town. Makes think twice when I buy my next car and another car for our teenage daughters....leaning towards a Toyota because they specialize in imports. read more

I've taken my Honda Civic here several times and they are wonderful! I've been to most of the Honda dealerships in the area (Annapolis, Laurel, and College Park) and have not been satisfied with the service or the prices. Rob at Choisser is clearly very knowledgeable and takes the time to explain any issues to you. Great customer service and reasonable prices! Highly recommend!! read more

Rob (and his techs) do a really great job and Rob takes the time to listen to your concerns, respond to phone calls/returns messages and seems to truly be an expert on Toyotas (we have a Camry and a 4-Runner). Based on my experience with other shops in and around the region, their prices are fair / a good value. Would highly recommend them to friends/family. read more