Finally an RV TECHNICIAN that really knows his trade , i had searched for a tech that could repair…read moreour issues on a 2019 DRV fifth wheel rv , he diagnosed the problem, repaired the problem within a very short time, and did so economically , will definitely recommend him to anyone that I know who needs a good honest professional !! Thank you Ryan !!

Ry responded promptly and helped trouble shoot issue over the phone. He was able to do the service…read morecall well ahead of any other repair companies. He was extremely professional and knowledgeable of the issues, and was able to repair it quickly. I would highly recommend him and will contact him again, if fact he is returning to check my A/C unit and roof.

The issue needing repair/replacement is a propane/electric hot water tanks leaking. Prompt response…read morefrom the office. Scheduled next day. Arrived on time. Quickly and efficiently determined that the tank needed to be replaced. Set the water on bypass. Replacement tank will be ordered. When the tank is replaced I will update this review. Family owned business with good reviews. First time using them. I couldn't be more pleased. Promptly get back to me same day when I call.. For a bit more than the price of a competitor for just replacing the hot water tank, they replaced the tank, repacked the wheel bearings, inspected the brakes, got my improperly installed camera system working properly, serviced my furnace, replaced some trim, and took care of my entire want list in a little over three hours. These folks are all about serving their customers with quality work at reasonable prices. Check them out. You'll be glad you did.

We are in Ft Myers temporarily. We contacted Bitty's twice. First time to get wheels greased on our…read more5th wheel after traveling 11000 miles. The next time to repair water leaks on slide outs. Both times some one was there the next day. Office let us know when the repair person would be there, and they were so prompt, and let us know what they were going to do before working. Our repair person was very professional. Would recommend highly them.

Don't waste your time or money with these guys for an RV inspection…read more They rushed through the entire inspection in just 30 minutes, didn't test a single system, and never even got on the roof. Then they refused to provide any findings report. Multiple calls and emails went unanswered until they finally sent a worthless invoice that basically said "nothing to see here." I used them once for a repair and it was fine, but their inspection service is a complete joke. Skip them entirely and find a proper RVIA-certified inspector who will actually do the job. This was money thrown away.

Dan & Landen did a fabulous repair on our 3' x 6' slide floor that was bad. Replaced it with better…read morequality wood, sealed everything back up tight and cleaned up good. I will definitely use him again for any repairs that I need done.

Stephen from On Site RV repair is absolutely the best! He communicates well, shows up when he says…read morehe will, completes the work without wasting a minute of time! He leaves the job completed in one trip and he cleans up after himself! I highly recommend Stephen and On Site RV repair!!

Chat Log Picture included!! Lets start with…read moreunprofessionalism of answering the phone. Called and got a Ya!!! I had to ask if this was on-site rv and got the same response ya !! No where on the website or on the phone call was ever mention of No debit cards. How are you supposed to have know how much cash on hand when there was no mention of how much it would be !! Since i didn't have have cash I'm off the list !! As he replied !! HAHAH

Kevin is licensed and Insured. He has done several jobs for us... fixed our slide, put on a new…read moreroof on our fifth wheel, replaced vents, replaced antenna, replaced awning, and replaced window covers. He is very knowledgeable. Worked for Keystone Montana at one point. He is efficient and a pleasure to work with. Highly recommend.

We were recommended to Steve by another satisfied customer. Our experience was so good and I cannot…read moreimagine my ever writing this type of recommendation after shopping for a Motorcoach. No high pressure bs, we were able to work out a great deal on our trade and Steve helped us move everything from our 2019 into our beautiful 2022 Newmar Ventana. We are very happy with the financing and Trent was able to get us the best rate available. I'm afraid I cannot remember the name of the gentleman who did our walk-through, and cannot find his card (still unpacking). We will be calling him because there was so much information given (not a complaint at all), that we forgot a few things. Everything from beginning to end was a positive experience.

If you have any problems at all with your Rv, I highly recommend coming here. Daniel Ibarra could…read morenot have been more helpful as well as understanding. He knew what my Rv needed and was open and honest about the work. This place is highly recommended. I didn't feel robbed or dumb after leaving. Ask for Mr Daniel if you want great customer service.

We have bought now two RVs from north trails. Our first was a Ventana, the sales staff (Kurt) was…read morehelpful and really concerned for us getting the coach we needed. We are now in the process of getting a new Dutch Star and again NT with its design center and ability to show us what a coach looked like with that interior was just phenomenal. Again our sales guy has been just excellent. The deal we struck was also reasonable and competitive with other dealers (which I talked to). Service is phenomenal. All of our needs and concerns have always been address by our service guy Michael. He even follows up afterwards with an email to see how the repairs are and makes sure we are satisfied. I really will not go to any other dealer for sales or service even though there is a dealer near me I would much rather drive the 3 & 1/2 hours to get this kind of attention and service. Very few businesses are like this anymore. I can't say enough good things about our experience at NT.

I wanted to purchase a new 2027 Essex after considering the slightly used overpriced used top end…read moreNewmar's on the lot. I wanted to order a new one. I received the first price and decided to shop the number.. Transwest gave me a great deal right off the bat and spent hours specking my new coach with me via phone and email. Afterwards North trail wanted to drop their number by over 80k to get my business. No you should have shot me straight from jump street instead of trying to take advantage of me. I have owned 11 Motorhome's over 40 Years so I know the mark up game. Once I called them out they told me to take my business elsewhere so I will do that and suggest anyone thinking of utilizing this dealership to do your homework.. The largest doesn't mean the best especially here!