Fun place always finding treasures! Great customer service. Store has been updated with new owners.read more

It's a nice place, but the new owners aren't friendly at all. Their staff is very nice though!read more

Back story first: A week ago it was my husband's and my wedding anniversary. We both forgot it. So…read morewe were both scrambling to do something special for each other. I needed to drop a package off at the UPS store next-door and happened to see next to an adorable hunter green Model A truck an enticing sign that said Harry & David had fresh chocolate-dipped strawberries in the store, which my husband happens to love. I went in and got some and they were absolutely exceptional. This week I gave a Victorian tea and I remembered those fabulous chocolate-dipped strawberries. Unfortunately, when I went in yesterday to pick up more, the last box had just been sold. I was told that, Audrey, the talented lady who puts them together was coming in this morning and it might be on her agenda to make more I called first thing when the store opened and talked to a really wonderful young man who told me they would do their very best, if possible, to get some to me before my tea began. At 11AM my phone rang and it was Erica who told me that Audrey had made the chocolate -dipped strawberries. I could not believe it!!! Talk about GREAT customer service! My husband drove down, bought them and drove them back before the ladies started arriving for tea. Those super-fresh chocolate-dipped strawberries were the absolute hit of the tea, and everyone was both impressed and delighted by how kind the folks at Harry & David were. Thank you to all of you!!!

I live in Oregon and seek to support Oregon companies. Ordered a plant from Harry and David…read moredelivered as a thank you gift for weekend hosts in another state. Two-day shipping was required because it was a plant, and I was fine with that. Delivery was still delayed another couple days, and the plant arrived quite wilted. I contacted H & D about it - what a customer service FIASCO! On the phone with some AI system that spent 80% of the time verifying my order even though I had all the info handy, then after all that, it couldn't help me. Asked repeatedly to be transferred to a human, was put on hold for 14 minutes, then mysteriously sent to a survey never having spoken to a human being, and then it disconnected in the middle of the survey. And yet, their website says, "Our Guarantee: You and those who receive your gifts must be delighted, or we'll make it right with either an appropriate replacement or refund. Always." Harry and David, DO BETTER! Pathetic.

Bought an evil eye bracelet, redhead cashier glared at me the whole time, especially when I asked…read moreher to split the $10 in cash back she gave me, left feeling dissapointed

I went into the store with my boyfriend mind you we're both in our mid 20's. He was looking for…read moremens earrings. They have a very small selection of mens earrings that arent very feminine. I was looking at body jewelry. I ended up getting a septum ring and nipple jewelry. The 2 workers started giggling and talking to each other about my choices in jewelry. Very unprofessional. The jewelry they sold me was missing peices. I got titanium jewelry the store was over priced. Dont bother just go to Amazon.

I've come here a few times now and the customer service is impeccable. However, twice now I've…read morepurchased tinctures that have seemed old or faulty in some way. Previous purchase had a "sell me first" sticker on it, clogged dropper, and it was about a year old. Second purchase, same but worse.

They have an excellent organic herb selection and amazing prices. No need to get teas, salves and…read moretinatures from the health good store....make your own from these herbs or find a ready made one to your liking. They have an excellent variety.