I specifically booked an appointment at 4:15 with a particular nail technician -- that was the…read moreentire point of my visit. If I couldn't get her, I wouldn't have booked here at all. I later saw on her Instagram story that she had an opening at 3:30 she was trying to fill. Had anyone bothered to contact me -- a call, a text, an email, anything -- I could have slid into that slot or taken my business to Adore Nails or Memorial Nail Care, both of which maintain a full staff capable of doing amazing designs. Instead, I received zero communication. I showed up to my appointment only to be told they don't honor that particular nail technician's bookings and that their systems haven't been updated to reflect that. So you're actively allowing clients to book a specific technician through your online portal, knowing full well those preferences will be ignored? That's not a miscommunication -- that's a scam- a bait and switch. The available staff could not do designs, which I was fully aware of -- which is exactly why I chose this technician specifically. I was left with no real options and settled for a plain manicure. My cuticles were done well, but my "oval" nails are not oval, and my gel is visibly bumpy -- not a smooth finish in sight. I could have done better myself. Unfortunately I didn't have the time, which is precisely why I booked with someone I knew would make it worth it -- only to be completely ignored. Fix your booking system. Contact your clients when there's a change. Don't advertise a service you have no intention of honoring. Your front desk girl is very patient, very sweet, and was very apologetic. She should not have had to apologize for what is clearly a failure of management.

Polish Parker and Roe is located in the Shops at Sawyer Yards (Salon Sartori, Orange Theory,…read moreAwesome Bites Co, Local Pho). I get my hair done at Salon Sartori, so when time allows, I'll pop into Polish Parker and Roe to get my nails done. Crazy thing, I NEVER knew they existed, and they've been around for 10+ years. For walk-ins, I've never had to wait, they don't rush you to pick out a polish color, and the staff is really friendly (and talented! Check out some of their nail art). I'm a simple gal and always get basic, neutral color mani/pedi, but one day I'll level up and get a design. Complimentary drinks, snacks, wifi that works...

Kimmy and Katy did a beautiful job! So sweet and took their time. They made my experience so…read morerelaxing! Will be back.

Prices seem very high in comparison to other nail shops. It's additional charge for trimming…read morecuticles on certain manicures, as well as additional $10 for removal of your previous nails. Overall I do not think the service is worth the high price. My manicure has several bubbles that I did not realize until after I got in my car. They do offer a neck wrap and drinks. The employees are friendly and the place is clean.

I came in and requested a soak off. Everything was going fine the customer service was great and…read morequick and the vibe was very nice. They got right to work. Now, yes I have a separate nail tech and only need salons for soak offs. But even the simplest service can lead to a disaster. The lady removing my acrylics was doing a great job at first. Until she used the clamp that i thought was for removing longer acrylic on my already cut down nails and almost removed the entire tip of my pinky off. The bleeding couldn't stop. They used a green nail liquid to stop the bleeding but it still bled way after I left. Another lady, who I suppose does way better soak off comes over and continues my service. Now.. if that's the case why didn't she remove my nails in the first place because the second lady was way more gentle than the last. What offended me even more was when they said to come back so they can remove the acrylic off my injured pinky. The way they will NEVER see me again. I shouldn't have to get multiple services to be treated with respect. A soak off is still a service at the end of the day. Also, I noticed how unsanitary they are and they don't have a specific protocol for these situations. The clamp that they injured me with, they placed it on the table next to me. The same table where another lady next to me was getting her nails done. Lastly, yes I was still charged for this soak off, $10. How would you feel to be charged for almost chopping your pinky finger off? Not great. Yes it was a mistake, that shouldn't have happened since these are supposed to be professionals. They did apologize a lot. But I definitely don't think I should've been charged for this.

They were recommended to me by a person I see regularly at Hungry's in the same strip center. I was…read morejust tired of having acrylic and shellac chemicals on my nails and seeking to go more natural. I had the pleasure of super nail engineers Lucy (hands) and Anna (pedi) to help me on my journey. They were both fabulous! I found my nail home finally! PS. I went across the street to iNail and my daughter has a horrible experience. It was a very new person, but I wouldn't go back. I'm so happy to have Tanglewood Nails now!

I came in based the reviews and the salon's proximity to my place, and am so glad I did! Scheduling…read morea shellac manicure and regular pedicure was super easy on the phone and they got me in immediately even on a busy Saturday. The salon is very clean, quiet, and peaceful. Definitely a great space to relax and get some quiet time in. I've been to so many salons that are chaotic and it's hard to relax, and this was definitely not one of them. They have a big selection of polishes and colors, and I was seated and offered something to drink immediately. The nail techs were very professional and efficient and both did a great job. It's rare that I leave a salon with shellac that hasn't bubbled or been messed up in some way. I'm really picky about how my nails are done because I typically do them at home, but I was more than happy with the results of both my manicure and pedicure. Importantly, both nail techs were super gentle with my hands and feet and checked in throughout the service to make sure I was happy with how things were going. The only comment I have to make is that as a first time customer, I wasn't aware that the shellac manicure option with a massage is $10 more. The massage was amazing and exactly what I needed after a long week, but I wish the pricing was a bit more transparent up front. With that said, it was a great experience through and through and I was happy to pay extra for the massage. I will be back!

This was my first time visiting Nail'ori, and I was immediately impressed by how clean and…read morewelcoming the space was. The check-in process was a bit more high-tech than usual. You enter your phone number to check for an existing account, which made things quick and seamless. What stood out most was how extremely friendly the staff was. From the moment I walked in, I felt genuinely cared for. Everyone I interacted with was kind, patient, and attentive. I came in for a traditional pedicure without gel and made sure to ask about the price difference between gel and regular polish before starting. I also asked to see the full service menu since it wasn't posted anywhere in the salon. During the service, I was offered a glass of white or red wine, or soda, which was such a thoughtful touch. My technician, whose name I unfortunately didn't catch, was warm, efficient, and gave me a thorough foot massage. She also placed a heated wrap on my neck, which added another level of relaxation. I had been hoping for the neck and shoulder massage I saw mentioned in other reviews, but I was told that it's only included with manicures. Given how friendly and accommodating everyone was, I would absolutely come back to try that next time. The prices are a bit higher than your average salon. My enhanced pedicure with regular polish came to $52. Gel polish is available for an additional $25, which felt steep to me, so I chose to stick with regular polish. Even so, the massage portion of the service was more intentional than what I've experienced elsewhere. It involved real pressure and kneading, not just a quick lotion rub. That level of care, combined with how genuinely friendly the team was, made the experience feel worth it.

This place really is the best of the best. I originally came in to treat my wife for her birthday…read moreand get manicures/pedicures and polish for my two daughters. Somehow, my son and I ended up getting talked into "guy manicures" too--and I'm glad we did. Mary runs the show, and she and her team were fantastic. Everyone was friendly, upbeat, and professional, and the whole place had a very relaxed, welcoming feel. While we were there, I saw several customers come and go, and everyone seemed genuinely happy with their experience. I had never had a manicure before, but I work with my hands a lot--both outdoors and at work, where I wear gloves constantly. I didn't realize how nice it would feel to have everything cleaned up and smooth, especially without hangnails catching on my gloves or getting torn. Great service, excellent workmanship, and a really positive atmosphere. Keep up the great work, Mary. We had a wonderful experience, and I would absolutely recommend Borgata to anyone.

Horrible salón! I went in and requested a pink and white acrylic fill. When tech assigned asked…read morewhat I wanted? I repeated pink and white fill. She did pink and put all of her powders away. I asked about the white, she said you don't need. I said yes I do and I want my white tips done, she again said you don't need and I'm done. When she completed process and asked if I liked, I said no, I wanted white tips done. I ended up with a tiny tiny sliver of white tip, with mostly yellow on one hand and whiter on the other. She told manager she misunderstood me! Right...I call bullshit!!! They won't ever see my credit card again!

I highly recommend the salon. Everyone here is amazing. I cannot say enough wonderful and positive…read morethings about Avalon Nail Salon. Kelvin is the best he does my nails and honestly everyone who has done my pedicures has been outstanding. Highly recommend you come and try out this Nail Salon.

They are so rude. Don't believe the Walk Ins Welcome sign. Would not open the door during business…read morehours with customers inside. "We're busy." was all they said. Go around the corner to Palazzio Nail Lounge. They are always very accommodating... even when they're busy.

Quinn is amazing!! Been to this location before but she truly made the experience 10/10. Her Gel X…read moreapplication was perfect and she was so accommodating when I changed my mind about color last minute. She also took this great picture! Ask for Quinn!!

The ladys that did my nails were amazing and very sweet , but I will not be returning to this…read morelocation. It was my first time coming here. I found them on Instagram. Went for a full set + pedicure after being quoted over the phone for $65 for the acrylic full set with French tip and $38 for a pedicure extra if I wanted polish (I brought my own polish). Final bill was $157. They charged extra for gel polish I provided, shaping, French on both hands and toes, and more. The work is mediocre--the square shape makes my fingers look wider than they are. Pricing was not clearly explained upfront. Won't be returning.

various aesthetically pleasing with the workers being extremely welcoming and polite, and the they…read moredo shows how much effort they put in making sure they give you the best product they can.

This place is amazing!!!!…read more My friend recommended this place to me for so long and I now get the opportunity to try for the first time. The service was wonderful, staff was super friendly and helpful with all my request, and the price was also affordable. This is definitely my to-go nails salon in the area. Definitely wanted to try more design the next time.