Pretty good car test driving AND buying experience: if you're clueless and can't pay attention you…read moremight feel like the haters but you can reject all add-ons and pay the price on the website. I would do it again in a heartbeat!

I had one of the most frustrating dealership experiences I've had while car shopping at EchoPark…read moreDallas / Grand Prairie. I went to look at a 2025 Mazda CX-50 with about 25k miles listed around $25,999. The CARFAX was listed as clean, but the vehicle itself had very obvious visible collision damage. Several panels and a door were misaligned, loose, and looked like the vehicle had been sideswiped. When I pointed this out, I was repeatedly told it was "dust," "dirt," or "wax" despite the damage being clearly visible. It took a lot of back-and-forth just to get anyone to acknowledge the condition of the car. Things got even worse once financing was discussed. I offered roughly a 20% down payment and was trading in a vehicle with positive equity. I also have essentially no other debt, a stable career history, and strong credit. Despite that, the terms presented to me were about $12,000-$13,000 down with roughly 11% APR on a $25k vehicle. I was told several banks had "flat out declined" me, including Bank of America. The salesperson repeated that wording multiple times: "flat out declined." That immediately raised red flags for me because I've had a long-standing relationship with Bank of America for years and have multiple accounts with them. Then the story suddenly changed. I was told that if I purchased their extended warranty, the deal would magically improve to something closer to about $2,000 down and around 6% APR. In other words, if I bought their warranty product, my rate would drop dramatically and the down payment requirement would suddenly disappear. When I asked them to put those financing terms in writing, I received a lot of pushback and they were very reluctant to provide anything documenting the offer. At one point, after hours of going back and forth, I was even told that if I had the money available I should just pay for the vehicle in full right then and there. I spent over eight hours at the dealership dealing with delays, pushback, and waiting while trying to get clear answers. After leaving the dealership, I contacted Bank of America directly and was told something completely different. They informed me that I was not declined and indicated they could finance the vehicle and provide a lending ledger if necessary. That directly contradicts what EchoPark told me in the showroom. I am still waiting for confirmation of which lenders my credit was submitted to and the results of those applications. Despite multiple calls, texts, and emails, the dealership has been very slow to provide that information. Given the resistance to putting financing terms in writing and the difficulty obtaining my credit application results, it raises serious concerns that the bank's actual approval rate (often called the "buy rate") may have been marked up by the dealership for additional profit. Between the visible damage being dismissed, the financing terms changing dramatically depending on whether I purchased a warranty, being told banks "flat out declined" me when the bank says otherwise, and the resistance to providing documentation, the entire situation felt extremely questionable. I ultimately walked away from the deal, and based on my experience I would strongly encourage anyone shopping here to request all financing terms and lender responses in writing and verify them directly when possible.

Cruz auto group was extremely friendly and they made sure all our needs were met. I will recommend…read moredefinitely recommend them.

I would like to start out by saying Cruz Auto Group llc are the best dealership that I've ever…read moredealt business with. They're good Honest Christians, friendly, professional and always I do mean always willing to help people. Bad credi no credit you name it. They will go to work for you. Hassle free. No obligation to purchase. New cars, and used cars. From luxury, sporty, and midsize to suv. You name it, they got it. Stop by Cruz Auto and ask for Crystal or Meliza. I guarantee you will not be disappointed. Tell them Beverly J. Referred you

i have referred several friends to T&P. Each one has been truly satisfied with the quality of work…read moreand the great custom service they received.

Great, family-run business. The men running this shop are so nice, helpful, and honest…read more I come here yearly for my vehicle inspection, and I'm usually in and out in less than 10 minutes. My family has brought 3 cars here after accidents, and we are happy with the results. Turnaround time is prompt, and prices are very fair. I highly recommend this shop!

This shop is under new management and the manager is amazing!! She made sure I had water while I…read morewaited on my car to be inspected and then gave me a $5 discount because I brought my UTA ID!!!

From the owner: Here at Stadium Automotive we strive to provide you with the best service at the most reasonable…read moreprices. We do detailing, repairs and sales. Give us a call to ask about our current deals.

SCAM! Sold us an unsafe truck that had all the safety sensors unplugged and didn't say anything!…read moreTruck broke down after a week of having it now left with thousands of dollars in repairs! Willing to sell anyone anything because he's about to retire! Don't recommend this place at all! very disappointed..

Donnie and Tracy are great people to buy a car from....I have got nothing but great service from…read morethem...if I've had any problems they were happy to help with any vehicle .... God bless you and your family....I'm sad i had to let my truck go back ... I've bought four cars and trucks.... very high quality vehicles.... when I come back for a truck I will have cash.... from 2022 till 2024..... thanks again Donnie

Avoid this small time dealer. I purchased a vehicle from Robby on March 29, 2018. I am still…read morewaiting on my title and plates. He promised he would send on three different occasions but has since started to ignore all attempts to get in contact. If you want a vehicle without a title or plates and enjoy horrible customer service - this is the place for you.

Bought my Lexus from them about 3 years ago, when I first got it I had a little trouble with it but…read morethey took care of it immediately and we're super accommodating. Haven't had a SINGLE issue with my car since. Would definitely recommend them and would absolutely buy from them again.

Subpar customer interactions. Their cars are all junk with big gift bows on top. Please save your…read moretime, money and skip the stress this place will give you. I dealt with them for about 3 years. They sold me a dangerous vehicle.

My old car was totaled three months ago and Ive been looking for a car since then. The used car…read moremarket is bananas right now with costs, and every time I researched a dealership the reviews were sketchy so I kept putting it off. Then luckily I saw a CRV in my price point from Sam's on an aggregator site. I'd never heard of Sams so I started to research them on various sites--best reviews I'd seen in the metroplex. I called and they confirmed the car was on the lot. I headed out there quickly, was able to get a quick test drive in and kick the tires. Absolutely NO PRESSURE, I felt the price was fair, and they stand behind their vehicles with a 90day/4K mile warranty which gave me more confidence. I had a really good experience with them and I'd go back in a heartbeat.

Do not buy a car for here. They sold me a lemon. The only reason I gave them 1 star is because I…read morehave to put something. I bought a Kia Sorento on 9/11/24 and within a week it was overheating, so I checked the coolant levels and they were low, so I added more coolant.It was fine for about two weeks, and then we start hearing a clicking sounds and engine light came on. I got it checked out and they said It was misfiring. The same day it stops working all together so i had it towed to a shop where I'm told it's a crack engine and a gas leak. They gave me a 3 month warranty from a 3 party company that is not will to cover it at all. So it's going to cost me 20k to fix it when I only paid 11k for the car. I'm not happy at all. All within one month of having the car. They will not do anything to help out on it. Did I mention it was pd for with a cashier check in full?