I purchased a brand new EV6 from Moritz Kia in 2023. It has had nothing but charging issues since…read morewe received it. This dealership has attempted 8 repairs and still faulty. It hasn't been drivable since November 2024, which was 9 months ago. Kia agreed to repurchase this vehicle in February and has dragged their feet at every step. At one point, customer care told me the process was completed. At this point, Kia owes me over $20k and I will be finding an attorney. I tried to work with Kia in good faith but they don't want to do the same. Avoid Kia/Hyundai EVs, they are broken and the dealers will lie to your face. Look up Kia / Hyundai ICCU recalls and save yourself a lot of time and trouble. AVOID AVOID AVOID!!!

I Purchased a New Kia last year from this dealership, The salesman was great however I am not at…read moreall happy with the vehicle and it only has 24,000 miles on it, I'm having problems with tires and brakes. I think the tires are defective, it feels like they have flat spots however there's no presence of flat spots when inspecting, when I take it to the dealership service department they rotate the tires and say everything is fine, I asked them to test drive it but they did not. Update: The service manager called me and asked me to bring the vehicle in, they put the vehicle on the alignment rack the results showed that the vehicle alignment was fine proving that the tires are defective, They said that they will not replace them even if I offered to pay for the prorated miles. I'll never buy another Kia. Update: I just recently purchased a used 2021 Kia Saltos for my daughter from a local Ford dealership, purchased the extended warranty, and I've just recently noticed every time you turn there's a knocking noise coming from the front end. My mechanic told me it was a CV joint going out. So I took it to Moritz Kia of alliance., as soon as I checked in at the service department the young man tells me that if they find that the item is not covered under warranty there will be an additional $150 fee. In my opinion, I believe this dealership is just trying to keep from having to cover things under warranty, I cannot recommend this dealership, mainly due to the extremely poor customer service from their service department.

Selling my husband's Jeep Grand Wagoneer & met Dirk A. thru our inquiry. He has been one of the…read morekindest people I've met. They gave a very fair offer & stood beside it when we saw others decline for no given reason. Dirk was ready for us as soon as we walked thru the door. Had our ride not had some traffic hiccups, we easily would've been out of here in 15 minutes. I would come back just to deal with him in the future!

Unfortunately I can not leave a good review. Thursday we made contact with autonation fort worth…read moreand made a deal. They sent me all the information we needed and had a final price. Agreed we would come Saturday. We drove 3 hours and as we pulled up the care we were there to buy was being test drove and the sales person as we talked to told us its first come first serve. I told them we have a cashier check with there name on it all we needed was to look over the car. They said let's see if the other person could get financed. We waited for almost 2 hours and then they said it was sold. Not a good practice to make a deal and back out of the deal we already made.

Got really good service here. Nice owner and affordable cars to choose from. Would recommendread more

From the owner: We are a Specialty Auto Repair shop, brands we work are Mercedes-Benz and BMWread more

I have done business with Callahan several times. Both Lee and Tim have been great!…read moreThey truly are up front and clear about the vehicles they sell and the process.

We had a bump in the road during my buying experience but they were committed to making it right…read moreeven post-purchase which I more than respect and can give 5 stars and benefit of the doubt to. I worked with Oscar Ortiz and Kyle Mellinger.

The car broke down twice within 30 days of purchase. The first day I drove the car it broke down…read moreand it had to be towed and the turbo was replaced. They paid for the repairs, It broke down two weeks later and had to be towed again. After the second time it broke down I tried several times to reach out to them to pay for the repairs. They would not respond and I had to reach out every few days to follow up. After two weeks of trying to get ahold of them to authorize the repairs I gave up and spent $1000 out of my pocket to fix the repairs. After two weeks a manager did try and get back to me but only after I informed them I was going to call corporate. Then mysteriously they decided to try and communicate with me. But after waiting for two weeks for a response I was done with them. I have purchased over 20 cars in my life and this was the worst experience I have ever had. It is hard to believe they are even in business with such horrible service. Stick with carvana or carmax. I have purchased several cars from both of them and their service was excellent.

Do not buy the wheel and tire warranty with this company there is no willing to work with this…read morewarranty company the people at the dealership are not willing to help at all. On top of that they sold me the car with bad tires on when called about this issue all I got was sorry to hear that once you buy a car from these company and you have some issue after that the people working here is not helpful at all

Hands down magnificant service with Mobile Elite Auto for our vehicle pre-purchase inpection…read moreservice with Warren & Team. We are out of state & really needed a pre-purchase inspection by an independent 3rd party not affiliated with the car dealership because we are unable to test drive in person. Warren's communication with us was fabulous. Very timely same day service. Report, photos & video transmitted afterwards are professional quality. Definitely recommend MEA. Service was fantastic!! Thank you!!

I own a 2017 Honda civic and AC gave up on me. She was struggling!!!!! This place is awesome and I…read morewill definitely return!! Everyone that I spoke with was so amazing!! I went to get AC checked because it hasn't been cooling properly. The team went above and beyond to make sure my AC cooled properly. The price was reasonable and the service was quality service!!! I appreciate all of your help and how amazing your team was fr that initial phone call to picking up my vehicle. I had some questions after picking up the car and I was called before I even left the parking lot. You guys are awesome and keep up the great work & service!!! Thank you!!!

Purchased a car from them for my son. It had very little gas as they never filled it up. was…read moreassured "his mechanic" looked at it and made sure all levels were appropriate for oil etc. my son drove it about 100miles and the car just died, had to be towed, engine was shot and not worth repair. Paid $6,000 with no recourse. I called Haidra and explained the situation. I asked if there was anything he could do despite no warranty. He said he would check with his mechanic and get back with me. Nothing. E I contactPedd a salvage company, that bought it for parts for $575z DO NOT BUY ANYTHING FROM THIS COMPANY! Buyer beware!!!

I am very worried after reading these reviews! I too went and did the test drive and all was well…read more I paid him to drive the car to my house bc I live out of town and needed help getting it home. He was very quick to give me the keys and leave. I went out and started the vehicle only to find the service engine light on and tire pressure monitor. I immediately called him and he states that the engine light was on bc he had to stop and put gas in it???? Tole me to take it to Auto Zone and have it reset. HE drove it to my house and that is when the issues occurred! Beware

Our Service Advisor, Jacob Smith was so so kind, helpful, and personable. He explained the services…read morequickly and thoroughly, gave his honest recommendations, and even found and applied a coupon to our services. Additionally, the Uber services the dealership normally uses were down so Jacob personally transported us to the gym and back while we waited for our car. I couldn't recommend this location or Jacob enough!

I had an appointment at Hyundai Alliance, expecting a finalized deal. I was told everything was…read moreready, with paperwork after a test drive. But after the drive, they admitted they hadn't run any numbers and I had to return the next day. When I did, they told me there was no deal. It felt like a bait-and-switch that wasted my time! I asked more than once for confirmation of numbers provided my info and even credit application to just find out they waited till after I arrived. Don't waste your time with this place