We had an excellent experience with Jeremiah at Service Wizard. Our AC stopped working when it was…read morearound 100 degrees outside, and Service Wizard was able to get Jeremiah out to us on an emergency basis. What made the experience particularly notable is that we had been service members with Radiant for the past four years. When we called them, the earliest prioritized appointment they could offer us was two weeks away, despite having no working AC in 100 degree weather. That experience prompted us to call Service Wizard instead, and I am very glad we did. Jeremiah was friendly, professional, knowledgeable, and thorough. He took the time to explain what he was checking and what he found, without trying to sell us repairs or services we did not need. He also discovered that during a previous service visit, Radiant had installed the condensation shutoff on the secondary drain line rather than the primary line, where it should have been installed. I really appreciated Jeremiah catching and explaining that issue. Between the emergency availability, Jeremiah's knowledge and professionalism, and the overall experience, I was impressed enough to sign up for Service Wizard's membership before he left. After four years with another company's service plan, that says quite a bit. I feel much more confident knowing we have Service Wizard to call going forward. Highly recommend Jeremiah and Service Wizard!

**1/5 Stars - Big Waste of Time (and almost a lot of money)**…read moreI wanted to like Service Wizard, but my experience with them was incredibly frustrating. My AC condensation pipe was completely backed up and needed to be flushed. Their tech arrived on time and seemed very professional, spending about an hour and a half working on the unit and inspecting everything inside and out. However, he couldn't find where the evaporator line exited the house. His solution? Install an external pump and run a whole new drain line. The rough estimate for that was, well, a hell of a lot more than the $15 fee they charged me just to come out and take a look. When he left, I still had the exact same broken AC, was stressing over an exorbitant bill to fix it, and somehow found out I'd been signed up for a $15-a-month service plan that entitled me to another check-up in six months just in time for winter. Hoping to just get it resolved, I reached out to Service Wizard via Yelp later that evening to see if they could come back today to do the work the tech recommended. I never got a response. Frustrated, I called a different AC company. They actually answered the phone, sent technicians out right on time today, and those guys spent **five minutes** at my house before finding the external line, repairing it, and flushing my system. Problem completely solved in under five minutes, and the fee was incredibly cheap compared to the massive quote I got from Service Wizard. I will definitely be canceling my $15-a-month contract with Service Wizard and won't be recommending them going forward. Save yourself the headache and call someone else!

Joe responded quickly to our request to evaluate a new HVAC system to replace our 20 year old…read moresystem which had seen its day. He proposed 3 alternatives and we decided on one. We agreed to his proposal and work was scheduled for the following week. Our new system was installed and works great. These guys are professional in all areas . Highly recommended.

Amazing service everytime we call. They were able to detect a leak in our system and patch it for…read moreus and helped us figure out how to prevent those kinds of expensive fixes in the future!

AC stopped working middle of the night on Wednesday evening. Was lounging in bed watching videos…read moreand heard a pop. Thought it was my crazy neighbor banging his door closed, and forgot about it. Then I started to hear a buzzing every 5 minutes or so. Told my wife to check her phone, figuring that was vibrating. That wasn't it. I then thought hmm what could it be, and as I listened closer noticed it coming from outside where our AC unit is. Went and checked thermostat and saw it was at 78. Wife likes it on 72 and I can say this unit has been managing that this year with the lower summer temps. Went out and checked it and yes the fan was on but you could tell the compressor was trying to kick in and buzzing like missing a connection. Knowing from my past AC events and that pop, I figured and hoped it was the capacitor which is usually a quick fix. The unit was 4 years old, but I was not surprised being an electrical engineer and knowing how more of the solid state components added to these appliances don't last as long as old discrete mechanical ones. What happens in our throw away economy. That is why I was so glad we used Eric. He not only gave us a great deal and great service but he offered the best warranty around. Wife texted him Thursday morning and he showed up less than 30 minutes later. He worked for about 20 minutes knocked on the door and said it was a bad capacitor and all fixed, and reminded us to not touch the thermostat for the next day or so. We asked how much we owed him and he said, "No charge." Music to my wife and my ears. House was back down to 72 by mid day and everything back to normal. Everyone has anxiety when it is mid summer and AC goes out. Not us. With an expert like Mr. Fontaine, taking care of us, the worries are gone.

You will not find an AC company more honest and quicker to come out than Fontaine AC. We called…read moreEric last night at 6pm after we noticed our AC had stopped cooling (in the middle of August ), and he was out here first thing this morning to fix it. He fixed it quickly for a great price. We have used Fontaine AC for years (and so have many friends and neighbors) & we couldn't be happier with his services!

I was approximately three minutes away from burning my dining room chairs just to stay warm when…read moreAlex arrived like a HVAC-certified superhero. He showed up exactly on time (a miracle in itself), diagnosed my furnace's mid-life crisis with surgical precision, and fixed it without charging me a literal arm and a leg. I've decided I'm keeping my limbs and my furniture. 10/10, would highly recommend Alex for all your 'not-freezing-to-death' needs

Consistently fast, professional and friendly, and they suggest the most economical solution first.read more

WORST SERVICE EVER!!! They came to our house and broke our upstairs A/C unit and now my 2 year son…read moreis left with a hot room. I called Trusted heating & cooling to sign up for the maintenance package. They came out and asked if I had any concerns with our system and told them down stairs unit was just replaced last year and the other been working fine. The technician then went and removed all of our air filters and told us we should replace them cuz they're dirty and left them on the side of the wall. He then went upstairs to look at the upstairs unit and turn on the AC to test it and went in our attic to look at the system. At this time our system was blowing cold air and everything was fine. He then and called me and said there was a problem and had me come up to the attic. He was trying to explain to me what was wrong but was having a hard time explaining it. Something about the board not working which I was confused and kept asking. Well it's been working completely fine today so I don't understand. He then told me I should just call our home warranty and they can fix it. Still confused as to if it was broken or not but said okay. Maintenance the other one. I thought this was very strange but figured out. I'll just have someone take a look at it. He then calls me outside about our brand new unit and tells me this one is broken as well. Once again not making sense and how it was broken that just it wasn't working and I should call the people that installed it and he doesn't want to touch it. It seems since I told him we had home owners warranty, he didn't want to work on any of our equipment because he couldn't upsell us. Also, I think he knew he broke the upstairs and wanted to leave as fast as possible. Once he left and I went upstairs I noticed it was tremendously hot and something wasn't right. I called the office and told them I believe it's broken. When I was looking at the thermostat nothing was working. When I spoke to the series manager he just said that his technician took videos and documented that it was already broken once he arrived. This is obviously not true because if it wasn't working we would have called our homeowners insurance not them to get are semi-annual maintenance before summer. The service manager didn't even try to help us get this resolved and back up and working basically said it was already broken and we are trying to pull fast one. I have never received this type of customer service before. I would never recommend this place to anyone. By far the worst experience I've ever had.

We reached out to Trusted Heating and Cooling for an annual maintenance service request. Our unit…read morewas working fine, although admittedly old, but we thought annual maintenance can help prolong the life of the unit. The Yelp page states that Trusted heating and cooling is based on respect and integrity, we did not experience that. We were told the scheduled maintenance to last 2 hours. The technician came in without offering to wear booties. Took down the filters and never put them back in. The technician then looked at the thermostat, turned the A/C on. We felt the COLD air come out. The technician then went to the unit, spent 15 minutes looking at the unit and said it was broken. We said that isn't the case because we could feel cold air at that exact time. He said we should contact our home warranty insurance and walked away. He then looked at our second a/c unit and said it was also broken (it is a brand new unit installed in May 2025) and to go through the company that installed it. He didn't seem like he wanted to work on anything since we told the technician we had home warranty insurance, which would limit his ability to upsell. Once he left, we noticed the first a/c unit stopped working and the thermostat signal light stopped blinking. The heat, fan and A/C stopped working. The other unit is working (thankfully). We immediately called the company back and were told the unit was broken and they will charge us $900 to fix it. And a technician couldn't come back until the next day. We told them our side of the story, how everything was working fine, but they shrugged it off. Stated they have video evidence it doesn't work. The technician was able to use the thermostat, the thermostat light was blinking and the unit was working properly. And now it is reported that it's broken upon seeing the unit. Trusted Heating and Cooling isn't taking accountability for the problem they caused, no ownership and no customer service to even offer to look at the unit to review what the technician reported and to try to fix it. They are following a report with notes that wasn't discussed with us and completely disregarding our point of the view. Do not use this company, as documented with other the reviews. We now need to find another solution to their problem, as we are now left with a A/C system that no longer works.

Preventative maintenance is the backbone of Lantz Home Services. Once again being part of their PM…read moreprogram I avoided a complete shutdown of our grinder pump. Lantz Master Plumber Justin Barnett arrived and I thought all was well until he requested that I take a "peek" into what I would describe as a total catastrophe about to happen at any moment. The grinder system was a horror of failing pump and sewage accumulation and related nasties. Justin told me my options from doing nothing to fixing it with 3 options, which were clearly defined with costs and various replacement components and when it would be finished. We chose wisely. Justin returned with all of the components and in 4 hours it was stripped completely and reassembled with new components. Justin is organized, articulate, educated and polite. Bravo Lantz Home Services PS. I worked in industrial Preventative Maintenance for 25 years. These guys are the real deal.

Zachary came by this AM. I've used him before and specifically requested him again. He fixed my…read moreshower problem and I'm again pleased. He is very pleasant and you may want to to request him as your technician when using Lantz for plumbing services. Dec 30 Update - I has to provide another note - Took a shower this AM - it was an outstanding shower - incredible pressure now and temperature flow. I wish I got this fixed when the problem first arose. Thank you Zach!

Highly Recommended!!! Very few genuine guys in the HVAC world…read more Didn't try to sell anything and also offered to come and do a check up in few days...

I had my Trane system go down last night. I've called a few AC companies not to be named but the…read moreguys that came were not qualified to debug a Trane control panel. This morning I called and in two hours Bogh showed up at my door step. Professional equipment and appearance. He was seasoned in AC systems including Trane. He had us up and running by eliminating one internal stage one compressor and changing the system to run on the stage two compressor. He knew how to electrically bypass some things to get the equipment functioning. Most companies would have said you need a new compressor. This company is world class quality

I had originally scheduled Service Wizard for a Wednesday afternoon, however they had to postpone…read moreto the following morning as the technician encountered unforeseen issues with the client which they were visiting before me. They were very apologetic but very pleased with my understanding. Having done a number of DIY home projects myself, I'm well aware that unforeseen issues are part of the process with working on a house. You can't really know timing until you thoroughly investigate the issue. The next morning, my assigned technician, Javier, arrived 30 minutes ahead of schedule. Javier was pleasant in demeanor, and meticulous in his testing and tune up of both my air conditioning unit on my house as well as the mini-split on my separate shop space. He took copious photos before, during, and after in the tune up of both internal and external components of the AC and mini-split. He explained any issues he found and provided multiple options how I wished him to proceed. I felt I was able to make an informed decision at every step of the way. While not the cheapest, I'm a firm believer in, "You get what you paid for." Service Wizard was well worth the price for a thorough examination and tune up of my AC. Paying anything less would not have provided such testing or servicing. I definitely plan to make them my go to company for my AC in the future.

I joined the service reward program they offer where they visit your home twice a year to check on…read moreyour plumbing and hvac. It also comes with a nice discount. The visit was very informative and detailed. Since then I have had Aldo assist me with a clogged sink. He did a hydro flush with the pipes which is probably not the technical name for it. My water heater is 20 years old so it needed to be replaced. Today Julio Quintanilla replaced it and did a great job of explaining the process to me. Both technicians were very friendly, informative, and detailed. They answered all of my questions and provided me a lot of great information. The cost of the services fell within my budget and I thought were competitive. Very pleased with this company at this time.