My AC was broken for weeks thanks to a bunch of scammers that kept giving me the run around. I finally called another company, not Quick Cooling (though I really wish I'd called Quick Cooling first!), for another opinion and they replaced the capacitor. For one day, I had glorious AC, but then I came home late last night from work to find my house above 90 again and the fan motor dead (not the capacitor, the actual motor). I broke down sobbing, set up my window AC to cool myself and my foster kittens down, then got to the work of calling everyone in town to find someone to help. I wasted hours calling other people. In one case, a receptionist told me that there was absolutely definitely room in the schedule for me last night, but a tech called me nearly two hours later to inform me that there was no room at all and the best they could do was to help me tomorrow. I then called Quick Cooling. An actual tech, out in the field, answered my call. I wish I could remember his name, but I was exhausted by that point (somewhere approaching 11 pm after an 11 hour shift). He asked me to text him my address and told me he'd be wrapping up a job in 45 minutes and would let me know when he was on his way. He was at my house, at the opposite end of town from where he was, an hour later. He was friendly, despite the late hour, and very understanding. He confirmed my diagnosis and he and a younger gentleman, who I believe was his apprentice, went through the work, in the dark of night, of replacing the fan motor. Through all of this, he didn't get impatient with me for standing and watching, nor did he get upset when I asked a lot of questions. He showed me the birthday of my unit (1997) and some corrosion on the coils/fins and explained that, while my unit should work awhile longer, he would NOT recommend replacing parts more expensive than the fan motor, nor would he recommend replacing the motor again. He recommended a unit for when I am ready, told me a very reasonable price for it and then, when I asked about a more expensive unit I was interested in, explained in detail why that might not be appropriate for my situation. Despite it being nearly 1 am when he completed the job and the fact that he had to be back on the job at between 6am and 7am the next morning, he took the time to double check my filters and recommend maintenance schedules without trying to sell me anything extra. He did so in a friendly, kind and businesslike manner and was very sympathetic. I should add that I am a petite female and there were no men home in my house. He presented me with his card upon knocking on the door and did not enter my home until I had inspected it. He did this without being prompted. He put me at ease and I did not feel intimidated at all by him or his apprentice. Sometimes contractors can feel intimidating or pushy, but I felt very safe having him in my home in the middle of the night. I am very grateful to Quick Cooling and will be recommending them to all my friends. I am very likely going to replace my AC through them when the time comes. Thanks, Quick Cooling! You're great. I'll be sharing your info with all my neighbours, too! read more

we had Quick Cooling out to do the annual maintenance on both of our AC units. we were able to book it quickly. Tanner showed up on time and went straight to work. he was very courteous and very thorough. he took the time to completely inspect both units inside and out. I highly recommend these guys they do great work! read more

I contacted Quick cooling for a $150 system checkup. No symptoms, but we were selling the house and the checkup was requested by the buyer. They arrived on a cool day and checked the heating but couldn't do the cooling because of the low outside temperature. I asked them to write up what they could & issue the report. They convinced me to wait a week for the cooling check & would do it for the same price. I was amazed and impressed that an HVAC company would make two trips for $150 but agreed. They returned on a warmer day and said the system needed a new capacitor and 2 pounds of coolant. The coolant was a big surprise to me. Closing date for the house sale was looming and I either had to pay the high price or begin an emergency call with another company. I opted to pay for the coolant. The tech went to retrieve a canister from the van. I went inside the house. But because of my unease I went to the outside unit about 3 minutes later. He startled when he saw me. The canister was not connected. He nervously claimed to have completed the refrigerant addition, and offered a $50 discount. I don't believe any coolant was added, based on the length of time required by other HVAC techs I've seen do that operation over past decades. Trapped, I played along and paid over $500. read more

These guys are amazing! Very down to earth and informative the entire time. Would not quit until we were up and running worked well into the evening and did not go home until the job was done! We could not be happier and highly recommend them ! read more

I rarely do Yelp reviews, but wow - Brandon has been so incredibly thorough at helping us find the issues left by another HVAC company. He's also taking the time to walk through all his findings so that I can get the original company to do the fixes. Great service! read more

Cannot say enough about Brandon and Nicole- 5 MILLION star service! They have saved me more times than I can count, saved me monetarily and from stress. I had a commercial business that had a terribly old and inefficient system and Brandon practically duct taped my unit together twice to hold me over until I got a new unit. We have a rental home that lost AC in the middle of the Summer with a pregnant tenant, guess who came over after hours to help us- you guessed it! These guys are pros and I trust no one more. The end. read more

I've used this company for my air conditioning twice and each time Brandon was prompt and respectable. As a single older person, I felt he was honest with what needed repaired. I hope I have her name right, Nicole who answers the call is so personable and very polite! Great customer service! I recommended my son to use them as a new home owner. read more

Needed maintenance/service and the Quick Cooling team did a great job communicating and answering all questions I had. They're also upfront and honest about their work (Will tell you when parts need/or don't need to be replaced). Overall I highly recommend them for any HVAC needs that anyone might have. read more

So far so good! Brandon was responsive and very thorough in helping me troubleshoot possible issues with my A/C. Long story short-- I had another company scheduled but Al had also gotten Brandon's info from a neighbor. I called to see if he could respond sooner.. he couldn't but he walked thru some possible issues with me. He spent about an hour thru text and phone. Since I already Al had a tech scheduled and Brandon could come that day anyway, the other company's tech came out. The next day the scheduled tech came and gave me several repair options ranging from $5,000 to a new unit $15K +! I called Brandon to get his take. He offered to come by but it would be late. Mind you, we've not had any AC for 3 days in this 100+ heat. And he jetted to a hotel. Anyway, it's 1:30 in the AM. Brandon, still working, comes out to fill up my refrigerant. It's very low. He assesses the system and then he mentions he hears what may be a leak. He found it and it was repairable and this was not what the other tech had mentioned. Brandon captured the Freon he'd just put in, fixed the leak and refilled the Freon. It must have been 2-1/2 hours he was here. Our 12 yr old system still may fail at some point and I am certain Brandon will be my first call for a new system. This guy sets how to help a customer in a situation where it's very easy to pad an invoice with stuff that isn't necessary. It was much less expensive and I hope we can now plan on when we may replace our system instead of it being a emergency in the middle of the hottest summer in years. He earned his pay and I was happy paying the charges. He's thorough and answers questions openly and is straightforward. Thank you Brandon. read more

Guest suite A/C failed at a friends house late in the (hot!) day while we were staying with them. We manage rentals and had some tools with us so I could check it out. Found the run caps both OC but no spares with me, of course. Our host kindly insisted on getting it fixed that evening so they called Quick Cooling. I was skeptical anyone would show up so late (and had a backup plan) but Brandon was there as soon as he'd finished prior jobs in the queue at around 9pm IIRC! Swapped out the cap and back in business. Cost was fair, especially considering the time of day and the fact that he only uses more costly US made caps, as anyone worth their salt should (the Chinese ones are generally of lower quality and fail quickly in the Texas heat - good question to ask any A/C repair person!). read more

Woke up close to one AM sweating. After yesterday's temperature hitting 109, I immediately grew anxious about my mother and pets dealing with a broken unit while I was at work. At almost 2 in the morning-Brandon answered the phone, arrived quickly, and I'm going to sleep at 3:30 am with peace of mind and a happy heart that this company exists. Call them, trust them, you're welcome. read more

While others were offering to help my family tomorrow when my AC unexpectedly shut down in the middle of a Texas summer, Brandon was the only person out of 15 people in Austin to come that same night. Within the hour he was arrived to service my HVAC which I had broke while installing my new smart thermostat and after Brandon fixed my HVAC he went through the unit and informed and educated us on why it broke. Brandon then helped us install and set up our thermostats. He did a great job and was really personal-able and polite. Thank you Brandon. read more

Our A/C went out and our rental company got Brandon E. from Quick Cooling out to our place (after hours!) in 20 minutes. He was super nice, quickly diagnosed the problem and went above and beyond in multiple areas - he installed the common ground to our thermostat so we don't need batteries, he cleaned the outside unit and told us how, made sure it was draining properly (it wasn't before then) and gave us a tip on how to get more out of our air filters! I've never learned so much - so quickly - in a pleasant manner in a time of need. Can't say enough good things about Brandon and Quick Cooling Inc! Use them! All the best, Jeff and Sarah. read more

I did business with Quick Cooling last year and it went great and tried again this week for an Evaporator Coil that was under warranty. Unfortunately we couldn't get anywhere close on the price to do the job. I highly recommend Quick Cooling if you are in a pinch and need heat or AC that same day. read more

Had the pleasure of meeting Brandon with Quick Cooling when my AC unit went out Sunday evening. I called and he was over within an hour. He quickly identified the issue and replaced the part on the spot. Brandon was super informative and helpful, and most importantly, he was very honest. read more

Just got a quote from this guy of 3-4 hours for a job that takes a single hour of work. No thanks!

Having to call someone out to help fix a AC unit at 10pm is never an ideal situation for either party. Within an hour Brandon was there and was very professional, friendly, helpful, and very honest. Not only did he identify and fix the problem quickly, he explained to me how and why that capacitor could have failed on a new unit and answered my numerous questions, as I had tried to self diagnose and came to the conclusion it was either a bad capacitor or some software issue with the thermostat. He clarified a few of my wrong assumptions and showed me a few things that I should do as preventative maintenance along with things to look for as signs of possible future problems. I highly recommend these guys and will definitely use them again. Not only did he fix our AC so we would not be sleeping in 85 degree heat but also taught me a few things! Thank you Brandon! read more

I had an AC unit that went out completely in the heat this week: failed motor, blown capacitor on outdoor unit. Quick Cooling responded immediately and made time late the same day to troubleshoot. Once needed parts arrived the next day, Brandon worked overtime to install (finished close to 8 PM) in my absence as I requested. When I arrived home late that evening, the unit still was not cooling due to some minor work needed on the indoor unit (refrigerant was low due to known issue). Brandon responded late at night -- after midnight -- and arrived at 7 AM the next morning. For my AC issues, Quick Cooling exceeded all of my expectations in terms of service and responsiveness. I think their pricing was reasonable as well. I will certainly use them again for my home and rental properties. read more

Brandon, the owner and technician, is an outstanding professional who has great pride in his work. He prides himself on great quality work for a great price. He is client driven and will go out of his way any day even for the smallest job. He has serviced my AC unit, which is around 16 year old. He has also recommended ways to improve the efficiency of the unit. He is a great local business owner to support, and I highly recommend him for any repair or replacement of HVAC units. read more

Brandon and his team did excellent work in repairing our heater. My heater broke over Thanksgiving weekend, when it was 36 degrees. I called five local businesses, and this was the only business that answered. He was upfront with pricing and a time estimate. Within an hour of my initial call, he came by my house to diagnose the issue. After diagnosing it, we scheduled an appointment a few days later to repair the motor (the issue). This appointment was at a specific time, and he texted me when he was on his way over (rather than a four-hour time slot). He fixed this issue (i.e., motor), cleaned the fluid pipe, and provided expert advice on maintenance and replacing the thermostat to save money on our monthly bill. This took less than an hour. The bill was as quoted. Overall, the service and my experience with them was quick, efficient, and effective. Plus our new motor has a yearlong warranty on it! read more

Easily one of the best service companies I've ever dealt with - my ac was going through these weird 5-hour periods where it would just decide to stop working. My management company hired Brandon from Quick Cooling and he immediately called me to set up a time and was very flexible in scheduling a time that worked for me. When he came over, the ac was working so it was hard to diagnose the issue, but Brandon cleaned out the ducts. A few hours later, the ac stopped working again. I had to leave the apartment and Brandon told me to let me know when I would be home, even if it was midnight and he ended up coming to fix it from 12:30-1:30AM. I am super grateful for his services and am amazed by his professionalism and willingness to come over on a Saturday night. I highly recommend anyone using his services! read more

Can't say enough good things about Brandon over at Quick Cooling. My AC went out on a Sunday at 10pm while I had family in town. Brandon was the only 24hr service that answered his phone directly (not through an answering service). He walked me through a couple of simple things that may have tripped the system just to make sure I really had a problem. After determining it was for real he came out and stayed until midnight to get me up and running. His prices, especially for midnight service work, were very reasonable. I don't want to have to call him again, but if I have any issues with my HVAC, he'll be the first call that I make. read more

Had them come out for regular maintenance on my AC. They showed up the day after I called when they said they would, did the work professionally and quickly for what I feel was a fair price. He gave me some tips on things I could to increase efficiency and what to watch out for in the future. He even went as far as to tell me how to clean the coils on my outdoor unit rather than convincing me to pay the fee to have him do it. Very pleased. I'll definitely be calling again with my future HVAC needs. read more

OK, so it was the night of the UT vs. Notre Dame FBALL game and in the 4th quarter our AC stopped blowing and would come on intermittently for only like a minute at a time. House started heating up to 80 and we were getting pretty worried about a long night. I sent Brandon a text message and he left his tailgating and came up to my house at freaking 12:30 a.m. and re-cleared my condensate line. No charge. Cold AC again. What's possibly better than that for service? read more

These guys are fast and knowledgeable. Super down to earth mentality and really explain issues thoroughly.

I had an intermittent issue with my heater. While the thermostat was set at 78 degrees it would be 57 degrees in my house and rarely turn on. I had someone out from a different company 3 times last year who could only ever fit me in late at night or on weekends under their after hours rate, and then not find any issues. (The heater works for a few minutes if you turn it off for hours beforehand.) I received a 2 hour window for the following day. Near the end of that window I learned that my technician would be an hour late. He showed up and finished the repair quickly. He was tidy, polite and professional. I expected him to call and say its 7 pm on a Friday so we need to reschedule, or here is my after hours rate. Neither bad thing happened. Ive already recommended them to 2 friends today. Its great to have heat when its in the 20's outside! Brandon was awesome! read more

Our A/C unit quit working early in the evening on a 101 degree day, and as the temperature crept past 85 in just a couple short hours, we began frantically searching for emergency repair. Trying to make it through the night would be miserable and possibly even dangerous for our nine month old baby. We got hold of Brandon immediately on the phone - no answering service trying to connect us to a technician - and were able to explain the problem to an expert. He was at our house within an hour, at 10pm on a Monday night, deduced the problem, and replaced the bad capacitor within short order. We all slept in glorious cool air that night, thanks to Brandon!! read more

Our AC went out on a Friday afternoon and I was extremely impressed with Brandon at Quick Cooling Inc. He was extremely flexible with his availability and willing to come Friday night or anytime on Saturday. I had called at least 10 other places that couldn't come out until the next week. He was very responsive to my texts as well. I highly recommend them, we will be using them again! read more

I called Brandon at 9pm on a Friday night. He was there by 10, and I had an answer about what the problem was and an estimated cost by 10:15. He communicated really well with me throughout the whole process, and kind in the face of a stressful situation. Most importantly, he and his team fixed the problem very promptly, for a cost that was well within his original quote. They are total pros, and I'm definitely calling them if I have future issues! read more

Brandon and Quick Cooling are great! A/C broke down during a hot summer Sunday. After calling almost 10 companies (they either didn't pick up or had no availability), I got in touch with Brandon. He was available to come within the hour and was very professional. He got our a/c working again that evening (props for same day service), and did a great job cleaning our unit and addressing the other issues. When a noise issue popped up the next day, Brandon came out again to get the unit working optimally. He even waived the $50 reinspection fee! Awesome and honest service, and really does what's best for the customer. read more

I called first thing this morning to help with a thermostat that was installed incorrectly from a different company. Brandon was here an hour later, fixed the problem at a reasonable rate. We've had 2 other companies out on 5 different occasions within the last 2 months,and the unit is running better after a 30 minute repair this morning than it has in months. Very happy with the work, and the professional and friendly attitude. Highly recommend! read more

Less than an hour after I realized if was just hot air blowing from the AC vents these guys were here and had a couple small parts fixed and cold air blowing again. Prompt and professional. read more

I hired Quick Cooling after reading such good reviews online. Brandon was prompt to answer my call, and able to tend to our need the same day. He was also responsive by text which I much appreciate. Earlier in the day I had another company out to diagnose and give me a quote. After I explained the situation to Brandon, he was able to provide a second opinion, diagnose the problem and provide an affordable fix (the other company was just focused on selling me a full system). While I appreciate a quick and fast fix, he left in a rush and didn't check that the system was cooling before he left. 2 hours later the system was still blowing hot.....Unfortunately he didn't initially check the outside system which had been turned off by the previous tech. He came back the next day to fix his mistake at no charge, but seemed rushed again, and only willing to fix quickly what he saw as wrong. He was not willing to fully check the system to be 100% sure that his diagnosis was the problem, and was hesitant to stick around to be sure the system was blowing cold and fully functional. He said he could do so if I wanted to pay him his hourly rate. He also proposed that the cause of our problem could be other things (such as clogged air filters), but when I asked him if he checked for those things as possible causes, he said he didn't check for those, and was unwilling to do so at the current price. When I expressed concern over this customer service, he eventually was willing to accommodate me but I was not met with the professionalism I would expect from a company trying to build a business and generate great reviews. So, Quick Cooling gets an A for yes, fixing the problem, but needs improvement in providing assurance that their fix really was the answer, and also needs improvement in handling customer service and professionalism (he came to to the door still on a personal call). Stick around long enough to be thorough in your work and your customers will be much happier and trust in you more! read more

Quick Cooling was everything they said they would be and more. They saved our weekend with a smile. On a random super hot Friday night out at 11pm our AC unit decided to quit. I was certain we were out of luck until Monday but then I found you. You said 24/7 and you totally meant it. You were at our house within 30 minutes and had the problem solved within 15 minutes with a smile. My husband learned how to maintain our system from you. And our house is cool. Thanks for everything; if I could give you 300 stars I would!!! read more

We bought a new home and Brandon went over all the inspection info and quickly made repairs, inspected our hvac, gave us a great deal of needed education and was so professional and friendly. We called him because we were impressed when he came to our friends on a Saturday night for an air conditioning emergency last fall. We are just really happy to work with him on a regular basis. Highly recommend!! read more

I don't typically post on yelp, but my service today was definitely better than I expected. My AC went out around 4pm...by 6pm it was completely fixed. I called Brandon and he was just finishing another job and agreed to come out. He was quick in fixing and diagnosing the problem and gave me an idea up front what the cost would be. He even showed me how to fix the problem myself, if it occurs again. Highly recommended! read more

The prompt reply was very welcoming, and the quick diagnosis and installed new part in our furnace was remarkable. Genuinely honest and fair approach to business that is not too common among their peers. Brandon knew what was up within 3 minutes of arriving and took more effort than our previous go to guys we have known for many years that looked the recurring issue 2 weeks prior and never called back. New guy nailed it, and are heads & shoulders above the field. Thank you very much. read more

Incredible work, super nice and always helps as soon as possible. We will never use any one else.