Basically just buy things online... never walk into a boutique with "stylists" along the crystal…read morecove area. It's a tourist trap. Things from 2 seasons ago marked up on a sale rack... just look online when you get there at all the brands. Or seriously take a flight to Italy. You won't be the one paying the tax's and rent for this store.

I found some really cute white pants in the window but they only had 1 pair left and they are $395…read more(OMG) and size 27 and they were too long for my shortness. They have really beautiful clothes and the employees or store owners are quite the fashionistas! I need a sugar daddy to take me shopping here!! Lol

This is Fashion Islands hidden gem. It's a very eclectic and charming boutique…read more The staff is always welcoming and attentive. They have a nice variety of dresses, sweaters, pants, pajamas and leisure wear. They have accessories as well as amazing smelling candles. I've shopped here a few times and today I was lucky enough to run into the owner while shopping. She is super personable and went above and beyond, offering water and styling a look with me. I bought a super cute jumpsuit and a bralette. I've also gotten super comfortable pants and a cute crop top in the past. I look forward to continuing to shop here, supporting a female run business!

TOP-NOTCH! Came in to make a return and Lexie was so sweet and helpful. Took time to help me make a…read morenew purchase and I couldn't be happier.

A great find in the OC. I stumbled across this boutique recently, although not certain how I have…read moremissed it for a year since I am frequently at Crystal Cove. When I first walked in immediately I had the impression it was modeled after Cusp in Los Angeles. Having browsed throughout the rack, OMG, so much more!!! They have labels I can only find on line at sites like Revolve Clothing or Shopbob. Labels such as Torn, Cut25, Zoe Karssen. I scored the most beautiful Malene Birger tunic at an amazing price!! Love this store. Such a refreshing change from boutiques in the OC that carry the oh so common labels like Joie and Equipment, and the OC standard bling wear. The best part of my experience was the saleswomen that helped me Karen. Z Collection is definitely on my must shop at list.

I live in Irvine so when I'm in the area I like to stop in. Today I was here with a friend. Looked…read morelike the owner was there. She didn't greet us. She only spoke to my friend who asked where a mirror was. I was thinking of purchasing a sweatshirt but with the lack of guest service I decided not to today. In my opinion everyone who walks through the door should be greeted. These days it seems to be unless you buy something there's no service. I like the brands that the store carries as well as their branded merchandise. Maybe I'll try again next time I'm Laguna.

They know their merchandise and what would be perfect for you.. We are so fortunate to have a…read morequality place to shop at here in Laguna Beach.

I have passed this store many times when at Crystal Cove. So thankful I stepped in this week…read more Piajeh has the most beautiful, classic, unique apparel of any store in the OC area. Mariam and Quey (not sure if I have spelling correct) were awesome in helping me select capsule pieces that would stand the test of time. Yes, I spent too much but these will last a lifetime unlike so many other items I dispose of within a few years. And because I will not discard them anytime soon I am helping the environment - an added bonus :)

Think this store targets tourists…read more Just try stuff on and if you like it, buy it online to save yourself the headache and hassle you'll figure out the hard way if you ever decide to go back into this store. Both Piajeh stores DO NOT HONOR their own store return policies printed clearly on their receipts. They WILL however pull some pretty ludicrous shenanigans to give you the runaround the TWO week store credit policy expires or until you get fed up. They're really nice and helpful when you're making the purchase and will pull all sorts of shenanigans when you're trying to exchange/get store credit. I'd be wary of any retail store from now on that does not offer a full refund as their store policy. So check Google and fine print on receipts before you sign anything. Hopefully with this review, it will help other fashion island /crystal cove visitors have better luck getting store credit in the future. Between this store and my phone apps or other reputable retailers - I'd go with the latter. Lesson learned. Should have had reception. Should have known better. MY EXPERIENCE I had just bought a dress the night before near closing time and tried to go back the next day to attempt an exchange/store credit because after finally having reception immediately walking out of the store, I found the same dress for $100 (20%) less at full price at a reputable online store, Revolve Clothing, through my ShopStyle app on my phone. Google was just as easy but the app was already open at the store. The rest of the stuff they carried was also On Sale at Revolve or MatchesFashion.com. First Attempt: 4:40 PM next day I went into their other store at Crystal Cove the next day and explained why I was looking to exchange and I wouldn't be able to use the store credit since I'll be taking off for London and San Sebastián soon and also need to find Tropical Retro for a party for Yacht Week. They were really nice until I couldn't really find anything I wanted. Perhaps I spent too much time trying on items for 20 minutes and they just wanted me out? Dr. Jekyll Mr. Hyde Store Clerk w/Lord of the Rings fairy hair: - "there's an emergency at our other FI store; we have to shut down immediately and all leave - we won't be able to process any transactions" (I called the other store from my car parked out front - the clerk told me this is the first he'd heard of any emergency and had gotten a call not process the transaction either when he offered to) Then I looked up saw ppl walking in the shop - "you'll have to wait for the boss to be present; can't get her one phone; don't know when she'll be in which store or when ‍ Last Attempt the Next Day: I call to check which store she might be in if she was even in. She was. Told her what had occurred the day before. Her response: - "Go ahead and dispute it with the credit card company, the transaction went through already - "Do not bother coming by the store regardless of what the store clerk told you yesterday, we won't service you." - "Go ahead and file a complaint with the Consumer Protection Agencies, (she had a pretty strong Eastern European accent but I believe she said, "I'll tell them you're a thief." (So worked up that I called you out; projecting much?) Ridiculous Right? How do you reason with unreasonable? I think after this experience I will stick to shopping online where returns and exchanges are easily done over the phone or through apps like ShopStyle. And trust me when I say they do not carry the latest fashion from Milan, Paris, London or any of the fashion capitals. I go abroad frequently and shop A LOT. The brands are all available in the states online store. If you want real European fashion go through vendors like Lyst or FarFetch who will ship from boutiques around the world without VAT (at local prices without local tax). My Suggestions for Shopping in stores in OC/SoCAL: Just trying to save you from my mind boggling experience. A lot of disposable income? Neiman Marcus right across from the store - great customer service and they carry better stuff. Never had a bad experience there EVER. They probably know me by name and I've only been back in town for a few weeks. If you want to find similar items at fair prices or you're a tourist go to Nordstrom Rack, Last Call or Saksoff5th. The Outlets at The Block or right across from South Coast Plaza at Metro Pointe. Or if you just have a lot of time on your hands to deal with bullshit, I would not waste your money on this store. And I'm a big believer in supporting my local businesses - just NOT shady ones. If you want any shopping tips for OC. Message me . Even if I'm abroad, I will have better reception than I did in both of these stores.

Twig has just about everything that he would need for giftgiving or just to please yourself…read more... They've got some really interesting coffee table books as well as mugs, candles, ornaments, all kinds of wonderful pretty little things right across the street from the beach

This store is so unique! There aren't many stores of this kind in laguna. Twig carries a variety of…read moremerchandise, from clothes, to gifts, jewelry, even men's clothes. The staff is super friendly and were so helpful. They helped me find the perfect size and a gift for my friend. I highly recommend paying a visit to this cute store!

i wish more ppl went/hyped up this shop at irvine spectrum. came to see the big brandy and urban…read moreoutfitters but went away with only this top from here AND ur order comes with the cutest laptop stickers oh my goodness :) clothes are reasonably priced $25-$40ish, can't find a top like this anywhere else. it doesn't look cheap at all. modern, trendy ambiance inside with staff that complimented my fit!

The clothes are super cute and stylish. Alison, the associate in there, was very welcoming and gave…read moregreat recommendations. I didn't end up getting anything today, but the customer service made my day, so I'll definitely return.

Absolutely amazing experience at On Que Style! Kristen was SO helpful, sweet, and really made us…read morefeel at home. Ended up purchasing a beautiful Louis Vuitton bag, that was in impeccable condition. Will absolutely be visiting On Que Style the next time we are in town.

Love this shop- - the clothes are so fun and Kristen was amazing! Incredible customer service.read more