Good honest man that felt bad charging me what he did. Company policy. But it was an honest charge…read moreand he did a great job.

Have scheduled a reasonable job and price. Seemed more worried about the job being unnecessary and…read moresaid a complete kitchen faucet replacement would be more advantageous. With a 10 year warranty, had it repaired with warranty parts. Update: requested return of the plumber to follow up on his repair as a problem still existed. Plumber denied there was a problem. A handle adjustment is all that is needed. I was uncomfortable with conversation finally cancelled the return visit. I do not recommend.

Bill is a stand-up guy, super friendly and trustworthy! Definitely reach out to them for any of…read moreyour plumbing services!

I work for an apartment complex. We had one hot water heater that needed replacement, a leaky…read moretoilet, and wanted a few other hot water heaters to be looked at proactively. We called another local plumber who had great lip service but never followed through or came back to do the estimate. When we reached back out, we were given a time frame of a few days. We called Plumb Easy and they were here in seriously less than an hour. They were able to fix the leak within the day, the toilet the following, and made a game plan for the others that they actually followed up with. I'm writing this today because we had a hot water heater start leaking early this morning. We immediately called Plumb Easy based on our previous positive experience and again they were here within the hour. Each time, wonderful service, effective communication about what they were doing, options with quotes, etc. We will absolutely be using them for all future plumbing services. Shout out to the following Plumb Easy employees - Christopher (manager who coordinated services), Jason (I'm pretty sure it was Jason, the plumber who came out the first time), and Manuel (the plumber who came out today). You all are awesome and if you represent the rest of Plumb Easy employees, this team is where it's at.

Holy City installed a new hvac unit and all new metal duct work January 2025, for almost $22,000…read more During the winter, the unit ran a lot (I thought it was supposed to do that...duh on me). In February 2025, my power bill was $220, which was $80 more than when I had the old unit and duct work that was full of holes. I was told that my power bill would be much better. There were a total of 4 months where bill was significantly higher. Also, the thermostat was doing weird things, and I called them, but it got better on its own. In September, I was switching out summer shoes for winter, when I saw all my leather shoes were covered in mildew and or rotted, as was my leather recliner (in guest room so I don't see it frequently). Cabinets in spare bathroom had mildew, part of walls and another small leather chair that we don't really use. A friend that sells spray foam, told me that hvac is supposed to get rid of moisture. I had a technician come out, and he told me it was caused by water under my house and on the brick. ( I had accidentally left the hose running in that area a week prior). I had a termite inspection about a month earlier where they said there was no moisture. i asked for a second technician, A.C., and he spent about 2 hours at my home, then told me the unit had not been installed properly. The owner came over, looked at stuff and went into a 15 lecture about how customer friendly they are. I asked for compensation, and he called me an extortionist and said my shoes were from the 80's, which is laughable because I love new shoes. He went out to his car to leave, and he accused me of running down the street after him. He was parked on my grass, when I have a perfectly good circular driveway with no cars. I am contemplating small claims court, but what bothers me are the intangibles...I am a 70 yr old arthritic women who had to clean all that mildew. In addition, who knows what the long term affects the moisture has done to my home? Below are some photos, but most things werected cleaned up by then. THEY OFFERED ME NOTHING.

Holly City installed my new a/c about 2 yrs ago. I should of known tha this company was going to be…read morea problem. They said the unit didn't fit and had to bring another. Then recently they came out because it didn't work. They got it to work at that time. A few months later it had the same problem. A guy came out and said it worked. Not. Had to call again and he said he didn't know it had a heat strip. Said he fixed it. He said it was covered by warranty. They said I owed $50. When I called a couple weeks later for the same problem the woman on the phone said they wouldn't service it. Go elsewhere!! James island a/c came out and said it was leaking Freon. He fixed it and done. I can say I would stay away from Holly City! Bad news. Terrible way to run a business.

Dakota showed up early and promptly solved the leak problem. My family attempted to cobble…read moretogether a solution, but having a professional plumber was far and away worth it. He was friendly, professional, and skilled. We will definitely use him as our preferred plumber when in SC.

Prompt and professional service! I had an emergency with a pipe leaking in the crawl space and he…read morecame right over and had my problem fixed the same day.

This use to be my go to plumbers. In recent weeks they have been completely unresponsive. They…read moredon't return calls and fail to show up. I'm not sure what happened to the firm, but I recommend to try someone else until they fix their issues.

This was our first time using J Stephens Plumbing. I had called another plumbing company to fix our…read morehot water heater. After four days and no one showed I gave J Stephens a call. They were very professional from the beginning. Kyle came out this afternoon just as I was told he would be. He was quick, professional and did the job in a timely fashion. We will definitely be using them for our plumbing needs in the future.

Oftentimes, despite the most proactive plans, things go awry. Being in the low country, it can get…read moreuncomfortably humid and hot. Yesterday morning, I woke to an very heated home on a 90+ degree day. I called around, read reviews, and came across Preferred. From customer service to dispatch to service technician....EVERYONE was above exemplary in their approach to my concerns. Josh, was the service technician that served the moment. He took care to inform of foreseeable concerns, but admitted that even through his diagnostics couldn't narrow what triggered my issue. What could've been a very expensive call was minimally fiscally conservative in its service charge. The system was running again very shortly. And this morning, I rose to the comfort I have grown accustomed. PREFERRED is now my preferred HVAC/plumbing go to and I elected their PPP maintenance option. I'm looking onward to our working together,as I feel that they will remain honest, caring, and proactive in their service and commitment. Thank you

Have a crack in toilet tank. Since member of Preferred had someone come out to tell me if I needed…read moreto replace toilet. They said yes and also shutoff valve. Member price for low price toilet and valve and work: low of $957 and high of $1538. I am not the brightest but that seemed like a ripoff. Ordered toilet and valve from Amazon for $255 and installation will be around $200. Preferred has done work for me in the past but now it makes me wonder how much I have overpaid.

I love supporting small/local businesses. Most of the times the work is done better, and often less…read moreexpensive than the big businesses in the area. Today was no different. I called around to get estimates. No place would come out to even do anything other than a diagnostic fee for nearly $100. Many people told me over the phone that they wouldn't give me an estimate, or rough guess would be $1500-$3000 to repair my issue. I had a corroded gas line from my meter into my home that was leaking. I called John this morning. He firstly told me it would only be a $45 diagnostic fee, and roughly $300 to repair. Not only did he do both of those parts, he did them much cheaper than many of the other companies I called. Then he even came the same day, at the time that was best for me. When he got to my home, he quickly saw the issue, and knew it would be a little more expensive than what I was describing. I didn't even send him any photos when I first called. He went to Lowes, got the needed pipe, and was back quickly. He completed the work, very thoroughly, and as cleanly as possible. Mind you, my issue resulted in a hole needing to be made on the inside of my home to access the gas line. He did the work, and only charged me $500, which is a fraction of what I probably would've paid with another company, and also probably would've had to wait a day or two for someone to come out. He's very knowledgable and seems to do good work. He's the owner, so his reputation is on the line. I would definitely recommend him to anyone needing a plumber! I will definitely use him again in the future as well. The gas company came out a short time later, tested the line for leaks, and did not find any, and turned the gas back on! I'm so glad I went with west Ashley plumbing, and not some big name brand.

I have hired Jonathan of West Ashley Plumbing twice now. Once to fix a kitchen sink in my home and…read moreagain to replace my mother's water heater. He is a good, solid man who does great work and seems to go out of his way to keep my costs down. We are all so happy with his work that he is always going to be our first call on any plumbing problems in the future. Jonathan has my highest recommendation"

Thad Ball did an awesome job! We had a broken main pipe and it was very messy, Thad jumped right in…read moreand got it all done!! above and beyond with awesome pricing. Thank y'all

Scammers: Pairing Predatory Prices with Initial Trip/Assessment Fees to Generate Revenue…read more They utilize "standardized" pricing cards to push their predatory prices. I received a quote for over 1,000$ to install 2 spigots that are already next to the appropriate water lines. Had another certified and insured plumber show up the same day and do it for under $300. I am including the picture of the invoice from the other plumber and a screenshot in which All Plumbing tried to buy their way out of an honest review. Read the other negative reviews like the one from Barbara H. before scheduling with them. Companies like this don't belong in Berkeley County.