First time customer. Austin did a fantastic job of fixing the issue that my previous AC company had…read morecreated. Went above and beyond and got us back up and working. Highly recommend these guys. Very friendly, reasonable and very satisfied with the result.

Peter came out for my routine Summer AC maintenance appt. Both my AC units are working fine.. no…read moreproblems from my end. The whole appt was trying to sell me a new AC system which I don't need at this time. I have Stage 4 cancer and certainly don't want to buy a high ticket item which I really don't need right now. Peter was knowledgeable and thorough and seemed to know what he was doing. didn't appreciate the high pressure sales pitch.

This is an update to an 8-year-old review. My first interaction with Kennon was when I was trying…read moreto purchase my first home, and I requested an evaluation of the HVAC system in the home I was interested in. That evaluation was part of several issues that led me to run away from a money-trap property. Eventually, I found a home to purchase and have used Kennon for HVAC work since. My AC decided it was time for a stunt in the middle of the hottest week of the summer on July 3rd. Kennon was running holiday hours and staff for the weekend, not surprisingly, but they still managed to work me in and quickly replaced the capacitor. Christopher was quick and very kind.

Have had Lennon for a few years kow and they are always great. They replaced a system for me and…read morehave been maintaining it ever since. Always reliable and honest.

Needed two new AC systems to replace 27-year-old units that, of course, broke down at the height of…read moresummer. They laid out a plan for a 21st century AC and heat pump system. The Weldon team was fabulous, fast and knowledgeable, and I highly recommend them. It wasn't cheap but it was the system needed for the house.

I've been using Weldon for over 10 years and highly recommend this company. They are timely and…read moreknowledgeable about working on older systems like mine.

We hired Duct Goose for a full HVAC duct cleaning, including the blower and evaporator coil, and…read morethey did an outstanding job. They were professional, provided before-and-after photos, explained everything clearly, and delivered at a great price with a thorough, high-quality service.

Ty and Sam from Duct Duct Goose provided absolutely incredible 5-star service! Choosing a service…read morecompany can feel like a game of chance, but they completely eliminated the guesswork--no goose chase here, just top-tier professionals. They arrived exactly on time to my home in Sandy Springs and were extremely friendly, knowledgeable, and efficient throughout the entire job. They worked quickly, offered the best price around, and exceeded all of my expectations. I definitely recommend them to anyone looking for the absolute best in the business!

I am so happy and grateful for Climate Heroes!! They really are my heroes today!! Tony and Jacob…read moretook such great care of me today! Diagnosed the problem quickly, explained everything to me in terms I could understand, and took pictures of the crawl space to show me some issues. They were professional, friendly, empathetic and overall wonderful young men to work with!! They went above and beyond!! Surprisingly, my A/C will be fixed tomorrow which I am thrilled about! My last company, TE Certified didn't do a fourth of what these guys did today! Thank you so much for helping me!!

I was hesitant on which HVAC provider to choose since there were so many in my area (Suwanee, GA)…read more This company was my backup for a second opinion and I'm glad I went with them. From start to finish, they were empathetic of my emergency situation, fair, and provided exceptional customer service from the calls to interacting with the installers. Will continue to recommend them to my friends and family!

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!

I called to get a quote on duct cleaning and Jamie was so professional, helpful, and competitively…read morepriced. Unfortunately we ended up finding out that the ducts were worse then we thought and had to get extra work done but Jamie worked with us so we could proceed with getting everything done without delay. He is very responsive, reliable, and honest. Thank you Jamie for helping us with our duct cleaning and going above and beyond answering all our questions and providing valuable tips for us.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

I have done business with Stuart Pro for many years. My initial experience was excellent. They…read moreinstalled a Residential AC in my home in Cleveland, GA. Service was excellent and my technician was highly skilled. The service call today; Caleb the Service Manager came out to the house to make sure everything was done correctly and assist the skilled technician. Thanks for your professionalism.

When I moved, I wanted my HVAC system checked out to make sure I understood what I was dealing…read morewith. You all know HVAC systems can cost an arm and a leg, and I did not want to be caught by surprise. Their sticker was on the furnace, so I figured I would give them a call. I assumed they either installed it or were responsible for the maintenance, so having a unit history was vital to me. Every person I talked to was friendly and compassionate about my concerns when I called. They immediately set up an appointment. The best thing about the appointment was they asked me when I was available. In my experience, companies tell you what days they have available. If you have ever read any of my reviews, you know how big I am on customer service. The initial experience will undoubtedly keep me loyal. They came out and did a complete check-out of the system, made some suggestions regarding the outside unit to keep the coils clean, and recommended signing up for their comfort membership plan. I opted to give the membership a try, and I have not been disappointed. They have been consistent with keeping my HVAC system checked out over the year as we change from heat to air. On this most recent visit, Caleb K. checked out the system. He noticed my drain line in the attic had a dip instead of a constant downward grade. We all know what happens when water collects and cant flow. It could have had the potential to back up and cause a water leak. Another thing, during the winter service, the technician noticed that my pan float switch appeared to be damaged and not working. He replaced it with no problem. I can truly appreciate the attention to detail. If you are looking for an HVAC company, I HIGHLY recommend Stuart Pro as they have always been friendly, personable, and professional. If you decide to use them, tell'em, Drew sent ya! Yall be easy! Drew