8/3/20 Brent Turner heating and cooling Services was…read morereferred to us by a friend who had a great experience with him.He sent one of his guys out to evaluate our system in our home,his worker by the name of Sean was great! After Sean expected the unit and called his boss Bret to explain the issue.Bret ensured us that we will be taken care of within a week and that we needed to replacement part that had went out in the unit,and the company didn't carry the part, that it would take 3 to 5 business days to come in so we said ok we'll wait patiently even with the 105 degree heat. Because we were pleased how timely his team specifically Sean responded to our call. All of a sudden mentally something went terribly wrong with Bret.The weekend had passed, and it was time for Brent and his worker to come back out and repair the unit proximally 1 week.remember we're still suffering and 105 degree heat with no AC working. He instanly mentally snapped and went off on my husband over the telephone,I thought how scary? (Mental illness is so real folks,get help if you need it, please!!) He exclaims to my husband that he have never had this issue with a customer and we were the only customer with this particular issue which I find to be a complete lie and a very interesting comment!!!! And so what if you didn't,Figure it out Bret your suppose to be a licensed professional contractor, what a complete waste of our time. Bret continued to rant histerically, my husband said he sounded drunk and was really agitated, not to mention this was at 8:00a.m. in the morning on 8/3/20 Monday morning! Who starts a day off as a professional business owner with a California Contractors license offering a service for people with such a nasty, unprofessional,angry attitude so early in the a.m. morning hour?We were shocked and so dissatisfied!!!!!! We felt violated!!!! He yells at my husband how he could not find our address, not to mention doesn't most people have navigation today? and we gave him the exact address and city where we lived, which his office is only about 10 minutes away from where we live. Sham on you Bret!You should not drink on the job,totally Unprofessional!!!!! My husband said he have never experienced anything like this from a business before in his entire 49 years of living,He snapped on a customer All because he failed to do the job professionally. Bret told my husband that he was not fixing our air conditioner that we were going to have to be in the heat. What a unprofessional lunatic I thought,I wouldn't want a weirdo like this in my home anyway. He then hung up the phone in my husband's face!!! Disoriented and drunk my husband said he was, because who or what professional business owner act in this manner?!!!! People please do your research on this guy before you allow him and his team to come inside your home he cannot be trusted he is total unethical and totally unprofessional.I don't care about the 4.9 star rating he have on this review site. I look at customer service and professional ethics. I will be reporting him to the California Contractors License Board,We are totally disatisfied and are still without cool air in our home along with our 3 children, and now we have to find another licensed contractor after waiting for Bret to complete an incomplete job. I took the time to write this review because I was totally shocked when my husband explain to me what he had experience from this Bret guy who is supposed to be a professional licensed contractor with a 4.9 review hmmmm. I just want you all to do your research, don't just look at the stars. Always make sure you look for someone who have great customer service and do a background check too if you must with the BBB and State License Board.... I will give this rating a zero if there was a zero rating. Sad drunken,nutcase from Hell. Nyesha,on behalf of my husband

Bret Turner Heating and Cooling is top of the line. Stresses if not perfect work , cost under bid…read more Always delivered for me

They were quick to respond to my request for electrical service. They were experienced,…read moreknowledgeable and skilled in determining the problem & then fixing it. Great job, well done, Technical Electric!

My neighbor is an elderly woman who lives alone. She had an electrical issue one evening and did…read morenot know who to call. I helped her out and we call technical electrician and they were there in less than an hour and fix the issue in about 10 minutes!! Very kind clean courteous and respectful!!

Sarkis and Alberto came out to replace the plug behind my dryer. Although they didn't have the part…read morewith them, Sarkis was able to get the part and get it replaced. Fast, efficient, and very nice guys. Would definitely recommend.

Only negative was lack of masks. The guys were knowledgeable and friendly. Educated me as to what…read morehappened and what they were doing. Coordinated with MID. Made our power loss in the recent storm less stressful.

Owner Jack Leonardo is an amazing professional and an expert at his craft. Our HVAC system started…read moremaking crazy noises up in the attic unit one evening (after hours) and even though I knew the business was closed, I gave them a call (209-238-0661). Left a message and I received a call back FIRST thing the next morning. Jack was busy with another job, but would be in my area and even offered to swing by my house to assess the situation. This was NEXT day! He came out, knew immediately what the issue was and opened up our unit to confirm it. Jack went out to his truck, ordered the part and told me that he'd be back again the following day! Just to re-cap: I called Monday night... He returned my call and came out Tuesday. Diagnosed and ordered the part. Picked up the part, and returned to repair my issue Wednesday MORNING! I cannot imagine this being done any quicker or more professionally... Jack was able to squeeze us into his full work load and make all of this happen even though we were last minute and during the hottest months of the year... I have 3 small daughters and a wife (in addition to myself!) that are incredibly grateful for his ability to save us from sweating to death! Should you have any issue with your HVAC system, and live anywhere near the area, I would not hesitate to give Jack and Air Innovations a call. In a time where contractors regularly take advantage of a customer's ignorance, Jack is someone you can trust and who will take care of your issue fairly! Instead of going online to find anyone available, Air Innovations is now our only HVAC caretaker!

Enrique is Awesome!! He has 18 yrs. Experience and loves his job. Air Innovations has reasonable…read moreprices, much better then anyone else I had called. I will definitely recommend them to anyone.

I had an issue with the electrical for my koi pond. They came out diagnosed the issue, showed me…read morethe problem and why my plug fried. Fixed it and then went the extra mile to add a cover and seal to keep it from happening again. Friendly and knowledgeable. Definitely use them again.

They started out nice and seemed to be doing good work but upon finishing jobs they didn't do well…read more There is a difference in work levels between workers. Some fans I purchased were installed incorrectly causing them to short circuit and making for costly returns. Outside outlets installed didn't ground correctly and one expensive outdoor light soon failed.. I wouldn't trust this company again.

Darnell, the owner did an awesome job! I called him the night before in a panic with an issue…read moreconcerning a leak under my house from a broken sink pipe. He was very accommodating, showed up the very next day fix our problem. He crawled under my House did all the work by his self! no problems! Pricing was great and reasonable. He did his very best. I give him a lot of respect, especially for being a one-man team. He did all the work & cleanup by his self! very professional we would definitely definitely recommend him! Thank you

Horrible service and not dependable the technician Darnell has horrible customer service , he…read morereplaced a gas valve on the water heater left without checking to see if it work also left with the water valve turned off just said there should be hot water and if not to call back. Tried calling back and was given a run around saying he would try to make time come back to look at his job he never finished tried calling multiple times no answer. Was left with no hot water for the holidays . I would take my services else where if I was you. I wouldn't recommend this company to anyone. Would give 0 stars if I could.

This company went above and beyond our expectations. We are so pleased with service, quality,…read moreefficiency and knowledge that went into this job! Amazing crew very courteous and clean . We are now after yrs of hot summers and uncomfortable air problems, finally comfortable in our two story home. Cal Air also beat out 3 other bids!!! Highly recommend.

Exceptional service!! Pardy is knowledgeable and efficient. He was quick to resolve my AC issue,…read moreand offered a reasonable price compared to other quotes I had gotten. My new AC unit is working a lot better than it used to. I am extremely satisfied with the service provided, and will definitely recommend!!

Called my home warranty and Wade contacted me right away he came out and fixed my heater. I really…read moreappreciate the service and communication. Would definitely recommend to anyone and will call for in the future.

Highly recommend! On time to appointment, very professional. Came back the same day after finding a…read morepart for my heater. Fixed it the same day!! I will call them for all my heating and A/C needs.