Scott is an expert at hvac systems and charges a very reasonable rate…read more Scott came out and fixed my air conditioner quickly. He explained many issues to watch out for. And the importance of maintenance every year. Pat w.

I called Scott for an inspection, and not only did he respond immediately, he came out the very…read morenext day and made a successful repair. He communicated promptly and performed the repair with transparency and honesty, and for a tremendous value compared to the big companies. Would highly recommend!

Thank you so much for the continued service and repair of our air conditioner…read more We appreciate such awesome customer service in this heat. Would recommend to anyone.

Mark and his team are truly compassionate and professional individuals. They operate in a manner…read morethat leaves you feeling heard, and like your local business matters to them. They will have my business for life as a result of how they conduct themselves. CHOOSE Souza's heating and air when your home needs help

I cannot say enough about this GREAT company. What a wonderful experience I have had with them over…read morethe last four years. When I decided to upgrade my residential A/C I got several quotes. Cencal was not the least expensive choice, but after many consultations with their representatives and interactions with employees from installation to adjustments to service appointments I am so glad I chose them!

I've been using this company for a while, but unfortunately, I've realized they've been doing the…read morebare minimum during maintenance. I recently discovered the rooftop unit had no filter installed inside it -- even though there's a dedicated slot for one. Three months ago, I called to let them know I had already changed the indoor filters myself. I was just being courteous, thinking I was saving them time. Not once did they explain that the rooftop unit also needs a filter -- or that I had options depending on the system's static pressure and setup. That's basic info any professional should offer. What's worse, when I had a second opinion done by a trusted HVAC tech, he found a large tear in the ductwork -- something that likely had been there for years. This company had been called out before to check that very issue, and they failed to catch it. Why? Because they never performed a proper static pressure test or thorough inspection. They just show up, do the bare minimum, and leave -- but still charge full price every time. And in commercial service, they know most people won't question it. This kind of neglect doesn't just waste money -- it shortens your system's lifespan and increases your long-term repair costs. Be careful. Ask the hard questions. Because unless you do, they won't...LOOK ELSEWHERE

Guy was super helpful, communicated really well what was needed, saved me some money and was done…read morewith the job in 24 hrs. I am so grateful for his hard work. My house is no longer 57° inside. Very pleased, thank you.

Jeramie @Cool Guy changed my system out in my new home. He was organized, punctual and helped me to…read moremeet my budget goals by assisting me with all the information and options available. I came home from work and everything was done! I would like to add, I've referred Cool Guy to friends and family for service calls and replacements as well. I've heard nothing but good about Jeramie and the way he cares for people.

Elias installed an 18 SEER American Standard unit for us, and the entire experience was excellent…read more He responded quickly, provided a detailed invoice promptly, and was able to schedule and complete the installation within just a few days. I highly recommend Elias for anyone looking for quality HVAC work.

Elias was very helpful for us in getting air conditioning before the heatwave. We had to deal with…read morean outdated system and some difficult wiring, but he went the extra mile in getting things going for us. He came back earlier than expected to install and came in late evening hours, which was very convenient for our family's needs. The fact that he ensured we got air conditioning the night we called is top tier. 10/10 would recommend :)

Excellent service by Andy. He took his time on my ac maintenance service. He did a thorough job…read morethen explained everything he completed without scare tactics or pushing sales. Great job DeHart. You have gained new customers.

Great turn around time to help us fix the ac, fair price and friendly service tech. I'll use them…read moreagain!

If I could give Johnny more than five stars, I would. Before he arrived, we had three different…read moretechnicians from other businesses look at our system, and none of them could figure out the problem. Johnny was a complete game-changer. He was incredibly helpful, deeply knowledgeable, and took the time to explain everything to us from beginning to end. Instead of just throwing a temporary fix at the issue, he dug deep and was the only one who actually found the root cause. If you want the job done right the first time, ask for Johnny!

I called last week because we had a mini-split installed (DIY) and needed a technician to come out,…read moretest the lines, check the electrical and turn on the unit to test it. When I called, I was treated very nicely on the phone and was able to schedule an appointment within 48 hours. Diagostic appointments are $89 during the week and $149 on Saturday. Our technician, Wes, was very professional, on time and easy to talk to. He came out and checked the unit (we needed a different fuse) and turned the unit on and got it running. I was very happy with the service from the ladies in the office to Wes our technician. Just a heads up, they have a monthly maintenance plan ($12.95 a month) that they will try and sell you. It includes an annual check of your A/C unit and of your heater. Any additional work or service calls are then 20% off. Just an FYI, if it is a good deal for you, then I would suggest getting it, if not, they will still service you. Thank you Honey's for making our experience a Sweet One!