They are nice people....but not only could they not keep the pool salt or PH balanced but they also…read moredamaged a lot of property repeatedly. I had them for about 2 years. I switched and after a year with this new company I can say this is not normal. They overcharged for everything. They destroyed plants breaking branches, lawn - pouring pool water on it (still can't grow back) and when the pump broke they said they'd maintain the water while we waited for repair. They not only didn't maintain it but I had to drain it 3 times in 2 months because they could even get the water balanced from scratch. They were also dishonest on occasion about repair and showing up. Nice people but not acceptable service. I caution anyone from working with these guys. It's expensive and the damage is even more expensive.

The job was done okay for the price. However, stone tiles were poorly sealed at the rim. I'll be…read moreusing a different company next time :))

GH Pools was recommended to me by a friend. I had high hopes here, but severely disappointed. I…read morehave attempted four times to get an estimate for my pool to be renovated. I went into the store to get information and set an appointment for an estimate. I had to leave my contact info and told someone would reach out. I did get one voicemail when I was working. During my break I called back, and also got voicemail. I left a voicemail with my info, my interest as well as my preferred appointment times, but stated I could be flexible since I work from home. No response. A week later I left a second voicemail and sent an email with the same info as my voicemail. It's been a month - no response.

The attitude that this is the one true pool expert in the area is great, but not the snotty,…read moreunfriendly and condescending attitude that comes over the counter. I spend my money where the business I'm dealing with at least has the class to pretend to appreciate it. Oh and we were told $7 to 800 and draining the pool to remove the algae stains we had. Pool guy got them cleaned off without a trace for his usual monthly fee. Won't be back.

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

Melos Pool and Outdoors sent a great team to work on my pool renovation project. They are very…read moreprofessional meanwhile super friendly! Everyone from Project Manager Mauricio to Carlos, Pablo and Amber made the whole process smooth and successful. The result is great and I had a peaceful mind from day one to the end! Thank you for getting my pool shine again!

Teserra did an amazing job installing our pool and hardscape! Adam and the entire Teserra team…read morewere incredible to work with and provided outstanding design options. Our pool and spa came out great!!! Definitely recommend for pool/spa installations and landscaping. Thanks Adam and Teserra team!!

At first I thought my sister was crazy for agreeing to let Teserra do her backyard at Cotino in…read moreRancho Mirage while her house was under construction. She wanted it finished when she moved in March which ended up to be a fabulous idea. I thought the price was outrageous however after seeing the amount of time and work her project took before, during , and after I agree this was the only way to go. The amount of money was justified by the scope of the project. They are the only ones that Disney allows to landscape in the community. Good choice by Disney. They have a Beautiful design center if you would like to be a part of the process. If not, they are capable of planning your project. My sister lived out of town so I worked with Graham and Gregory for many days just in the planning stage because my sister has a very large lot somewhat pie shaped and hard to figure out. She did not want a pool just two separate water features. Gregory was very patient with the plans and plant selection. We even met him at their nursery to pick out all the trees and plants! And Graham is such a nice man , extremely knowledgeable, and he tries very hard to please and always comes through on his word. My sister and I are thrilled with her yard and customer service from every last person who worked on her project at Teserra . All,pictures were taken the first week so plants need time to grow Thank you Teressa

We couldn't be any happier that we chose this company. John and Chase delivered in every possible…read morearea: keeping in touch, being on time, fair prices, answering questions, and making sure we knew what to expect, from them, and from the new hot tub. Very nice guys too. The only time we had an urgent question, (had to flip a circuit breaker morning after install) Chase answered my text literally within 10 seconds and offered to come and switch it if we were hesitant. It's encouraging there are business people here locally with this kind of integrity. If we ever opt for the next size up of hot tub, we will definitely go back to Hot Tub-N-It. it was a pleasure working with them.

Very knowledgeable, great products and super helpful. Chase definitely goes above and beyond to…read moredeliver a great hot tub experience

I thought it was a good service, but I was wrong. The young man they sent skipped 3 days and when…read moreasked why, asked not to tell his boss. Also he didnt clean it as well as he should have because we could brush the sides and floor and still pull up more dirt. Then he proceeds to turn the hose on in our pool and leaves without telling us. Luckily we had to go outside but found the pool overflowing. I do not recommend them.

When we started with Julio's Pool Service about two years ago, he was excellent, but after about a…read moreyear the service started to go down significantly. The pool guy spent very little time at our house and the calcium buildup became noticeable. He rarely tested the water and simply removed debris and left. When he cleaned the filter, I asked him to do so on the pavement. He never did that and we had rocks that were washed away or covered with sand. It is clear that language was a problem, but I often used a translator with him so that he was clear on what I was asking him to do. Over time the calcium buildup has become so bad, we have to get a company to come to remove it. Julio, the owner, did nothing to correct the problem when I mentioned it to him today. He just defended the pool guy. Avoid this company.

My pool company recommended American Leak Detection of Palm Springs based on several of his…read morecustomers' experience. I am very pleased to add my experience and satisfaction with this company. The office person clearly explained how the process would work and the cost. Robert came on time and went right to work. He clearly showed me several locations that had issues and why. Robert investigated all the areas of the pool as well as all the equipment. The resulting report was thorough and easy to follow. It was a pleasure to work with Robert and more importantly I felt confident in his findings and recommendations. If you think you may have a pool leak, you probably do - chemicals, salt, high water bills - a sign you need to call American Leak Detectors of Palm Springs 760-465-1368.

Very professional; Luis was very competent and explained everything he did. The service was…read morepricey but all plumbing services are. I was told ahead of time about the "2-hour minimum" charge. Luis also gave me some recommendations but didn't try and sell me additional services.

I own vacation home up in Big Bear. I recently bought a spa and was doing the work running 220…read moreservice from breaker to spa. 97 foot run. I got everything hooked up but breakers kept tripping. Thought bad wire or bad breaker. So replaced everything twice to no avail. After 2 days trying to figure it out, I called Dennis out to the house . He diagnosed the problem immediately and had me up n running in little over n hour. Should Called him first would of saved me a lot of time and money!! Great company very knowledgable and experienced. He now handles all my spa needs!

I called to get my spa fixed. Originally Dennis was great. I paid $306 for him to repair a panel…read moreand then crickets. It was like pulling teeth to get a response. He said when the panel came in, he would go install it and then I never heard anything back. I had to follow up several times he apparently finally went over to the property took a look at it and then left according to the tenant there. Absolutely no communication no response and at this point I'm gonna have to follow a small Claims Court, Monday just to get my money back. Awful experience. Do not use this company!