This place sucks. The customer service is terrible. I paid for a part on Tuesday and didn't get it…read morepulled until Friday. So I had to visit this place twice. When I returned to pick up the part it was damaged and incomplete. I specifically asked what was included several times. They didn't care that I was inconvenienced and just offered a refund. They were cursing and talking about customers while I was waiting to pick up my parts. A total disaster.

Looking for a 2019 Ram 1500 front bumper. Sonny's did not have one at the time. Sonny's is the only…read moresalvage yard to take my name and number. What a great outfit. I grew up in Jacksonville. Nice to know Sonny's is still Number 1!

Great products, great people expert installs. I've been…read moreusing Goodsell's since 1985. always been pleased with service and support and their expertise in the products they sell. Highly recommend. Chuck R

Asking bout some led lights and other stuff for my explorer. Looking to prolly spend close to a…read morethousand on what I want. And the owner more concerned about tape in a box. Def gonna spend my money with businesses who want it cause this place sure the hell dont. Must be one of those places if your not a friend or regular, your not good enough for this place. Fuck em...def stay away recommend ANY OTHER ESTABLISHMENT!

These gentlemen were so nice and so helpful on a day where I was having a horrible time!! Literally…read moremade a bad situation not so bad, they actually cared about my situation and what me and my daughters were going through after being stuck on the side of the road for over an hour!! Thank you!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Called today and talked to Doug. I was looking for an obscure part for an older Lexus. He didn't…read morehave it at the ready, so he went looking to find it and called back with the results. Didn't work out today, but we'll be looking to buy from them in the future!

Looking for a body part for my 2016 car, called them hoping they would have it. They did not,…read morewhich wasn't a surprise. But, the guy on the phone was quick to help me locate one. Several states away, but it can be shipped. I appreciate that, because he certainly didn't need to help me find one, and I did not ask him to. Great customer service even though I ended up not being a customer. I will definitely try them again when something else is needed.

I order a part which cost me 195$ I never received the part my first call they told me they had the…read morewrong address which is bull because my credit card has to match my address to process second call they told me it on it way third call they say somebody sign for it mean why I am sitting at ny house at the time it was delivered SMH

This place is a joke! Prices are least double most other junk yards and the tire was scruffed. Save…read moreyour $$$ and get it new before paying these prices.

We went in for 1 item and left with it within 5 minutes. Service was quick, and the last checking…read moreus out was very nice.

Piss poor service from BILL " William" only guy with a sandy grey full face beard. He provides piss…read morepoor service. Rude as hell & have the audacity to act like he is deaf or hard of hearing. If you are so hard of hearing Bill, get a hearing aid. " that's common sense" I came in to purchase oil change kit / tranny fluid and I was going to get a motor with the voodoo cams. But Bills attitude just rubbed me the wrong way & this isn't his 1st or 2nd time being like this. So if I wanna do business with Autozone I'll drive to Cabot or NLR, or just go up the street to Oreillys & they will price match what I want & still give me my military discount. Thanks to Bill piss poor attitude, I ordered my motor from Oreillys with the voodoo cams & rollers, stall kit also, Autozone could have gotten that sale, but thanks to Bill, that wasn't going to happen. But I would have easily bragged about it, instead of me posting this.

the person I talked to over the phone was no help. he was rude and kept me on the phone for too…read morelong when he wasn't available to come tow. after he told me he wasn't available, he called me back to waste more of my time when I was on the phone trying to call other tow services

Fast service, they arrived within an hour of calling. The tow truck driver was courteous, helpful…read moreand very careful loading our car. We appreciated their help!

Some of the best professionals I've met at an auto parts store…read more I've been to many locations amongst the O'Reily brand and many of their competitors. I'm beyond impressed by the calibre of professional that walks these aisles. So impressed that I go out of my way to use their location when I'm in need of parts. It all comes down to the amount of time an employee spent with me one day. We were researching parts for my difficult and particular German engineered automobile. I found out that day that they carry Pentosin products, and this brand is essential to cars from the Volkswagen Group. I digress. I'm writing this review because I want to know that this location has a knowledgeable and professional staff. They're good at what they do, and I would like to thank them for it.

I went into this store and asked for a specific part. One of their salesman told me not to use that…read morepart, but to use another item. I used the item he recommended and it caused damage to my vehicle. After working with corporate customer service, the store manager, and corporate again. I was finally reimbursed with what it cost to repair the damage. Overall they stuck by their weird in repairing the damages which I think is an important quality in a business. I will continue using O'Reilly's in the future because I know they will help me to the best of their knowledge and in the rare circumstance it does cause damage, I know I can work with them to get the problem resolved.