I went to Cabela's today to return some rain gear. When I purchased this set there was a lifetime…read morewarranty, Garrett told me that policy changed a few years ago. He did request a manager to come talk to me and that was Kyle. These men were able to work with me on a solution and I upgraded my gear! I have to say these men were absolutely amazing with their customer service skills! Very kind and professional, this is definitely one reason to support this store! Thank you Kyle (manager) and Garret (front desk)

We come to Cabela's, on occasion, for camping/fishing gear and gift cards. This visit, we needed…read moresnow pants for our son. After purchasing the incorrect size in industrial snow pants from AIH, (and spending a fortune), I was happy we decided to try Cabela's. We arrived right at 10am opening. There were rack's of traditional bib snow pants, in the middle of the store, easily visible from the front entrance. We dove straight in looking for the size we needed. Two members of their customer service team or (item recovery team), rushed out to assist us. I appreciated it, because I didn't want to look thru several racks if I didn't need to. However, I am always able to see the underlying reasons of things. Cabela's definitely doesn't want people browsing/window shopping

I had some complicated needs for some specialty gear that I had left behind in my home state. B&J…read moreknew, understood and had every item I was looking for. Thankful for this store.

Me and my husband went today to get couple things for fishing and also to get my fishing license…read moreand the lady name Linda was so helpful and kind. She help get what I needed to get. This a great place to get stuff you need

Friendly help. Purchased fishing gear and sleeping bag pads. Easy location to find; big store…read more Thank you!

Easy to find, friendly, easy return! Gave us bear update and tips. Easy parking, near airport.read more

Place was pretty cool. Came here for some long John's and some gloves. Lady who worked there made…read morefun of me while browsing for gloves, assuming I couldn't afford $60 gloves. Place has what you need if you are willing to pay a premium.

Went in looking for socks.. Never knew there were so many…read moretypes and fabrics for socks. I got quite the education! Socks I ended up selecting were awesome! $$ well spent

I would give ZERO stars if available!!!!! Ordered a gun,…read moreadded to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

This store is the worst. I ordered a gun. They did not have it ready to pick up when advertised,…read morethen when I finally did get there to pick it up they said they had cancelled my order and refunded me without notice. I also never saw a refund. Wasted my time and I still haven't gotten my money back. AVOID. Full story follows... Ordered a gun on August 17th. I live 2.5 hours' drive away from the store. Estimated pickup was August 25. I had a trip to Anchorage planned for early September so it seemed like that was fine. August 25th came and went with no update. On the 28th I contacted customer support and they said the gun had arrived but wasn't ready to be picked up yet. My trip to Anchorage came and went. While there I stopped by the store but they said I couldn't pick it up yet... OK... Fine. I don't know when I'll be back to Anchorage, but whatever. Finally I got a notice on September 4th (11 days later than advertised) that my gun was ready for pickup. Well now I couldn't get to Anchorage for a bit. Should be fine right? They delayed me so they should be able to handle a delay from my end. I can't make it to Anchorage on the regular. I went to Anchorage today October 4th, to finally get my gun. I had multiple emails (the last from September 29th) saying my gun was ready for pickup. I go into the store and they couldn't find it. Then they told me that the order had automatically been cancelled because I didn't pick it up in time. They said I should have been automatically refunded. I hadn't. I also hadn't received any notice about this. I got a little heated and they threatened to kick me out of the store. Fine. I calmed down. I asked if the gun was there today. They said it was. I asked if I could buy it at the same price that I ordered it for (I ordered it on sale). They said they could not honor that. I walked out. I just got home from Anchorage and I double-checked my credit card and I still have not received a refund. They will be getting a charge-back from me as they have essentially ROBBED me at this point beyond wasting my time and being completely unhelpful in any way whatsoever. THIS STORE HAS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED AND I WILL NEVER SHOP HERE AGAIN.

Nice people. Excellent equipment. Items needed were on…read moresale. The price - while not Costco style were very reasonable.

I haven't been in here in years and what a nice surprise going in after their remodel is completely…read moredone... which has been for a while. We stopped in because we were both on the hunt for work boots and Carhartt's. Upon entry, an awesome table with fishing paraphernalia, which was great to see since I've been tying flies to get prepped for the season. No fly tying supplies, but plenty of quality gear in the store! The staff was super nice and quick to offer assistance! We were browsing but the moment we were in the footwear section, there was someone there to assist with sizes. Excellent selection of workwear for women, plenty of Carhartt's and Dovetail clothes with sizes from 0-24 that I was able to see. A helpful gentleman mentioned that if my size wasn't on the rack, they'd be happy to check a small supply in the back and also their downtown store. That's was great to know, since I forgot about the downtown location. They have a couple of dressing rooms for trying on items prior to purchase. Although we didn't find boots for my husband, I did pick up some Dovetail work pants and overalls that are not only functional, but attractive too. Everyday clothes men's, women & children...blue collar work clothing, high vis, sportsman wear, boots & shoes and a nice selection of fishing gear to boot! They offer a rewards program, birthday coupons and veteran's discount to boot! Big Ray's is definitely worth a stop!

Came in looking to get some new xc skiis. Was greeted upon walking in and instantly helped. It kind…read moreof felt like I had a personal shopper. I explained what skiis I was currently using and why I was looking to upgrade. Super knowledgeable staff and very friendly. Walked out with more knowledge and understanding of my skiis.

Play it Again Sports fills a nice niche in our community . We definitely have a shortage of stores…read morethat specialize in sporting equipment and we have a whole community of sports enthusiasts , from the age of 1 year old to 90 years old ... maybe older! If there's a piece of equipment you can't find in town there is a good chance they will have it . Since they do sell used stuff you can often find it for a great price . If you have outgrown your equipment or quit playing you can take your stuff to them and if it's in decent shape they will give you a check or store credit for it . They also sell a lot of brand new items . Rock climbing harnesses of all sizes , specialty cross country ski pants ,and gloves , just to name a few, The next time you need a pickleball paddle or tennis racquet check out Play it again Sports

John and Tom in the Bike department, really nice guys very knowledgeable and friendly,…read more I recommend both of these guys very highly, a pleasure to meet both of them , Steve the old British guy ,

I came in looking for a good backpack to take to Europe maybe 40 liters. Right as I walked through…read morethe door there was an AWFUL, STINKY smell. The smell was more in certain areas than others but it was so foul I had to get out of there. Otherwise they had an alright selection of backpacks just not exactly what I was looking for.

Good selection for outdoor activities. Very pro winter. Winter is here, plenty of stuff to keep…read morewarm.

Great stuff and great staff. Their selection of items is extensive and the staff are friendly and…read morewilling to help. Or, if you say your are good, they understand that too. Some of us just like to look around in peace and they get it. The owner's management style comes only second class to his award winning beard and it is still neck and neck. 10/10

If I could give this business a 0 star I would. I scheduled an appointment to look at my treadmill…read morein July, 2023 and an employee came to my home to look at it and determined it needed a walking belt and drive belt. I gave him my credit card information and he ordered the two belts for me. When the belts arrived in August, 2023 he scheduled an appointment to install them. Just prior to the appointment, he called and said he had something come up and needed to reschedule. I said that was fine because I am flexible and the treadmill is currently working so we left it that and he would call me to reschedule at a later date. He never called me back and my treadmill continued to work so I did not actively pursue an appointment. Just recently, in April, 2024 I called the employee's cell phone number that I dealt with and left a message. He never responded so I called the main number for Alaska Home Fitness and explained that they never followed through with my appointment. The person that answered my call at Alaska Home Fitness acknowledged our previous transaction and scheduled me for an installation of the belts I purchased for 4/25/24 at 2:30. They never showed up. I gave them a call at 2:44 and asked if they were coming. The employee that answered the phone said his boss took his tools so he was running late and would be at my house between 2:45 and 3:00 . No courtesy call that he was on his way or running late, it took me to call him that he was even coming. I have never had a business not call me to confirm when they are on their way, this one did not. He showed up at 3:02 and didn't know what he was showing up to do. Unfortunately, I was picking up my son from school so my wife was the point of contact. She texted me that the employee did not know what he was at our home to do. My response was was: #$$%%@#?. He was at our home to replace the 2 belts I paid for many months ago and I had spoke with the employee who acknowledge the mistake. The employee that showed up said his boss never told him what to do and he would have to get back to the warehouse and look for the belts and call my wife back within the hour. He called back an hour and 22 minutes later and said he found one of the belts and would come over and install it. He showed up at 5:02 p:m and started the installation. He started installing the walking belt at 5:02 and never mentioned he could not find the drive belt that I paid for. About an hour and 15 minutes into the install I began to wonder what was going on because this was a simple walking belt replacement. The employee said it was a a tight space so it was causing him problems. It took me 30 seconds and I moved the treadmill into an open space. 45 minutes later (2 hours after he showed up for the 2nd time to replace a simple walking belt he came down the stairs and said the treadmill belt did not fit). At that point I calmly called him out for the whole circumstances and he just stared me down with dirty looks. I asked for his supervisor and he gave me the number to his supervisor. Turns out, his supervisor is the owner of the business, Alaska Home Fitness Equipment. Stay away from it at all costs. The guy called me back and said he was the owner, informed me that my treadmill was a piece of shit brand (Free-motion) and berated me for talking bad about his 19 year old employee. He asked me how old I was and told me it was weird that I would talk about not wanting a 19 year old to come back and fix the treadmill (I had told him I wanted someone competent to fix the treadmill, not someone who cannot even call me to confirm an appointment or measure a belt prior to 2 hours into the second trip to my home). He called me a tuff guy and said his only technician is the 19 year old and if I did not agree he was not going to fix my treadmill. I said I did not agree and he hung up on me. As a result, I have a treadmill that was actually in working order that I paid for 2 belts that is sitting in the middle of my exercise room with both belts removed that is now useless. Alaska Home Fitness is a business thtat you should run and hide from. I have never written a review for a business in my life prior to this one. I will be pursuing legal action against this business on principle alone, the couple of hundred dollars I am out so far means nothing compared to saving others from dealing with these crooks. Correction (THIS CROOK) , the owner of this business is a crook.

They have a great selection of elliptical's, bikes and climbers. Most are in stock, others can be…read moreordered and arrive in a couple of weeks. Richard offers outstanding customer service. Richard took the time to listen to what we wanted, and price point. He was able to answer all our questions to get the elliptical that was right for us. Did not feel pressure to buy a product. Very happy with our purchase.