I went to Cabela's today to return some rain gear. When I purchased this set there was a lifetime…read morewarranty, Garrett told me that policy changed a few years ago. He did request a manager to come talk to me and that was Kyle. These men were able to work with me on a solution and I upgraded my gear! I have to say these men were absolutely amazing with their customer service skills! Very kind and professional, this is definitely one reason to support this store! Thank you Kyle (manager) and Garret (front desk)

I always love Cabela's and I find the experience at all of their locations to be fairly consistent…read more this was no different and it's definitely cool to shop at Cabela's in AK. If you are a fan then there's not a lot I can say that will give you new information, but that's not a bad thing. We needed to grab a jacket for my wife because, even though it was the middle of summer, we have lived in Las Vegas for several years now and AK summer is about the smae as the dead of winter in our new hometown. We were able to find her a jacket in the bargain cave to wear for our week there and probably won't wear much ever again. this made us grateful for the bargain cave price. The employees were very friendly and helpful and the whole asthetic was awesome, as always.

I would give ZERO stars if available!!!!! Ordered a gun,…read moreadded to cart, paid for it, showed me expected pick up date. Got email saying order was cancelled due to insufficient inventory, YET they still have them available in Alaska. BREAKING NEWS: UPS and others ship World Wide. The "nice customer support person" told me I could go to Alaska to get it? WOW is all I have to say. I get that it was a clearance sale product, but if you advertise it, allow customer to purchase it, pay for it, you expect it to be shipped!!!

This store is the worst. I ordered a gun. They did not have it ready to pick up when advertised,…read morethen when I finally did get there to pick it up they said they had cancelled my order and refunded me without notice. I also never saw a refund. Wasted my time and I still haven't gotten my money back. AVOID. Full story follows... Ordered a gun on August 17th. I live 2.5 hours' drive away from the store. Estimated pickup was August 25. I had a trip to Anchorage planned for early September so it seemed like that was fine. August 25th came and went with no update. On the 28th I contacted customer support and they said the gun had arrived but wasn't ready to be picked up yet. My trip to Anchorage came and went. While there I stopped by the store but they said I couldn't pick it up yet... OK... Fine. I don't know when I'll be back to Anchorage, but whatever. Finally I got a notice on September 4th (11 days later than advertised) that my gun was ready for pickup. Well now I couldn't get to Anchorage for a bit. Should be fine right? They delayed me so they should be able to handle a delay from my end. I can't make it to Anchorage on the regular. I went to Anchorage today October 4th, to finally get my gun. I had multiple emails (the last from September 29th) saying my gun was ready for pickup. I go into the store and they couldn't find it. Then they told me that the order had automatically been cancelled because I didn't pick it up in time. They said I should have been automatically refunded. I hadn't. I also hadn't received any notice about this. I got a little heated and they threatened to kick me out of the store. Fine. I calmed down. I asked if the gun was there today. They said it was. I asked if I could buy it at the same price that I ordered it for (I ordered it on sale). They said they could not honor that. I walked out. I just got home from Anchorage and I double-checked my credit card and I still have not received a refund. They will be getting a charge-back from me as they have essentially ROBBED me at this point beyond wasting my time and being completely unhelpful in any way whatsoever. THIS STORE HAS THE WORST CUSTOMER SERVICE I HAVE EVER ENCOUNTERED AND I WILL NEVER SHOP HERE AGAIN.

Huh. What's not to like…read more There's a lot of one stop shop Save yourself a bunch of by making one stop right here Fairly knowledgeable adults instead of young kids who don't know what they're talking about It is a lot of proprietary stuff made in the orient If you tend to shop on Amazon, you might as well come here And actually feel and touch the stuff Even if you don't have something on your shopping list that you need It is a good idea come here and walk up and down every aisle To see what they have

I have to say....because of the poor customer service at Bass Pro Shop my halibut fishing charter…read moreis being cancelled for tomorrow. I received a call from the charter company that I was to go halibut fishing with on Friday in Ninilchik. The captain had to go to Bass Pro Shop in Anchorage to pick up a part or his motor but was certain we would still be good to go tomorrow. After picking up the part and returning to Ninilchik to replace the part it was discovered that the service tech had given the captain the wrong part. (7 hr round trip drive) The captain reached out to the parts dept and they said they had grabbed the wrong part off the shelf and had the right part. The captain then returned to Bass pro shop as they were going to leave the part in customer service for pick up. The captain arrived at Bass Pro Shop and the part was not left in customer service. (3 1/2 hr drive one way) Now the Charter for Friday had to be cancelled as he was going to have to pick the part up on Friday. This is very poor customer service. This is a VERY costly error. 10 1/2 hr trip.......no part, gas at $5 gallon loose a charter on top of it.......

I had some complicated needs for some specialty gear that I had left behind in my home state. B&J…read moreknew, understood and had every item I was looking for. Thankful for this store.

Me and my husband went today to get couple things for fishing and also to get my fishing license…read moreand the lady name Linda was so helpful and kind. She help get what I needed to get. This a great place to get stuff you need

Well we were in Europe this summer and this may sound weird, but we bought a custom wall rug. I…read morethought long and hard where I would get thread to hang a wall rug and all I could think of is braided fishing line. Strong and long lasting! When we lived in Florida, boating and fishing was a thing. So we always used to go to their stores. Lines, bumpers, anchors and chains, boating needs, always a great selection. I found 65 Lb Braid. Yeah that'll work on the wall rug we imported from Turkey. I don't think the rug will bite back! LOL!

Best service and most fun place to shop! Rachel is amazing and is always helpful, and friendly with…read morean Alaskan sense of humor! Thanks for always making my day better even when I'm paying for my boating mistakes. I'll be back and you should definitely check out their awesome selection of parts and accessories! Best in the State!

Lots to choose from. Friendly and helpful staff. Beautiful clothes, easy to get to. Reasonable…read moreprices. Clean store

Pretty ouch have anything you need in all sporty name brands. Came in to pick up a pair of xtratuff…read moreboots and they had ample sizes and colors to choose from. Great store for all of your needs.

I have a 6 wheeler and had a lot of questions about tires. They answered all of my questions and…read morewere very helpful. Wil definitely go back for tires and other things as I break them.

We visited the fish creek sales booth at the alaska state fair and my son purchased a sweatshirt,…read morewhile standing at the counter paying for the sweatshirt he put the size small sweatshirt (his usual size) on and it was clearly not true to size and very big on him, it would honestly take him two years to fit this 60.00 sweatshirt... wellllll they had finished the transaction around the same time! so we looked for a smaller size!!! there was NOTHING in his size!! We asked the cashier if we could get a refund and explained the situation and they would not do ANYTHING for us, didn't give a crap nothing fit!! ALL SALES ARE FINAL he says so we look for a sign that says that and bam a tiny little sticky note at the corner of the counter was there no refund policy! Now mind you we have spent 1000.00 over the years from them!! NEVER AGAIN! He found a sweatshirt hidden in the back of the rack finally, not his taste, still a little too big, but will work! it cost 5.00 less also... no gift card with 5.00 credit.. just a see ya later! would not recommend shopping here, completely in aawwweee of the lack of consideration to a loyal local customer unbeknownst to them!! By the way the customer was a 15 year old boy!! They can keep there overpriced merchandise, i'll be taking my business elsewhere! I would rate a 0 but that is not an option!!