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    Champs #14400

    3.0 (4 reviews)
    ModerateSporting Goods

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.3
    (6 reviews)
    6.2 mi

    A couple of days ago I went into the shoe department and had the pleasure of being helped by…read moreAntoine. He was professional and knowledgeable. In addition, he was also very personable and helpful. I really appreciated the extraordinary customer service!

    Dick's Sporting Good's website mailed Me security tagged products, so I called for help. I was told…read morewhen calling Dick's Sporting Good's website's number 1-877-846-9997 that I needed to take photos and email them as evidence or travel OUT OF STATE and return in person, while I'm legally disabled and mostly bed bound. As handicapped, it was challenging to take photos and email, but sent several separate email messages through Gmail account VERIFIED as SENT. The agent said they never received the emails with photos, so would only make a note "customer is working on sending emails" as now it's MY job after paying $100 to prove I bought what I did that's already recorded Purcahse history in Dick's database, online in their website, and in email. Dick's will go chapter 11 if doesn't offer better customer service. E-commerce, retail, and warehouse staff ALL need to be more detail oriented and help customers in a more timely manner with solutions. I got accused of shoplifting from an ECOMMERCE online mailed order with a device on it. I never was inside a brick and mortar store, this is how Dick's website works, You spend $100 then can't wear what You got unless want to get arrested for alledged shoplifting.

    Photos
    Security tag still on paid for merchandise
    Security tag still on paid for merchandise
    Idiots mailed $100 worth of products with security tag still on. Won't be buying from Dick's Sporting Goods again!
    Idiots mailed $100 worth of products with security tag still on. Won't be buying from Dick's Sporting Goods again!
    DICK'S Sporting Goods

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    Champs #14400 - sportgoods - Updated August 2026

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