PJ'S was awesome! I have to admit that I'm usually guilty of buying all of our sporting equipment…read moreonline, only because it's convenient. But my daughter needed new soccer cleats because her feet have been hurting, as well as some shorts that are part of her club's soccer uniform. PJ'S carries the shorts so we made a trip over there. The staff was all SO helpful! They went above and beyond to help my shy daughter with her cleats. First they suggested that for her foot pain, we may not need to spend money on new cleats after all- they thought she would find relief from a somewhat inexpensive pair of heel cups. It was so nice of them to be so honest when I was ready with my wallet open! . I decided to buy the heel cups and new cleats because her cleats are a little old. She had trouble finding some that fit and they must have brought her 20 pairs to try on, to make sure she found some that fit comfortably and perfectly. They were so kind and so patient! It looks like there won't be anymore online soccer purchases for me. We'll be back, PJ's!

I am a 'buy online' first guy but I have bought shin guards and cleats for my kid here because the…read moreprices were actually slightly less than Amazon and Dick's for the same item. On top of that, they are next to the Trader Joe's and Whole Foods I always go to, they have my kids' club team gear, and the guys who worked there actually recommended AGAINST buying a more expensive cleat for my kid based on her age and playing level.

REI in VA was awesome, Yes it looks like the same as everywhere else but must be the way REI hires…read morethe people. Joe was great, he measured my foot and gave me a lesson on shoe materials and I enjoyed the expertise he had in comparison to the other shoes. I was looking for a running shoe that was water resistant, we compared ON and Salomon. Eventually went with his recommendation with Salomon. The shoe prices are great only with REI membership which gives you a discount. I enjoy shopping at REI.

Came a couple of times for shoes. Tried on a pair, needed a larger size, and waited....and…read morewaited...and waited...and left. With 5 customers and 3 associates it should have been possible to get that box out of their storage. Total waste of time.

DICK's has been around since the late '40s, and they carry a great selection of apparel, shoes,…read moreaccessories, and outdoor items. We stopped by this Fair Oaks location to look for shoes, and we were impressed that they had a larger collection and also different styles of specific brands, compared to department and specialty shoe stores. It seems as every DICK's carry different styles, so be sure to check a few locations out. The staff here were friendly and sweet, and they had a great system of looking up the shoe and delivering them to you to try them out. There could be more seating area, as it was super limited, and there are various cashier points around the store for an easier checkout. Located at Fair Oaks, there's ample parking in the mall lot. +great selection of shoes and apparel +friendly service +located at Fair Oaks +plenty of parking in mall lot

Buy your item from their website NEVER BUY FROM Dick's. A store is only as good as its customer…read moreservice, and its entire success depends on the loyalty of its customers. For years, my family, friends, and I have been fiercely loyal to Dick's Sporting Goods. Whenever it came to sports items or fishing gear, I never even bothered checking other websites or competitors; I always went straight to Dick's and proudly recommended them to everyone. That loyalty ends today. Last night, I went to return a pair of shoes. Yes, it was past the 90-day window, but the shoes were completely unworn with the tags still attached. Any reputable store would, at the very least, offer store credit as a gesture of goodwill. Instead, Dick's policy is to buy it back at the lowest possible selling price, which feels like a complete rip-off and a scam to steal customers' money. To make matters worse, the store manager's behavior was incredibly rude, dismissive, and utterly unprofessional. Shocked by this treatment, I called their Customer Service line, expecting them to de-escalate the situation or at least apologize for the manager's misbehavior. Instead, the representative was completely useless. They didn't even care to ask which specific store location this happened at, offered zero help, and didn't even bother to apologize. This is, hands down, the absolute worst customer service experience I have ever had in my entire life in the United States. The silver lining? I also bought two pairs of shoes directly from the brand "On" last night. Due to this awful experience, I am returning the shoes I bought at Dick's, and I contacted "On's" customer service instead. "On" handled my situation beautifully, professionally, and resolved my issue with ease. My advice to everyone: If you want to buy sports gear, go directly to the brand's own website or store. Dick's doesn't give you any special discounts, their return policy for unworn items is a joke, and they treat loyal customers like garbage. I will never step foot in a Dick's Sporting Goods store again, and they have permanently lost my business.

Nice products but incredibly rude and unhelpful employees ... especially the frizzy haired short…read morewoman. She seemed annoyed when I asked for help and when I was making a purchase. She can definitely benefit from some training on customer service!

Had a great experience here--got properly sized and found the perfect pair of shoes in no time. Jed…read morehelped me out and was awesome--super helpful and friendly!

Exceptional service, personalized care, and quick communication. Bronson Lee, in particular, takes…read morematters into his own hands and truly cares about the customer. Located in a different state, I purchased a pair of shoes from their e-commerce site. There were some issues with the shipping, and Bronson & Jenna ensured that these issues were resolved. They did this without me even asking. I will only be buying running shoes from this company moving forward.

PR Running is a great running store in the heart of Vienna. They have a wide selection of shoes to…read moretry on, amongst other running clothes and gear, and they also offer a Volumental foot scanner to accurately measure your shoe size. I would definitely recommend visiting if you're looking to get new walking/running shoes!

This store is all about biking, skiing, and snowboarding. I've come here a couple of times to get…read moresome parts for my Trek bike, and they carry a lot of the hard to find parts and accessories. I discovered today that they even have a monthly free bike clinic, where their bike mechanics will completely inspect your bike for safety and wear and tear issues. If I was really into snowboarding this is the store I would come to ship. It's like a snowboarder's paradise here. The store is also open 7 days a week, and there were a handful of associates ready to assist me when I showed up. I wish they had a store like this in Fact but luckily this store is located pretty conveniently in Falls Church. I am sure I will come back again before the summer is out.

I wish the Chantilly location was still open, but the service at this location made the drive worth…read moreit. I went in for some gloves, a new pair of goggles and a few other odds and ends and the sales staff was really prompt and helpful and I was in and out quickly.

I don't know why this Walmart has such negative reviews. Every time I come here, it is a great…read moreexperience. This is the closest Walmart to me and I've been coming here for years. Parking is very easy and ample in their parking garage. The whole place feels new and very clean. In the few interactions I had with floor associates, some didn't speak enough English to help me. I just found another associate and was able to solve my issue so it was fine. The other patrons have been the most normal/decently behaved that I've seen for a Walmart. Everything seems to be stocked decently well, and it is a easy shopping experience.

Well, I drove 30 minutes to go to a Walmart Supercenter because I needed a large selection of…read moreitems. This is more of a LaCroix Walmart. It has a suggestion of items in each department. If this is a Supercenter, than I'm a supreme being because this was a shell of a Supercenter. Whoever named this Walmart a "Supercenter", is probably also "well-endowed" and you know what I mean.

Located next to the REI at Tysons with plenty of parking options. I signed up for their annual…read morecheck-up fitting event and it was well worth the time! My fitting expert was Gary and he was spot on with his recommendations during our session. My goal was to verify my iron fitting along with shopping for a driver. He was very professional and at the end, I believe to have found my next driver! The session last 45-minutes, which was more than plenty! Now for the shopping experience...they have a wide variety of selection from clubs, clothing, bags, shoes, etc. They are currently running a huge end of season sale as well, with some amazing deals from their 20% off all GFore shoes to buy 2-get-1-free event. This is an amazing store for all your golfing needs. Will definitely be back again. Enjoy!

What a huge store with so many great finds! They have a whole room in the back for preowned clubs!…read more There was a wide selection of everything you need, but I'd recommend making sure you have the time to look through everything! The store is at the back side of the building, and the parking can be tight but if you're an avid golfer, it's a gold mine in the area!

I've been considering custom orthotics for quite some time; however, due to ridiculous mark-ups…read more($300-500), thousands of mixed reviews, as well as a ton of unanswered questions, I decided to check out Road Runner Sports, mainly due to a friend's recommendation. After the fit finder evaluation / thorough consultation (with Ria), I decided to mold a pair of $99 R-GEAR custom insoles (supreme arch support, maximum shock absorption), test them out (in-store), and bring them home. My FSA card didn't work at the register. Instead, I paid with my CC and submitted for reimbursement, which I received a couple days later. 90-DAY PERFECT FIT PROMISE - you get 90 days to give 'em a test run!

My husband and I went there last year, both bought new sneakers, new socks, and custom insoles. We…read morejoined the "VIP program". We moved about 45 minutes away this past fall so when our vip membership was going to renew we cancelled it. After cancelling the membership we received a flyer in the mail and an email saying we had about $50 in rewards to use. Neither the flyer nor the email had any precondition for using the $50 reward for a very large purchase we had already made. I drove 45 minutes to the store to use the reward and was told that because our membership lapsed, we could not use it. I showed the sales employee the email I received saying the reward was available and there was no expiration date or precondition to use its. He said to call customer service to help me. The person I spoke to in the phone was entirely unhelpful. She saw the email and literally admitted that the email did not inform me I had to be a member to use it but said there was absolutely nothing she could do. I said there was, she could simply honor the $50 reward I already earned. She told me only the store could do that and the store told me only customer service could do that. I wasted 2 hours of my day, valuable gas money, and was completely screwed over. Extremely disappointed.

This store is the highlight of the Mosaic District area. I have come by here several times to pick…read moreup last minute items or snacks for road trips. Target is located right in the middle of the Mosaic District. You can go around to restaurants, shops, and come here for your groceries. This location is a one place stop for all your shopping needs. I usually stay at the hotel down the street. This place has been a great help whenever I am in town. Everyone is super friendly and everything is easy to find. On the first floor there is a gelato shop which always has long lines. On the other side there is an entrance to Rasa. You can grab a quick bowl of Indian food to fill you up. If not, as soon as you go outside there are several restaurants filled with large crowds. This is a fun place to hang out. The Mosaic District is a great place to spend your weekend. I love this place and make sure to come here whenever I can.

The two employees intentionally misrepresented themselves by claiming they did not work at Target…read morein order to avoid assisting customers. Believing what they told us, we walked away. Shortly afterward, we overheard them laughing about the fact that we had believed them. This behavior was highly unprofessional and demonstrated a lack of honesty, respect, and customer service. Customers should be able to trust that employees will provide accurate information and assistance when needed. If employees are intentionally misleading customers and then mocking them afterward, it reflects poorly on the store and the Target brand. I hope management investigates this incident and takes appropriate corrective action to ensure customers are treated with professionalism and respect.