10/10 overall. Got…read morehelped immediately by Mason (ended up being my cashier) and other guy employee (Didn't get the chance to get his name but super tall, pale, brown short hair, super nice like mason!): Both super nice and extremely helpful which was very nice since I hadn't been in the store for over 3 years and needed help with getting what I wanted. Selection was great other that not having my size in many shoes but that's ok!!! And understandable!!! Overall great, super helpful, spent a certain amount and ended up getting a card for $25 with my next in person purchase which is so nice and definitely will be using soon! Great place to shop and definitely recommend. All the employees are great and deserve the recognition for being amazing.

I saw this tall cute guy there and I'm giving a review in hopes that he'll notice me :)read more

beautiful pieces and very sweet staff clothes are of great…read morequality and unique I adore the shirt i bought

Omg the service Victoria gave me to help with last minute birthday gift late at night was…read morephenomenal! Plus I got a birthday discount! I left wanting more. Cute spring outfits. Definitely trendy spot. I really wanna come back for a gold chain neckless. Prices very but I got a discount so my word don't count. For a pair of sunglasses and earrings I spent like 36$.

First and last time in this store. Poor customer service- It is clear that they are used to…read moretreating people of color with complete disrespect. After being followed around the store for the first 10 mins I tried to ignore the behavior and go try on the items I had picked out. While in the dressing room trying on about 7 or 8 items and changing I was repeatedly asked to give back the items that I did not want. I had not even made a decision-I was floored that in the middle of me trying on clothes-she wanted me to open the door and give her shirts/shorts back that I hadn't even made a decision about. I did not get to even finish trying on the clothes before giving up and putting my clothes back on. At no point did I feel welcomed or valued as a customer. She showed complete lack of respect for my privacy in the dressing room and basic courtesy. I am sure I am not the first person to be treated like this at this location but I do hope that I am the last. I went right next door to Banana Republic and had a wonderful experience. Please do not shop here -there are other locations that will treat their customers this way.

I typically don't review chain stores, but the customer service at The Buckle is above and beyond…read morefabulous! I visited this store a few times to purchase two pairs of jeans. The first visit, I was assisted by an amazing rep that helped me with jean selection, and fitting; she was so helpful, patient, and kind. The second visit I dropped off a pair of jeans for altering that I had shipped to my house. It was a different rep, but once again, there was the same patience and kindness. Fast forward month to today, I picked up the last pair of jeans I dropped off for alterations, and the rep was once again, nothing short of wonderful! I explained my jeans were probably long overdue to be picked up, but she went in back without hesitation, the rep reappeared with a smile and my jeans. I felt bad that it took me so long to get back to the store, but The Buckle treated me remarkably each visit. Now, here's the reason for four stars versus five. The jeans are very comfortable, but very trendy. I really need a "nice" pair of dark washed jeans, and The Buckle was unable to deliver. I know it's the current style, but I just need dark washed jeans without holes or bling.

GREAT experience on 2 recent visits…read more Last week I went to select a tuxedo and Natalia helped me pick one out one in about 10 minutes. Almost perfect fit. She knew right away where to search and what to show me. Can't say enough about Natalia. Today I went back to alter pants to fit (they come in one length ana they do your alterations for you ). I was hoping that Natalia was going to be there again I soon met Andie She was just as amazing!! I brought my shoes for pants fitting to measure. Also a long tie my daughter wants me to wear at her wedding. I wasn't sure if I would like the long tie look or try some bow ties out. Maybe a cummerbund?? Andie helped pick out several options in 5 minutes and helped me try them on. All while she measured for pants length and had them hemmed at the same time we were trying options. Jacket is perfect fit now, pants perfect fit now, and tie worked out. Thanks Andie and Natalia for a great experience. I would recommend Savvi and their team to anyone.

Got fitted at the alton location and picked up at the south county location. While getting dressed…read morethe day of the wedding I noticed that the groom and all the other groomsman had brown shoes and I was given black shoes. Just returned the suit and asked the lady at the south county location to make it right and it just wasn't her problem, blamed it on the other location even though they had other suits for the wedding at this location. Unprofessional, hopefully wont have to deal with them again.

They have affordable fashion and great looking womenswear! I love their dresses! Beautiful clothing.read more

I love this store! Bebe has been my all-time favorite retailer for about five years and this store…read morehas the friendliest staff. Lindsey is one of the managers I often see while I am there and the sales associate who wears the California necklace is also very friendly and helpful. I am a bargain shopper and I never get anything but kindness from the staff as I hunt for good deals. Snootiness is not an issue here! The staff at this particular location are excellent and helpful. The brand itself caters to the more curvaceous body type that is hard to find a good fit for at places like Forever21. The price bracket is a little higher but the clearance often has additional 50% deals going on that make it very affordable for me. I love me a good bebe sale!

This is a local clothing store that I wouldn't have even know about until our Run Crew did a collab…read morewith them and glad they did. The material is really nice and a good variety of clothing. From shirts, hats, shorts, jackets and much more. Now it is a little higher price but that's expected from a local clothing brand.

Okay I know darn well I had no business going in a sneaker store. But I just couldn't help it. I…read morehad to see if I could catch a deal while visiting family in East St. Louis. I notice a new DTLR store in the corner of a small shopping plaza next to a grocery store. I Busted a u turn and came in. I wasn't greeted immediately. And while looking over sneakers they had on sales, it took a minute for someone to come over and ask if we needed any help. It was only one other couple in the store at the time. So! After looking for about 10 minutes I had to go to the counter and ask for help. Soon after Ms. Shirley came from the back to assist us with trying on some sneakers. She was very nice and patient with us being undecided about what we wanted. I eventually chose one pair as well as my boyfriend. Checking out I had to ask if they gave military discounts. Shoot...... I try get as much discount on anything I can. I don't know the gentleman's name who checked us out but he was great also. I just hope this store last in this area. I can see there are more stores coming back to East St. Louis sense the last time I came back. It's not a lot to choose from here. But when I visit I "TRY" to buy something from the neighborhood stores. I recommend buying here.

Well lit building and spacious. Spring clothes inventory has arrived. They have plenty of light…read morelinen pants and colorful items to browse through. There is a nice size clearance area . Fitting rooms are available. Staff friendly. Cute accessories as well. Pretty pricey so check clearance first if you're shopping on a budget:)

I've always had a difficult time finding jeans that fit me correctly. I went in (with no hope) to…read moreAmerican eagle to find some jeans for work - I was about to give up when the employee Ryan suggested the curvy jean line. THE BEST JEANS EVER. Finally something that fits!! Ryan was so helpful and patient. Working in retail myself for years, I've never seen such quality and kindness from an employee! He's the whole reason I found the jeans at all. I ended up leaving with FIVE pairs!