Absolutely fantastic office, doctors and staff. We brought both of our boys here over the years…read moreand was able to get urgent appointments whenever needed. Highly recommend this pediatric office. Teresa was our kids favorite. ...Kyle and Valerie

To begin with their customer service sucks. We are new parents and we want the best care for our…read morenewborn child and we did not get that feeling. Going somewhere else.

My two kids were sick so we booked for a Saturday appointment to rule out anything ominous. Cindy…read moreBesch was our provider and she was amazing. My eldest was petrified of the doctors after previous bad experiences but Cindy made her feel so comfortable and cared for. My eldest co operated and stopped crying while Cindy helped her do all the appropriate tests. Cindy is the highlight of Desert Shores. Wish all providers were as kind and patient as she is with kids. I have to deduct a point as we incurred unexpected charges for "early office hours" on both girl's accounts. Kind of annoying seeing as they open as normal office hours and the Saturday appointments aren't advertised as anything different.

Another clinic! Most are nurses not doctors and they are definitely out to turn a profit instead…read moreof having the best interest of your child. The problem is the doctor that founded the practice. She doesn't care about anything other than profit. Trust me go somewhere else! I appreciate the polished response but clearly the 3.5 stars speak for themselves. Your policies are a reflection of your need to profit, not provide care. Trust me, there are better offices and doctors that actually care and your practice is not one of them!

I was recommended HH by another mom and I'm so thankful! Our pediatrician now requires the current…read morevaccine schedule, so I immediately started looking for someone else we could bring our daughters to. Jill came to our house after our 2nd daughter was born for her first wellness check and it was so nice being at home, without the stress of an office visit, especially during flu season. Then today, we established care for our oldest daughter because of an earache. I reached out to HH at 6:30am, Jill responded almost instantly and got us scheduled for that afternoon. She thoroughly examined our daughter while patiently listening to all the stories she had to tell. Jill is wonderful and it's just so nice having her come to the house. To not be given an ultimatum about vaccines is an added bonus. Choose Jill for your kiddos! We also look forward to her new office opening in September.

Amazing experience, my son was experiencing a lot of pain with earache symptoms and happy hearts…read morewas able to save the day same day. My son really enjoyed having someone come to his home. Thank you happy hearts

Don't dare question Dr. Keane on Vaccines or even ask "hey, what's this one for"? She didn't like…read morethat. I never said I didn't want to vaccinate, but did have some questions and wanted to genuinely know what vaccines are for what. Won't be going back.

We just moved from CA to AZ and were recommended to this place by a Facebook mom's group. This…read moreplace did not disappoint, from booking our appointment to checking in to our visit, everything was so easy. Everyone was very kind. Dr. Stevenson was a great with our son, good listening, thorough check up, all went well. They also give the kids a free cookie card to the shop next door after their visit. All around we had a great experience.

We have had amazing care at all the visits. It is easy to set up sick appointments and are able to…read moreget in quickly. The staff and doctors have been caring, answer all the questions, and are very kind to my child. I would recommend this facility to everyone.

Quick and easy to be seen for tongue tie. Very thorough aftercare and follow up. Enthusiastic…read moredoctor and nice facility

So my favorite story is when Dr. Q did a nutrition panel for my highly asthmatic/allergic kid, made…read moresome recommendations, changed some.dietary things and then he grew over a foot over the next summer and the majority of his allergies and food sensitivities dissapeared. But theres also the one where Dr. Chung helped my mom get off of I think 4 different medications and avoid a dreaded hip replacement surgery. But i think the strongest recommendation comes from the fact that I have insurance with a zero dollar copay, and even though vital shift does not take my insurance, I still go to Dr. Q to get my recommendations, Treatments and consultation, and then I go to my pcp and tell them what she said. Strongly recommend!! Naturopathic medicine works and is the root and fundamentof modern alopathic medicine. Find a trusted provider and Dont let the industry surrounding it make you forget that!

This is a great office. Dr Chung has been amazing and all the staff are friendly and knowledgeable…read more I haven't fixed my health issue yet but I've been to 8 different doctors about it and this is the first doctor who has cared enough to work through the issue with me. She's provided so many great ideas and I feel like I finally found someone who really cares and won't give up.

We have taken our son to Dr Curran and Dr Aaron his whole 16 years of life. They are both top notch…read moredrs and we plan to stay here until our son ages out.

Dr Curran and NP Emily are both fantastic. Started at this office about a month ago with our…read morenewborn and are very happy with them!

I've had a mixed experience with Hip Kids. While Dr. Guzek is fantastic, the office itself is a…read morecomplete nightmare. It's nearly impossible to get a check-up appointment in a timely manner--every time I've tried, the earliest available slot is at least two months out. For basic, routine care like a check-up, that's simply unacceptable. To make matters worse, this is the third year in a row they've scheduled a vaccine appointment for my children, only to later inform me that they don't even have the vaccine in stock. This year, they confirmed the appointment just the day before, and I even took time off work to make sure I could get there. I showed up, only to be told once again that they didn't have the vaccine and I had wasted my time. The lack of communication and professionalism is absolutely frustrating.

In regards to yesterday's visit, I am happy to be discharged from this office as I was not…read moreexpecting to return. Dr. Guzek was completely out of line by not even giving me the opportunity to ask questions about the vaccine topic. She IMMEDIATELY shut me down and spewed her political views and threatened me and my children that we were going to be "the first to go since we're on AHCCCS". NO ONE in a "professional medical position" should ever mix personal political belief with medical opinions or advice. I was absolutely floored with my experience and was very quickly dismissed by her after her meltdown about "the next administration and RFK jr.". To add, I never once asked her for ANY of that information or her opinion.. simply just stated that my partner and I were interested in spacing out or pausing on vaccinations/ boosters for a bit until we decided if we wanted to proceed. All in all a very horrible experience and one I hope she can learn from. I've worked in professional settings and I could never imagine doing that to another person.

Been coming here for 14 years. Picked this office when I was 8 months pregnant with my daughter in…read more2010. Really liked getting to know dr Pendleton by the time my son was born in 2013 i thought we would have had a closer relationship with the medical staff but soon after they started getting bigger and bigger and we haven't seen de Pendleton in years. I do love the other doctors and NPs there but it can be hard to see the same person every time which makes it hard to get comfortable. I would still recommend the place every single staff member has always been patient and caring and respectful. Cannot say I would change anything except the wait times and the phone doesn't get answered as quickly as it used too which makes it frustrating but it's not a real problem. I would definitely recommend. Also I saw one review saying that they forced vaccinations and that was never my experience.

Excellent care provided by this office. Fantastic staff, wonderful knowledgeable providers and…read moreclinicians

I have been coming to this location before it was part of Phoenix children's and I have to say I…read morehave an amazing experience every time. The staff is very friendly which is important when dealing with children. There is also a front staff member named Ganine that is absolutely amazing. She is so helpful and doesn't mind taking extra time to get information to me. I feel there have been so many times when I arrived worried about my kids and she has honestly set my heart and mind at ease. She will never treat you like an annoyance or like your questions don't matter. I appreciate her so much and hope she stays forever!!! Overall top notch service. *Uploaded to google but had to add here as well

Nice Doctors, but not very timely appointments. All paperwork was completed online and we showed up…read moreearly and still had to wait 45 minutes.