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    CHANGE

    4.9 (54 reviews)
    Open 9:30 am - 8:00 pm

    By appointment only

    Updated 2 weeks ago

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    Recommended Reviews - CHANGE

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    Reviews With Photos

    My lashes are always on point!
    Chef Vira E.

    Amazing work and friendly technician. She's the best! ...and she plays good background music!

    Hybrid set
    Jayvell B.

    Rachel has been my go-to for lashes. She's great for accommodating last minute appointments, which is great for anyone who need a bit of last minute self care (like me) - Thank you Rachel for your hospitality and service!

    My new eyebrows
    Ivy C.

    Wow! Rachael is so friendly and nice my whole experience there was excellent. She was very patient, detailed oriented and professional in designing my eyebrows based on my facial features. The eyebrows were done to perfection, absolutely lovely!

    C curl , 11 mm

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    2 years ago

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    3 years ago

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    2 years ago

    The best lash service in the bay . quality and professional . Love getting my lashes here

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    Photo of Sharon W.
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    3 years ago

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    Photo of Shannon H.

    Shannon H.

    Helpful 4
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    3 years ago

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    Photo of Shannon H.

    Shannon H.

    Thank you lana , welcome to visit again next time

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    3 years ago

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    Shannon H.

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    3 years ago

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    3 years ago

    great customer service and excellent quality. I've been going to change since last year and I love my eyelashes extensions

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    Shannon H.

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    Photo of Anna A.
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    3 years ago

    I really enjoyed the service and had a relaxing time while Rachel did my lashes. They look wonderful and natural! Thank you!

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    3 years ago

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    Shannon H.

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    3 years ago

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    Shannon H.

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    3 years ago

    I was very pleased with my lashes! Rachel was the absolute best! Will definitely be back :)

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    4 years ago

    She is Professional and good service. Recommend for here . She can make beauty eyelash for you

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    Page 2 of 2

    CHANGE Reviews in Other Languages

    Ask the Community - CHANGE

    Do you do foreign fills?

    Hi love, we do foreign fills , please go to our website for detailed prices, because depends on what set you want:) Hope you have a great day

    Hi Lovelies, what are your prices for monthly retouching?

    How are you dear, for monthly,We usually charge the original price after one month, but our store will still give you a discount. If you are interested, you can contact us for consultation. Hope you have a great day

    May I know the price for lash extension?

    Hi dear, Classic set is $149… 

    Don’t See Your Question? Ask Away!

    Review Highlights - CHANGE

    I'm very particular about my lashes and always want an extreme cat-eye look, and Rachel nails it every single time.

    Mentioned in 34 reviews

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    Lisa's Lash

    Lisa's Lash

    4.6(151 reviews)
    1.5 miMarina/Cow Hollow

    I'm so happy with my hybrid wispy cat-eye lash extensions from Sophie at Lisa's Lashes! I showed…read moreher an inspiration picture, and she not only followed it exactly, but customized it perfectly to fit my eye shape and size. She really paid attention to detail. Sophie did an amazing job -- my lashes look beautiful, wispy, and flattering without being overdone. She's truly talented! A little pricey for me, but honestly worth every penny. Highly recommend Sophie if you want lashes that are customized and professionally done!

    I have been a loyal client of Lisa Lash for quite some time, and I have spent a significant amount…read moreof money there over the years. I typically pay for the full service and also leave very generous tips--often around 40-45%--because I truly believe in appreciating people who provide excellent service. Unfortunately, despite being a loyal and respectful customer, my overall experience with the business has become increasingly disappointing. The biggest issue is the customer service outside of the actual appointments. Whoever is responsible for responding to client messages and handling appointment scheduling comes across as unprofessional, dismissive, and at times disrespectful. Booking appointments or communicating with the business often feels frustrating rather than welcoming. A business that depends on repeat clients should treat every interaction with professionalism and courtesy, and that has not been my experience. Another concern is the inconsistency in the quality of the lash technicians. While I have had wonderful experiences with a couple of them, several others have been surprisingly rude and lacked the customer service skills I would expect from a luxury beauty business. On two separate occasions, lash technicians pulled on my natural lashes hard enough that it was painful. Instead of apologizing or checking to make sure I was okay, one technician raised her voice and told me not to move--even though I had not moved at all. That interaction left me feeling blamed for something that wasn't my fault and made an already uncomfortable experience much worse. A simple apology and kindness would have gone a long way. I do want to recognize the technicians who consistently provide exceptional service because they deserve the credit. Sophia and Selina are outstanding. They are professional, gentle, highly skilled, and always make me feel comfortable. They take pride in their work, communicate respectfully, and provide the kind of customer experience that keeps clients coming back. If every technician and staff member reflected their level of professionalism, this would easily be a five-star business. This review is not meant to attack anyone personally. It is honest feedback from someone who has invested a lot of time and money into this business and genuinely wanted to continue supporting it. Excellent technical skills are only one part of running a successful beauty business. Respectful communication, professionalism, accountability, and making clients feel valued are just as important. I sincerely hope management takes these concerns seriously because there is tremendous potential here. Improving client communication, providing additional customer service training, and fostering a culture where clients are treated with respect would make a significant difference.

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    Lisa's Lash
    Lisa's Lash
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    CHANGE - eyelashservice - Updated September 2026

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