I had a very positive experience here today. i was a bit nervous as I hadn't been for a teeth…read morecleaning since pre-covid. Charity, my hygienist was just wonderful--kind, comforting, and incredibly good at what she does. The dentist, Dr. Devereaux, was thorough and quite professional. Even the receptionis/ scheduler was lovely and kind. Call Definitely a 5 star experience! K. Kennedy

Dentistry is big business I get it but customer service is huge. Dr. Zia had the nerve to blow me…read moreoff for weeks and then finally follow up with a 7:30pm call on a Sunday night to tell me that my implant is going to cost $2k dollar more than what we originally discussed. She tired pressing me to make a decision b/c she was going on vacation. Please if you don't have to go here please don't. I can't say anything else was wrong but Dr Zia is absolutely horrible. I hope others don't have the same experience by all means I'm very upset at the service.

I was back visiting in New Haven and...lost a crown! :(…read more Here was the great news: Lumos was my old dental practice when I lived there...and even without knowing that, they had me in first thing to get it repaired. Cost was reasonable and the dentistry was ARTISTRY. Any time, any time. Wonderful service.

During my life, I've been exposed to a lot of radiation. I've had interventional fluoroscopy and CT…read morescans performed multiple times. Because of this, I try to limit non-essential radiation exposure. I went to Lumos to get my teeth cleaned. The dentist told me that I needed to get an x-ray first, which I declined. Then, she didn't ask why I declined, she didn't ask whether my family has a history of radiation-associated leukemias, she didn't ask whether I was on immunosuppressive medicines that could make me more vulnerable to radiation. The dentist didn't ask me anything. She rudely told me that I shouldn't come to Lumos. The entire process felt disrespectful and dehumanizing. I would recommend against coming here.

If I could rate negative stars I would. I went in for a routine visit that resulted in two fillings…read moreon my right-side molars. Shortly after, I experienced severe cold sensitivity and pain when chewing. I returned twice between July and October and was only told the tooth needed filing and to try Sensodyne - no further evaluation was done. I eventually sought a second opinion, where X-rays showed the filling was not sealed properly and decay had not been fully removed. The filling had to be redone, and I later needed an emergency root canal after my bottom molar died and caused a systemic infection. I will now also need a root canal on the top molar. Neither tooth caused issues before the original fillings. I've been a patient here since childhood, but this experience has cost me over $4,000 and months of pain. I do not trust the quality of care and cannot recommend this office.

This is one of the BEST dental practices, and I really mean that. I moved away from Connecticut,…read moreand they thought I went somewhere else in Connecticut. The problem is, when I went to retrieve my dental records, THEY REFUSED TO GIVE THEM TO ME. This was quite a problem for me, extremely frustrating, and the new dentist had to be able to figure out everything. The records were promised to me at first, and they sent an X-ray and the rude office staff said "that's all you're getting, that's all we have to do," My teeth are quite complicated due to surgeries. The office manager was unavailable many times, and never returned phone calls. After this horrible situation, THEY ARE GETTING A ZERO RATING. Reported to The American Dental Association who were also USELESS. Be very careful here. 0 STARS FOR DIFFICULT PEOPLE

Everyone seems nice, but I think the younger doctor needs more practice. She grinded my teeth, just…read moreto fit what she added to my other teeth. Instead of fixing her work, she ruined my teeth that didn't need any work done to them. She lacks patience and skill.

If you are anxious/stressed about dental visits, this is the place to go. The staff is incredible;…read morethey are all professional and efficient; to be honest, their hygienists are all top-notch. I started going here after a long time of avoiding dental visits ( don't do that! ). Dr Borecki gave me a great recommendation for Invisaline, and it worked out wonderfully for me. The staff doesn't try to 'sell' anything, they offer honest opinions and let you figure it out from there. I would recommend this practice to everyone. They are largely successful, and appointments book out about 6 months (if you have open availability, they will fit you in based on cancelations).

Dr. Bill Markantonakis,…read more Truley a great dentist-he stands far and away the best in the State of CT. He shows compassion and concern for his patient's needs, great expertise and professionalism. Dr. Markantonakis take pride in his work, and I personally would recommend him-as he takes care of your needs. Dr. Markantonakis is the Best!! James C.

Great experience. The staff are amazing. They explain everything, are constantly making sure your…read moreok during the procedure. Their bedside manner is excellent. Highly recommend.

I developed a slight tooth emergency while visiting Guilford. Rather than waiting until I got home…read moreto fix it, I called Shoreline, and they were able to see me the same day. Everyone there was so kind, pleasant, and professional. They took care of my problem and left me smiling. Very reasonably priced too. I may need to abandon my other dentist. Highly recommended!

Wonderful staff and welcoming all together. Highly recommend this practice, if kind professionals :)read more

I first called to make an appointment with his office and never heard back from them. I followed up…read morewith them a week later and they were confused why I never heard back. I met with the doctor who spoke to me like I was a child and never made it clear that I needed to return to complete the work that he was suggesting. I called two months later and was told I needed to come in for a consultation. I was recommended him by my dentist and knew that there was communication between the two of them but did not convey to me a plan. I still have not heard from his office about an appointment that they were looking to schedule. I'm way too frustrated to ever see this guy again.

I have ONLY good things to say about this practice. Dr. Moran is totally committed to periodontal…read morehealth. He is adamant about flossing & brushing. He is frank, honest and thorough. He's not there to placate you. I believe he has saved my oral health and teeth. He put me on the right (the only) track. I visit him TWICE a year because of the positive results. The office staff? AWESOME. I have NEVER had any problem or been rushed or pestered regarding cost. Yes. Christie does get busy. She's answering the phone, making appointments and answering questions. She does it all...WELL. I am lucky to have them all. Joyce

I set an appointment to have a root canal done and verbally requested a pre-authorization to be…read moredone and I even sent in an initial down deposit of 80% in good faith. One day before the procedure, I was told there would be a balance due of $130.00 and that was paid. One month later I received a residual bill in the mail for $100.00 and after I spoke with the insurance company I was informed that they never submitted the pre-authorization request. They never took that extra step for me the customer as I requested, I was told by Advanced, that they're not required. I will absolutely never use this team ever again.

I had a root canal done by Dr.Chasen today. Great experience he's very thorough and I like the way…read morehe explained everything. He made me feel more comfortable in an uncomfortable situation. I would definitely go back to him if I need another root canal.