I have been working with the New Haven Dental group for almost 3 yrs now and the care I have…read morereceived as been top notch! The office is very clean and comfortable. I'm never too cold or too hot. The staff is friendly and welcoming! The atmosphere makes you forget you are at a dentist office! Scheduling appointments is super easy and the reminders are helpful. Dr Kern is the best dentist I have ever had! I have never felt any pain and she always explains things in terms that any patient could understand. She always asks how I am doing and remembers updates from 6 months prior. Elizabeth is the best hygienist! It's the little things like remembering the water setting that are most comfortable during my cleanings. 10/10 would recommend!

I've been going here for over a decade. Front desk can be a little rough around the edges. It's…read moregotten a little better given a lot of the forms are online and there is less interaction. The hygienists are for sure kind and attentive. Drs spend 2 -5 minutes with patients. Last visit was super shady. First, I filled out the paperwork with medical information - totally appropriate for 6 month visit. None of my information has changed. AND THEN I was told I was required to complete an identical medical survey for a private company to access medical records that sold products for sleep apnea. I was told patients could leave the office without completing it by the front desk- totally unethical- there should have a been a disclosure form available around transparency and consent. As a medical provider, I was disgusted by their ruse and will not be returning. The overall care is adequate, but administrative practices are suspect.

Had an appointment today for a consult as I was sent by my primary dentist…read more Had questions about the amount of information and the type they were requiring on their forms so called them the day before. Office staff person was argumentative, constantly interrupting me, didn't listen to my concerns or clarify reasons why certain information was needed - like, why do you need both me and my wife's SSN? It was just a terrible experience trying to get simple answers to simple questions. Went to the appointment anyway. First person at the desk was kind enough, but didn't take long before the person I'd spoken to on the phone inserted herself into the conversation, took charge and immediately went into the same act of interrupting, being rude and difficult to deal with. Needless to say, the dentist office didn't get my business. I left and drove over to my dentist to complain about the situation and get a referral to someone else. I really don't care whether these people are good dentists. There are a lot of good dentists capable of giving a second opinion on something. But if you shouldn't have to put up with being treated rudely to get it. These folks lost my business before I ever sat in a chair.

I wanted to get an implant for a front tooth that I lost. A previous dentist wanted to do a bridge…read more I was fortunate to be referred to Dr Weiss from my family members. I got my implant surgery on 9/10/2024, everything went well. This is a great practice both on behalf of the doctor and his staff. Every person here has been the utmost in congeniality, knowledge and professionalism. I highly recommend this practice.

I waited for 2 hours the first time and left. I couldn't believe how many ppl he had in there. I…read morecannot believe this Dentist is run so poorly. Incompetent ppl! Careless cold cruel. Pulling teeth out nothing caring how its replaced. Stop jamming that dirty little office with tons of people and maybe you can do better work. You are clearly not to concerned with your image.

Overall, a bad experience. My first cleaning was done poorly. Felt like a nail tech was prepping my…read moreteeth rather than cleaning my gumline. Didn't record my pocket health even after I inquired. The hygienist continued against my protest and inquiries. They told me "Everything was good" after my x-rays. I told them it was not. I was gaslit for weeks about tooth pain and migraines. They told me to see my PCP who referred me *back* to my dental provider. I returned because my face was swelling, and I knew whatever was wrong wasn't right. They told me to floss and use an electric toothbrush. No x-rays. No emergency exam. No option to yank my tooth. Nothing. Just go home and floss. Ok. I called *again* because things worsened. The receptionist told me to see a TMJ specialist that my insurance would cover. They declined to refer me to this specialist and continued to repeat "call your provider to see who is in network". No sense of urgency. No option. No way to see the dentist so that he could refer me. They told me to wait four months until he *would* see me again. And then they said they were booked out five months. So, which was it? They claimed that I couldn't pay out of pocket, but the truth is that Chapel Street (and other facilities) discriminates towards those of us with Husky Insurance. No way that any ethical practitioner would see my x-rays and send me on my way without a treatment plan. I'm not a trained professional and I knew something wasn't right. I wouldn't recommend that anyone go to them. If you're in pain, go to a reputable place and ask for a payment plan. You'll regret letting them near your mouth.

I was getting a $16,000 quote from my Periodontist to replace a molar. I made an appointment at…read moreColumbia dental in New Haven arrived at 11 o'clock was examined by a very straight shooter Periodontist and walked out in an hour and a half with an insert for $2600. Granted this portion of the work is only a part of what the total bill will be, but it is estimated that the complete bill will be around $7000. The atmosphere may not be she she but the level of competence was unparalleled. I highly recommend this dental practice.

Columbia Dental is the worst service of any company I've ever dealt with. I finally received my…read moredentures in January, the lowers broke in July and they refused to fix them unless I paid $250. The dentist accused me of lying and the dentist and receptionist sent me to another dentist. DO NOT GO THERE.

My whole family has been using Dr. Plachtyna since I was a kid. None of us have ever had anything…read moreother than a great experience. Obviously, going to the dentist isn't fun, but Dr. Plachtyna and his staff have always made us feel welcome, and are very good at alleviating the nervousness that inevitably comes with having people stick sharp metal hooks in your mouth. Highly recommended.

They must not like graduate students, the receptionist was so rude and unhelpful as soon as I…read morementioned my graduate student plan. I just wanted a teeth cleaning!