Okay so I told myself to not write a review and leave it alone but I can't. My experience wasn't…read morelike any others I've ever had in a salon. I booked my daughter for a hair cut. Something she had been begging me for. Finally I agreed to allow it after months of her asking and doing extra things to be on my good side. She's 14 and going into 9th grade and she wanted a dramatic hair cut so I made her sweat a little lol. Anyway I read reviews and looked for a place that I felt was a good spot. That's how I came upon Glow Up. Seemed like a good place. So I made her an appointment online which was nice and convenient. We waited about a week and a half for her appointment. Not too bad. So I bring her in and we are greeted by a lady cutting a man's hair and next to them is a woman obviously waiting to get her hair done and she is just reading a magazine. The woman cutting the man's hair asked what she can do for us and I let her know my daughter has an appointment and she lets us know to have a seat and she'll be with us. I honestly did not get this woman's name who was cutting hair that day and she was the only one cutting hair that I saw while we were inside the salon the entire time we were there and that was my mistake but honestly at a certain point I was upset for my daughter and I wasn't worried about this woman's name. So the lady cutting the man's hair gets done and she asks us what my daughter wants for a cut and my daughter shows her pics and she says oh that's short okay that won't take long and she looks at the lady sitting and waiting and says hey I'm gonna cut her hair really quick it'll take like 5 minutes. I didn't think anything of it but later on I realized that my daughter had the appointment and yet she was talking to the lady like we walked in and she would just get us done and out. the description of the appointment that cost $65 for a women's cut had said it was an hour long appointment. That's what we booked. So she sits my daughter down in her chair and puts the drape thing around her to keep hair from her clothes and she asks if I wanna take a video and I did so I got up and started filming and she grabbed my daughters hair and used clippers to cut the bulk of her hair off. She then does a few cuts here and there not really being precise or even layering her hair like I've ever seen before and says okay great done. We'd been there maybe 10 minutes. Not even. I asked my daughter if she was happy with it and she said yes. I paid $65 plus tax which was about $68 and some change. We walk out and my daughter looks like she is gonna cry. I ask her what's wrong and she says it fine it's okay I can fix it. So I take her back in and I tell the lady she isn't happy with it can you do more. I ask for the pictures and I tell her to please layer it more and make it more like the picture. I said my daughter was afraid to tell you she didn't like it and the lady was nice enough and sat her down and started again. Another 5 minutes go by and she did add more layers to it but she really didn't put a lot of care into my daughters hair. I just felt like my daughter wasn't important to her. The woman who was sitting in the chair next to my daughter was obviously more important because the lady cutting my daughter's hair was hurrying to get back to her. So for $68 and some change we got a 15 minute haircut. She didn't wet her hair at all. She didn't shampoo or condition it. Maybe they don't there idk but for $65 I figured they would. I've never been to a salon that didn't before you got a haircut. And there was not one bit of styling. She literally cut it and sent us on our way. Usually at the end the hairdresser will do a little style. That didn't happen. My daughter said she felt better with her hair after the second time but the whole situation left a bad taste in my mouth. I won't ever go back. One of the things I read on the glow up Facebook page was that they enjoyed pampering their clients. It was put in different words but that's basically it. It makes them happy to pamper the client. We didn't get that. It was rushed and there wasn't care put into our appointment or into my daughters needs. I should've complained while we were there but I wanted to leave and be done with it. I was upset and just felt frustrated by it all and knew I needed to breathe before I said or did anything. So here I am. A day later. I do regret not speaking up at the time a part of me feels like a bad mom for not immediately throwing a fit about it and demanding better service but maybe this is better. To write an honest review for others to see and hopefully not go through what we did. I hope our next appointment in the next salon we decide to go to here in Juneau isn't like this one. Good luck everyone. You can go here if you like but we won't be back. *I gave two stars because in the end my daughter said she was okay with her haircut. Idk if she is being truthful but I hope so.

I went for a haircut. Have not done the tanning but there was someone else who was when I was…read morethere. The 2 ladies there were really nice and helpful. I had no complaints. Great place.

I absolutely love this salon! It's both peaceful and full of positive energy. My hair cut and color…read morelooks amazing. I needed the grown-out yellow highlights to be corrected to a cool gray, which Abra did easily and beautifully. She added a deep conditioner to transform it from straw to soft and supple. If you need a calming location for some self-care, I highly recommend Agape.

A good place to get a haircut in Juneau Downtown. Appointment is recommended to secure a spotread more

This is my go-to barber in Juneau. Heather is an absolute delight, and I've never had an issue with…read moremy cut. Appointments are strongly recommended but she will try and fit you in if she is able to. Franklin Street Barber is one of those hidden gems of downtown Juneau!

Gerry's is hands down the best place in town! Must be true, since they have OBVIOUSLY FAKE, bad…read morereviewers! They get the hair cuts right, even when I've seen them get very vague instructions. They are better comfort food than apple pie. They are kind and thoughtful, and just like walking back in time, to when your barber was like part of your family! They remember you, and know what you like, and will go above and beyond for you, if you are a regular. I will miss bringing my elderly uncle here, when he's no longer with us

The business says check their facebook page. You may want to call in before going. I've tried to…read moremake appointments, which they refused. I've visited 11 times during business hours and successfully gotten a haircut 4 times. Their business hours change frequently. The haircuts that I have gotten are serviceable and the price is average.

Terrible customer service. I called at the beginning of the month for an appointment and when I…read moredidn't hear anything by the end of the week I called back. It went straight to voicemail and the message said they had been out of town since the few days after I called. They supposedly came back to town but never had the decency to call back to see if anything was available...

Emery and Tianna are amazing! Perfect color and highlights, expert cuts, beautiful waxing services,…read moreand Tianna even does brow tinting. Prices are comparable to competition but quality and services are completely wonderful and at the top of the town! At last, a place I can go for real beauty in Juneau.

Most comfortable and wonderful place. This is my go to place for haircuts . Owner down to earth and…read moregreat conversation

Thanks for the great pictures ! That was my dad's [architect] office in the late '60's .Great to…read moresee it again . When I get back to Juneau I'll be sure to get my haircut there ! thanks -Ep

The business has somewhat hostile customer signage. Interestingly, no walk-ins and no appointments…read more What they mean by "no walk-ins" is that you're supposed to take a number and wait outside the shop. Open 9am to "whenever".

Great local barber, the shop is a bit small and can feel crowded when it's busy but the cuts are…read moregreat! The shop has a very classic vibe to it with lots of cool things on the wall to look at!

Cheryl was very sweet and made me feel very relaxed throughout the service and made my lashes look…read moreamazing. The whole salon looked very cute and very clean and it was a very comfortable experience going out of my comfort zone. Never had my lashes done before and I would 100% recommend her!

I love my lashes so much, Cheryl does a wonderful job making all the ladies in Juneau look and feel…read morebeautiful. I am obsessed with how my lashes look. I've been to everyone else in town and I always end up going back to Cheryl because of how good she is, she is the best in town.