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    Services - Charity Raffle

    Community Service/Non-Profit

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    12 years ago

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    P.A.W.S. Tinley Park - Shelter time!

    P.A.W.S. Tinley Park

    (101 reviews)

    After reading the reviews online for P.A.W.S., we were very hesitant and waiting to experience some…read moreof the same negative feedback. Especially around customer service, the amount of time it takes to adopt a pet and if the pet was still adoptable once we got through the process. Well, we DIDN'T have ANY of the bad experiences others reported. The customer service upon entry from START to FINISH was OUTSTANDING. Upon arrival, we were greeted by the front desk with excellent customer service. The 'cat' coordinator who took us to the cat section was VERY knowledgeable about the cats and spent an incredible amount of time with us. We didn't feel rushed at all. P.A.W.S followed through with everything they said they would do. The whole process from seeing our little Whisper to picking her up and taking her to her new home was six days (and that's because two of the days we weren't available). The process went very smoothly. They answered our questions in person and returned our phone calls and emails timely. They are very concerned about their pets and the homes their animals are placed in. We feel really honored to house one of the pets from their facility. Thank you P.A.W.S for everything you do for animals!

    I'd give it 0 stars if I could. They judge you as soon as you go in. They discriminate on the…read morebasis of how old you look. They wouldn't answer any of my questions about some cats that were up for adoption, but ignored me because they already knew they wouldn't let me adopt. I went to a Humane Society Shelter and didn't judge me because I have grey hair. PAWS has a bad reputation for the way they treat people. I would never tell somebody to go to PAWS because there are many friendly shelters that really care!

    Charity Raffle - nonprofit - Updated June 2026

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