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    P.A.W.S. Tinley Park

    P.A.W.S. Tinley Park

    2.7
    (105 reviews)

    I was there recently. They only had a few cats. This made it difficult for me to find the cat I…read morewanted.

    I'm disappointed with my experience trying to adopt through PAWS…read more I first visited the shelter to meet Neptune, but he was being housed in the stray section rather than the adoptable area because there was no available space. I was told that if I wanted to meet him, I needed to submit an adoption application and schedule an appointment. I submitted my application on June 6 and did everything I was asked to do. Since then, I have called PAWS at least twice a week and sent multiple follow-up emails asking for an update on my application and whether I could schedule a visit with Neptune. I also reached out about two other cats but never received a response regarding them either. I completely understand that PAWS is short-staffed, and I truly appreciate the work they do for the animals. However, communication with prospective adopters is just as important. Even a quick email saying that my application was still being reviewed, that there was a waitlist, or that another adopter was ahead of me would have been appreciated. Instead, after nearly a month of waiting and repeatedly trying to get in touch, on July 2 I finally received a very short email simply stating that Neptune had been adopted. While I'm genuinely happy that he found a home, it was extremely disappointing to spend weeks trying to communicate with no meaningful updates, only to receive a one-line email at the end. Also, I dont understand not trying to maintain a good communication and just keep the adoptees in the loop, it is actually frustrating when there is nothing i could do rather than emailing and calling them, it just is not fair. ( I am saying this based on all the previous google/yelp) reviews i have had, it does seem like this is an recurring problem and there has been nothing done to solve this, just seems suspicious at last. I hope PAWS can improve its communication with prospective adopters. Many people are genuinely trying to provide loving homes for these animals, and applicants deserve timely updates, even if the answer is simply that a cat has already been adopted or that there is a waitlist. Better communication would make the adoption experience much more respectful and transparent for everyone involved.

    Charity Raffle - nonprofit - Updated August 2026

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