I moved out of this complex over a year ago. I been to several complex's this is like being in the…read morearmy with drill saregents constantly tormenting you I had my on my chair in the back and they said it wasn't allowed. I had a Christmas tree on the front that wasn't allowed there staff are so ignorant when i called last year to let them know i was moving on the 5th of the month. I had asked if I had to pay the whole month and the woman said yes you have to pay the whole month even if you're moving. thank God I'm out of there in a beautiful complex in new hampshire I would never recommend anybody to live there I would rather live in the streets also don't Apache rotten people. They should be fired

The absolute worst company and representatives! Ruthann is so rude, disrespectful and gives you an…read moreattitude. She shows up to our condo's annual meetings with little or no information and then just guesses when you ask her questions, which has usually been the wrong answer. She picks and chooses what emails she wants to respond to - mostly just ignores you. However, when you address her about it, she gives you an attitude + claims she doesn't do that...we have multiple ignored emails over the years to support. PMA does not know how to do proper accounting either. On more than one occasion, they've claimed we've owed them money and we've had to prove to them where they were wrong, yet they've failed to apologize. Wonder how many others they've told they owe money and they've just paid thinking they could trust our management company? We've been lied to, ignored, and they've asked for money from us that they were not owed.....I'd highly recommend staying away from PMA.

Follow up - Colonial Village has FIRED Sutton Management and removed Rick Stern any access to our…read morebank accounts. He and his company did next to nothing over my ownership of my condo, spanning over 10 years, and even before I came. For YEARS and plenty of documentation, I have recorded Sutton failing to properly address leaks from sliders from multiple units. Rick would never take accountability, and would tell the employees to just "caulk it". That was Rick's answer to everything. Fees would constantly be jacked up, with little to show for it. Over the years, Rick and his company let our property deteriorate. We are now doing damage control due to not fulfilling their duty and due diligence. Services were not rendered properly. Interestingly enough, most of the board members have been replaced, along with a new management company and a new lawyer. It's certainly suspect as to what happened under Suttons watch. Things are now improving around the property, and our fees have dropped. Funny how that played out..........

I wish I can give ratings here in negatives . In the winter every time we hardly get hot water.They…read moremight be messing with hot water thermostat during winter time to prevent high hot water bills .There are lots of roaches. After complaining numerous times, there were no action taken. They need to get reported to department of health for doing this. Poor service. I'd not recommend this to anyone.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Great services!! Always available and there to help. I've done business with this company and…read morehonestly couldn't regret it. They managed my property to the point where I didn't had to do anything. I truly recommend this management company to anyone with big or small properties.

From the owner: Owning a property could be easy, managing, however could be a full time job, and stressful. This is…read morewhere Buenos comes in! Buenos, a local company in the Merrimack Valley serving in the Real Estate industry focusing on Property Management. “We do the leg work for our clients.” From Maximizing investment property to book keeping, from renovating to rental screenings, Property maintenance, and so much more; by creating a customized management service catered to our clients specific needs.

Trash all over the place. The visitor parking is limited and not even available half the time. The…read moregym is the smallest thing in the world. The apartments are dated and smelly. Carpets are ripped in the hallways and the trash room stinks up the place. Then the locks on the outside doors don't even work like normal locks; Turning the handles does nothing all you have to do is turn the key and pull. Overall this place is teeming with college students, dirty, and not looked after. Let alone this pile of trash that has been here for weeks.

If I could give this place negative stars I would. It is so outdated, do not go by the pictures…read morethey post! Old laminate cabinets, wallpaper and a shoebox size kitchen. Hallways smell with old carpet and paint, holes in walls. Tennis courts are covered in dog poop! Just went up $700 in rent with NO updates! Shame on you!

worst management company I have ever worked with. Unprofessional and unresponsive. Property…read moremanagers let the board members make decisions- disaster to work with.

HIGHLY RECOMMEND GPM!!!!…read more Mike and team took exceptional care of our 264-year-old home as if it were their own while we were deployed overseas for four years. Mike was always responsive to our concerns and our tenants' needs, ensuring the house was consistently rented for top dollar and well-maintained. Their attention to detail and professionalism provided us with peace of mind, knowing our home was in excellent hands. To make their services really needed, we ended up being rotated to another state upon our return and GPM was instrumental in make sure the house was in show condition for open houses!!! We are incredibly grateful for their outstanding service and commitment.

Living at Den Rock has been nothing but disappointing. Upon move in (in a newly renovated…read moreapartment), we had to place upwards of 10 work orders within the first two weeks. Orders ranged from our front door lock being installed upside down to there being a metal fan with sharp blades uncovered in the common entryway. There have been additional safety concerns here as well, such as our entire building smelling like marijuana on a daily basis, sometimes as early as 8 AM on weekdays. The smell frequently comes into our unit, either through pipes, the front door, or through connecting walls. Windows do not stay open to properly ventilate the common areas. We have been told the same information from property management for months regarding the tenants that continuously smoke indoors and no progress has been made on any resolution. The lease states this is a smoke free community when in reality it is not - falsely leading tenants to believe this community is family friendly. Last summer the community pool turned green. Windows in the gym do not all properly open to ventilate the area. Parking spaces are small - if a car is parked next to you, it is nearly impossible to get a child out of their car seat. Snow removal is chaotic and not adequately done. We have voiced our concerns to maintenance, property management, and Fairfield Residential. Our concerns were met with disregard and lack of professionalism. I would urge families to think twice before moving here.

What a wonderful apartment complex. We are signing our second lease, since we weren't ready to…read morepurchase a home quite yet, and it was a no brainer to stay here at River Pointe. We could have decided to go somewhere closer to work but the service we get here is extraordinary. June is a real treasure, she truly cares about the tenants and will do everything in her power to make sure they are well taken care of. The apartments themselves are cozy with a good amount of natural light. I love the walk-in closets and the choice to have vinyl flooring throughout the apartment is great. A little pantry in the kitchen has proven useful and a good space-saver. I love the balconies and how we are able to walk to Den Rock Park. We do not have any complaints regarding the snow removal, they have been prompt and efficient. It's great that they have the option for a garage and a fireplace. Rent is definitely cheaper in Lawrence than in North Andover, but you are practically living in North Andover so it's a win-win. Reading the previous reviews, I do agree that the parking spots are a little tight and if someone parks incorrectly, it definitely throws the other spots off, it can be a little irritating.

horrible, horrible rental company my ex uses them to oversee the property. They have so many…read moredifferent people coming in the building for plumbing, maintenance. You never know what's going on. I just moved from the property June 30 and was supposed to receive my security deposit back of 4750. They kept 4100 of it so I'm filing a motion. They said extensive damage although I have a lot of videos and pictures showing nothing but a little bit of peeled paint some of the rooms scam artist.

THE WORST PROPERY MANAGEMENT EVER! I don't recommend it!…read morethey lie, they told us they going to fix the heat and they don't fix anything. We live in an apartment building where the heat is not working for two months. They cannot fix it, and people are freezing inside their houses while the temperature outside is -15C Celsius. This is unbelievable! Claims with everything. Heat, washers, dryers, parking, kitchen cabinets, closets. nothing is repaired. Every single problem take with them a year to be resolved! i call several times and leave a message and voicemail and they don't reply. This is horrible ! I wish i cannot put even 1 star.

Great experience at 255 Nesmith St--responsive landlords, clean, well-maintained property. Thank…read moreyou, Alex and Amanda. Keep up the good work.

We would highly recommend Alex & Amanda (Vista Properties, LLC Lowell MA) ) as your next…read moreLandlords...none can match them! Recently relocated outside of New England but if we had remained in Massachusetts, we would have continued to lease our apartment. Always responsive to all our requests, calls and emails. Never had any major issues with our home and when work was required, they responded and resolved immediately. Apartment Building well kept and modern. A great place to call it one's "Home"! We are absolutely confident you would arrive at the same opinion...Thank you, Alex & Amanda! --- Patrick & Maria