A Cautionary Tale (2019-2021) Let me say this loud for the people in the back: If you are a young, beautiful, ambitious woman of color, DO NOT WORK HERE. This place is a mental and emotional war zone, a breeding ground for bitterness and toxicity. I endured this nightmare from 2019 to 2021, and after reading those 1-2 star reviews on Yelp, I knew I wasn't crazy--they are 1000% VALID. Working here felt like being thrown into a lion's den of miserable, insecure, and downright mean-spirited nurses--women in their 30s, 40s, even 60s--who saw me as nothing more than a threat just for being pretty & existing. Their cattiness, their bullying, their passive-aggressive smirks and eye rolls--it was like high school all over again, only worse because these were grown women who should've known better. Let's talk about the predatory behavior from the janitor staff. AS I SAID, if you are young and pretty, they will literally go out of their way to be seen by you. One had the audacity to block the elevator doors from closing just to flirt in my face when I was clearly trying to get to work. Another time--AFTER MY FIRST DAY OF TRAINING--I was waiting for my Uber just minding my business, eating my food from Silver Diner. I throw my trash away, and this random janitor pops up asking, "Do you have any more?" as if I was supposed to flirt back or engage. I ignored him, began to walk to try to meet my Uber, and that apparently bruised his ego. He walked to his truck, repeating distinctly out of my earshot "It's just a simple question" like I owed him a damn response. DISGUSTING. And if that wasn't enough, the so-called "team" of nurses took every chance to belittle and scold me over the smallest things. I couldn't breathe without being corrected in that cold, condescending tone. And the moment that broke me? A 4 East floor nurse got hostile over me saying "my bad." That was the final straw in a long list of being treated like a child, not a professional. Worst of all, the residents--our elders--deserved better. The care? Subpar. The attention? Rushed. The dignity they deserved? Often dismissed. Charles E. Smith Life Communities is a disgraceful, soul-draining environment. And to any young woman considering applying, especially if you are Black, brown, or just happen to be easy on the eyes--RUN. read more

don't stay here unless it is close to your family. It is horrible. All the nurses do is to look at their phone. The patient is ignored. Stay at your own risk. I have been there and will never go back. read more

I am one of those old ladies who cause trouble by insisting they can do everything themselves. When a minor illness caused a sudden weakness, Smith Life Homecare came to the rescue. They were extremely responsive; I could not ask for more. I will definitely call them again. read more

Heada up. It is November 18, 2022 the Hebrew Home still has a Covid 19 outbreak. The overall second highest number of covid cases in the country. the Highest number of cases/deaths in the dmv. Probably because they don't follow the cdc protocols for a rehab facility during a covid outbreak. No testing, inadequate vaccination for staff, improperly masked staff and residents. incorrect protocols that offer no protection and a false sense of security. Gowns on the covid ward, big surprise. no scientific reason. How about spending money on patient safety. Real patient safety. Follow the cdc guidelines. Proper testing. vaccines for all the staff. Masks for everyone. you will save money on body bags. you can close the covid ward. read more

Charles E. Smith Life Communities - Covid ward. Not on tour. - Community Service/Non-Profit Near Me - Rockville, Maryland

I stayed in the Hebrew Home for rehabilitation after I had a fall. Unlike other reviews my experience was absolutely terrible. My room in the Home was rather depressing. Worse, the room was kept at nearly 80 degrees and was unbelievably hot. There was no way to change the temperature in the room. When I got to my room the bedsheets had big holes in them. I pointed that to the staff, but they didn't change it. But by far the worst aspect of the Hebrew Home is its dirtiness.. The place is absolutely filthy. It is completely infested by rats. On at least three different occasions I and my family members saw rats in the room. Since the Home had such a sever rats problem I was afraid to eat any food cooked in the kitchen of the Home and had to ask my family to bring all my food from the outside. If you love your family member, don't bring them to the Hebrew Hous. It is a shame to the Jewish community that this place continues to operate in its current shape. . read more

Low level nursing care, few activities, an old dirty building and staff that aren't pleasant or good at their job. Many have no respect or compassion for the elderly. The Hebrew home is understaffed and staffed with very low level (some rude) nurses who are constantly complaining about not having enough help. As Amy K said, many of the staff don't seem to like their job and they disappear on breaks often. The residents will tell you they don't have people around to help them and there is nothing to do there but watch TV. The staff also ignore the residents most of the time. If something goes wrong with your loved one their answer is always send 'them to the hospital.' The nurses don't seem qualified or confident with basic nursing skills that shouldn't require a hospital visit. All the nurses do is administer medicines and chart notes. Don't expect anything else. Also the building is old and not kept clean. For the amount this place charges Medicare, Medicaid and private pay I would go somewhere else. Don't let their marketing materials or used car salespeople fool you. You will need to constantly oversee that your loved one is clean and taken care of because, like the other residents, they will be ignored. GO SOMEWHERE ELSE!! read more

ACTIVE AND OVERWHELMING MOUSE INFESTATION!! Wasserman building is overrun with rodents. Mice are so bold they are scurrying around undisturbed by people. My mom was there after being discharged from the hospital, and within two days there were multiple live mice seen in her room and the hallway outside her room. Staff didn't care and even tried gaslighting me and her about it, adding to my outrage. Mice so bad that we had to take her out after just 36 hours and find a new place for her to recover. Also the temperature control system is non functional. The entire building was 85 degrees and she had to sleep with the windows open. They should not be allowed to take any new patients until they close down and clean up. read more

Its not easy to find a good skilled nursing or assisted living community in the Washington, DC metro area. The Hebrew Home is one of the few good ones. I was in a horrible accident, while recovering at one facility a nurse was insubordinate to my discharging orthopedic surgeon and negligently if not maliciously chose not to wash out a surgical wound, per the surgeons orders and common practice incorporated by reference therein. The wound became infected and re-infected multiple times. After a second surgical washout of that infection I had to go to another facility where I arranged police contact after my paraplegic roommate was battered twice. I did not have to worry about anything like that with my dad in the Hebrew Home. The staff certainly took care of his diabetes better than we could. The staff were friendly both to patients and family. The administrator of the Hebrew Home found a way for me to bring Dad his favorite dish as dad's birthday present during Covid. I was confident enough that we were going to keep dad in the Hebrew home long term that when I started doing better I picked an apartment walking distance from the Hebrew Home. Unfortunately Dad got pneumonia through what at least to my knowledge was not the fault of the staff at the Hebrew Home. read more

Here is a photo of our mom's nails today. They don't shower her, her hair is dirty, her room is dirty, unclean, carpet is dirty. This place is 15k a month!!!! Their vaccination rate is only 70%. How about they offer an incentive for people getting vaccinations. This place neglects patients! Keep your loved ones at home!!! read more

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My mother is currently at the Hebrew Home. I couldn't not concur more with Gigi's review below. We also chose the Hebrew Home for rehab based on Shady Grove showing it had 5 star reviews. It is hard to understand how. The staff is so mixied. The aides are horrible. They hate what they are doing and present that to the patients. The nurses are ok. We have had good experiences with Sylvie. I understand there is a staffing issue but the staff is always disapearing on breaks. I was visiting over the weekend and for half an hour there was no staff anywhere on the hallway. If there had been an emergency with a patient, no one would have known. messsages are left for various staff and never returned. You get no information unless you get a nurse to show you the notes on the computer. Food is bad and the building is in poor shape. The other night not one elevator was working, the stairs were locked so there was no way to get up to the patient floors. No signage told us how and the lobby greeter was on a personal call on her cell phone. If you have other choices for rehab especially for older patients, pick somewhere else. read more

This was the worst experience for us as a family but most importantly, for my 87 year old mother. She had been admitted there after being hospitalized from having a stroke. We chose this facility for her based on their 5 star rating on the list of rehabs that we were given at the hospital. We were also told by the hospital S.W. that this was a good choice as she had not heard of anything bad about them. Well, I guess the reviews were from the past because presently, they are horrible. I am writing this with the full knowledge of what is going on in the nursing field these days. I am aware of the nursing shortage but this was ridiculous. I am a registered nurse with 26 years of nursing experience. What I observed on the nursing floor I would not wish on my enemy. Luckily for my mother, my aunt visited every day. So she fed my mother and helped in other ways to make sure that mom was comfortable. Since I work, I would visit 2 to 3 times per week. There was hardly anyone around to ask questions or to get help. When I called, I would get the run around. When I finally got through, I was told that the nurse would call me back. That hardly ever happened. On one Saturday afternoon, I arrived to find my mother half way off of the bed crying for water while the bells were ringing on the other side and a patient was yelling for help. I looked around and the only help I found basically told me that my mother was not her patient, but she sat on the computer at the nursing station for hours. The unit always appeared to be short of staff, so if a patient needed to be changed or needed assistance to the bathroom, oh well. The doctor assigned made changes to the medications at will without consulting any of us. I was never able to speak to the doctor until about 3 weeks in. Although, my mother had a stroke, she was still able to ambulate with a walker and assistance on admission. She was there for therapy, however, she left there unable to walk. To make matters worse, she was admitted with a stage 2 pressure ulcer which advanced to a stage 3 while there. When we finally put our foot down and demanded that she be released, all we heard was that my mom's insurance covered up to 100 days and she was not close to that yet. I heard that statement so many times that I believed that they were trying to collect the most amount from her insurance while only providing their measly service. I am only disappointed that we allowed her to stay there as long as she did. I believe that she was there for about a month. The Case Manager used different scenarios to keep my mother there longer. She told me that since my mom had a stage 3 pressure ulcer, she had to stay until it went back to a stage 2 before the group home could take her back. She also stated that my mom needed a Covid 19 test and a TB test which would require about 3 days before being released. She was either not telling the truth or too new to her position. I found out that a rapid Covid 19 test and a chest x-ray could be done which would expedite mom's release when I called the Assistant DON. Anyway, the only reason that I am giving Hebrew Home of Greater Washington 2 stars is because the Assistant Director of Nursing, Mr. Gerard did jump in and help to the best of his ability when I complained to him. He did the best he could to make my mother comfortable while he was on shift. Also, there were some staff like Ousman, Eugenia, Arnel, and Dina who were great when they worked. These CNAs worked and put their heart into what they were doing. I hope that they can get the recognition that they deserve. They helped offset the bad help. Jeanne, on the other hand was terrible and definitely not a team player. One evening, I requested that she be removed from my mother's care. How can you come into a patient's room ready to give insulin but you don't assess and you ignore the signs that the patient is in pain? On that particular day, my mother was in pain and showing it. She was moaning and her pain showed on her face. As a nurse, I believe one important aspect of your job is to keep your patients comfortable. I asked this Jeanne to bring some pain medication for my mom as she was drawing up her insulin. She told me that she could not because she had an emergency. Uhhhh, but you are getting ready to come into the room to give insulin. How long does it take to pull out the Tylenol? Well, that was the last straw for me. It is rare for me to write reviews, but I feel that this is important enough to save someone else from suffering like my mom did at Hebrew Home of Greater Washington. Oh by the way, I was telling my co-worker about this experience and she told me that she had a family member who had a bad experience there years ago. She said had I told her, she would have recommended that we go elsewhere. YOU HAVE BEEN WARNED!!!!!! read more

The care my Mom, who has advanced dementia, has received at Cohen Rosen is superb. Further the talented staff led by a tireless, creative and very personable house manager worked incredibly hard during the pandemic to not only keep the residents safe, but entertained and mentally stimulated as well. It's a blessing to not have to worry about my Noms wellbeing. The cost for this establishment is very high but it is well worth it. read more

I was so impressed with everything at the Ring House! Everyone, including the operations team, front desk personnel, food attendants, cleaning crew, and staff were SO friendly, genuinely kind, attentive and caring! This is quite a special place and would recommend to anyone looking for a loving residence for your loved one. read more

Recently received a tour of the Ring House at Charles E. Smith communities. I met with Angelique, who was detailed and knowledgeable. Angelique showed me two demo apartments, both were outfitted with beautiful decor. The Ring house has a variety of activities to keep their residents busy and occupied. All residents and staff adhere to the mask mandate. Overall the tour was a success and recommend anyone in the market for senior housing to view the Ring House.. read more

My dad has dementia, but he's still one of the best people I know. Sometimes he struggles in public places, but he's always excited to be involved in the community. I'm so glad that he's healthy and happy after so many years of unaddressed health issues and substandard care. Last year was scary for him healthwise (literally on his death bed), but things are looking up for sure, so I'm beyond thankful for the Hebrew Home. read more

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In April 2021 my mother was discharged by Suburban Hospital to the Hebrew Home in Rockville, MD for rehab, she had suffered heart failure. The Hebrew Home did not treat her well at all. They outright lied about her condition, said that she could walk and use the bathroom by herself. We were not allowed to visit her, due to COVID restrictions. Medicare pays for such care for 20 days. On the 20th day, the Hebrew Home discharged my mother to home care, but should have sent her back to the hospital. She could not stand up on her own, much less walk, and she could not take care of herself. She felt pain when touched. Her finger and toe nails were long and dirty, and she had bedsores. Kaiser Permanente then took over the mistreatment. We should have called an ambulance to take her to the hospital the first day, but stupidly trusted Kaiser. After a few days we did take her to the hospital, where she died of sepsis. I wouldn't trust the Hebrew Home with anything. read more

The most unprepared non communicative incompetent place ever. They messed up on just about everything from start to finish. The preparation for release is the worst. Romeo the social worker along with Christian the at home equipment provider could not have been more disappointing. Even the nursing staff upon release gave us used, non proscribed at home insulin as well as the newly prescribed dose both of which needed refrigeration of which we were not informed. Not to mention the nasty dining staff. So Booooo read more

0 stars for this place. My grandmother was at this place for rehab. They found her on the hallway bleeding from a head injury. Please keep your Love one at home and provide home care. Hire someone to care for them. Respectfully Nora read more

Regardless of the challenges faced by health care facilities during a pandemic, the lack of attention by staff for patient care is inexcusable. My mother was in rehab for a month and received only two showers the whole time. Family was not allowed to visit so clothing had to be dropped off for residents in the lobby. The entire time she was there, the staff never helped her unpack her clothing and as a result she stayed in the same soiled clothing for days. When she was discharged the bag with her change of clothing had not been touched. Mom lost a significant amount of wait that month because there was no attention paid to her eating or getting her food that she would eat. read more

My mom is receiving compassionate care from the friendly nursing staff during her rehab post heart attack. The PT and OT is outstanding and my mother has made great progress. read more

The nursing staff, with very few exceptions, is atrocious. My relative was here for sub-acute rehab after a major hip surgery -- she needed to learn to walk again after over three weeks in a hospital. The nurses and aides routinely ignored her requests for help (for example, they would not help her lift her legs to the bed when she was unable to do so herself), would yell at her if she asked simple questions (for example, when she asked what her blood pressure was, the nurse shoved the monitor in her face and said "read it yourself"), and often had to be asked 3 or 4 times before they would place orders for necessary meds. I witnessed all of these things while spending time at the Hebrew Home with my relative. One of the worst things i witnessed was when the nurse left the room as my relative was slowly walking to the bathroom with her walker -- my relative was unsteady on her feet after the hip surgery and at an ENORMOUS risk of falling, but the nurse (or aide) couldn't be bothered to stay in the room to assist. I helped her to the bathroom, wiped her once she was done, changed her clothes, brushed her teeth, and got her back to bed, and all the while the cal button was beeping and nobody came to help. That said, we were very pleased with the PT and OT staff, they were excellent, and there were one or two aides who seemed to genuinely care for their patients. read more

My mom (88 years old) stayed at Hebrew Home recovering from hip fracture after a fall and after Covid. Her stay has been so wonderful, nurses were so devoted, the doctor was very thorough and very dedicated. She did not miss anything during her daily examination of my mom. The physical therapists were so helpful, pushing her when they felt she could walk more. The equipment room has everything and is up to date with all the equipments. The place is very inviting, very clean. The food according to my gourmet mother is so tasty. After 35 days there, she is home and uses all the tools she was taught for walking. She enjoyed all the caretakers so much, she wanted to stay longer. If anyone needs a rehab facility, this is the best place. Help came right away as she requested it. A special shoutout and thank you to Ruth, Dr. Amsler, Oscar, Jennifer, Pascal, Julia, Sharon, and so many others that have made my mom's stay comfortable. She felt like being home. Thank you Hebrew Home for being the best standard in rehab. read more

Charles E. Smith Life Communities - After a visit Covid style. - Community Service/Non-Profit Near Me - Rockville, Maryland

My aunt is 99 yrs old, wheelchair-bound, and due to a stroke unable to care for herself or stand. This is an excellent facility for her and others. Her room is sunny, cheery, comfortable. The staff is magnificent from the doctors, nurses, and very important her daily caregivers, as well as the culinary personnel and custodial crew. She has been here 4 yrs and has had the same personal caregivers the whole time. They are loving, attentive, professional, empathetic, and compassionate. The staff knows her. They treat her as family, as royalty. Before COVID-19 I visited her at least twice a week and know 1st hand, there have been no issues because they are thorough and her care is consistently great. If she gets a hangnail I receive a call the moment it is discovered day or night. There are musical events, crafts, bingo, movies, and more. There are special events for holidays that include family. Amenities - a library, a conservatory, lounges, chapel, garden, several pianos for the residents, a hair and nail salon, and more. To date only one case of COVID-19 on her floor. Because they are diligent, careful, and thorough. read more

My father's first stay was below average (3 weeks). Some of the nurses were very good but all of them were very slow to respond. Food is absolutely terrible. His second stay was horrifyingly bad. We had to hire 24/7 caregivers to make sure he was treated properly. The nurse he had for several shifts was horrible. I can't fathom why they would employ this woman. She mistreated my father and my mother. She had no compassion or kindness and had an extremely poor bedside manner. The building is run down and needs to be updated. read more

Extraordinary rehabilitation provided by dedicated ,respectful and competent practitioner with a master-level degree . I would have preferred a better diet ,however my focus was not be dined well but worked hard by well trained rehabilitation therapists . The occupational and speech therapists were very dedicated working with me .I am happy to know there is a nursing facility nearby to my residence . read more

My mother was brought her after a fall and a four day stay at suburban. The 'GNA' nurses assistants were rude and Kurt all day long. They took FOREVER to respond to requests. They did not give my mother her perception meds as prescribed. DO NOT TAKE YOUR LOVED ONES HERE. At every point they failed. read more

A relative of mine was at the Hebrew Home in Rockville, Wasserman Bldg. for rehabilitation. She was very deconditioned after a three month hospital stay, and they would not provide an air mattress for her, and she had a grade two bed sore on one heel. I brought this to the attention of management.The staff were okay, stretched too thin though. There is a Dr on premisis, but the Dr. failed to notice (or the staff) that the patient had symptoms of Plueral Effusion(fluid around the lungs). She insisted on going to the hospital and there 3 liters of fluid was removed!! I cannot recommend, look elsewhere. read more

The staff here steals from the people who live here. No respect for the elderly, they ignore calls when help is needed. My mother has had ribs broken from their lack of care. But the theft! Necklace has been stolen. But also over the years, several hundred dollars. Guess what, they have greased palms with the police. Whenever we call the police, they refuse to file a police report. So, that way when you go to put an elderly relative here - no police issues to be found. After several thefts, I wrote everywhere including on the refrigerator - they were stealing her food - that there was a camera in the room. Well, they replaced her refrigerator, THAT WE BOUGHT!? The food is awful, trust me they occasionally have events for families, and I feed my kids before we go . read more

My mother was a long time resident of the Hebrew Home. She lived in the Smith Kogad Building. The entire staff from the cleaning staff to the nurses to the administration could not have been more caring or loving towards my mother. My sister and I both believe our mother lived longer because of the care and love she received from the staff. read more

The Hebrew Home stays within the required limits for cleanliness etc. What we found lacking was adequate staff, decent food and enough activities. It was in my experience warehousing. My Mom called the residents the "inmates". My mother was there for 2 months. They dressed her and they had breakfast. Then most days they wheeled her and others into a big room with a TV on and the CNN tape going endlessly. She was desolate. My mother was an active and engaged person. There were activities on other floors but nobody to accompany her there during the day. So unless an activity was on her floor, she could not go. The food was vile. After 30 days there my poor mother said "if this is my life, I do not want it." Sadly, 30 days later she passed away. It was horrifying to feel like my mom was so sad and have no way to help her. We told the social worker. Nothing they could do really. There just were not enough staff to do more than keep them clean and fed and some PT. They have some activities. But you take a person who raised a family and had a home and put her in half a hospital room and misery followed. Then stick them in a recreation room with at TV for most of the day and despair follows. The physical space is really like a hospital. I hope you can find another place or have a different experience. I wrote these same thoughts to the executives there after her death and received a letter back saying it is difficult to adjust when parent needs more care. Ha. So take care and be warned. This was 2 years ago. Maybe something has changed, but I wouldn't count on it. read more

2nd Floor Rehab Facility My experience at HH is consistent with the other posters'. I stayed @ HH after having a bad fall while I was a patient at Suburban hospital. The HH nursing staff was caring and attentive. The Doctors were excellent and I could tell they CARED about my well-being. The Physical Therapists are outstanding. I had to go home early because of Passover. Had it not been for the holiday, I would've stayed longer. This place is amazing. I miss them! Excellent! read more

We are giving this facility two stars, against our better judgment, because of the excellent nursing staff we had. We were there for a little more than two months. The nurses who cared for us were very efficient and compassionate. This could not make up for the fact that the Physical Therapy and Speech Therapy were halted far too soon. We have appealed to Medicare and will appeal again. We also are billed 10,000 for the days we stayed there, without PT and swallow therapy, while awaiting a major surgery. On a Thursday we explained to a wound physician that something he was calling "not dangerous" was deemed a cancer that would require surgery. On the following Monday we were told we would be discharged that week. Additionally, we had a Dyson filter in the room that heated and cooled so we would not have to rely on the rusty looking HVAC system, On the two days we didn't have the filter and had to rely on their system, he vomited. I was afraid to take him out of there with the impending surgery, so we just made the best of it and he loved his nurses and technicians. We are at GWUH now and they are recommending more rehabilitation for the balance issues that were not resolved at Hebrew Home at Greater Washington. read more

The attendants in this place managed to kill my father within one week. He came in week from hip replacement surgery. They forgot to bring him meals, left his oxygen cannula slipped out of his nose when they visited the room, forgot his meals, and were generally unfriendly and unhelpful. I was going to move him out on Monday. That was one day too late. read more

My aunt was transferred here from hospital last night. Today she called and said night staff were yelling (on the unit) and treating her in an intimidating way (she is there for IV antibiotics and PT, but has her wits about her). When my aunt complained, a meeting with the Director of Nursing quickly followed, and her responsiveness, candor and lack of defensiveness were evident. The entire focus of the meeting was fact-finding and problem-solving--and solutions quickly followed. My aunt was afforded a different room in a location where she would not see the same night crew, and the succession of staff who stopped in to set up her care plan were all emphatic, courteous, and professional. She was very pleased and I was impressed. I hope that I don't have cause to edit this review a third time. I would give the joint five stars based on their recovery from last nights fumble, but want more time to be certain that today's professionalism is indeed the norm.... read more

My mother is still unfortunately at this place, after being transferred here from the hospital, following a fall. The staff does not return phone calls, they are arrogant and oftentimes don't even answer the phone at the main number. It just rings and rings. I've gotten few updates on my mother's condition (and I live out of state), and with the exception of speech therapy, the staff tends to be incredibly unhelpful and rude. Don't send your loved one here! read more

My husband went in functioning at about 80 percent considering that he had multiple fractures. Within 48 hours he had a bladder infection and had to be returned to the hospital ER. They hadn't given him half of his meds. The worst part was arguing with the attendants about the fact that I thought something was wrong. They were trying to convince me that he was fine because he still knew his name. read more

My father spent 3 weeks at the Hebrew Home Rehab facility after spinal fusion surgery in his upper 90's necessitated by a terrible fall down a flight of steps. I can't overemphasize how terrific the nursing and other health care staff was in the care and treatment of my dad. They physical therapy and occupational therapy staff was extremely well organized and excellent. My dad has made a miraculous recovery. I highly recommend the Hebrew Home for post operation recovery. read more

This place is horrible!! If I could give it zero stars then I would. My father was in this facility for a month and a half. And the only thing that saved him believe it or not was his condition deteorating enough to warrant transport to a hospital. They neglected him, wouldn't feed him on time or turn him properly in his bed. They also did not give him his medication when needed. Also the staff is very rude and unprofessional. As a result of their lack of care, my father had to be rushed to the hospital for low blood pressure, stress, depression, anxiety, and bed sores that resulted in ulcers on his bottom (butt). This place is just a cash cow plain and simple. Go somewhere else if you want your loved one to survive. read more

I've had a totally different experience. Maybe they've received better training or have new staff, but we felt the care mother received on their sub acute rehab unit was excellent. My sister and I was impressed from the moment we called their Admissions dept. they answered all of our questions, alleviating a lot of anxiety for us, since mom was transferring from another place we were not happy with. The tour they provide was great. They came out and met us promptly. While we waited, we were given informative reading material about their services. The facilities look great, and as soon as we saw the gym, we knew we wanted mother their ASAP! Up on the rehab unit, which is separate from the nursing home, unlike some other places, it was clean, staff smiled at us, said hello, and some were smiling, and holding patients hands. We loved everything from the nuring aides, to the doctors and rehab staff. The only thing we thought mom would have had an issue with was that all meals were kosher, but she loved it! Even if she wanted a bacon sandwich, we were allowed to bring in outside foods for her or ourselves, but you could not eat it in the dinning room, but in the rooms and other areas were ok. I have a hip replacement coming up myself and already know where I will be going afterwards for rehab, without a question! read more

My dad has been in rehab and now is waiting for a permanent solution. His care has been adequate. I did expect some hands on to helping him get dressed but because he is capable of doing so himself think they have left him alone. He was not wearing adult diapers when he first went in and now he is. So a little concerned about this. I am unaware of his needs with this. They are very aware of when he leaves the floor and building and returns. They seem to be very up on his blood pressure and consistent with his meds. I feel like the social director has also taken an interest in him as he is pretty with it. All and all I have been pretty happy. Oh, also the first thing he mentioned to me upon arrival there was he loved the food. And he still does. read more