I originally was brought to Dana with a Groupon, but our relationship is now in our fourth year…read more I've been selfish... I don't want to share her with anyone. She is an artist. I went from long to fabulous short hair. See?

I went to Dana for the first time earlier this month. I had a great experience. I work wonky hours…read moreand generally like to do everything without picking up a phone, so it was nice being able to request an appointment online. She was very quick to respond, texted me a question to ensure I had the right amount of time set aside. I had a little bit of a hard time finding it. I have even been to the BBQ place right next door, but never really noticed the salons right next door. It says "Salons Etc." and it seems to be set up where there is a main entrance and then stylists have their own private mini salons. Very cute. Dana was very pleasant, professional, enjoyable to be around. She did a great job with my highlights and cut. I made a follow-up appointment, and again had a great experience with requesting a time online and the appointment was confirmed in less than an hour. I did not find the being on the phone thing mentioned in a few other reviews to be an issue. But honestly, I wouldn't have a problem with it anyway. My expectation/hope when I get my hair done is to walk out with hair I'm happy with. Glancing at a phone or answering a text is irrelevant to that. She's doing everything herself, so I would think she might need to multitask a little sometimes?

4 Elements was recommended to me by my niece who has been going there for 25 years…read more I had the absolute pleasure of having Maggie style my hair. She listened to what I had to say gave me her expert advice then gave me the best hair style I have ever had!! I go in there looking drab and old with thinning hair and I come out with beautifully styled hair that looks like I belong in a style magazine honestly! Maggie always know exactly what my hair needs I always leave feeling like a new woman Not only is Maggie an exceptional stylist but she is a fantastic human being She is so kind sincere and genuinely interested in you as a person not just as a customer. It is always the highlight of my week going to see Maggie and actually feeling beautiful when I leave Stephanie is so very nice and pleasant whenever I call last minute trying to get in she seems to always find a way to accommodate me Maggie will even come in early so she will have the time to do my hair, that is amazing I love this place and the people, can you tell?

I absolutely love Amy at Elements Salon. I was so thrilled to find her. My hair is difficult…read morebecause it's so thin and has to have the exact right haircut to fall right. It's also hard to get the right color. Amy does a fantastic job at both. My hair looks better than it's looked in years. Plus, she has a wonderful personality, super sweet and personable. The salon is very clean, bright, and overall lovely to be in, and the location in River West, Chicago, is very convenient. You can even find parking on the street. I couldn't be happier.

Excellent service I feel like a new strong capable women when I leave here god bless this…read morebusiness. During covid tricci came to my home to do my hair,

Tricci is professional and great with styling and exceptional with coloring hair I have been a…read moreclient over 10 years and God bless her she came to my home during covid

First, I want to say that Michael (the Owner and also the person who did my color) was so nice,…read moreengaging when I met him. He seemed like such a kind and affable man. I was looking for somewhere local I could get by roots touched up. I have had some negative experiences with getting my color done elsewhere. I have really dark hair. It's not pure black, but more of a natural brownish-black. When I have gone to other places to get my color done it has ended up with my roots being this weird violet color, or the all-over color being blue or jet black (which is very unnatural). I was hoping to find THE salon that could do it right for a decent price. I had found New Image and they had a 50% off coupon for new clients. -1 Star: The location and interior For the mid-range prices for regular (non-sale) prices, I was expecting a small, but professional salon. The Wheaton location is in a small strip mall - the kind where you would likely find ethnic grocery stores and Laundromats. The coat hooks up front were full and I had nowhere to put my coat other than on the chairs in the waiting room. -2 Stars: The Consultation / Application I told Michael my concerns and we looked at the sample book. He suggested the Espresso. I had chosen the 2nd darkest black and asked if a few drops of the Espresso could be added. He said that wasn't a problem, but insisted that there was blue in my hair and that whoever had done the color before had messed it up because it wasn't natural looking. I mentioned I had very sensitive skin that stains easily and I wanted to make sure that product wasn't placed on my scalp and no black marks around my hair line. He must have not heard me correctly because he pretty much slathered the color around my roots and my scalp was drenched. My scalp started burning soon after he started. I told that to him and he said that it was no big deal and that it would stop after about 5 minutes. It didn't. The heat/pain kept escalating and I was watching the clock for the whole 40 minutes. Michael seemed amazed that the burning continued (because no one else had complained), yet he didn't suggest it be rinsed off immediately; instead that I should just wait, and in order to completely color the roots that he had to put the color right on the scalp. I explained that any time I have gotten my hair colored that the colorist would paint the roots instead of just smear it on. He seemed nonplussed when I told him that was how everyone did it and you need a smaller brush. He said that was ridiculous that someone would take that much time to individually paint the roots, but if that's what I wanted, maybe we could try that next time, and that it would cost extra. -3 Stars: Rinsing/Conditioning and the Color When it was time to rinse we used the same chair the coloring was done in. The chairs were right up against the sinks and there was no separate place for shampooing. I had to lean back in a very uncomfortable position. It was miserable. I asked what shampoo and conditioner were being used and I was told, "Oh, I don't really know. (She) uses some of the leftovers from bottles and just puts them all in a pump, so it could be anything." Also I didn't like that he used Beard Oil to put in my hair along with 3 things he didn't identify. He was very rough when combing out my hair, and didn't even suggest a blow dry, even though it was cold outside. He told me that cost was going to be $60 because of the length of my hair. I thought that was weird because there were no more than about 1 1/2 inches of roots and he didn't do a pull-through. The burning persisted all day. I have been coloring my hair since I was 22 and I have NEVER experienced anything like that before regardless of whether I used professional color by a salon specialist or a box color at home. I noticed once my hair was dry it felt like straw. The roots were a weird copper color - like the grey didn't take to the color at all. I did a couple of deep conditioning treatments and left my conditioner on longer than usual after shampooing and the hair feels better, but not as soft and silky as it was before. I called today and spoke to Michael. I explained what the results were and he offered to recolor it. After what I went through last time I was not about to go through that again. He then asked what I wanted. I told him that I wanted a refund on the coloring and he blew up at me. He raised his voice and said, "Let me get this straight: you want a refund on a 50% off color? Are you serious?" I said yes and he said "Fine. Come in and I'll give you your damned money back." Then he hung up on me. I am taking my husband with me tonight to get my refund because I am honestly afraid to go alone. NO ONE should be treated the way I was. *Update* I went there last night and Michael saw me from outside. When I went in Michael handed me $20 in cash. How is $20 a refund when I paid $40? Be warned - don't do business with them. I will post this elsewhere to

I came to New Image Hair Studio to get a smoothing treatment done (I'm a woman in my late 20s with…read morecurly/frizzy thick hair) for the first time. I wasn't sure what to expect, but the process was absolutely fantastic. Mike, the owner, actually called me beforehand to explain the steps and then in person did a perfect, high-quality job. Nancy and Michael have been cutting, coloring and treating my parents' hair for more than 30 years, and everyone at the Studio treated me like family. I would highly recommend Mike and the team at New Image for any of your grooming needs! They're the best!

I met sam while bartending, he was so nice and I needed a new hair person! I met with Sam and he…read moredid an amazing job and was officially my new hair guy! (I had a pretty gross dye job and needed to be rescued) I have been going to him for a little over a year now, and will go out of my way to get my hair done by him (even now that I'm moving to Tinley Park). Him and the other staff are so friendly and make you feel like you've known them forever. Sammy did my hair for my wedding!! She was so affordable and accommodating. I highly recommend them to all the people I know.

Let me tell you I have been a client at this salon since it originally opened on Diversey. I…read morefollowed them to all their locations. They have always provided a good service at an affordable price point. However, after this week I highly recommend anyone considering using them STAY AWAY. Here's what happened. My son's bar mitzvah was Saturday. On Wednesday the person who was doing my makeup informed me she had to cancel due to a death in the family. Of course understood and felt bad for her. I texted my Hair stylist at Griffith Parc who had actually given me the makeup persons number to ask if she knew of someone else who might be available and that I would see her Friday for my blow out with her. At this time she says " oops I forgot I'm going out of town". I admit I felt a little annoyed that she hadn't bothered to cancel but got over it IMMEDIATELY as she found me someone else to do my hair. Well.....when I go to do my hair with the new person and explain I'm stressed cause my hair, makeup and dj all canceled within the last 48 hours. the person who is doing my hair starts to say really negative things about the person who canceled on me calling her " unprofessional " and asking if I'm going to use her again. I reply, of course I am, things happen I of course am not holding a grudge. For which this stylist replies something like " oh wow your a nice person, I would never hire her again ". I thought it was odd she was slamming a co- worker and I refused to take the bate because 1) I was genuinely not mad at the person and over it and 2) I like the person and like how she does my hair so of course I want to use her again. next thing I know, hair stylist number one texts me that I'm toxic and said sh*t about her etc. WHAT????? The owner then follows up that I am officially kicked out of the salon. Am I being punked? I ask if they have video cameras as clearly stylist number 2 outright lied. I said nothing negative AT ALL. They are nuts over there. Stay away.

Absolutely love the hair stylist I go to but the owner could put some money into the salon and make…read moreit a little nicer with heat!

WORST HAIRCUT I'VE EVER HAD…read more WORST HAIRCUT I'VE EVER HAD. I left crying. You can't put hair back I went in for a cut with Rich Kollerb and we talked about keeping my length and layers and the V shape and just cleaning it up and taking up one longer thin layer. When he was done I was shocked. He just cut straight across the bottom of my hair. No V shape. No layers. He didn't even check the front of my hair to see if anything needed to be trimmed. I had to go home and trim the long pieces he left at the front. He never even walked around to the front of my head to check the hair in front!!?? I waited a few days before sending him a detailed and polite text saying that my hair was not what we talked about and sent him a picture of what I was expecting and what we discussed. His response began with "Stop blowing up my phone. ..." Are you serious?? I was politely tying to ask him if he would fix my hair and that is how he responded!!?? I should have never gone back for him to fix it. I knew I shouldn't have gone back but I did....Worst mistake I made aside from going to him in the first place (I didn' t know then though) He cut off a total of about 6 inches!!!!! I can't use my hair extensions I bought for a wedding because my hair is so short now and blunt cut and the difference in length looks totally ridiculous. He "fixed" my hair by cutting more off and giving me chopped up and uneven layers and again cutting straight across the bottom. I'm in tears and so pissed about this. I can't put hair back and he ruined my hair and it will take me a year and a half to grow back. I had to pay $70 for another person to fix my hair plus another $120 for more extensions for this wedding. He said he would refund me and still has not. NEVER GET YOUR HAIR CUT BY RICH KOLLEREB. YOU WILL REGRET IT

Don't come in and ask for Lola, she's not there. The…read morebusiness is named after a lovely woman who I look forward to meeting one day. Ask for Eddie! Eddie will take great care of you. I have given my patronage to many different barber/hair salons in Chicago. This one is better than all the rest. I come in and am treated like family too. Great cuts and great prices.

They will mess your hair up! If possible, find another place! Cheap haircut but remember, you get…read morewhat you pay for..

I came here for the first time after not having a haircut in years. All I wanted was a trim and…read moresome long layers in my hair. During the consultation, I expressed how I did not want to lose much length. I explained I wanted layers that framed my face. I had hair down my butt, and when I left the salon, my hair was just below my shoulders when straightened. I can barely tie it back in a pony tail now, there were no long layers, and it's clear the stylist wasn't used to working with curly hair. The stylist was friendly, but, I'll never be back. I'm super disappointed in the cut.

Great staff. From color to cut to styling. Upbeat ambiance. Been going to them for over a…read moredecade. Highly recommend everyone there. My son and daughter love them too.