These guys are absolutely AMAZING!!! I had issues with my tires for the past week, tried to tweak/fix them myself, but no such luck! I Called WW up, and they got me right in!! Ended up having a nail in each tire!! They plugged them both and I was on my way!! Excellent service, top quality customer service, and GREAT PRICING!!! This is definitely the only shop I'll be bringing my VW golf back to for any of its needs from now on!!! THANKS AGAIN GUYS!!! read more

I can not say enough about this business. With everything being so expensive these days, it was a breath of fresh air not to get ripped off. They saved me about 1500 dollars compared to the dealership. They were incredibly kind and explained everything before they did the work. I am now a life long customer. read more

Took a car in to have a Pre-purchase inspection. I thought I could feel the clutch slipping, but naturally wanted to take it to the experts to be sure (clutch job's at least $2k on the car in question). The owner agreed. Charleston Wagon Worx plugged a computer in, and pulled codes off the car, missing various broken interior functions and a replaced windshield (I'd want to know why it was replaced - the car was a 2016). Didn't pull wheels off to look at the brakes and offered no measurements of remaining pad, etc. Icing on the cake was when they then said that they weren't able to check the clutch slippage without pulling it out of the car (I guess they're new at this or something), and wouldn't be able to do a highway drive. I called and asked for my money back now that I'm looking at a $2k clutch job. They said tough luck. So yeah, maybe shame on me for not trusting my gut, which is what I was told on the phone, but the purpose of a PPI is to check the mechanical functions of the car. I would very strongly recommend going elsewhere for vehicle inspections. A clutch should absolutely be checked in a manual transmission car, particularly when the job is this expensive. I really wondered what I paid for here - I can pull codes and do a Carfax myself. Two stars because I'm too kind to give one. read more

This place used to be a great place to take a VW. Nathan and Patrick were my go to guys. However, they've expanded and service has gone way downhill. They left the air intake cover off and just left it on top of the engine under the hood. They didn't replace the plastic protective cover that screws underneath the car and I drove on the interstate on my way home and it dragged the entire way before I got home and figured out what the noise was. Destroyed the cover. I also thought during one of the many services I've had (regular oil change, 160k full service, etc.) that they were rotating my tires. Nope. Just the two front are bald now. And if all that isn't enough, I was getting things out my trunk when I happened to notice they took the liberty of using my vehicle for free advertisements by putting their license plate frame on my car, WITHOUT MY PERMISSION! They have lost my business entirely. It's a shame they've become this way. read more

I have an issue with my AC I told them I checked the levels and they were good and that I only could afford to get it fixed not to have general maintenance done if it won't fix it. Well $180 later my air still does not work. I believe he's more concerned with paying for his $7,000 machine than fixing an actual problem. read more

This is the only place you need to go if you're driving an Audi / VW. These guys are experts at what they do and know the vehicles backward and forward. Each one of them has spent years driving and maintaining different makes and models. They are professional, will shoot you straight and tell you exactly what needs done. Don't waste money at a dealership, come see the honest team at CWW and it will be the last shop you'll ever need to visit! read more

I was really happy with my visit here. I'm a college student far from home and had issues with my car which made me super anxious. I was almost robbed of money at a chain shop and thank God I went here because they gave me a reasonable price and were super nice! read more

I can not recommend this place enough! My battery died today and I was in and out in less than 30 minutes. Customer service is great and the prices are fair. If you have a VW, definitely bring your vehicle here!! read more

I have these incredible humans on speed dial. This fall they dedicated a ton of time to restoring my 1999 Audi A4 avant, which runs like a champ now. Before restoring my Audi they did a lot of work on my 2003 Volkswagen Jetta TDI which definitely had gremlins living in. If you are looking for the Picasso of mechanics then you have found your dudes. Not only will your car be ecstatic that it (finally) runs like it should, but your wallet will be too! Don't even get an estimate anywhere else, drop your gremlin infested car at Charleston Wagon Worx, and then walk on over to Zia Taqueria and celebrate all the money you just saved with some margaritas and a steak quesadilla. If you take your car anywhere else you are a fool. read more

Charleston Wagen Worx - Auto Repair Near Me - Charleston, South Carolina

Excellent and fast service. The guys in the shop are very friendly. Affordable. Highly recommend this place.

You rarely find shops like this any more. These guys are champs. I have a 2004 VW Passat with north of 250k on it. They have kept me going through minor, and not so minor repairs, always keeping an eye on value. They'll tell it to you straight, including what you need to do NOW vs. what can be down down the road. After my son killed the front of the car in a fender bender, they patched it up, straightened the bent-up hood, fixed the radiator, found a junk-yard bumper, and replaced part of the turbo, making a potential "total" into drivable car. read more

Nathan and Patrick (the guys who run the place) are the best in town if you need anything VW/Audi related. They always answer my calls no matter what time of day and give it to me straight. They are genuine good guys and have helped me with my Audi s5 ever since I got it. I'm glad to have found this place. Don't let the stealership screw you over and check out Charleston Wagon Worx! read more

I have been with the dealer since day one and recently decided to save some money and use and independent shop. Right away I felt comfortable with the staff at wagen worx. They have over a decade of expericne working at dealers and know vw and audi cars well. The prices were very reasonable, especially after paying dealer prices for years. I was happy with the service, they had my car back to me in just two days for a major service including a timing belt. I felt like they were very willing to work with me and explain things even offering me a rebate on the oil change that I would not have known about otherwise, I will use them again in the future and recomned talking to them if you own a german auto. read more

This place is fantastic. I've had a range of work done here, from a simple oil change to checking something in the electric panel, and they have swiftly fixed the issues. They're very straightforward about the problems found within the car and how they need to fix them. I've been here numerous times for various reasons and have always been pleased with the customer service and results. 10/10 highly recommend! read more

Nate & Pat were great! As a female I always get nervous getting work done on my car without my husband. But these guys couldn't have been more friendly professional & comforting! Did not try & sell me a bunch of stuff I didn't need! Will defiantly be going back & telling all my friends! read more

Would 100% recommend getting your car worked on here. They were up front and honest. Everything got done in a timely fashion. Staff is very friendly and knowledgeable about vw's and I'm sure other cars. Smaller feel to the shop which I personally prefer. Allows you to be more engaged and know more about the problems being fixed. Nothing negative to say about my experience there. read more

A++++ These guys are amazing!! We took our Audi here and they told us exactly what it needed and repaired it for a very fair price!! If you have an Audi/VW don't take it anywhere else but here!! These guys will do you right! read more

During my time in Charlestion, I needed to get some service and repairs completed. Patrick go me in a really took the time to listen to my issues and explain things along the way. I felt very comfortable leaving my Golf overnight with them. Their rates are very reasonable, especially when compared to VW dealerships and others with hidden fees. Thanks guys for the great work and rapid turnaround time. read more

Seriously the NICEST people you will ever let work on your car!! I called them today at lunch expecting to be told I would have to wait on a part (like everyone else had told me) and Nathan told me to bring it by the shop and he would take a look. He found the part and had me all ready to go in under two hours, all while charging me SIGNIFICANTLY less than what VW quoted me for. VW also wanted $90 just for diagnostics and he told me what was wrong without asking for anything. Furthermore, when the car was ready, he called and explained everything and gave me all the time in the world to ask questions and better understand what was wrong. I just really appreciate someone who takes the time to treat their customers with respect, kindness, and patience. I have never had a better auto experience. I have decided to be a loyal customer to this place and if you decide to go here I guarantee you won't be disappointed. read more

Great! Super nice guys. Their prices are fair, and I trust them. That says it all as far as mechanics go.