Had an issue with an AC odor in my GLC 300. I spoke with a receptionist on Monday and was surprised…read morewhen she gave me a following day appointment. Arriving at the dealership and after an initial review by the service manager to a Tech Bulletin addressing this issue, he corrected the issue in a short time. ALL the dealership associates were all very pleasant, professional, and customer service focused. Again, thank you to the service team at the dealership.

DO NOT purchase a vehicle from this dealership…read more I bought an Acura RDX from them and within three days of having by it, problems started surfacing. Before the sale, I was assured the vehicle had "passed a 182-point inspection" and had a "clean history." Those claims could not have been further from the truth. Concerned, I took the vehicle to a local Acura dealership for a thorough evaluation. The result? Nearly $6,000 worth of necessary repairs that should have been identified -- and addressed -- before the vehicle was ever listed for sale. These were not minor cosmetic issues; they were significant problems that directly impact safety, reliability, and value. What's most disappointing is the dealership's response afterward. Management has been unwilling to take responsibility, acknowledge the oversight, or make any meaningful effort to resolve the situation. Once the paperwork was signed, their customer service disappeared entirely. If you value transparency, integrity, and accountability, look elsewhere. The promises made during the sales process did not match the reality of the vehicle, and the lack of post-sale support speaks volumes about how this business operates.

A small somewhat out of the way used car lot which is part of the Mount Pleasant Volkswagen…read more(Lowcountry Volkswagen) dealership at 1001 Johnnie Dodds Blvd, Mt Pleasant, SC. This preowned location is up Highway 17N from the main dealership. This of course is only for used cars. A quick review showed good used cars but we were looking for something a little more reasonably priced. That was not present here at the time that we came by although we had a good salesman Steven (from the main dealership) who was showing us through and showing us around. The car that we had come to look at was one that they had just been sent to auction. I would think that the better cars would be left at the used car lot and not sent to auction, so maybe it was a good thing as it turned out. Kudos to Steven, not so much on the lack of updates on their website.

From the owner: Low Country Pre Owned sells quality vehicles to the Public. Each vehicle has been inspected by…read moreCertified Mechanics and reconditioned before purchase. We live by a simple rule: "We only sell vehicles that we would feel comfortable having our own family drive." If a vehicle does not pass inspection, it will not be for sale. We pride ourselves in making each vehicle purchase a great experience and somewhere that our community feels comfortable buying. We also provide financing through multiple lending institutions.

I bought 2 Subarus from this dealership at the end of 2019. Both had issues immediately. Owner was…read moredifficult to get in touch with as he is a one man operation and states that it is his business practice to not communicate by phone and only use text message. Please see other reviews that confirm this. When I bought the cars, I cranked one up and said this vehicle sounds very loud. The owner of the dealership said it was because the engine was starting from cold. He said if there were any problems to take it to a repair center called Suby Docs. Well I took it to Suby Docs and they said it has a cracked exhaust manifold which is causing the noise. They asked me "have you ever noticed this car is very loud when it starts". I said yes. I have been texting the owner of the dealership for over a week now with my car sitting idle at Suby Docs. The owner claims that the cars are sold "as is" and refuses to pay. This is not the way I treat customers at my business. I hope this is not the way that the owner of Charleston Auto Sales treats all customers. Please do not support this business. I am confident you will get better after-sales service from a dealership that cares more about their customers.

This sweet find, is my new go to place for Subaru's and other second hand cars in the Charleston…read morearea. I am so lucky to have found this place. The owner Jim Gerow is fantastic to work with. Not pushy at all. He has a workshop with Matt who will work on any issues you have with your car. Initially my plan after been told about this guy was to come and select a Subaru for my daughter. He had several, to select from with different prices, ages, and states of condition. He let us browse at our will, take test drives and then come ask questions. I loved the fact that he wasn't your typical pushy dealer. Both for buying cars and services on your own car, he is half the price of the big dealers. A family run, small shop and second hand dealer that I would trust with my car and that of my daughter's. Charleston Auto Sales is a true hidden secret in this town. Go visit, you will not be sorry.

Selection of available cars to purchase is horrible. Did end…read moreup getting a car. Then they Repo'ed my car. Not because I was missing payments or even late on payments. They Repo'ed the car saying that I did not get a VIN verification. That is their responsibility as a dealership ( dealer handling and title fees) not mine as the customer. BUYER BEWARE!!!! A lot of other places to purchase a vehicle with better selection.

I LEASED A LEMON!! Whewww .. where to start? Customer service! Let's start with the good, April…read more13th, I visited DriveTime for a car. The young lady that worked with me did an absolute phenomenal job! Very attentive, a lot of active listening, very professional. I was recommended to her by her colleague after he noticed he wasn't successful in selling or convincing me to purchase a car. & Although it didn't work out with him, he didn't let me leave feeling hopeless with no luck, which was appreciated. With the young lady, she was very understanding & sympathetic with my situation and together we found a car. I came back on Monday, April 14th 2025 to pay the down payment totaling $1100, I left with my car happy asf! April 18th, 4 days later, the car was giving me shaking & vibration in the seat, steering wheel and floor base at 50/55mph, but later went away. April 21st, the vibration & shaking returned. I called DriveTime to let them know about this and was recommended to take the car to Firestone on Savannah Highway so that they can file a claim with Silver Rock, who the warranty is through if there are mechanical failure during my 30 day warranty. This specific location was highly recommended by the guy at DriveTime & I quote "I highly recommend the Savannah Highway location because they're more familiar with Silver Rock and how they operate". (THEY ABSOLUTELY SUCK! but that's a different story for a different review) I scheduled my appointment & took my car there on April 26th. Explained to them what was the issue, 4hrs later I left with a wheel bearing replacement, the one that was on the car was ready to pop, per the technician/mechanic. April 29th 2025, I took my car back because the same problem occurred, I was then advised that the car would be kept overnight to have the brake pads & rotors replaced, parts had to be ordered. After having the services completed, my brakes squeaked so bad it sounded like a school bus & the dang car still was shaking at a certain speed! Atp I'm irritated. May 16th, 2 days past my 30day warranty mark at $0 deductible, my engine light started blinking as I was driving and my car began jerking/hesistating and stalling to accelerate past 40mph. I immediately took the car to Firestone who told me that I couldn't be seen for service until Monday or Tuesday (5/19 - 5/20). Drive time was just down the road so I made my way there but stopped by AutoZone for the engine like check & was given a P1326 code. I got to DriveTime where I was told there was nothing they could do because they don't have the authority. I was provided the contact number for their customer sales relations department. I received a case manager and suggested places to take my car anywhere else in network other than Firestone. Took it to precision tune who ran their diagnostic test & told me about the code P1326, Replace Engine Block Assembly! Pretty much the engine was no good! because there was 0 oil in it and its been that way at the time of purchase. Till this day I am praying and hoping that a new engine is not needed because the warranty is giving me a hard time with coverage. I absolutely regret purchasing this vehicle with DriveTime! And no I won't be recommending the business to anyone. I chose to keep everyone's name anonymous, but I do know every last one that I had an encounter with. All down to the mechanics at Firestone. To know me is to know I'm big on reviews and I'm very thorough with the ones I give! Shop at your own risk, LITERALLY! ** update .. the engine has to be replaced

Let me start with the good , the sales experience wasn't awful . Salesman was nice , not…read moreexceptionally knowledgeable about the car , but nice . The deal went mostly smooth , however . AFTER , we discovered this dealer does not do any type of service to the vehicles before sales . They do n ot inspect the vehicle , change the oil nothing . Within in a week my oil life light came on , so I got to spend $100 on a full synthetic oil Change before my first tank of gas was empty . Gas I put in the vehicle , we purchased it on fumes , had to go straight to a gas station in order to get home . Then I realized my wiper fluid was empty too , not a huge deal , it's a used car I suppose . Fast forward two weeks , I drove to Florida because of my grandfathers passing , and my new shiny vehicle left me and my children stranded . On a weekend . So, we replaced the battery and prayed it would solve all the problems . Well it did not . Now I'm stuck with an insane repair l bill at a dealer , no resolution , a new car that is useless to me !! When i called and spoke to Scott he let me know I was on my own and they weren't even sorry about it . So , what I think is important for people to know is that ... you're buying blind . Spend the extra money to buy from A dealer who can prove an inspection was done and you're covered for at least a minute once you drive away ! Lesson learned , a very expensive lesson that this business DOES NOT CARE ABOUT ITS CUSTOMERS . Only money .

No pressure sales, they don't try to upsell, oversell or hardsell you. They have been in the game a…read morelong time and it shows. Would highly recommend.

This has been the worst experience of my life buying a car from this car company. The sales…read moreassociates are inconsiderate.. today after having a total loss for the Mercedes I bought from them and put over 15 grand in. I called to ask about my warranty and I was told I was angry and I shouldn't be so upset... super inconsiderate. I would never recommend this company for anybody if you want a car and you want people to trust do not get it from them terrible

Took my son there to buy his first car. All was good and then we took the test drive. The salesman…read morewanted me to take a short ride and I decided to extend it. The engine light came on. Surprise! Turned out it was unsafe to purchase and it should have been unsafe to sell. However, stupid me, gave them a second chance when my husband decided he wanted a pristine car on their lot. 7 years old but only 40K miles. Asked for the CarFax report twice and never got it. Was told it was in a minor accident - later when I got the CarFax report after we started having multiple problems post purchase, the report indicated 2 accidents and the second one was " moderate " damage both right back and left front corners of the car AND the sunroof were damaged which meant it was in a double collision front and back. During the 3 months we had it, we had it in the shop 5 times and $2000 later, we were told the engine had a crack and that would be $8000. Paid $16K for the car, so we decided to sell it to an auction. Had to buy another car + take a $10K hit on what we lost on the first car. I will NEVER buy a used car again unless I get full coverage and it goes through full certification by the dealer. Lesson learned. If you decide you want to buy from these sheisters, make sure you get it checked out by your own mechanic or take it to a dealers service department to see if they will certify it. It's unconscionable to sell unsafe and damaged cars and it's people like this that give car salesmen a bad name.

Chevis was awesome as always! He helped my mom a ton and that's why she only services her car up…read morehere when she comes to visit! The best!!

JAWAYNE is an awesome sales agent who helped us purchase our used car. We love the car and we love…read morethe customer service. He even checked on us the next day to see if we were happy with our purchase!! Great dealership with excellent sales agents. When you go ask for JAWAYNE!!

I came in to address a few recalls on my vehicle. I made an appointment ahead of time online, which…read morewas pretty easy process. Upon checking in, I was informed that only one recall can be addressed since they didn't have the parts for the other recall. So they ordered the parts, but I was told it would take some time. While they addressed one of the recalls, I sat in the waiting area. It was comfy and clean. I made myself some tea and grabbed a few complimentary snacks. was able to get some work done on my laptop and the service was completed sooner than I expected. The staff here is always great to work with.

Excellent service . Fair prices . To my mind Hyundai provides the best warranty so why not ?…read more Santa Fe of palisade ? Tough question, probably sells ppl help to decide .... Sir Reggie the owner was kind and help me to understand better my direction .