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Low Country Pre-Owned

4.0 (1 review)
Closed • 9:00 am - 6:00 pm

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8 years ago

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CarMax

CarMax

3.7
(118 reviews)

My Daughter just moved to Charleston, she joined the Navy and will be going to school there and…read morethis is her 1st car. We walked in and Anikia M greeted us and made us feel welcome, we had just come from another dealership and they were Very Pushy. Anikia listened to us and gave us some options that were in her price range. After picking the car she liked we did All the paperwork and she was able to purchase the car on her own!! We were able to complete the purchase a few days later when she had the money for the down payment. Definitely would recommend, everyone was super friendly especially Anikia!

I don't know if you can improve corruption. Order a vehicle are clearly stated that certain options…read morewere already installed from factory. We have the vehicle shipped in from out of state. When I got to the Charleston location, they notified us that it was ready who went to go pick it up. No one that was currently working. Could explain anything about how to get certain things to operate. They didn't have the time for us, and they didn't give a crap. So we signed off on the vehicle and drove off, assuming that we could get it figured out. By the next day we had come to the conclusion that the two main installed the functions that we ordered the car for or not actually installed. I understand we have a 10 day. But this was a very rare vehicle. The color was highly unique. The rest of the option set was fairly unique. The price the miles everything fit the bill. All they were able to do, or willing to do was give us $1000 off the price the vehicle. It's gonna cost us $4500 or more to get it installed at a dealership that can do the work. Unacceptable. Let's add to that that after we got home with the vehicle, we discovered it was nasty on the inside underneath the seats. And it was the bottom side of it hadn't been cleaned off. There were some kind of oily residue on one of the back windows. And they wanted to give us $50 to have a professionally cleaned. All around experience, not worth the hassle. We used CarMax because we could order and pay for everything online and they even managed to screw that up too. There is absolutely no concern from the corporate headquarters on fixing the problem, and refused to give us any peace of mind that they would try to correct the issue moving forward for any future customers. So beware if you use CarMax at any given location, you're probably gonna get incomplete service and pour attitudes. If I could give negative stars, I would

Low Country Pre-Owned - usedcardealers - Updated June 2026

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