The Ferry is a great way to get back to downtown Boston after doing the Freedom Trail since it leaves from Charlestown, the end of the historic route. You get dropped at the Aquarium!
My husband warned me that I will get the local attitude at some point, the harshness, the rude behavior. So I was prepared, didn't know when or how. But it did happen! In the person of the ticket checker from the ferry. We bought Charlie card passes for 7 days. On the MBTA site it specified that you can use the ferry with the card pass.
Well, the ticket checker on the ferry had a different take. He didn't accept it. Other passengers had the same issues, read the same thing! We all had to buy the $3,70 fare for 1 person, One Way. Luckily, I had cash. I don't have a problem with the rate, I think it's a good deal. But they need to get it together.
Also, have a booth at the harbor so we can check on the situation and purchase tickets. Not on the boat, after it started, it's a short ride, so you miss on the fun, on the views.
MBTA needs to get it together. Their employee was harsh, angry, ready to fight "No, it's not"- his answer when I mentioned the info on their site. "I had the same conversation with a lady yesterday" (imagine the New England accent). So, yes, people are confused and the brusque, rude person working on the ferry didn't leave a good impression. Luckily, he was the only Boston bad cliche employee type I encountered during my trip!
Otherwise, nice views of the city, great ride to take - it's short, doesn't cost much and it's a great sightseeing option! Hope you'll have a better experience! The views of Boston are beautiful, the behavior of the staff, not! read more