For around $150 I don't feel like I got what I paid for here and was left very unsatisfied with the…read moreresults. It's now the day after and my skin feels dull, unlike facials I've received at other businesses. If I had gotten the $80 microexfoliation add on maybe this would be different but I had a double cleanse, exfoliant, extractions and moisturizer that just didn't satisfy me. The extractions focused on my nose and were more painful than those I've experienced before. I had an active breakout on my cheek that I was surprised to have popped while congestion on my chin was left unaddressed. Red light therapy was gifted to me but I think if not I would've left with a very irritated and flushed face. While treatments/products were sitting on my face, I have a feeling my facialist was just sitting on her phone rather than giving a massage or anything. Overall this felt like a budget experience meriting a cost of maybe $70 tops for the less than 45 minutes I was in the chair. I'm giving this two stars rather than one only because they were able to accommodate me and a guest at the end of the day on short notice (called at noon and seen at 4), and I want to give the benefit on the doubt that service is better toward regular customers. Given this is a chain I would recommend patronizing a smaller salon with further trained estheticians.

I've been a member at Heyday Assembly for a little over a year & I cannot recommend it enough! From…read morethe friendly staff, knowledgeable estheticians & relaxing experience, you cannot get better. I continue to get compliments on my skin since getting regular, monthly facials. Do yourself a favor and get yourself a membership!

Could not recommend enough. Everyone here is incredibly kind, very professional, and very good at…read moretheir job. Danielle specifically helped save my hair from a crazy nightmare I had done to it elsewhere. She is amazing with blondes, and got me back to my platinum. Pricing is very fair too in my opinion, especially in comparison to other salons in the area!

Asked for my favorite stylist and granted hair is lovely just the right color blend new with now…read morewhite thighs

Maria did an amazing job on my filler in my nose and my lips! I left super happy and she definitely…read moreknows what she's doing. I'll definitely be back!!

Over priced for poor quality work. Honestly save your money and go somewhere else that actually…read morewants to help you look good and has your best interest at heart and not just looking for a quick money come up. Not personable and just rude. Injecting every opposite spot I went in for ... very questionable spot.

Have been coming here for two sessions (so far, booked 8 in total) of laser hair removal. They are…read morejust about $100/session including legs, arms, and underarms, which I think is incredibly well priced. I've never seen Dr. Sandhu and she's not in the office - I know for a fact because one day when I went the practice was unlocked just for me and it was by a laser tech, Francyne (whom I love). Since it's just laser I'm not really fussed about this but I would certainly want her in if I had some sort of procedure or filler done.

I got BOTCHED from a neglectful aesthetician…read more I went in for TruScuptID to target 3 areas of unwanted fat and received 3rd degree burns on my shoulder blade because the aesthetician, Lindsay, neglected to change the grounding pad for each targeted area. After the procedure, the aesthetician blamed the machine/equipments for malfunctions. I then went to see Dr. Sandhu, and she BLAMED ME for getting burned because I was SWEATING. Both times, I was being lied to about what went wrong and who was at fault. At the time of the appointment I didn't know what to expect from the whole procedure. It was only when I went to a different medical spa, that also had TruscupltID, was I told the truth about the whole incident. I told the nurse my whole experience with Neem Spa, and she told me exactly what happened: The aesthetician left the grounding pad on 1 area for too long. To reduce risk of burning she was suppose to change the location of the grounding pad for each targeted area. So she was suppose to change the location of grounding pad 3 times because I was treating 3 different areas(my stomach, flanks, and arms). Dr. Sandhu refused to give me a full refund and still denies any negligence on her staff's part of the procedure.

I discovered Joy Skin through Gilt and I'm so happy that I did. First off, the space is gorgeous…read moreand so thoughtfully designed by the owner. I got the Atelier Glo Facial with Iana, who was incredibly sweet and knowledgeable. Throughout the facial she explained her examination of my skin as well as what types of products my skin could benefit from. The spa also has a retail boutique featuring various green beauty products which you would not be able to find in big box department stores also. Would highly recommend. Of note, this location moved to 24 Charlestown St- be aware of this address change as Google and Waze has the old address. It was difficult to find at first because it's located nearby the busy rotary in Sullivan Sq. Supposedly there's street parking on Spice St.

Nothing but amazing things to say about this place. I've had both the atelier 30 and the atelier…read moreglo 30. Both amazing services. You walk in and immediately feel at peace. Both Rosie and Iana are inviting and calming. Every time I've gone, I leave feeling 10x better than when I walked in. A true gem.

Such a great experience, the girls are very educated on all services and made me feel so welcomed…read moreand comfortable. The nurses are also very in detail with everything they do. I felt very well educated by them as well. This is the best medical aesthetics Place I have been in! I will definitely be back highly recommend!

I rarely leave one-star reviews, but after two separate experiences, I feel like this reflects a…read morepattern rather than a one-time mistake. The first incident happened during a Clear + Brilliant appointment. I was left sitting with numbing cream on my face for an entire hour before I finally went into the nurse's office to ask if I had been forgotten. She apologized, and while she was kind, I lost an hour of my time. I chose not to leave a review because I assumed she was simply overbooked, and I didn't want to blame an individual for what seemed like a scheduling issue. Unfortunately, today's experience confirmed that the problem is with LaserAway's organization. I arrived for my 11:00 a.m. appointment only to find out the clinic wasn't opening until noon because a nurse couldn't come in until later. The issue isn't that something unexpected happened--it's that no one communicated this to me beforehand. They admitted they should have notified me, but by then I had already driven there and rearranged my day. As an athlete, I can only schedule these treatments on my one day off each week because I can't work out for 24 hours afterward. Morning appointments are already extremely difficult to book, so having one wasted because of poor communication is incredibly frustrating. What disappoints me most isn't just the mistakes--it's how they're handled. Both times I received an apology, but there was no meaningful effort to make things right. Good customer service isn't about never making mistakes; it's about how you respond when you do. The only reason I continue coming here is because I prepaid for my treatments. Once I've used them all, I won't be returning. If you're looking for a place to start laser or skincare treatments, I would recommend choosing a local clinic that values your time and communicates with its clients. Based on my experience, LaserAway has been disorganized, unprofessional, and disappointing.

How the mighty have fallen. Save yourself the trouble and shop online. I think customers with some…read moreloyalty get free shipping, as do orders that hit a cost minimum. I've come in here a couple times to grab a go-to product and at least half the time, they don't have it. They have a really limited selection and it's mostly Sephora brand stuff now, which isn't super reliable. Kind of a dirty location, too.

I've been to this Sephora a few times and the first few times weren't bad. My most recent visit…read moretoday, however, was one of the worst Sephora experiences I've had. It was very busy when I went since it was a Saturday during one of their semiannual sales. Many items were out of stock and testers that were available were messy. Typically when I visit Sephora at least one employee will greet me and ask if I need help. I usually don't need help but I always appreciate the offer. Figures that the one time I needed employee assistance it was difficult to get. Despite how busy it was, several employees were standing around chatting amongst themselves. The employee who eventually helped me did the bare minimum and seemed to want to be done with me as soon as possible. She stared at me without saying anything until I asked for help finding a foundation shade. They were out of stock of my shade despite the Sephora app saying otherwise. In my past Sephora experiences, whenever an item I've wanted has been out of stock, an employee would offer me an alternative product, a product sample, and/or offer to order the product for me, but this employee did none of that. However even if they weren't out of stock, I think I would have opted to buy online anyway given how long the line was and the lackluster customer service. I'll stick to other Sephora locations or shop online in the future.

I recently had a gel manicure and pedicure at this salon, and I was very pleased with the quality…read moreof both services. The technicians did a good job, and I was happy with the final results. Unfortunately, the overall experience did not match the premium prices being charged. If you're positioning yourself as a luxury salon, the entire customer experience should reflect that. The salon floor had nail clippings scattered around, which made the space feel unclean, and the restroom toilet was not working during my visit. The salon was very busy, so there was a long wait between my manicure and pedicure. While I understand that delays can happen, I was simply left sitting without any communication or updates. A quick explanation or estimate of the wait would have gone a long way. It also seemed that the salon could benefit from stronger management and additional support staff. The technicians appeared focused on providing services, but there didn't seem to be anyone dedicated to keeping the salon clean, assisting customers, or ensuring that operations ran smoothly. The quality of the manicure and pedicure is why I'm giving this salon a positive review overall. However, improving cleanliness, communication, and customer service would make the experience much more consistent with the prices they charge.

Expensive but extremely luxurious and high quality manicure. I got dip powder with cats eye polish…read morewhich was maybe the most beautiful manicure I've ever had and it did not budge for 6+ weeks until I had it removed (this is the biggest selling point for me). They have a huge range of colors to pick from. Interior is very beautiful and clean. Would maybe come back once in a while to splurge. Though pricey, it's definitely worth it for the quality.

This is an outstanding med spa. If you are looking for a painless microneedling treatment, Olivia…read moredoes a fantastic job. My face was glowing and back to normal the next day. Could not recommend enough!

Olivia is the best!! Had a really positive experience here with her. I had a few treatments done--…read moresuper happy with the results and the care Olivia has given me. She's super friendly and professional and just gets it! Very customer centric and made me feel at ease. I trust her expertise and have never felt better about my skin!

Finally found a place that knows what to do with my straight, un-permed east Asian hair…read more Grace is lovely! She was professional, kind, and gave helpful (not overbearing) suggestions on how to best cut and style my hair. Very happy with my haircut -- something that I haven't been able to say for the many haircuts I've had in Boston over the course of 3 years!

Grace is a pro. She's an expert with thick hair and always makes my wavy hair look so smooth, shiny…read moreand healthy. When she washes your hair, she scrubs your scalp and it feels very refreshing.