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    Charlestown Nails and Spa

    3.9 (22 reviews)
    Closed • 10:00 am - 7:00 pm

    Services - Charlestown Nails and Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Charlestown Nails and Spa Photos

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    Recommended Reviews - Charlestown Nails and Spa

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    Reviews With Photos

    Dip natural nail with a gel design
    Savannah B.

    Visiting from out of town and I decided to get my nails done here and so glad I tried this place out! I got my nails done with Vincent he is very patient, attentive, and amazing at nail art. This place is clean and a relaxing place to get your nails done. I got powder dip and a design and am very impressed. Highly recommend this place!!

    Deep cut on right index finger
    Kaylah T.

    I don't even have the energy to write this review after being there from 530-8pm. This is the manicure I received tonight after finding out they are under NEW OWNERS yet again (as of 2 days ago). The pictures are self explanatory. What I got was completely different (different colors and the pink and white were flipped on opposite ends) and received a couple battle wounds in the process. The pedicure was okay, although I received a large cut on my cuticle. The WORST $95 I could've spent. Now I have to repaint these nails.

    The manicure I got today.
    Colleen C.

    I loved the service I have received since they have opened after the Covid-19 closing. The people who have done my nails have been marvelous. Today Thanh Tran did fabulous service I got a bottle of spring water and lots of care I strongly recommend to go back if you left and to try it out if you have never been.

    Ellie M.

    I don't know why they have such low ratings....The price is average and the place was clean. The women working there were all very nice and my gel manicure looks great!

    Gel manicure

    I had never heard of this place before, but found myself there after receiving a gift card. Needless to say I will definitely be back. I got a gel manicure (appropriately priced) and it came out amazing! I don't know about anyone else but my biggest pet peeve is when the gel polish touches the cuticle causing it to lift. My nail technician took her time when polishing to make sure clean even edges (as seen in picture).

    K. M.

    Under new management - I'd ignore previous negative reviews & give them a shot. Place was clean, everyone working there was lovely, prices were reasonable. I get a bi-weekly(ish) simple gel manicure. This place took me right away with no appointment and my nails look the same as they always do- only here I paid less and didn't have to wait! I'll be back :)

    Butch C.

    This place is terrible I took my girlfriend there to get her acrylic nails done and a week later they're already falling off And they are really crooked they did a hack job and they charged us an arm and a leg. Do not go here!!!! Really don't!!! This is about as bad as it gets...

    Almond-shaped tip dip

    So friendly, they always fit me in and my nails always look great and last forever. I was going to get acrylics for a wedding but they suggested a dip with fake tips instead. I've been going back ever 4-6 weeks ever since to get them redone. Super light, strong and they always take the time to make sure they're even and done correctly.

    Transparent pink gel manicure

    Today I got a gel manicure done here and I was very happy with the results. They followed COVID 19 guidelines and I felt completely safe while being there. I see that the other bad reviews might detract you from going here, but from my experience it was great and highly recommended. I will let the picture speak for itself.

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    3 months ago

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    7 years ago

    Business owner information

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    Linh T.

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    3 years ago

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    4 years ago

    I got a pedicure and they really took their time. It included a hot stone massage, it was absolutely lovely. Will be coming back soon!

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    7 years ago

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    5 years ago

    Did a great job. Very attentive. Took the time to do the job well. Paid attention to the details. Got a great pedicure there!

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    7 years ago

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    Ask the Community - Charlestown Nails and Spa

    What is your pricing for a regular manicure or pedicure?

    Our regular mani and pedi is $45 Thanks for interested !!

    What is the price for a full acrylic set with regular nail polish?

    Our regular polish Fullset start at $35 Thanks you

    View All 4 Questions

    Review Highlights - Charlestown Nails and Spa

    “In search of a new nail salon as I am new to Charlestown, I had been looking for reviews and seen such negative ones for this business.”

    Mentioned in 2 reviews

    Read more highlights

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    1.1 mi

    For around $150 I don't feel like I got what I paid for here and was left very unsatisfied with the…read moreresults. It's now the day after and my skin feels dull, unlike facials I've received at other businesses. If I had gotten the $80 microexfoliation add on maybe this would be different but I had a double cleanse, exfoliant, extractions and moisturizer that just didn't satisfy me. The extractions focused on my nose and were more painful than those I've experienced before. I had an active breakout on my cheek that I was surprised to have popped while congestion on my chin was left unaddressed. Red light therapy was gifted to me but I think if not I would've left with a very irritated and flushed face. While treatments/products were sitting on my face, I have a feeling my facialist was just sitting on her phone rather than giving a massage or anything. Overall this felt like a budget experience meriting a cost of maybe $70 tops for the less than 45 minutes I was in the chair. I'm giving this two stars rather than one only because they were able to accommodate me and a guest at the end of the day on short notice (called at noon and seen at 4), and I want to give the benefit on the doubt that service is better toward regular customers. Given this is a chain I would recommend patronizing a smaller salon with further trained estheticians.

    I've been a member at Heyday Assembly for a little over a year & I cannot recommend it enough! From…read morethe friendly staff, knowledgeable estheticians & relaxing experience, you cannot get better. I continue to get compliments on my skin since getting regular, monthly facials. Do yourself a favor and get yourself a membership!

    Neem Medical Spa - TruscupltID devices

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    Have been coming here for two sessions (so far, booked 8 in total) of laser hair removal. They are…read morejust about $100/session including legs, arms, and underarms, which I think is incredibly well priced. I've never seen Dr. Sandhu and she's not in the office - I know for a fact because one day when I went the practice was unlocked just for me and it was by a laser tech, Francyne (whom I love). Since it's just laser I'm not really fussed about this but I would certainly want her in if I had some sort of procedure or filler done.

    I got BOTCHED from a neglectful aesthetician…read more I went in for TruScuptID to target 3 areas of unwanted fat and received 3rd degree burns on my shoulder blade because the aesthetician, Lindsay, neglected to change the grounding pad for each targeted area. After the procedure, the aesthetician blamed the machine/equipments for malfunctions. I then went to see Dr. Sandhu, and she BLAMED ME for getting burned because I was SWEATING. Both times, I was being lied to about what went wrong and who was at fault. At the time of the appointment I didn't know what to expect from the whole procedure. It was only when I went to a different medical spa, that also had TruscupltID, was I told the truth about the whole incident. I told the nurse my whole experience with Neem Spa, and she told me exactly what happened: The aesthetician left the grounding pad on 1 area for too long. To reduce risk of burning she was suppose to change the location of the grounding pad for each targeted area. So she was suppose to change the location of grounding pad 3 times because I was treating 3 different areas(my stomach, flanks, and arms). Dr. Sandhu refused to give me a full refund and still denies any negligence on her staff's part of the procedure.

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    LaserAway

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    2.3(31 reviews)
    1.2 mi
    19 years in business
    Certified professionals

    Such a great experience, the girls are very educated on all services and made me feel so welcomed…read moreand comfortable. The nurses are also very in detail with everything they do. I felt very well educated by them as well. This is the best medical aesthetics Place I have been in! I will definitely be back highly recommend!

    I rarely leave one-star reviews, but after two separate experiences, I feel like this reflects a…read morepattern rather than a one-time mistake. The first incident happened during a Clear + Brilliant appointment. I was left sitting with numbing cream on my face for an entire hour before I finally went into the nurse's office to ask if I had been forgotten. She apologized, and while she was kind, I lost an hour of my time. I chose not to leave a review because I assumed she was simply overbooked, and I didn't want to blame an individual for what seemed like a scheduling issue. Unfortunately, today's experience confirmed that the problem is with LaserAway's organization. I arrived for my 11:00 a.m. appointment only to find out the clinic wasn't opening until noon because a nurse couldn't come in until later. The issue isn't that something unexpected happened--it's that no one communicated this to me beforehand. They admitted they should have notified me, but by then I had already driven there and rearranged my day. As an athlete, I can only schedule these treatments on my one day off each week because I can't work out for 24 hours afterward. Morning appointments are already extremely difficult to book, so having one wasted because of poor communication is incredibly frustrating. What disappoints me most isn't just the mistakes--it's how they're handled. Both times I received an apology, but there was no meaningful effort to make things right. Good customer service isn't about never making mistakes; it's about how you respond when you do. The only reason I continue coming here is because I prepaid for my treatments. Once I've used them all, I won't be returning. If you're looking for a place to start laser or skincare treatments, I would recommend choosing a local clinic that values your time and communicates with its clients. Based on my experience, LaserAway has been disorganized, unprofessional, and disappointing.

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    SEPHORA

    SEPHORA

    2.0(21 reviews)
    1.2 mi

    How the mighty have fallen. Save yourself the trouble and shop online. I think customers with some…read moreloyalty get free shipping, as do orders that hit a cost minimum. I've come in here a couple times to grab a go-to product and at least half the time, they don't have it. They have a really limited selection and it's mostly Sephora brand stuff now, which isn't super reliable. Kind of a dirty location, too.

    I've been to this Sephora a few times and the first few times weren't bad. My most recent visit…read moretoday, however, was one of the worst Sephora experiences I've had. It was very busy when I went since it was a Saturday during one of their semiannual sales. Many items were out of stock and testers that were available were messy. Typically when I visit Sephora at least one employee will greet me and ask if I need help. I usually don't need help but I always appreciate the offer. Figures that the one time I needed employee assistance it was difficult to get. Despite how busy it was, several employees were standing around chatting amongst themselves. The employee who eventually helped me did the bare minimum and seemed to want to be done with me as soon as possible. She stared at me without saying anything until I asked for help finding a foundation shade. They were out of stock of my shade despite the Sephora app saying otherwise. In my past Sephora experiences, whenever an item I've wanted has been out of stock, an employee would offer me an alternative product, a product sample, and/or offer to order the product for me, but this employee did none of that. However even if they weren't out of stock, I think I would have opted to buy online anyway given how long the line was and the lackluster customer service. I'll stick to other Sephora locations or shop online in the future.

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    AR Nail Bar & Lounge - Nail Art for Christmas

    AR Nail Bar & Lounge

    3.4(149 reviews)
    1.1 mi
    •$$

    I recently had a gel manicure and pedicure at this salon, and I was very pleased with the quality…read moreof both services. The technicians did a good job, and I was happy with the final results. Unfortunately, the overall experience did not match the premium prices being charged. If you're positioning yourself as a luxury salon, the entire customer experience should reflect that. The salon floor had nail clippings scattered around, which made the space feel unclean, and the restroom toilet was not working during my visit. The salon was very busy, so there was a long wait between my manicure and pedicure. While I understand that delays can happen, I was simply left sitting without any communication or updates. A quick explanation or estimate of the wait would have gone a long way. It also seemed that the salon could benefit from stronger management and additional support staff. The technicians appeared focused on providing services, but there didn't seem to be anyone dedicated to keeping the salon clean, assisting customers, or ensuring that operations ran smoothly. The quality of the manicure and pedicure is why I'm giving this salon a positive review overall. However, improving cleanliness, communication, and customer service would make the experience much more consistent with the prices they charge.

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    Dip with extensions and a chrome finish.... Exactly what I wanted! $75 not including tip but I couldn't have been happier.

    Charlestown Nails and Spa - othersalons - Updated September 2026

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