What a gem! We were headed to Minnesota and stopped for lunch. The service was impeccable! The gal At the register made recommendations and was friendly and bubbly. The workers seemed to be enjoying themselves which made the strip mall interior feel festive and alive! We ordered the cheesesteaks and fries. The bread on the Sammy was soft and toasted to perfection! Yummy fillings and the meat was tender. The fries were solid. The lemonade was Amazing! I'm certain I'll be thinking about the whole thing tonight around midnight- wishing I ordered one to go!! Great lunch spot- far exceeded our expectations!!! So yum! read more

Well I just went there placed a to go order for two chicken Philly one no mushrooms and jalapeños went we got home the steak Philly. Tried calling and the put on hold for at least 10 mins hung up the because I got tired of waiting now there phone is off the hook so it goes straight to a busy signal. Not a good way to run a business! read more

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I've been to Philadelphia, had their cheesesteaks....this is the closest that I have tasted in the Midwest. Very quick and quality service. The french fries were very hot and crispy, and all cheesesteaks are served on freshly baked bread. Prices are a bit steep, but that's to be expected in today's economy! Definitely a return trip! read more

Charleys Cheesesteaks - Sandwiches Near Me - Rockford, Illinois

It's a hit or a miss here. Sometimes it's good and other times they forget everything on the sandwich. I had this on a Sunday to try it, because I've never had it. Went back the next day and they forgot everything on the sandwich. No onion, no bell pepper, no mushroom. I took it back and they did remake it for me. It's a pretty good sandwich for a quick Philly. Just make sure you check your food before you depart. I'd recommend the original Philly and the chicken Philly. read more

Charley's serves a very plain Philly Cheese-steak sandwich. Very little meat was spread across the bread. Some heated white cheese was spread across the sparse meat. Very plain and very basic with virtually no taste. The service was freaky fast. The drink station was unclean and disorderly. Trash and spilled drinks were present. My ticket was $10.05 for a regular sized sammy and a large soft drink. read more

Charleys Cheesesteaks - Sandwiches Near Me - Rockford, Illinois

I love a good, fresh, hot sandwich especially here at Charley's, I always leave satisfied! The staff and service here is phenomenal. I personally love the Philly cheesesteak and bacon 3 cheese, but seriously you cannot go wrong with any of the subs. They usually have a special sub as well. Their fries are the BEST!!! Loaded or not loaded, I love how crispy each fry is and that it's not greasy. They also have some of the best lemonade. Tasty sub, fresh crispy fries and pure lemonade, what's not to love?! read more

Charleys Cheesesteaks - Sandwiches Near Me - Rockford, Illinois

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There aren't enough words to describe Charley's. They are hands down the best customer service I've ever experienced, and I'm not talking about one occasion. We've eaten there an average of 1-3 times a week for two her four years now. They are always on top of everything. Super quick, very friendly. We order in the app usually got pick up, our food is ready in under 10 minutes, often under 5. One time my husband picked up the food and they called my cell letting my know "Hey ____ just left and I accidentally gave him the wrong bag/order, does he want to come back or us just remake it another time?" I don't know how they knew my cell or his name but it was kind and considerate. Most places would say oh well and let it be and still hassle me to rectify the issue and get the proper food. read more

You want to eat mall food, but don't want to go to the mall? okay, well here's a Charley's steakery that is not located in a mall. They serve mostly sandwiches, philly cheesesteaks. They do have chicken and other types of sandwiches that are pretty good. This location does have my one of my favorite guilty pleasure foods, the ranch and bacon fries. These things are like a heart attack waiting to happen, but they are good. The service is what you would come to expect from a fast food type place, and the dinning area has been clean every time I went. Depending on how busy they are really does dictate the level of service you get. Don't expect fine dining or fantastic service, it is a fast food chain after all. read more

Charleys Cheesesteaks - Sandwiches Near Me - Rockford, Illinois

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The restaurant closes at 9 and I got there at 8:30 and it was already closed they were already cleaning. Waste of my time and gas. read more

Charleys Cheesesteaks - Sandwiches Near Me - Rockford, Illinois

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Food is great! However, some of the employees were unfriendly and made rude remarks to customers.

Nothing better than hot, fresh sandwiches in a timely manner! Large portion sizes, reasonable prices, without compromising flavor! The cashier did a great job of up selling me on cheese and bacon fries, the fries were fresh and the cheese was hot and flavorful. Very friendly staff. The need another location in Machesney Park! read more

Charleys Cheesesteaks - Large chicken philly - Sandwiches Near Me - Rockford, Illinois

Overall, I think this place is great. I've been there a few times and always get the chicken teriyaki but recently discovered you can get wraps. I like it just as much on the wrap as on the bread. I've also had the gourmet fries and thought those were well done. I like this place as a little change to all the other sub places out there. I don't mind paying a dollar or two for the better quality that you get at Charley's. read more

Drove by here 1000 times and finally stopped in. They do such a great job on the Philly cheese steak I instantly remembered the time I got stuck in Philadelphia for a night and tried one. Will definitely be back. read more

I love this place for sure. But today I went to open the door at 6:01 not realizing they closed at 6! I felt so silly not realizing that but the employees opened the door and assured me it was no problem to whip up my order. They were super nice! Totally appreciated that! read more

We eat dinner tonight and it was not a good experience. #1 We ordered a chicken philly and they made a beef instead. #2 We ordered a drink and requested half lemonade and half iced tea, we were charged .49 for the lemonade !! #3 It was about 85 degrees inside and a girl preparing sandwiches was wearing plastic gloves, she stopped working, removed her hat and rubbed her gloved hand through her sweat covered hair. She then started making sandwiches without changing gloves ! Very disgusting. read more

I'll be short and sweet here. Good selection of cheesesteaks to meet the needs of a wide variety of people. Average sandwich at best though. If you are in the mood for a steak sandwich, just drive up the road to Jersey Mikes. You will find a much better steak sandwich there. read more

Awesome food, service is wonderful, food timing is fast but prepared after you order. Always fresh ingredients.

I was in town on business and when traveling; it is either a full on high end meal or a quick sandwich. I tried Charlie' out since it was something new to me and I was not disappointed. If you want a great tasting sandwich, this place will not disappoint you. read more

I love their subs and gourmet fries. But there was this one time I went and ordered a sub and they wrote "MOO!" on the box. I was slightly insulted but I let it slide. All and all the food was great.! read more

Food is edible but severely over priced. "Gourmet fries" shouldn't come out of a bag from the freezer. Next time I'll go back to Jersey Mikes up the road. read more

Service is absolutely horrible! We waited awhile. The guy who took our order could not hear and had no common sense. There was another customer waiting there & they had his sandwich ready but then dropped it on the ground & told him they would make him a new one, they waited a few minutes & I saw them put that same sandwich that they dropped back into the bag & hand it to him! Nasty! Don't recommend this Charley's maybe the one in the mall is better. read more