Absolute trash ordering App. Worst ever. Doesn't keep order information. Resets and loses points saved and applied to orders. Does not keep credit card on file OR simply use cards on file in device. Did I mention that every time you do anything in the App it resets to the start and you get to try again? As far as the actual restaurant goes? They are fast, efficient and one of the more decent places here. My beef isn't with anything but the App. Who's is responsible? But ordering ahead to pick up and save time has begun to be impossible. I'm going to simply avoid this place until it improves. Which, given how long this App has been like this, is going to be a long time. read more

Charley's Philly Steaks in food court syracuse shopping mall listed as 4 Destiny USA drive, selling for $9.49 a medium size sandwich. They have 3 types of fries , plain, cheese and ultimate with bacon. They have signs on the board noting, No refills on drinks, food made to order and always grilled fresh and a QR for $5.00 off. with a minimum 15 dollar order if you download their app. The back of the receipt notes a free regular soft drink for doing their survey. I'm told the sandwich was filling and the ultimate fries are cold. There are tables to sit at and both garbage cans and recyclable cans near by. read more

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TL;DR: Recommended. One of the fresh and consistent food option in the Destiny USA mall. I have always loved charleys cheesesteaks and my experience in this location has been good without any issues. Service was fast and friendly, and the food came out tasty. The unique aspect of this place is that food is literally made to order. You can see it being prepared right in front of your eyes. read more

Charleys Cheesesteaks - Sandwiches Near Me - Syracuse, New York

Steak was dry no American cheese so you're stuck with Provolone. Onions and Peppers were half cooked. Their So Called Gourmet Fries were room temperature fries with canned cheese and bacon all at room temperature. Stay away unless that's your thing. read more

I really like the cheese steaks that I've tried. If you don't like mayo, lettuce, or tomato on yours opt out. You stand around a bit waiting for your food, but it is worth it. Staff are friendly enough. Never had a problem there. I feel bad for the cooks working over that hot grill. They work hard. They have a good lunch special chicken cheese steak. I am glad they added this to the mall food king-up. One of my favorite 'fast' options at the mall. read more

Charleys Cheesesteaks - Chicken philly with fries. Chicken special. Hold the mayo. - Sandwiches Near Me - Syracuse, New York

My wife and I came here for the first time and we're delighted to find that it is a very lightweight, delicious sub. The meat was very juicy the veggies seemed fresh and the bread was toasted to perfection. I would highly recommend that if you are looking for a place to have a good Philly cheese steak sub, you check out Charley's. read more

I went up to the counter went to go and order and the worker there left and had a different worker take our order which that's okay it happens, the one taking our order was half listening and acting like she didn't wanna be there, which I get it but she didn't even get our order right, when we got the food I told them it was incorrect and they refused to fix it or even give me a refund never coming back read more

Totally ignored me despite four employees being in the front line and then to add insult to injury they allow someone to blatantly skip me. Most unprofessional team I've seen read more

Quick, friendly and convenient. Located right in the food court this is a no muss no fuss kind of place. I think the prices are reasonable in comparison to some of the other places in the food court. For a regular sub (which is probably around 8 inches) with some fries and a drink it runs about 12 dollars. Not bad when i usually split it with a friend and still feel full. Usually I have never wait over 5 minutes. All in all I definitely would come back. read more

I've rarely been so disappointed by a meal. And I have returned food maybe 3-4 times...EVER. The sandwich had about 1/3 of the meat compared to the sandwich depicted on the marquee. It was lackluster. The biggest taste in the small Philly cheese steak I ordered was the bread. What about the steak, or even the cheese? NO customer service whatsoever. After one bite, I was so turned off. I decided to return the tray. No luck. In less than a year, this "fast food joint" will go up in smoke and Destiny will be liking to rent the space. Hint: Go BIG when you first open Being chincy at the get-go isn't really a good marketing plan. read more

Best cheese steak ever, Clean & Fresh. Very friendly staff. I love the gourmet fries & the signature lemonade read more

This place used to be good. The guy who does the cooking now sucks he always messes up my food and i think he does it on purpose. My mom had cancer and i couldnt get her to eat anything but i could get her take a few bites of these cheesesteaks so i guess she liked but she couldnt have mayo so iwould go here and get her a cheesestesk and ask no mayo the cook would purposely put it on there and then get an attitude with me when i return with reciept in hand saying i asked for no mayo. Very rude and the next time i will be going to managment because he has done this on a few occasions not just once. Terrible customer service all i wanted was what i ordered and paid for. read more

To the short guy with the pedo facial hair, apple watch and glasses working register on Saturday night on 10/5, find a different position. Having rude, uncharismatic people working the register is the fastest way to get people to never want to come back. This is the first time I've ever had this place, and before even trying the food, you're overall attitude was enough for me to already not enjoy what I'm about to have. read more

Worst philly cheese steak sandwich I've ever had. Avoid this place like the plague they do not know how to make a Philly cheese sandwich. I asked for wiz, and they looked at me like I was from Outerspace. They're only redeeming thing is their fries. Lettuce and tomatoes really????? read more

Amazing for lunch!! Staff works very hard, food is always consistent with taste and accuracy. The line was very long but everything was made fresh and in a timely manner! Keep up the good work!! I will continue to recommend this location and be a repeat customer. read more

Might have stopped by while they are still getting things figured out. Philly was dry and light on meat.

It's a great place to go if you want to overpay for a philly breadsteak cause bread is pretty much all you get. Not even close to worth it. They also will have to make your order 2-3 times to get it correct even when you don't ask them to change anything about it.. read more

We love this place , clean and frindly , food is good