They arrived on time, and completed flooring of bathroom and kitchen quickly and efficiently…read more The owner, Matt came to check on everything afterwards. The entire crew was professional and friendly. Would use again.

I've had this team do multiple jobs at my he. They redid flooring and painted both the inside and…read moreoutside of my house. Can't recommend them enough. The jobs were flawless and FAST!

We hired Molyneaux to install manufactured hardwood on our first and second floor. They were…read moresupposed to have it installed while we were on our honeymoon. Instead, they barely finished our second floor and had none of our first floor done when we returned. On top of that, it took them an additional three days to finish the job. The final job included uneven floors, floors that creaked, and floors that were not evenly distributed. They clearly were in a hurry, with quality being a minor concern. They offered us $500 credit for a future job but their pricing for said future job was so outrageous it seemed a joke. Instead we went another direction. We used Empire for our addition 6 months later, and the quality difference is noticeable. The Empire floors are solid, even, and stable. The Molyneaux floors are uneven, inconsistently placed, and lacking quality for the price charged. Overall very disappointing.

The three men crew, I'm sorry I forget names. (I called to get their names but the girl never gave…read morethem to me) arrived on time. They were very professional, polite and kind. They made sure of the job and the carpeting was correct. I am remodeling a little apartment off my home. Then they immediately got to working, diligently worked hard all day till my carpet was all installed beautifully and professionally. They did a wonderful job. I will continue to use this professional company and crew for future projects. Thank you! I highly recommend molyxneaux. Price was good too for the excellent work and quality carpet and pad I purchased.

We contacted Harry about installing carpet on our stairs. We had already had it removed and had the…read morecarpet. He showed up at the exact time when he said he would. We explained what we wanted done and after he looked at the condition of the stairs he asked if could offer a suggestion. Of course we obliged and he suggested we not carpet the stairs at all. He said the stairs were made of beautiful wood and were in great condition and it would be a shame to cover them despite loosing the business if we didn't have it done. What a super nice and extremely honest, professional guy!

Paid amount requested for repair. (Patches are still visible). 1hour after he left noticed some…read morepatches(3 silver dollar size) were not done, called was told he left area already,and it could be fixed later, lifetime labor guarantee if I had any problems....when he was back in the area he would take care of it...never heard back from him for months. contacted him again he came off hostile rude and angry, we can make some kind of deal???? " he wasn't gonna do it for free, he wasn't a guy with a bunch tools In The back of his truck he was professional,accredited yada yada"and advised it would be 200 +.. never once was I rude or spoke (texted) to him disrespectfully. I wanted him to keep his word. months later I can still see the patches after he said they would blend in, that was my experience.... Never again....

I rarely leave negative reviews, but after months of trying to work with Empire, I feel obligated…read moreto share my experience. We hired Empire in April to replace the carpet on our covered porch and paid our deposit with the understanding that the installation required approximately 48 hours of suitable weather before and after the project due to the adhesive specifications. Living in the Pittsburgh area, I completely understood that weather could delay scheduling, and I was prepared to be flexible. What I was not prepared for was repeated cancellations during the best weather windows of the entire season. On one occasion, we removed all of our porch furniture and prepared everything for installation, only to have the appointment cancelled. After I called to explain that we had an upcoming party and really needed to take advantage of the rare stretch of perfect weather, the installation manager assured me someone would come the following day. The next morning, I received a call telling me that "none of the installers took your job." I was then promised the job would be completed the following Monday or Tuesday. It wasn't. Instead, I received another generic rescheduling notification. This pattern continued over and over until the weather inevitably changed and the ideal installation conditions were gone. I escalated the issue to corporate customer service, documented the entire timeline, and simply asked for assurance that my next scheduled installation would actually happen. I never received a response, let alone a resolution. After months of waiting, repeated rescheduling, broken promises, and no confidence that my project would ever actually be assigned to an installer, I ultimately cancelled my order. The most frustrating part is that weather was never the biggest obstacle. When ideal weather conditions existed, Empire repeatedly failed to capitalize on them. For a company that installs outdoor flooring requiring very specific weather conditions, that is simply unacceptable. If you're considering Empire for an outdoor installation, be prepared for the possibility that your project may continue to be pushed back, even when conditions are perfect. I wish I had a better experience to share.

Do NOT USE EMPIRE!!! Promised us not once but twice a delivery date and called the evening before…read moreat 815 pm and said they could not deliver. Jeff the sales man and Kyler the "scheduler" botched the job. I would go anywhere but.. so upset by this "company" and their terrible customer service. No real answers just yes ma'am no ma'am. You should be ashamed of yourselves. People depend on you to deliver and you DID NOT DELIVER!!!!!!! You are a disgrace for carpet!!! 0 stars for us!!!

They are always professional and provide high quality results. My go to store for carpet.read more

We were promised our carpet in a week and it's been over 3 weeks. It also takes days to get a…read morereturn phone call! Shopped there for years but this will be the last time!

We have been getting our flooring from Flooring Options for our home and rental properties for…read moreyears! Jeff and Jamie are a great help with helping us choose what to get. They are honest and very knowledgeable, and have always steered us in the right direction. They have many styles, colors and price points to to choose from. Installation is fast and professional!

From the owner: Flooring, carpet, vinyl and much moreread more

Great prices, reliable installers, and wonderful customer service! They did our living room…read more(carpet) and dining room (vinyl plank).

Zane was our original salesman and then Vernon Kevlar was our installer of vinyl tile in our…read morekitchen. Vernon did a wonderful job one our kitchen floor. He was very personable and arrived on time every day for our four day project. He did a great job on removing our ceramic tile and subfloor and installing the new subfloor then the vinyl tile and new stained baseboards which he let me stain as I wanted and then he installed. GREAT JOB, I would recommend him to anybody. Note: both the materials and the installation was a great value and quality.