Horrible experience, guy behind the counter needs lesson in customer service. Stop overcharging…read morepeople or they will go elsewhere (like many others have after coming here). I didn't even end up getting anything done; I just spoke to him on the phone and he was very rude.

Took my nissan pickup here for a 100k service. No…read moreappointments, so had to leave it. It was a busy place, but plenty of stalls, and I had it back at the end of the second day. Required fairly extensive maintenance, so I was expecting to drop some coin. The counter man was friendly, helpful, and gave me a quote I was pretty happy with. In the end, it was unusually spot on, and when I came to pay and fetch, a different counter lady saw my work ID and gave me a discount for working at Duke. Overall, fair, efficient and would definitely be comfortable going back there again.

I went in for an oil change and ended up needing a lot of additional work. They were very thorough…read moreand detailed in letting me know what repairs were necessary. I felt like prices and options were fair and services were professional.

UPDATE: Lonnie's took a look at the car again, and even drove with me to help identify the sound…read more They meticulously went through different components of the front suspension to try to determine what the issue was. It ended up being a stripped bolt on the front left sway bar link that attached to the subframe. I am impressed with their attention to detail on this, and I appreciate that they really wanted to get it resolved. They also didn't charge me for any of the work, which included a brake flush to fix the brake issue I noticed after the first repair. I highly recommend them, and I think it says a lot about a business when they own a mistake and fix it. Thanks guys!

This past week I had my first experience with Durham Tire and it won't be my last. I came in to…read moreget a tire replaced after I had a blowout. They were great to work with and squeezed me in at the end of the day. Thank you for coming to my rescue!

NAME IS MISLEADING - This location is NOT Durham Tire anymore it is Chapel Hill Tire. Has not been…read morefor a while. The actual Durham Tire store is on Roxboro Road and I highly recommend. The CHAPEL HILL TIRE store on Hillsborough Road will not get any of my future business after telling my son he needed about 7K worth of repairs that were almost entirely unnecessary. Thankfully he got a second opinion, or it would have wiped him out financially. Just pay attention to the parking lot now, unlike years ago when it was full now it is mostly empty.

I would not recommend this mechanic company to anyone. I trusted Josh and Justin to install a new…read morerear end and driveshaft in my truck, and they assured me everything would be done right and I'd be "ready to ride." That couldn't be further from the truth. They called me around 2 AM saying the job was complete and asked me to send the remaining balance. Just minutes later, my driver reported that the truck was shaking extremely bad. When I called them back, they told my driver to meet them about 10 miles away--only to then say there was nothing they could do. Since then, I have been calling them all morning with no answer. On top of that, my toolbox was stolen off my truck while it was in their possession. This entire experience has been unprofessional, dishonest, and unacceptable. I paid $4,000 for work that was clearly not done correctly, and now I'm left dealing with additional damage and missing property. If they do not communicate with me ASAP, I will be filing a civil suit and taking this matter to court. Do yourself a favor and take your business elsewhere.

Justin responded to my request within 10-15 minutes and from that point forward, went above and…read morebeyond in every way. My daughters car wasnt running well and she took it to a local shop. We got the estimate and it was ridiculous. I know how to work on cars for the most part, but since Im in Maryland I was kind of stuck either paying the ridiculous prices or going to fix it myself 6 hours away. Justin agreed to do the work for an extremely reasonable and fair price, and did it the same day. I ordered the part from the local auto store and he picked it up and put it in withing an hour or so. He sent me videos of what he was doing as well as constant updates along the way. There is NO REASON to find anyone else to work on this car for me anymore, as I know he knows what hes doing and is reliable and reasonably priced. Very Satisfied

Best transmission shop in the Triangle. Super knowledgeable and HONEST! You won't be disappointed…read more Been using Jake's for 6 years, never had any issues.

Went in here after having some concerns for misdiagnosis of my transmission. The gentleman in front…read morewas very kind. They are great about returning calls and getting back with you. They fixed it problem that I was told was $10,000 for under $300 and I had my car back well within eight hours.

I simply do not trust anyone else to take care of my Honda. They are honest, they do excellent…read morework, they communicate really well and they don't charge a fortune.

I scheduled my car inspection and had a great experience. They were friendly and efficient. With an…read moreappointment and being willing to wait, they said I would be done in about an hour. I was in and out in under 45 minutes. I plan to return when I need car repairs. They impressed me.

I won't be too hard on Accurate because they did fix our transmission at the end of the day. I…read morewould like to give a 3.5 but it isn't available. The worst part about our experience with Accurate is that they did not listen to what we were asking them to repair. We understand that mechanics have to get their own diagnostics but we took it to the dealership AND another reputable service center and both places gave us the same reading (many repair shops including dealer won't work on transmissions). Accurate decided to do what they wanted, most likely to save $$ on their end. Then William, who takes the calls, got an attitude with me after Accurate had our car for 2 months, when I asked when we could expect our car back. I will say, Accurate ended up paying for our rental car which was a huge help after paying $3k to get our transmission fixed. I will keep you posted on our cars progress as we've had it for about 3 weeks now and all is well.

I have a 2017 Silverado and recently I began to get transmission service messages that would pop…read moreup, but then go away? The Dealer couldn't see me for over a month, so I brought it to the Accurate Transmission Team, who diagnosed the problem - No Charge! Unfortunately it is an issue that requires the Dealer (computer problem), but the guys coached me through the problem and what to say to the Dealer. If you have any transmission issues/concerns, I would definitely recommend calling Accurate.