This is my go-to mechanic for car service. A few times they have helped: - Saved $$$$ for strut replacement for Nissan Maxima - Got honest 'new car checkup' before buying a car. They even pointed out what's necessary now vs. later. The dealership agreed to fix all the important stuff. - Visited recently for brake rotor resurfacing, I already had a quote from my Toyota showroom. They replaced the rotors for a lesser cost!! this is great because it saves me money and the haste of a another rotor resurfacing later. read more

Went in to get my A/C fixed as there was a leak somewhere. After 5 visits over the course of months and out thousands of dollars, the leak was never found. Although if you listen to the mechanic, he basically replaced the entire A/C plumbing. They should stick to Japanese made cars. read more

I don't recommend this auto shop. They will have no problem taking your money, but will half ass to everything mind. You're not they will lie and tell you that did something to the point when you get your car back you don't even feel the difference on the job that was done, but they don't mind taking your money though. read more

Got scammed by this mechanic. They claim to have knowledge about how to service electric vehicles but they don't. Wasted my money for them to fake repair my car just to wind up with the same problem less then 24 hours later read more

I had an ABD TRACTION light come on in my 2017 Jeep and some leaking form the wheel bearings. I use to take my jeep to another shop in Apex witch always want to do more than is needed. Wanted to replace the entire axle! I can work on my own vehicles but in the interest of time I'll take it to a shop from time to time. I'm glade I found Automan as a repair shop. I explained the issue and left. They called a few hours later with the fix and a price. That price did it vary according to the quote. I will definitely be back for more services when needed. read more

Automan Car Care Center - 2017 Jeep Wrangler - Auto Repair Near Me - Raleigh, North Carolina

Beware of this shop. Brought in my 06 Toyota Sienna because it had a check engine light. The diagnosis was that I needed a charcoal canister. They also noticed my CV axle was wet and said that needed to be replaced too, both very expensive parts. Turns out the charcoal canister is fine, my check engine light was due to a bad sensor and the power steering pump was leaking onto the CV axle. So both parts that they wanted to replace were 100% fine. Always get a 2nd opinion. Van is 100% fine after months of driving, still no check engine light. read more

if you want to get scammed come here. where in what world is a wheel alignment $290 on a older benz. p.s - you thought you had me lol read more

Terrific and detailed service provided from the team at Automan Car Care Center. My SUV was repaired and reasonably priced. They have great time management skills, diagnostic skills and great communication skills, combined with kindness. My Jeep repairs included alternator and serpentine belt replacements. read more

Always superior service. Everyone I need their service! Automan cares about my safety. Lavodus always ensures I am a satisfied customer. Thanks so much for the honest and high quality service. I recommend you to all my friends. read more

They did a great job on my Toyota. I realized my brakes were basically gone on a Friday, I had so happy to see they offer Saturday options! I called Saturday morning and they told me to come on over and were so friendly. They did my brakes and State inspection in two hours! They also called me once they looked at it to explain what needed to be done and answered all of my questions. They didn't find extra things that needed to be done and used quality ceramic brake replacements. The car is driving great now and I feel like I got a good price. I will definitely be back again if I need work done. Friendly, fast, honest, good pricing. read more

I spent over $300 on my car. 2 weeks later my engine blew and they charge me $60 for an Engine Diagnosis which when I asked for the report they say they don't have a report. I told them I have Stage 4 cancer and live on Social Security but they didn't care read more

During the last week of December, my car failed when turning it on. I contacted Carmax, which was the place where I purchased it. They referred me to this shop, where they told me that the car required a battery change and alignment. Enough to say that this did not solve the problem; the problem persisted since the battery had a three-year warranty, but the car turned off for no reason. I immediately called this shop to inform them, and they told me to take the car there; the car was turned off constantly during this trip, and I had lots of issues getting there. When I finally arrived, the owner was unprofessional and disrespectful for not having an appointment. I tried to explain I was there because their last service didn't resolve my car issues despite the diagnostic process I had paid. They repeated the alignment and did not remove the defective battery. I demanded the warranty, and the owner called the police on me, I had to pay for the new alignment and took my car to the dealer with all the previous issues unsolved. The defective battery was removed, and the alternator was repaired. This workshop does not have professional people; they continually fail in the diagnoses; I remember that day I was not the only one complaining. The REAL professional at the dealer shop is convinced that the alternator damage was caused by a mistake at this car shop. I had paid all the damage caused by this crappy shop and currently working with my credit card company to get my money back. Please be careful out there and don't fall on these traps. Be aware! and please don't go there you will thank me later. Sadly there is not an option for 0 stars. read more

Found this repair shop through a CarMax referral. Cute, family owned business centrally located off Glenwood Avenue. The staff was friendly, courteous and efficient. And while I didn't end up having my repairs done there, they were more than helpful in providing me with a complete diagnostic review of what my vehicle needs. read more

I've been coming here for the past few years with my 2015 Cadillac ATS and they are always very nice and the pricing is fair and more reasonable than most places. It feels good to come to a mechanic that provides honest details on your car needs. read more

They have a lot of improvement work to do with their customer service skills because they are not good at that at all as they claim on their website. sure, I would love to explain. And this review is staying so they can just deal with it. Anyway, this actually started two years ago in April when I brought my old RAV4 in for an engine light problem. To shorten the story, they began working on it without my authorization and they told me it was fixed and ready and I didn't even know what the problem was because they failed to tell me. I specifically told them to do what they needed to do to find the problem and we would go from there. I was wrongly charged $300. I refused at first to pay it but I eventually did because I needed to get around. Otherwise they will not going to give me my car back. not only did they fail to tell me what the problem was and also work on it without my authorization, but they failed to own up to their mistake. You give crappy service, you get a crappy review. Part of business life. So....DEAL WITH IT!!! Oh, I nearly forgot. What I also saw in the initial review that I posted was there a remark on how they did everything they were supposed to do which was a complete lie because they did not. Fast forward and two years later. I made another attempt to get that $300 back, but they refused because of a couple of old reviews that were on there. They can keep their precious money but these reviews are going to stay up. I might even actually get the local news on there just so that everyone knows how "wonderful" they are at taking care of their customers. I nearly forgot to mention the owner. he's the owner of this establishment, but he has no clue on what customer service truly is. He doesn't know its value otherwise he would not have been a jerk to me the whole time. He should know that you do not jerk the customer around or give them conditions. The customer always comes first. He should know this since this is literally his business but he's got some work to do to improve. the two-year gap was because I was trying to figure out how to have the department of Justice help me which I finally got that accomplished. I give them my complaint but this issue remains unresolved because of the idiot owner and I didn't get my money back. So, nice going guy on your wonderful customer service skills. Now you wonder why I put another review up, well there you have it!! read more

Automan is the best -- let me tell you why. My car had started making a howling noise and revving in idle. Originally I thought it was just because I was low on gas, but the noise continued as I drove the car. I called up Automan and they were able to get me in and take a look right away on a Thursday morning. The called me and diagnosed the issue as road noise and a problem with my alignment. This seemed reasonable -- the car was loud and I had heard the road noise myself, so I thought that issue made sense. They had fixed everything up and I went to pick up the car. On my way home, the battery light came on. I had called back Automan and Tyrone told me to turn around and they'd check it out. On my way back, my car died and I had to get it towed. Tyrone and the team stuck around after closing to make sure to get my key. He gave me a call and explained the next morning that my alternator was dead. I was frustrated that I was just there and had dropped some serious cash on fixing things up. Tyrone understood my frustration and was able to accommodate fixing my car that day for a reasonable discount. The flexibility and understanding shown demonstrates that they really understand their customers. Though the dead alternator seemed to be a strange coincidence having been there the previous day, I'm confident they did the best job with what information they had and it was just a fluke. Tyrone and the rest of the Automan team are great. They're looking out for their customers and do a fantastic job. If you need any work done on your car, don't hesitate to use Automan. read more

Very knowledgeable, friendly, reliable, HONEST staff. This is a really good team of mechanics that I trust, and will be getting repeat business from our two car family. read more

Automan charged me $292 for an O2 sensor (just the parts price) that they purchased from the dealership 2 minutes away for $214. That is a 36% upcharge, which seems rather excessive to me. On top of that, I found the part online for $131. I won't return. read more

honest - I brought my car in for a 60k service - they found that the brake flush didn't need to be done so they didn't do it. The oil meter didn't indicate that the oil needed to be changed but because it was dirty they changed it - they did what my car NEEDED instead of just 'going by the book' which would have cost me more. read more

My Porsche hybrid check engine light came on after emission testing. The gas station should not have tested emissions and the test triggered a fault. Automan cleared everything for me in a timely and professional manner. read more

I will no longer be going to Automan. In June, my car all of a sudden stopped accelerating, especially up hills, and the engine had a burning smell. So I went to Automan, a place I used to trust, to access the problem. They offered to test drive the car, and when he did, he immediately recommended I get new motor mounds. I asked them again would that fix the problem with acceleration, and they said yes. Two days after getting the repairs, my car was still not accelerating. T Hey asked me this time to wait until teh check engine light comes on. The next set of repairs, I understood, was unrelated to the initial problem because I knew I needed a new timing belt. However, Tim was certain that it was my dirty V-tec screens that was causing the acceleration problem. The V-tec screens were dirty because I needed a new camshaft seal (oil was leaking from my engine, I already was aware of this problem). So I decided to get the timing belt, camshaft seal and V-tex screens replaced all at the same time. Two days later, my car was not accelerating. My car began overheating (again, after getting the radiator replaced in the same set of repairs of the timing belt) and I was really concerned, because it was a new radiator. I had the car towed to the shop. That afternoon, Tim assured me that they were doing a careful check up on the car, and later, he told me needed a new catalytic converter. I was surprised, because apparently I needed a new catalytic converter all along. That should have been suggested first. As it turns out, as they explained, the code for the catalytic converter for the check engine light didn't appear initially. They were relying on codes instead of their own expertise. I would hope that after a car is test driven, then major repairs would be suggested first instead of repairs that yes, needed to be done, but doesn't fix the initial problem. I'm sad because I no longer trust this shop. read more

I was referred to Automan from a coworker after I had recently moved to Raleigh. My 2000 Accord's driver's side window stopped working. Apparently a cable snapped. They gave me good service and replaced it quickly. Since then, I've had my Accord and Scion inspected and serviced there for repairs like tires, brakes, rotors, oil changes etc. They will actually walk you under the car to show you the problem and make their recommendations. They seem to be fair and definitely have given me great customer service. One of the front desk guys even offered to come in on a Sunday so I could drop off my car if I needed to before Monday. My only problem is that it is kind of hard to see their shop which is located in a mini-strip mall full of restaurants, sewing shops and other small businesses. read more

Stay away! They quoted me a price on two tires. When I received the bill they charged my $60 more for the tires than quoted. Not extra fees or anything like that. The price of the each tire was $30 more than the quoted price. Not only that, they carelessly mixed up the rims and now the air pressure readings for the tires show for the wrong position. With Chevy, the only way to fix this is to remove the tires. They cannot be reprogrammed. Moving the tires will mess with the rotation pattern. This business is careless, dishonest, and incompetent! read more

I've been here 4 times, with issues ranging from air conditioning to a noise under the hood that I just couldn't trace myself. Have consistently found this place to be fair, accurate & overall, a good experience. Sent my daughter here for brakes. JiffyLube told her she'd need both axles done, at a price of over $700. Automan- one axle only; price $150. read more

The do phenomenal work. I've gone there on several occasions and the owner and mechanics are as courteous and knowledgeable as ever. Its quite difficult to trust mechanics, especially when one is an mechanically unsavvy. I am so appreciative to have found them. They even referred me to another provider in one instance because that provider did better work on that component in my car that needed work. Love these guys. read more

I have used their services for years. As they say... "They wrote the book on customer service!" Trust me. In an industry which is dying for customer service and and value the are great - they care about everything. read more

Been going here for a few years. Always the best service!! More importantly they tell you what they are going to do to your vehicle. explaining it to you. If it needs to be replaced, they replace it, if it does not, they do not replace it. I have bought old vehicles, newer vehicles, all where serviced properly. read more

Be careful when you take you car here. I asked them to check on my check engine light. I have a gps device plugged into the computer that I get a notification when it is unplugged. They never checked and tried to charge me that they did a diagnosis on the vehicle. But yet they added a whole bunch of other stuff to my bill and said they had fixed the check engine light. Also tried to talk them self's out of it as well. Tough to find a trust worthy auto mechanic read more

We had a great experience at Automan after our car refused to start last morning. We were able to call in and bring the car around in the morning. The mechanic was very friendly and helpful, I can't remember his name. Parts and labor for replacing the starter was $315, not bad considering the averages I've seen online. Everything was done in about an hour and a half. Very pleased, car starts perfectly now. Thanks Automan! I appreciate the air conditioned waiting area for customers. read more

I went here to get a price for an oil change and the headlight bulb on my wife's prius to be replaced. The guy at the counter smiled and said it would be $250 to change the headlight! He said the whole front bumper assembly would have to come off. I knew poop when I smelled it, I went to a Goodyear store nearby and they did the light change for $25! I would never take my car to this place. They were recommended by an auto parts store as "competent" but that was incorrect. read more

My husband brought my car there today. I had asked for the brake pads to be replaced on my car. They choose not to do it as the brake pads are still fine. But the brakes still squeak. So now I have to be go for a second opinion on my brakes which takes up more of my time. Honestly frustrating experience. I will not use them again. read more

Everyone's worst nightmare in the heat of the summer (AC goes out in your car). So my fiances 2005 Honda Accord lost its AC and I had a few mechanic friends look at it but soon realized that he needed to have a Honda specialist. I found a Honda specialist, AutoMan, on-line and took he took the car in recently. They seemed to have good on-line reviews. The initial cost to have his car analyzed was $100 which resulted in the mechanic notifying him that compressor clutch coil had burnt out and that he needed a completely new AC system to the tune of nearly $1,200. When he asked if there was another way to fix this problem the mechanic said it can't be fixed only replaced. Needless to say I started in search of a second opinion. My search led me to Al's Garage in Chapel Hill. This is where I learned that Honda's are known for burning up compressor clutch coils. My tech Craig said most of the time the coil can be replaced without having to replace the entire compressor. So we left the car with Craig and we were pleasantly surprised when we received a call letting me know that the Honda had been fixed by replacing the coil for $392.31. Not the entire compressor which AutoMan told us I had to do. As a consumer nothing is more infuriating than an Expert in mechanics trying to rip you off and not offering you all of the possible options for fixing your vehicle. This is a clear example of a business that wants to capitalize on the ignorance of others by providing shady and deceptive business practices. What ended up costing less than $400 would have cost me $800 more if we stayed with AutoMan. Based upon my experience we will not recommend AutoMan Ever!!!! read more

I always seem to be able to pop in when I need to and get work done pretty quickly. I have a lot of fun chatting with the mechanics. They give me a heads up when routine maintenance will be needed so I won't be shocked the next time I show up. There are some good lunch options and shops to wander around. Haven't had anything major happen which has needed fixing, but I feel like I'll be in good hands. read more

We have been to this repair shop a couple of times. They are very knowledgeable and diligent workers! We appreciated how persistent they were in trying to find out what was wrong with our vehicle. We never felt like they were trying to rip us off like many other repair shops. They seem very genuine and real. Their customer service here is refreshing. read more

I Took my car in to patch a nail hole in my tire and without asking they removed my brake pads and told me I would have to get new ones. Prior to that visit I never had any trouble with my brakes. After that visit my brakes made a lot of noise, so I agreed to bring my car in two days later to replace them. They told me it would only take 30 minutes and quoted me a price of $147. I scheduled an appt and told them that I was due at work in one hour. After waiting for 45 minutes, they still had not started work on my car so I explained that I could not wait but would come back the following week. Mickie phoned early Tues morning and said bring the car in now, so I did, while explaining that I needed it back by 11:00. They called and said it was finished and ready to pick up. When they processed the payment they charged me $330!! Mickie explained that they also replaced my rotors, which I never authorized or agreed to. I was livid but Mickie said he was just too busy to call and inform me of the additional work that might be needed. I will never take a car to this garage again They used to be a reliable but in the last two years have been anything but. read more

Finding an honest mechanic is VERY important! Mickey and his crew are friendly, very knowledgeable ( above ASE certified ) , and you can trust them. They explained what the problem was, how much to fix it and the parts were guaranteed. I highly recommend Automan to friends and family. read more

Why do you repair based on diagnostics and not on your own expertise? I concur with the reviewer below. The P0441 code encompassed a few symptoms. Irrespective of the "smoke test" the purge valve should have been replaced first not last. It is my strong belief that changing out the expensive charcoal filter was not required and exploitive in nature. I overpaid by over seven hundred dollars for a service that was not necessary when the root cause. Was the purge valve all along!!! Why else would it show up after the initial repair. I don't buy that the first expensive repair " unmasked" the second. I believe I was ripped off, plain and simple! read more

I visited the shop for a simple inspection and initially the inspection failed, so I took my car to a friend and he did some minor work on it and as a result was able to resolve some of the issues along with resolving the check engine light notice. I took the car back to have it re-inspected to see if it would pass this time around and instead of the inspection being re-ran the diagnostic test was completed. As we were wrapping up the paperwork he proceeded to tell me that I owed him $90+ and I inquired as to why??? He told me that's what I asked for and I told him that I wanted a re-inspection. I also brought to his attention that I wouldn't need a diagnostic test if my check engine light or maintenance light was no longer on. After going around as around he finally told me to have and good day and I told him to do the same.NEVER AGAIN!!!! read more

I used Auto Man several times in the last year. Every time I went I told myself I would give them another chance to give me better service. Every appointment started with a simple oil change appointment. Which led to phone calls from the service man telling me all of the additional work I would "need" done to my car. One of them being an entire radiator replacement estimated to cost me hundreds more than the $50 oil change I requested. I don't recommend this service repair company because they nickel and dime you and try to scare you into spending more money on your car because they think you're not knowledgeable enough. Needless to say they lost my business after several tries. read more

I just went to get my car done because the engine light was on. They did a test and told me they had to change/check out the oxygen sensor. They originally quoted me about $500-600 but after they started the job, they called me and told me that the timing belt needed changing. I told them that my brother had changed it at 100,000 miles but the shop told me that there was a lot of cracks and recommended me to change it. So I took their advice which increased the cost of the repair to another $200. I picked up the car the next day and the total came out to be $720. I asked them to give me the parts they replaced, especially the timing belt because it was recently changed by my brother. After my brother checked it out, there was nothing wrong with the timing belt! So it was totally unnecessary for them to replace it in the first place! Also, when I looked at the bill, they charged me $25 for anti-coolant which I was mad at because they never asked me if I wanted it AND I had a bottle of anti-coolant INSIDE of my car. The workers were nice but I am really mad about being misinformed and charged for unnecessary things!! I ended up paying an extra $225 for things I didn't need! read more