Our truck was making a strange sound. This was our first time here. Carl was our tech and he was…read morevery knowledgeable and professional.

Great people. Great service. They're a top notch team and I'm glad they're nearby. They were prompt…read morein fixing a small issue.

The one redeeming factor in my interactions with AAMCO was that they did not charge for the…read more"evaluation" of my transmission issues. I greatly appreciate that. However, they failed to measure the voltage values of the solenoids in my automatic transmission valve body. That is the first thing my issues required. I would have gladly paid them to do that. That they did not seem to know the importance of that ended up waisting my time. Fortunately, waisting my time was the only cost I paid.

Bill did a great job. AAMCO fixed our right and at great…read moreprice. They also pointed out items that would need maintenance in the near future.

These folks are the real deal. Received an ad in the mail offering a second opinion. Perfect timing…read moreseeing as I was dealing with an odd noise issue and needed another opinion from a prev mechanic. Yesterday I went in for a diag, even though the shop was full they got my car in pretty quickly and let me know the exact issue, along with a clear video showing the cause of the noise and duplicating the exact sound I've been hearing. They ordered the part and finalized the repair today. My car is running so smooth it's crazy! Had a smile on my face the whole way back home. I will trust this shop with my future business.

Beware, they take advantage of young women. My daughter has paid a lot of money on several repairs…read moreand none of them were handled properly. On one repair, they replaced spark plugs only to find out later that the spark plugs they put on were used. Their mechanics have given her incorrect information about what was wrong with the car, even though they did diagnostic tests and charged over $100 for the test. So far, none of the repair experiences have gone without problems, in spite of charging her spending several thousand. As a customer, she expects the mechanics to know what they are doing, fix it the first time and not take advantage of her. Needless to day, we will not use them again or recommend them.

Have trusted this business for the past few years and received excellent customer service and work…read moreevery time! Justin and his crew are very efficient and quick to respond with diagnosis and fixes. They always go the extra mile to make sure you are treated well and taken care of. Highly recommend their services! And a big thanks again for your previous work on my family's vehicles!!!

Recently had an oil leak. I was able to have it looked at & repaired quickly & efficiently. He also…read moreprovided regular updates. I can really appreciate his professionalism & he is very knowledgeable! I won't be going anywhere else for anything car related!

I went to Chapel Hill Tire because my car was leaking transmission fluid. I walked into a clean and…read moreshiny location, which turned out to be the first red flag. instead of looking at just the transmission, they charged me for a "full diagnostic," and then told me that the simple leak fix was going to run an exorbitantly high fee. I went to the another shop, one recommended to me for their integrity, who stated they would look for free and fix whatever they found. Turns out, there was no leak in the first place, and that the dripping had other explanations not requiring any expensive intervention. Chapel Hill Tire has lost my trust. Do not give these fearmongerers and scammers your business. Their shiny new interior is paid for by your dollars, once they scare you into paying for things you don't need. If anything, get a second opinion and a quote from another place.

This location, and Brett in particular, continue to go above and beyond in helping me first, rather…read morethan trying to take my money. Honest, good business.

Do not go to this location, or establishment in general. I went to this shop last week, on account…read morethat my tire kept deflating and I had previously bought tires/tire insurance from them. They refused to replace the tire without charging me, because it looked like I had been driving on it for an extended period of time and the side wall was potentially damaged.. it was at most a couple of days. Then the rest of my tires were almost completely bald and I asked them to replace those as well, on account that the warranty for them was guaranteed to last 55,000 miles.. mine didn't even make it to half that. They said the warranty wouldn't apply because I didn't rotate my tires as much as they wouldn't liked and that's how my tires wore down that much. Again, an excuse. The best "deal" they could do for me was $10 off of two tires, which is nothing when the tires are almost $100 a piece. If they had gone by their own policy, I should've had all tires down for free OR at least gotten the prorated rate which isn't $10 off two tires. I ended up having them put my donut o for me and going to another shop and getting a full set of tires. They will never have business from my family or I ever again.

I got a nail in my tire and went to Just Tires to get it fixed. They are short staffed and busy…read more They told me they would be unable to see my car that day. I went home and booked an appointment. When I got there at my appointment time they told me I'd still have to wait 2 hours for my car to be seen. That's unacceptable in my opinion. I'm not impressed

First of all, they have a professional, accommodating staff. I came in on a Sunday afternoon with a…read moreflat tire, needing a patch job. They were a little busy and it took 45 minutes for them to get to my car. But thankfully, they were able to patch my tire up and only charged me about 23 bucks. That's much better than the $200 or so I would have spent to replace it. My total experience took about two hours, which was a little long, but at least it got done correctly.

I called several places that were either closed or couldn't help us till the next day. When I…read morecalled Firestone Micheal picked up right away. I explained that I had a tire just blow out on the highway, that I had a spare and just needed someone to change it. He said they could do it if I could get there. We're traveling in a sprinter that has dooley tires in the rear. Arrived approximately 12:30pm was out by 2pm. So thankful for him and his team! Courteous, respectful, attentive, and professional.

This was my second time coming to this Precision Tune as it was as recommended to me…read more Both visits were for an oil change and to have fluids topped off. It was a busy day so I was in there for about 2 hours. From what I was told in my first visit, they operate on a first come first served basis. The wait wasn't an issue for me because it was semi expected. Although it's an auto shop, dirt & grease spots are expected; It's in need of a gooooood deep clean in the waiting area. The Staff seem kind. I didn't think to check my wipers before I left the lot but the next day when I did, it was still empty. That made me think if they did not top off the fluids did they do the oil change. I lifted the hood and to my surprise the coolant hose was not inside the reservoir. The oil had been changed thankfully but they were moving too fast. This could have went so far left if I did not lift the hood up in time! I surely don't want or need any issues with a car I've had only for a year.

I took my car to this shop because it was approved under my CarMax warranty, and I truly wish it…read morewasn't. This was one of the most frustrating service experiences I've ever had. Within one week, I had to go to the shop four separate times due to poor communication and constant changes. On my first visit, I was told over the phone I would need to drive the car for a week after a dye test. When I arrived, I was told something completely different--that I needed to bring it back within a few days. After following their instructions and returning the car, they completed the evaluation and got the work approved. I then tried to schedule a time that worked with my job and confirmed a Wednesday drop-off. However, I was pressured multiple times to bring the car in on Saturday instead. At one point, I was even told I "wasn't supposed to drive off" with my car--only to then be told they couldn't actually do the work that day. Eventually, I agreed to Saturday just to move things forward. I dropped my car off at 9am on Saturday and was told it would take 3-4 hours and that my car was next in line. After sitting there for about 6 hours untouched, my mother received a call (not even me) saying the work could not be completed and I would need to come back again on Wednesday. When I returned Wednesday, the experience got even worse. The staff was noticeably disrespectful, and any sense of customer service that may have existed before was gone. I was again told the work would take 3-4 hours after dropping it off at 9am. By 4pm, I hadn't heard anything, so I called--only to be told they had been trying to reach me. When I asked them to confirm the phone number, it had been written down incorrectly. They also had my name recorded wrong and continued using my middle name. What's most frustrating is that they somehow managed to call my mother previously, yet claimed they didn't have another number on file. This entire process was disorganized, unprofessional, and disrespectful of my time. I would not recommend this shop to anyone and will not be returning.

Came in 5 minutes to help fix a flat - would definitely recommend! Great service and knowledgable.read more

don't go here for welding AT ALL and expect to be charged double original quote because he wanna…read moresuck all you money

On today the store manager spent 10 minutes and 30 seconds helping me to complete a review about my…read moreexperience at Jiffy Lube, NC 55, Durham, NC when I was not able to follow the instructions in a text message with a link that I cannot access from my telephone because it is not a smartphone. His name was Travis. My routine oil change was due and when the customer service representative Latoya U. added up my bill she gave me all the discounts I have earned as a customer for returning to Jiffy Lube and saved me a lot of money especially here at Christmas time and at the end of the year when the cost of living has skyrocketed in North Carolina. When I cranked my car to leave the store and returned home I could tell the difference driving my car made as it is a 2002 Elantra but a very dependable car as long as I take good care of it and that is why I go to Jiffy Lube first. This says a lot about the job H. Brandon did while I waited in the lobby. I also work two or three blocks away and can easily leave my car there with no problem and walk to work and pick it up when they are finished. It was the kind of service I never mind waiting in line for. The mechanic also noticed that I needed a brake fluid oil flush which I could not afford but she offered me an extra discount for completing this survey before two months and returning to Jiffy Lube. I can't wait until I return. Thank you Jiffy Lube for all you have done for me in the past and I look forward to returning in the near future!

What a frustrating experience. First of all, you can barely hear the manager when he speaks. I…read moreswear, he smokes something. Most of the staff was smoking, I did see a few packs of cigarettes around. I came in with a flat tire, trying to get it patched. I also had a damaged stud after it broke off the wheel while still inside the lug nut, thanks to roadside assistance. I even brought over an extra lug nut and stud from an auto parts store that was recommended to me. But the staff said they couldn't use those. So they had to use their supplier and it took over an hour to get the part. They actually had to go out to get the right parts, which was good of them to do. They also replaced my air cabin and filter I didn't come in asking for them to be fixed, but at least they made me aware of it and I appreciated that. What frustrated me is the tire was patachable and they didn't do it. They simply removed what was left of the stud and them put on the new parts with my spare still on the car. So they then told me to go down the street to Firestone to try to get the tire patched. That turned into another 2 hours over there, but that's for another review. But the worst part is they charged me $145 in labor. And they couldn't even finish the job correctly. I could understand a small charge for the air filter. But $145 just for labor is insulting and inappropriate. My total bill was around $230. To total it up, an hour and 45 minutes is what I spent in that office, and for most of that time there was only one other customer. It's not as if they were backed up with a lot of Sunday afternoon jobs to do. I have had good experiences with other Jiffy Lube locations in the past. I will never visit this one ever again.