Fast in shop service. 2008 Dodge Grand Caravan driver side window regulator failed window stuck down. I picked up the part, drove over and they replaced it in one hour. read more

I have full coverage and was looking for my windshield to be replaced ASAP. Whomever I spoke with this morning told me I needed to call my insurance company to get approval. Basically, he asked me to do his job for him. I called the next company that actually does the work for you read more

I came in to get a window replacement for a car. I got the back trunk window replaced and the back rear window as well. Initially, when they asked what kind of car it was, I said a Nissan Rogue, but it's a Nissan Rogue Sport. I completely forgot, so they ordered the wrong glass for my car, which was my fault. I ended up having to wait longer, which is understandable because I had made the mistake of not mentioning the exact car. After some time, one of the guys asked me if my back window didn't go down or if it was broken. I said I wasn't sure, or yes, possibly, since I don't ride in the back of the car, I was unsure. Then, later, I was told that I was going to need to order a new regulator for the window. He told me that if I could find one to get, they would easily just put it in and wouldn't charge me, but if I didn't, then the cost to come back and get it installed after would be $150. I tried looking and calling into places, and he did as well, which I appreciated at the time, but in the end, no place had the piece in that exact moment, and it would have to be ordered and shipped. I just told him that I would try and order the piece and come back. When the service was done, they gave me the two bolts from the window regulator since they said it was "broken." I had been there for more than 3 hours, and I was in a rush to leave, so I did a quick check on the glass of the car. I noticed that when I opened and closed the door it was shaky, but I thought because he had given me the two bolts, I assumed that was the reason and all I needed was to order the piece and get it put back on. Later, after I had time, I decided to take a look at the car and noticed the back plastic panels in the trunk weren't clipped right and had some damage to it, but I didn't make a huge deal I also took a closer look at the rear door and the rubber that's suppose be attached to the door wasn't attached correctly. I was disappointed in the job. I went the next morning to see if I could get it put in correctly, and one of the guys in the front desk did it for me I also mentioned to him the door being shaky and how the rubber wasn't properly on but asked if it comes off when they put the regulator on and he told me " I think so, yea I'm pretty sure" I told okay I guess I'll leave it and then they can fix it when I come back. Then, a couple days later, when I was driving the car the back window ended up coming down little by little and then fully dropping. This was on a Saturday, but they were closed, so I couldn't get the window put back up till Monday. It was raining that weekend, and I ended up having to put a plastic bag for the weekend and come back in on Monday. When I came in, I told them I was previously here for a window replacement and that my window fell down immediately. One of the guys there in the front desk who I wasn't even talking to jumped in the conversation (the older one) and said, "That's impossible, no, no," repeatedly with a very stern face all while shakying his head no . I was thrown off and replied, no, it did fall it did happen and said when I came in for the back trunk panel that I even mentioned to the guy that helped me clip it back in that the window was shaky before it even fell . It was like he didn't wanna hear it and ended up walking out the back door. I wasn't sure what he was implying, that I'm lying when I was there when the window all of the sudden just started falling down out of nowhere as I was driving. No apologies, no nothing, because clearly whoever they have back there didn't do a good job. After that, the guy who I was originally speaking to asked me if I found the piece yet, and I told him I just had to order it. After the window incident, I was no longer trusting this place and especially didn't want to return even more after that guy jumped into the conversation and spoke to me like that, like if I was lying. Now I ended up calling someone else to come and take a look at the regulator and get a second opinion and was told that in fact it was not broken but that it was not assembled back properly. They had to not know how to put it back together properly. Overall, the job they did was NOT a good job, so I paid to get it put back together, and the regulator works perfectly fine they just didn't know what they were doing. I personally wouldn't recommend this place. read more

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Did a great job and quickly! They had to re-calibrate after replacing the windshield, everything looking & working great!

They installed my 2010 Volvo c70 front windscreen. They did a excellent job, they also found a leak that the old windscreen had.

I wish to preface this review by stating that as a consulting professional whose purpose is to provide excellence in client service, I firmly believe in going above and beyond my clients' expectations, but at the very least, to meet them. I just took in my brand-new Porsche Macan for a windshield replacement (at the Pompano location), and received cordial and prompt attention to scheduling the appointment (thank you, Willie). I used this third-party shop as prescribed by the dealership (Champion Porsche). As far as I can tell, the new windshield looks fine, as expected for a glass shop exhibiting proficiency and experience, though I will follow-up and adjust my review accordingly if I notice anything not quite right. My immediate concern was after the work was done, just before driving off, I noticed both tiny and sizable glass chips scattered all over the seats, between the seats, under the seats, in the crevices of the seats, on the floor, on the dashboard, and even in the driver side and front passenger windows (see attached pictures). I inquired promptly, and was given due attention by them blowing out the car's interior for the glass particles. I inspected, and found more particles. They blew it out some more. I inspected, and still found more particles. Out of an abundance of caution and concern, I requested a thorough vacuuming, which was partially done. I am unsure why they did not preemptively offer this service (though I suspect it is because they do not typically do it, as when I asked why there were even glass particles everywhere in the first place, they could not tell me definitively, though I surmise they simply shattered the old windshield during the replacement, but would not admit to it as it would imply poor or improper work and fault on their end). Still noticing remnants of glass particles even after vacuuming, I had to personally spot check and request additional vacuuming, and in some cases just carefully hand-picked and disposed of the glass particles that I could see myself. Besides the less important concern for glass chips damaging the car's interior and seats (which, given the nature of car, would not be inexpensive to repair/replace), of much stronger concern to me was passenger and driver safety, inasmuch as children and pets in the car could be cut by or, God-forbid ingest, glass particles that they see (or worse, cannot see) or touch or sit on or step on or that get caught on them or on their clothes (in my case, to my shoes). I cannot, in good conscience, invite passengers into the car knowing that there are still remnants of glass particles that could potentially harm them (God-forbid some particles get into the vents and blow into their eyes or face) and be personally liable for bodily injury. When one drops a drinking glass or if a glassware baking dish chips, a reasonable person should vacuum immediately in the case of the former, and in the case of the latter, dispose completely of the dish (and any food contents) to avoid potential harm from any glass particles both seen and unseen. The nature of glass is such that it can be very difficult or virtually impossible to see, and though it could appear negligible or insignificant given particle size, it can nonetheless cause serious bodily harm. As a shop specializing in glass work, I expected at the very least that this was understood, and that as a necessary precaution, they would take the liberty of ensuring additional safety steps without the customer needing to be the one to notice or ask, or to have to hover over workers to see the steps carried out properly and professionally. I wound up being the one apologizing for having to ask for additional assistance and wasting their time with continuously spotting more chips and having to ask for further attention, but was not offered any apology or explanation for what or why it happened or for the hassle on my end. I respect the time of others as my own, which I had to spend (at the cost of personal time off from work) continuously inspecting after their attempts to clean up their mess, which was only partially done. It concerns me that if this is the quality of how my car was left for me, I cannot have confidence that the windshield replacement itself was done 100% properly. Common sense dictates that the car should have been returned to me in 100% of the state that it was brought to them, meaning 0% glass particles inside the car, or if they were unable to do so, they ought to cover the cost of having it thoroughly cleaned or detailed by someone who can remove 100% of the glass particle mess they created to restore the car's interior to 100% of its original state. At least from the perspective of a consulting professional, this is the very least I would offer to do for my own clients. read more

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Just picked our 2018 44 foot Newmar motor coach after installation of a new windshield at Charlie's Auto Glass. I can't say enough good about the owner Oscar and his staff. The huge new windshield was perfectly installed and I was shown how the old windshield was not properly fitted. We are very particular about our vehicles and the coach was as we left it. His facility and trucks are neat and tidy which shows he cares about all they do. I would strongly recommend Charlie's and Oscar to anyone needing glass in any type of vehicle. read more

Charlies Auto Glass Pompano Beach - Auto Glass Services Near Me - Pompano Beach, Florida

After a total disaster at Safelite a friend recommended that I go to Charlies and I'm so happy that he did they are fast. Felix is very professional with excellent communication I highly recommend them. read more

Repaired my windshield through insurance after having the glass crack from the stone and expand. The two older men at the front were extremely polite and friendly. People at the back replaced the glass and calibrated the sensor all in 20 minutes. Now, the quality will only be shown with time but they do give a year warranty. Really pleasant visit read more

What a Fantastic Job this Company did. Willie is Great at what he does. He really knows this business and my Nissan Van Windows came out Fantastic, just amazing! The crew there are extremely nice and easy to work with. We couldn't be more happier with our new Windows. A PLUS PLUS jOB! THANK YOU! Also the price was very reasonable for the Job they did! read more

I dropped off roof for a crane for new glass at noon time,I received a call in about two hours that it was done . great job, great price and fast Gunnar read more

Great service. They replaced my window and looks brand new. Did good job with debris in my car as well. Highly recommend.

Repaired the glass passenger window on my daughters VW beetle. Paid the bill and drove home. However, I notice damaged to the top plastic panel on the inside door and called them immediately on my return home. Repair guy was out on call and owner said he'll call in the morning. No call. Spoke to the owner and told me to return to shop. He said the plastic top liner piece was brittle and that might have been cause to fail while pulling the inside panel apart to get to the window replacement. I took my hand and pounded the same piece on the driver-side. No effect Nothing cracked, I just left after listening to his excuse it wasn't their fault. If he would have made attempt to get the part and I would have went 50/50 No deal. Old adage: inspect car before paying. Live and Learn. read more

My 2003 camper window needed replaced. They stopped making certain parts due to the year. After looking high & low, I came across Charlie's Autoglass. They really came through for me! From the front staff to the techs that fixed my window....A+!!! read more

Professional, timely and great workmanship! I was so impressed with Ulysses and his work ethic. Phenomenal job!

I called near the end of the day and spoke with Mark who was very friendly & gave me an accurate quote & an honest answer to my issue of needing it fixed ASAP before I would be relocating in less than one week. I was told they would have to special order my window & would receive it within 1-2 business days but would put a rush on the order due to my situation. It was there the next day & they were able to schedule me to come in asap & fixed it within about one hour which was exactly what I was told. Highly recommended! read more

This guys did a awesome job in fixing my windshield. This is the place to go for repairs. Very professional and done in a timely manner read more

Find another Auto glass repair shop. I thought I got lucky when I called Charlie's to schedule a window repair after my car was burglarized. However I quickly realized this mistake after they damaged the door while repairing the window. Again I repeat find another auto glass repair shop. read more

I highly recommend this place! I was recommended by a local body shop to Charlie's and I couldn't be happier. Great service, price and same day repairs! read more