My 2014 Chrysler Town & country front passenger window decided to just fall down as I'm driving on…read morethe Florida turnpike.. of course it would happen Monday March 31st 7: 40a & raining. I was able to work a schedule with Jason to have the repair done at the parking lot of my job. He even bought the part I needed. Thank you very much Jason for the professional work that you have done.

Jason was wonderful to work with start to finish. The windshield replacement was seamless…read more Excellent pricing excellent service I cannot recommend them enough.

I drove 40 minutes to get my car's rear windshield replaced here and it was worth every mile. I…read morehave a Tesla so that particular piece of glass is substantial in size and weight. They took my car immediately even though I was a half an hour early to the appointment. The car was fixed and ready to go in an hour. The person I dealt with through all of this couldn't have been kinder or more helpful. Fantastic experience!

My car was broken into and the gentleman Mario helped me replacing my front door window I was…read moretreated with respect while I was waiting inside also the employees were really nice

Fast in shop service. 2008 Dodge Grand Caravan driver side window regulator failed window stuck…read moredown. I picked up the part, drove over and they replaced it in one hour.

I have full coverage and was looking for my windshield to be replaced ASAP. Whomever I spoke with…read morethis morning told me I needed to call my insurance company to get approval. Basically, he asked me to do his job for him. I called the next company that actually does the work for you

They took the call right away for a car rear window replacement and had better prices than several…read moreothers I called. They arrived to my home as schedules, were professional and provided wonderful service...and quick too. I highly recommend their services.

Prompt and on time. Pleasant to deal with and came 2 weeks sooner than Safelite could. Good price…read moretoo.

I had a rock hit my windshield while on 95 and called up my insurance. They work with Safelite and…read moreI couldn't be happier. Safelite called immediately, made an appt, and got to my house on time. I have a Macan which meant replacing the windshield and calibrating the camera. They were professional and very sweet. I will tell you that, later in the evening, the rear view mirror fell down. I called and they had someone at my house first thing in the morning. There was a screw that was a bit loose. He fixed it, explained it and showed it to me. It took all of about 8 minutes. They were friendly, professional, and fast. I would highly recommend.

Absolutely atrocious experience. Safelite is the definition of disorganized, unprofessional, and…read morecompletely indifferent to their customers. From day one, there was zero communication. I had to chase them down repeatedly just to get the most basic updates. No one ever reached out proactively. It felt like I was managing the entire process myself while they did... nothing. They also failed to coordinate with my insurance in any meaningful way, which only added more delays and confusion. You'd think a company that does this every day would have that figured out, but apparently not. Request was send in Feb, it is now April, just to order a part and attempt to schedule the service. A month of me calling, following up, and basically begging for progress because they clearly weren't capable of handling it on their own. And then, after all that time wasted, they refused to complete the service, for no valid reason whatsoever. Nothing had changed from the original situation. Same car, same issue, same everything. They just decided not to do the job. To top it off, the on-site staff was rude, dismissive, and acted like I was the inconvenience. No accountability, no urgency, no professionalism. Honestly one of the worst service experiences I've ever had. Avoid Safelite at all costs unless you enjoy wasting your time and being treated like your business doesn't matter.

I will never trust anyone else to replace any window on any car EVER again! I unfortunately had to…read morereplace the windshield on my brand new car (stupid I-95)! After having a not so great experience with a larger company on my previous car, I was very hesitant to have this done. My contact at the dealership (Coconut Creek Auto) highly recommended Paul at AAAG and after speaking with him on the phone about the process (and informing him of my prior not so great experience) he did his best to put me at ease. I'll admit, I was still skeptical! After ordering the new window he came out to my office and replaced the windshield to perfection right there in the parking lot - it took less than 30 minutes. He was very reassuring and told me that he regularly does this for many local luxury car dealerships and brands as well. The window replacement was done to perfection - I honestly don't even notice that I have a new window. He also made arrangements for the sensor company to contact me to re-calibrate the cameras which I had no idea I needed to do. I guess all the new fancy cars need to have this done. Paul and his staff were extremely reliable and professional plus everything was covered under my car insurance so I didn't have to pay a dime! I would absolutely recommend Paul at AAAG for any of your window replacement needs. (Don't use Safelite!)

Very professional business. Had my vehicle windshield replaced and loved the way that they took…read morecare of me. Wonderful experience. Thanks guys. Will recommend your business to others.

Absolutely horrible!!! My sunroof blew off of my car and I need it fixed ASAP…read more Carlos (Chilly) told me that he could have it fixed by that following Tuesday, it never got fixed. He told me her could have it fixed in Wednesday, it never got fixed. He told me he could have it fixed on Thursday, it STILL never got fixed. He had to "order more parts." Saturday rolls around and he promises me that he will have it done THAT DAY. Guess what, he never shoes up to my apartment or even bothers to call me. They never call you back, they have the worst customer service I have ever experienced. They just simply don't get the job done, as I still do not have a new sunroof 10 days after I lost it. DO NOT GO HERE!!!!!!

Worst person to deal with didn't show up and never answer his phone be awareread more

Rafael was prompt, courteous, professional and efficient. We had a smashed rear passenger window…read moredue to vandalism and he responded within two hours of our call. He did what he could to clean up the fragments. We are visitors in this area. I hope we never have this need again, but I would call R & R before the larger safelite company for any glass work.

We had an emergency which required our passenger window to be replaced. We called R & R and Reuel…read morecame to our rescue. He offered the fairest price and quickest response time. He was very professional, worked quickly and diligently and had us on our way within 30 minutes. We were extremely pleased. It's never pleasant to deal with this type of situation but it's good to know R & R can be counted on. Don't hesitate to contact R & R--we're happy we did!