We popped in for a treat and had a good experience. Their hours are later than other places in the area, which is nice. I enjoyed the lemon filled donut. It was fluffy, sweet, and had a good filling to donut ratio. Service was fast. The shop is basic, but cute. It's worth a stop. read more

Absolutely the worst customer service imaginable. Sandestin should really look at getting a better coffee and cafe/ donut shop. We will never go back. The employees working there act like it is a burden to serve guest. The food is just okay. oh AND 4 People Got SERVED After I put my order in!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I will never waste an another dime here. read more

We were going to go here in the morning so we stopped in to check it out. The girl behind the counter tonight was so unfriendly., her attitude and her clear opposition to even being at work, made us decide against it We will not be going in the morning as planned UPDATE: my husband did go again the following morning as that employee was not there. He had a wonderful experience and the staff was very friendly and helpful. Great coffee too.! read more

Ran into Charlie's for coffee and a bite before heading out to do some snorkeling. We each got an avocado toast and a coffee. The coffee was perfect, not as strong as some of the other nearby spots, but strong enough to carry my half and half and not taste watered down. Greatly appreciated. In looking at other reviewers' photos, our toast was presented like the one with a thin avocado smear, which could have been commercially purchased, and was very sparse. The one with the fresh avocado slices looks way better. But I did enjoy the added micro greens and drizzle of balsamic glaze, which gave me a great idea for elevating mine that I make at home. read more

Cute little coffee and donut shop!! I opted out of the complimentary coffee at our hotel and went to find a coffee shop. Walked in and the staff were friendly and the menu was simple. read more

Charlie's Cafe - Blueberry donut and gold bomb coffee - Cafes Near Me - Destin, Florida

Walked in guy at the front stared at us, didn't greet anyone...whatever. He then watched all 8 of us discuss what food we wanted. Turn to him to order he then tells us they aren't serving food. It's 2pm on a Saturday read more

Unimpressed. The food was mediocre. It's the off season but they were out of a lot of menu options.

Great place for coffee and food! My avocado toast was fresh and made on amazing wheat bread. The egg/cheese bagel was good. The egg could have been better IF it wasn't a warmed up version. read more

Charlie's is a wonderful clean cafe with delicious treats and drinks!! From the parfait to the donuts, it's all delicious! When you walk in the first thing you'll noticed is Kim's smile when she greets you! She was very professional, respectful, organized, and clean; I challenged everyone to go to Charlie's and experience Kim's warm hospitality!!!! read more

Absolutely terrible. They charge $12 for less than mediocre avocado toast. The avocado tastes fake and is slathered on then they cover it in cherry tomatoes in the hopes that you won't be able to taste the nasty avocado spread. This toast should be $5 max. Their coffee tastes watered down and flavorless. If you ask for a latte it will be 80% fake flavoring, 10% ice, 9% milk and 1% gross espresso. Don't waste your money. read more

Charlie's Cafe - Yuck avocado toast. - Cafes Near Me - Destin, Florida

Can't go wrong with the coffee here! Came in here every morning 3 days in a row. We even got a special latte art check it out. Sweet and welcoming staff read more

Charlie's Cafe - She'll give you her heart! - Cafes Near Me - Destin, Florida

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Not a latte kind of guy but I loved their's! Cute place with some breakfast option and variety of coffee. Yesterday's latte came with some latte art read more

Charlie's Cafe - Cafes Near Me - Destin, Florida

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I can't say enough good things about Charlie's Cafe. They should be your first stop, when visiting The Village of Baytowne Wharf. They are perfect for lunch, dessert, just a snack, or something to drink. My favorite is their amazing cold brew coffee. But, it's their staff that make the place truly great. Super friendly, professional, and always willing to help. That's what keeps me going back, again and again. read more

Charlie's Cafe - Cold brew - Cafes Near Me - Destin, Florida

Super Friendly group, a ton of fun options for a coffee / breakfast shop. Recommend stopping here while you are out shopping or walking the area. read more

Charlie's Cafe - Cafes Near Me - Destin, Florida

I hate to give bad reviews to small businesses especially in an area where i'm sure rent for the building is astronomical...but I tried this place twice. The coffee was amazing but the service is horrible, barely friendly, and lacks any type of enthusiasm to be there. First day I had multiple coffees to get so I placed an online order and waited the 30 minutes they told me to wait to pick up when I closed out my ticket. Got to the cafe (very convenient to Pilot House in Sandestin) at my scheduled time, very long line so I headed to the pick up counter. No order there so I asked the lady if she had an online order...gave her my name, etc. she never replied. Another 25 minutes later she gives me my order. It was great coffee. I had a hot caramel latte with oat milk and it was very good. Service....not so much. If you are running late and think you can speed up the process...don't count in it. Today I stop in for same thing - hot caramel latte with oat milk. I order at the counter and i'm the only person in line. I noticed the barista pouring regular milk so I say "hi that caramel latte is supposed to be with oat milk"....so the lady who took my order says "you did not say oat milk" to which I replied "yes I did I have milk intolerance"....so she comes to charge me the $1 for oat milk. I get my coffee...no salutation, no "thank you", no "get out of here"... Terrible to have such great product but such terrible service....I guess they win in the end based on the convenience of location. A smile and friendly face goes much further...makes me regret the tip read more

The food and people were amazing. We had great service and a great experience. We would definitely come back again. read more

Every time I go in to get food I get denied service because the employees don't do anything but play on there phones an give attitude when you walk in I get told the kitchen is closed when it's 2:00 in the afternoon an there customer service is horrible . Out of the 6 times I have tried to go there I was only able 1 time to get food I been wanting to try but it's not even worth at this point an I'm a local read more

Why is this place even here? A much better coffee shop could be in this location killing it! These people don't wanna work, drinks & food suck. 2pm & it's shut down with the lights off while the employees play on their phone?? Supposed to be open until 4. Come to Baytowne multiple times a year, & every time this place is messing up in one way or another! Just close, & move on so something else can move in read more

We stayed in the pilot house at the Baytowne wharf, and didn't have to go far for a great breakfast. For 3 mornings in a row, my husband and I both got the egg and cheese bagel and added turkey sausage. They were amazing each time. I got house brewed coffee which was delicious and strong. They are super quick getting the food out, and the prices are reasonable. I do wish we had branched out some as the menu was extensive for a tiny spot. read more

All the reviews were right. The lady lacked expression or any passion at all. The food was subpar and so was the service

Slowest place on the planet. These people move like molasses in winter time. How hard is it as an owner to plan for a busy weekend crowd in a resort. read more

The most amazing coffee and the donuts are delicious. Staff is very friendly. We will be back.

Horrible experience. We ordered 4 drinks, nothing special, a couple of frozen coffees and a smoothie, but yet at least 10 other people that ordered after us came and left with their drinks before we got ours. I had to go and ask someone if they were working on our drinks 15 minutes after ordering and they JUST started. Horrible service for the price we paid. Never going back read more

The place has to be the worst breakfast place ive been at. Service was horrible right of the bat lady had an attitude we got charged for something extra we added and never got when i got my sandwich i went back in and i was told i was never charged for it. Never got a receipt and the staff was horrible they should actualy hire people that enjoy working w people def not going back to this place again. read more

A hidden gem!! Located at the entrance of Baytowne Wharf, Charlie's Cafe has a huge variety of food items including flatbreads, bagels and lox, sandwiches and breakfast wraps!! Donuts are fabulous and a list of latte flavors for everyone to enjoy. I was extremely happy with my weekend visit in Sandestin and came here every morning for breakfast!! I'll be back! read more

I met the new manager and staff this morning. They are friendly and go above and beyond to make your morning bright.

The coffee was great! I got an iced latte and liked it so much I got a second. Service was fast and the staff were really nice. The bagel and lox was also great too, I appreciated that they didn't skimp on the capers Would come back again! read more

Best coffee at Baytown Wharf. Light breakfast menu and selection of a variety of warm teas and coffees. Serving both breakfast and lunch in the wharf. read more

Service - 0/10 Donuts- 8/10 Lady tried to not give me change back the first time I went in. Second time, they forgot to give me my order. After waiting in front of them and 3 orders going out in front of me I asked for my stuff, and I got the wrong order. Donuts are very good though. read more

The worse customer service, you could stand there all day waiting to be waited on and if you complain to the manager all she does is turn her back on you. read more

This is a great place to go if you love having to repeat yourself 20 times about a simple donut order and having the staff treat you like they're doing you a favor for making your egg sandwich. The staff here are completely incompetent and rude. As I was placing my order I could visualize the gears turning in the cashier's brain- her processing time was about 10 minutes per word and she still managed to mess up the order. After waiting for about 15 minutes for a microwaved egg sandwich we put some heat on the staff by standing at the counter and asked for an ETA...they originally said 30 seconds, then randomly got bumped up to 2 minutes. Naturally we were confused: how does time work in opposite fashion? So the manager tried to justify the egg debacle but we just wanted to know how long we should keep waiting. Then they proceeded to give us attitude and stated they were wrapping the sandwich right now. We left with decent donuts, bad sandwich, bad espresso, and terrible service. Please don't come here. I won't be back. read more

Chicken salad smelled rotten! I feel bad for myself for eating here. Food was horrible, service wasn't any better.

I visited here last night I waited sometime before the cashier acknowledged me because she was on her phone. The latte she made was awful and she is really aggressive. read more

I don't know about the other comments but I went there today and it was VERY NICE, CHARMING, and a PLEASURE!!! I wish they near my home so I could go more often. read more